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Ricoh Aficio 220 Service Manual

Ricoh Aficio 220 Service Manual

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A265/A267

SERVICE MANUAL

000882MIU

RICOH GROUP COMPANIES

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Page 1 A265/A267 SERVICE MANUAL 000882MIU RICOH GROUP COMPANIES...
Page 3 ® ® RICOH GROUP COMPANIES...
Page 5 A265/A267 SERVICE MANUAL 000882MIU...
Page 7 Ricoh Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained uncertified users utilizing...
Page 9 LEGEND PRODUCT CODE COMPANY GESTETNER RICOH SAVIN A265 3222 Aficio 220 9922DP A267 3227 Aficio 270 9927DP DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 12/99 Original Printing...
Page 11: Table Of Contents
TABLE OF CONTENTS OVERALL INFORMATION 1. OVERALL MACHINE INFORMATION ........1-1 1.1 SPECIFICATIONS ..................1-1 1.2 MACHINE CONFIGURATION..............1-5 1.2.1 SYSTEM COMPONENTS ..............1-5 1.2.2 INSTALLABLE OPTION TABLE............1-7 Copier options ..................1-7 Fax and printer options ................. 1-7 Scanner option ..................1-7 1.3 PAPER PATH....................
Page 12 Main Scan Magnification/Reduction ........... 2-20 Mirroring for ADF Mode ..............2-20 Filtering....................2-21 ID Gamma (γ) Correction ..............2-25 Gradation Processing ................. 2-25 Line width correction................2-27 2.2.5 MEMORY CONTROLLER AND ENHANCED MEMORY BOARD (EMB) ................2-28 2.2.6 VIDEO CONTROL UNIT (VCU) ............. 2-29 Fine Character and Image (FCI)............
Page 13 2.7 DRUM CLEANING AND TONER RECYCLING ........2-52 2.7.1 DRUM CLEANING ................. 2-52 2.7.2 TONER RECYCLING ..............2-53 2.8 PAPER FEED..................2-54 2.8.1 OVERVIEW ..................2-54 2.8.2 PAPER FEED DRIVE MECHANISM ..........2-55 2.8.3 PAPER FEED AND SEPARATION MECHANISM ......2-56 2.8.4 PAPER LIFT MECHANISM ............
Page 14 What happens in auto off mode............2-80 Returning to stand-by mode ............... 2-80 Disabling auto off mode ..............2-80 2.11.5 NIGHT MODE ................2-81 Entering night stand-by and night modes ........... 2-81 What happens in night stand-by and night modes......2-81 Returning to stand-by mode ...............
Page 15 3.14 PLATEN COVER INSTALLATION ............3-39 3.15 KEY COUNTER INSTALLATION ............3-40 3.16 ANTI-CONDENSATION HEATER............3-42 3.17 TRAY HEATER ..................3-43 3.18 TRAY HEATER (OPTIONAL PAPER TRAY UNIT)....... 3-45 3.19 TRAY HEATER (OPTIONAL LCT) ............3-48 SERVICE TABLES 4. SERVICE TABLES ..............4-1 4.1 GENERAL CAUTION ................
Page 16 Rev. 04/2000 4.2.17 ID SENSOR ERROR ANALYSIS (SP2-221)........ 4-80 4.3 USER TOOLS..................4-81 4.3.1 HOW TO ENTER AND EXIT USER TOOLS........4-81 4.3.2 USER TOOLS TABLE ..............4-81 System Setting Table ................. 4-81 Copy Setting Table................4-82 4.4 LEDS ...................... 4-83 BICU ....................
Page 17 Rev. 04/2000 6.5.4 HOT ROLLER AND FUSING LAMP ..........6-19 6.5.5 PRESSURE ROLLER/CLEANING ROLLER ......... 6-20 6.5.6 PAPER EXIT SENSOR/PAPER OVERFLOW SENSOR ....6-21 6.6 PAPER FEED ..................6-22 6.6.1 FEED ROLLERS................6-22 6.6.2 PAPER END SENSOR ..............6-23 6.6.3 PAPER TRAY LIFT MOTORS ............6-24 6.6.4 REGISTRATION CLUTCH.............
Page 18 Rev. 04/2000 SC921: EMB (Copier feature expander) hardware error ....7-15 SC980: Program loading error ............7-15 SC990: Communication error between BICU and IOB....... 7-15 SC999: Program version error ............7-15 7.2 PAPER FEED TROUBLESHOOTING ............ 7-16 7.3 SKEWED IMAGE..................7-17 7.4 TONER DENSITY...................
