Ricoh A230 Service Manual page 988

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SUBJECT: FUSING PRESSURE ROLLER DAMAGE
SYMPTOM:
The Pressure Roller Strippers damage the Fusing Pressure Roller.
CAUSES:
•
Improper jam removal.
•
If the Hot Roller Strippers catch the lead edge of the paper, the remaining portion of the paper will
accordion into the Hot Roller area.
•
If the customer does not remove the paper from the Fuser Unit, the subsequent copies from the reset
copy job will accumulate in the Fuser Unit.
•
The Fusing Rollers are designed to rotate in one direction to feed paper out of the machine in case of a
paper jam. When only the front cover is opened and the Fusing Knob is turned, the paper is forced into
the Hot Roller area and may become inaccessible to the customer.
•
The pressure of several sheets of jammed paper in the Fusing Unit, will causes the Pressure Roller
Strippers to flip and gouge the Press Roller.
SOLUTIONS:
1. Instruct the customer to open the right cover when a paper jam occurs. The customer must remove any
paper in the Fusing Unit before restarting a copy job.
NOTE: A new Jam Removal Instruction Decal has been made available. Please install the Fusing Jam
Removal Decal (P/N A2321386). See Illustration below. The Decal has been added from the
February 1999 production run.
RICOH GROUP COMPANIES
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