Page 19 Rev. 04/2000 3.4 PICK-UP ROLLER .................. 8-23 3.5 FEED BELT .................... 8-24 3.6 SEPARATION ROLLER ................. 8-25 3.7 ORIGINAL SET/ORIGINAL REVERSE SENSOR ........8-26 3.8 ORIGINAL LENGTH, WIDTHSENSOR BOARD AND TRAILING EDGE SENSOR..............8-27 3.9 DF FEED CLUTCH/DF PICK-UP SOLENOID/ TRANSPORT/ DF FEED MOTORS................
Page 20 LARGE CAPACITY TRAY A862 1. OVERALL MACHINE INFORMATION ........10-1 1.1 SPECIFICATIONS .................. 10-1 1.2 MECHANICAL COMPONENT LAYOUT ..........10-2 1.3 ELECTRICAL COMPONENT LAYOUT........... 10-3 1.4 ELECTRICAL COMPONENT DESCRIPTIONS ........10-4 2. DETAILED SECTION DESCRIPTIONS ........10-5 2.1 PAPER FEED..................10-5 2.2 REVERSE ROLLER AND PICK-UP ROLLER RELEASE .......
Page 21 INTERCHANGE UNIT B300 1. OVERALL MACHINE INFORMATION ........12-1 1.1 SPECIFICATIONS .................. 12-1 1.2 MECHANICAL COMPONENT LAYOUT ..........12-2 1.3 DRIVE LAYOUT ..................12-3 2. DETAILED DESCRIPTION ............12-4 2.1 JUNCTION GATE MECHANISM............. 12-4 To the Exit Tray or Bridge Unit (for the Upper Tray on top of the Bridge Unit, or the Finisher)............
Page 22 1.4 ELECTRICAL COMPONENT DESCRIPTION ........14-3 2. DETAILED SECTION DESCRIPTIONS ........14-4 2.1 BASIC OPERATION ................14-4 3. REPLACEMENT AND ADJUSTMENT ........14-5 3.1 PAPER SENSOR REMOVAL ..............14-5 BRIDGE UNIT A897 1. OVERALL MACHINE INFORMATION ........15-1 1.1 SPECIFICATIONS .................. 15-1 1.2 MECHANICAL COMPONENT LAYOUT ..........
Page 23 Rev. 03/2000 FINISHER A681 1. OVERALL MACHINE INFORMATION ........17-1 1.1 SPECIFICATIONS .................. 17-1 1.2 MECHANICAL COMPONENT LAYOUT..........17-2 1.3 ELECTRICAL COMPONENT LAYOUT ..........17-3 1.4 ELECTRICAL COMPONENT DESCRIPTIONS........17-4 1.5 DRIVE LAYOUT ..................17-6 2. DETAILED DESCRIPTIONS ............17-7 2.1 JUNCTION GATE MECHANISM ............
Page 24 SCANNER KIT A844 1. OVERALL MACHINE INFORMATION ........18-1 1.1 SPECIFICATIONS ................... 18-1 1.1.1 SCANNER CONTROL BOARD............18-1 1.1.2 DRAM SIMM ................... 18-1 1.2 SOFTWARE ..................... 18-2 1.2.1 SCANNER DRIVERS ..............18-2 1.2.2 SCANNER UTILITIES ..............18-2 2. DETAILED SECTION DESCRIPTIONS........18-3 2.1 HARDWARE OVERVIEW ................
Page 25: Important Safety Notices
IMPORTANT SAFETY NOTICES PREVENTION OF PHYSICAL INJURY 1. Before disassembling or assembling parts of the copier and peripherals, make sure that the copier power cord is unplugged. 2. The wall outlet should be near the copier and easily accessible. 3. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.
Page 26: Laser Safety
LASER SAFETY The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
Page 27: Overall Information
OVERALL INFORMATION PAPER TRAY UNIT A860 FINISHER A681 DETAILED DESCRIPTIONS LARGE CAPACITY TRAY A862 SCANNER KIT A844 INSTALLATION BY-PASS UNIT A899 FAX UNIT A895 SERVICE TABLES INTERCHANGE UNIT B300 ISDN UNIT A895 PREVENTIVE MAINTENANCE DUPLEX A896 PRINTER CONTROLLER B306 REPLACEMENT AND ADJUSTMENT 1 BIN TRAY UNIT A898 NETWORK INTERFACE BOARD B307 TROUBLESHOOTING...
Page 29: Overall Machine Information
OVERALL MACHINE INFORMATION...
Page 31: Specifications
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Configuration: Desktop Copy Process: Dry electrostatic transfer system Originals: Sheet/Book Original Size: Maximum A3/11" x 17" Copy Paper Size: Maximum A3/11" x 17" Minimum A5/8 " x 5 " lengthwise Custom sizes 2nd paper tray Width: 100 ~ 297 mm (3.9"...
Page 32 SPECIFICATIONS Zoom: 25% to 400% in 1% steps (Platen mode) 50% to 200% in 1% steps (ADF mode) Power Source: 120 V, 60 Hz: More than 12 A (for North America) 220 ~ 240 V, 50/60 Hz More than 6 A (for Europe/Asia) 110 V, 50/60 Hz More than 13 A (for Taiwan) Power Consumption:...
Page 33 SPECIFICATIONS Dimensions (W x D x H): 550 x 580 x 709 mm (21.7" x 22.8" x 28.0") NOTE: Measurement Conditions 1) With the paper tray unit or LCT 2) Without the ADF Weight: Less than 62 kg (136.7 lb) Copying Speed (copies/minute): A4 sideways/ Russian-C1A...
Page 34 SPECIFICATIONS Paper Tray Capacity: Paper Tray: 500 sheets x 2 (Special paper in the 2nd paper tray: 50 sheets) Paper Tray Unit (Option): 500 sheets x 2 LCT (Option): 1000 sheets x 2 By-pass Tray (Option): 100 sheets (A4, B5, A5, B6, 8 "...
Page 35: Machine Configuration
MACHINE CONFIGURATION 1.2 MACHINE CONFIGURATION 1.2.1 SYSTEM COMPONENTS A265V501.WMF A265/A267...
Page 36 MACHINE CONFIGURATION Version Item Machine Code Copier Copier A265 Copier A267 ARDF (Optional) A858 Platen Cover (Optional) A893 Paper Tray Unit - 2 tray (Optional) A860-11, -21, LCT (Optional) A862 1-bin Tray (Optional) A898 Shift Tray (Optional) B313 Duplex Unit (Optional) A896 By-pass Tray (Optional) A899...
Page 37: Installable Option Table
Rev. 03/2000 MACHINE CONFIGURATION 1.2.2 INSTALLABLE OPTION TABLE Copier options Option A265/A267 Note ARDF (Optional) Install either no. 1 or 2 Platen Cover (Optional) Install either no. 1 or 2 Paper Tray Unit - 2 tray (Optional) Install either no. 3 or 4 LCT (Optional) Install either no.
Page 38: Paper Path
PAPER PATH 1.3 PAPER PATH A267V102.WMF 1. Optional ADF 2. Optional 1-bin Tray 3. Optional Interchange Unit 4. Optional Duplex Unit 5. Optional By-pass Feed Tray 6. Optional Paper Tray Unit 7. Optional 1000-sheet Finisher 8. Optional Bridge Unit A265/A267...
Page 39: Mechanical Component Layout
MECHANICAL COMPONENT LAYOUT 1.4 MECHANICAL COMPONENT LAYOUT A265V100.WMF A265/A267...
Page 40 MECHANICAL COMPONENT LAYOUT 1. 2nd scanner 16. ID sensor 2. Original width sensor 17. Registration roller 3. Exposure lamp 18. Friction pad 4. 1st scanner 19. Paper feed roller 5. Original length sensor 20. Paper size sensor 6. Lens 21. Special paper sensor 7.
Page 41: Electrical Component Descriptions
ELECTRICAL COMPONENT DESCRIPTIONS 1.5 ELECTRICAL COMPONENT DESCRIPTIONS Refer to the electrical component layout on the reverse side of the point-to-point diagram for the location of the components. Symbol Name Function Motors Scanner Drives the 1st and 2nd scanners. Polygonal Mirror Turns the polygonal mirror.
Page 42 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Sensors Informs the CPU when the 1st and 2nd scanners Scanner HP are at home position. Informs the CPU that the platen cover is in the up Platen Cover or down position (related to the APS/ARE functions).
Page 43 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Supplies high voltage to the drum charge roller, PCB8 High Voltage Supply development roller, and transfer roller. Expands the memory capacity for the copier PCB9 Memory (Option) features. Lamps Applies high intensity light to the original for Exposure Lamp exposure.
Page 44: Drive Layout
DRIVE LAYOUT 1.6 DRIVE LAYOUT Scanner A267V301.WMF Fusing PCU/Transfer Drive A267V302.WMF 1. Scanner Drive Motor 2. Main Motor 3. Registration Clutch 4. Upper Paper Feed Clutch 5. Upper Transport Clutch 6. Lower Paper Feed Clutch 7. Lower Transport Clutch A265/A267 1-14...
Page 45: Copy Process
COPY PROCESS 1.7 COPY PROCESS 1.7.1 OVERVIEW A267V401.WMF A267V101.WMF 1. EXPOSURE A xenon lamp exposes the original. Light reflected from the original passes to the CCD, where it is converted into an analog data signal. This data is converted to a digital signal, processed and stored in the memory. At the time of printing, the data is retrieved and sent to the laser diode.
Page 46 COPY PROCESS 3. LASER EXPOSURE The processed data scanned from the original is retrieved from the memory and transferred to the drum by a laser beam, which forms an electrical latent image on the drum surface. The amount of charge remaining as a latent image on the drum depends on the laser beam intensity, which is controlled by the BICU board.
Page 47: Board Structure
BOARD STRUCTURE 1.8 BOARD STRUCTURE 1.8.1 OVERVIEW : Standard Printer L S D Mother B o a r d S c a n n e r : Option LD Unit Options Fax Unit B I C U Polygon Motor S B U E M B P a p e r A P S...
Page 48: Description
BOARD STRUCTURE 1.8.2 DESCRIPTION 1. BICU (Base Engine and Image Control Unit) The main board controls the following functions: • Engine sequence • Scanner, laser printer engine • Timing control for peripherals • Image processing, video control • Operation control •...
Page 49: Detailed Descriptions
DETAILED DESCRIPTIONS...
Page 51: Detailed Section Descriptions
SCANNING 2. DETAILED SECTION DESCRIPTIONS 2.1 SCANNING 2.1.1 OVERVIEW A265D506.WMF The original is illuminated by the exposure lamp (a xenon lamp in this model) [A]. The image is reflected onto a CCD (charge coupled device) [B] via the 1st, 2nd, 3rd mirrors, and lens [C].
Page 52: Scanner Drive
SCANNING 2.1.2 SCANNER DRIVE A267D002.WMF A stepper motor drives the scanner. The 1st and 2nd scanners [A,B] are driven by the scanner drive motor [C] through the timing belt [D], scanner drive pulley [E], scanner drive shaft [F], and two scanner wires [G]. - Book mode - The scanner drive board controls and operates the scanner drive motor.
Page 53: Original Size Detection In Platen Mode
SCANNING 2.1.3 ORIGINAL SIZE DETECTION IN PLATEN MODE A265D504.WMF In the optics cavity for original size detection, there are four reflective sensors in the 115V machines ([A] and [B]), and six reflective sensors in the 230V machines. The original width sensors [A] detect the original width, and the original length sensors [B] and [C] detect the original length.
Page 54 SCANNING A265D505.WMF Original Size Length Sensor Width Sensor A4/A3 LT/DLT version version 11” x 17” 10” x 14” Foolscap 8.5” x 13” A4-L 8.5” x 11” B5-L A4-S 11” x 8.5” B5-S A5-L, A5-S NOTE: 1) L: Lengthwise, S: Sideways, O: High (paper present), X: Low 2) The length sensors L3 and L4 are used only for 230V machines.
Page 55: Image Processing
IMAGE PROCESSING 2.2 IMAGE PROCESSING 2.2.1 OVERVIEW M e m o r y Control E M B Controller (VCU) Fax Controller D r u m I P U Driver F C I Printer Controller Scanner Controller BICU A265D500.WMF The CCD generates an analog video signal. The SBU (Sensor Board Unit) converts the analog signal to an 8-bit digital signal, then it sends the digital signal to the BICU (Base-engine and Image Control Unit) board.
Page 56: Sbu (Sensor Board Unit)
IMAGE PROCESSING 2.2.2 SBU (SENSOR BOARD UNIT) BICU Analog A/D 1 8 bit data Processing IC1 I P U Analog A/D 2 8 bit data Processing IC2 A265D501.WMF The CCD converts the light reflected from the original into an analog signal. The CCD line has 7,450 pixels and the resolution is 600 dpi (23.6 lines/mm).
Page 57: Auto Image Density
IMAGE PROCESSING 2.2.3 AUTO IMAGE DENSITY 0.5mm 2 0 m m 8 0 m m Sub scan direction A265D502.WMF In the SBU ADS prevents the background of an original from appearing on copies. The copier scans the auto image density detection area [A] as shown in the diagram.
Page 58: Ipu (Image Processing Unit)
IMAGE PROCESSING 2.2.4 IPU (IMAGE PROCESSING UNIT) Overview BICU Fax Controller S c a n n e r I P U S B U Controller Printer Controller Memory E M B Controller V C U D R A M A265D503.WMF The image data from the SBU goes to the IPU (Image Processing Unit) IC on the BICU board, which carries out the following processes on the image data.
Page 59: Image Processing Modes
IMAGE PROCESSING Image Processing Modes The user can select text, text/photo, and photo original types, as usual. However, each of these original types has a range of different choices (such as ”sharp text”, “glossy photo”, etc). these are listed in the table on the following page. •...
Page 60 IMAGE PROCESSING Original Mode Targeted Original Type Type Normal Mode Text Normal Normal text originals (Binary Picture Sharp Newspaper, originals through which Processing) the rear side is visible Service mode Default: Printouts from dot matrix printers Text/Photo Photo priority Text/photo originals which contain mainly photo areas Text priority Text/photo originals which contain...
Page 61: Image Processing Path
IMAGE PROCESSING Image Processing Path Overview This diagram shows the various stages of the image process and where they are done. Image Correction • ADS S B U Image Correction • ADS • Auto Shading • White/Black Line Erase Correction •...
Page 62: Sp Modes For Each Image Processing Step
IMAGE PROCESSING SP Modes for Each Image Processing Step The following tables show which SP modes are used for each step in image processing mode. There are also some SP modes specifically for use with the positive/negative feature: • 4-403: Can be used to disable greyscale processing for this feature •...
Page 63 IMAGE PROCESSING Text Mode, Grayscale Processing Text Mode Service Pale Normal Generation Mode As op panel ADS (SBU) As selected at the operation panel 4-936-1 As op panel ADS (IPU) As selected at the operation panel 4-937-1 4-938-1 Shading Correction Enabled Enabled Enabled...
Page 64 IMAGE PROCESSING Text/Photo Mode, Binary Picture Processing Text/Photo Mode Photo Priority Text Priority Service Mode As on the op panel ADS (SBU) As selected at the operation panel 4-936-5 As on the op panel ADS (IPU) As selected at the operation panel 4-937-5, 4-938-5 Shading Correction Enabled...
Page 65 IMAGE PROCESSING Text/Photo Mode, Grayscale Processing Text/Photo Mode Photo Service Text Priority Normal Priority Mode As op panel ADS (SBU) As selected at the operation panel 4-936-2 As op panel ADS (IPU) As selected at the operation panel 4-937-2 4-938-2 Shading Correction Enabled Enabled...
Page 66 IMAGE PROCESSING Photo Mode, Binary Picture Processing Photo Mode Glossy Service Coarse print Press print photo Mode As op panel ADS (SBU) As selected at the operation panel 4-936-6 As op panel ADS (IPU) As selected at the operation panel 4-937-6 4-938-6 Shading Correction...
Page 67 IMAGE PROCESSING Photo Mode, Grayscale Processing Photo Mode Glossy Service Coarse print Press print photo Mode As op panel ADS (SBU) As selected at the operation panel 4-936-3 As op panel ADS (IPU) As selected at the operation panel 4-937-3 4-938-3 Shading Correction Enabled...
Page 68: Auto Shading
IMAGE PROCESSING Auto Shading There are two auto shading methods. black level correction and white level correction. Auto shading corrects errors in the signal level for each pixel. Black Level Correction The CPU reads the black dummy data from one end of the CCD signal (32 pixels at the end are blacked off) and takes the average of the black dummy data.
Page 69 IMAGE PROCESSING Scanner Gamma ( γ) γ) γ) γ) Correction The CCD output is not proportional to the quantity of the light received. Scanner gamma (γ) correction corrects the CCD output so that grayscale data is proportion to the quantity of the light received. The machine has four possible scanner gamma curves.
Page 70: Main Scan Magnification/Reduction
IMAGE PROCESSING Main Scan Magnification/Reduction Changing the scanner speed enables reduction and enlargement in the sub-scan direction. However, the IPU chip handles reduction and enlargement in the main scan direction. The processing for main scan magnification/reduction is the same as in the previous digital machines. Mirroring for ADF Mode A250D504.WMF When making a copy using the ADF, the magnification circuit creates a mirror...
Page 71: Filtering
IMAGE PROCESSING Filtering Overview There are some software filters for enhancing the desired image qualities of the selected original mode. These filters are the MTF filter, the smoothing filter, and independent dot erase. The MTF filter emphasizes sharpness and is used in Text and Text/Photo modes. The smoothing filter is used in Photo mode, except for Glossy Photo mode.
Page 72 IMAGE PROCESSING Grayscale Processing A265D510.WMF A265/A267 2-22...
Page 73 IMAGE PROCESSING Binary Picture Processing A265D511.WMF 2-23 A265/A267...
Page 74: Scanner Gamma
IMAGE PROCESSING Smoothing Filter Adjustment - Photo Mode When the user selects “Service Mode” for Photo original type, the smoothing filter can be changed with SP4-927. A stronger smoothing filter makes the image more blurred (1: Weak ~ 8: Strong). Smoothing Filter Adjustment - Text and Text/Photo Modes To reduce the possibility of moiré, a small-matrix smoothing filter is used after scanner gamma (γ) correction in the Text and Text/Photo mode.
Page 75: Id Gamma (Γ) Correction
IMAGE PROCESSING ID Gamma ( γ γ γ γ ) Correction The machine automatically selects the most appropriate ID gamma correction based on the selected original type (and the user tool Image Adjustment setting) and ID setting made at the operation panel. When the user selects “Service Mode”...
Page 76 IMAGE PROCESSING Binary Picture Processing The 8-bit image data is converted into 1-bit data (black and white image data). Constant and Dynamic Thresholding There are two types of threshold: • Constant threshold: The threshold is fixed • Dynamic threshold: The threshold value for each pixel depends on the surrounding pixels.
Page 77: Line Width Correction
IMAGE PROCESSING • Edge detection: SP4-931 (vertical direction), 4-932 (horizontal direction), 4-933 (diagonal from top right to bottom left), 4-934 (diagonal from top left to bottom right). Decreasing the SP mode value causes a lighter line to be detected as an edge.
Page 78: Memory Controller And Enhanced Memory Board (Emb)
IMAGE PROCESSING 2.2.5 MEMORY CONTROLLER AND ENHANCED MEMORY BOARD (EMB) Optional D R A M (48 MB) Memory Controller B U S C P U D R A M BICU (20 MB) A265D515.WMF The BICU consists of the memory controller and the DRAM. The functions of each device are as follows.
Page 79: Video Control Unit (Vcu)
IMAGE PROCESSING 2.2.6 VIDEO CONTROL UNIT (VCU) Fine Character and Image (FCI) The FCI performs image smoothing. This functions only affects binary picture processed images in sharp text mode. Main Scan Direction S u b S c a n Direction Fig.
Page 80: Laser Exposure
LASER EXPOSURE 2.3 LASER EXPOSURE 2.3.1 OVERVIEW A267D101.WMF The optical path from the laser diode to the drum is shown above. The LD unit [A] outputs a laser beam to the polygon mirror [B] through the cylindrical lens [C]. The shield glass [D] prevents dust from reaching the polygon mirror.
Page 81: Auto Power Control (Apc)
LASER EXPOSURE 2.3.2 AUTO POWER CONTROL (APC) LD LEVEL + 5 V LD ON LD OFF LD Driver LD OFF Controller VIDEO VIDEO VREF Monitor Reference Circuit LD Drive Board A267D510.WMF The LD driver IC drives the laser diode. To prevent the intensity of the laser beam from changing because of the temperature, the machine monitors the current passing through the laser diode (LD).
Page 82: Ld Safety Switch
LASER EXPOSURE 2.3.3 LD SAFETY SWITCH Front Cover Safety and Right Cover Switches LDD: LD Drive Board + 5 V L D + 5 V L D V C C Laser + 5 V B e a m BiCU Optical Path O P C LD Driver IC D r u m...
Page 83: Photoconductor Unit (Pcu)
PHOTOCONDUCTOR UNIT (PCU) 2.4 PHOTOCONDUCTOR UNIT (PCU) 2.4.1 OVERVIEW A267D201.WMF The PCU consists of the components shown in the above illustration. An organic photoconductor (OPC) drum (diameter: 30 mm) is used in this machine. 1. Cleaning Blade 6. Development Roller 2.
Page 84: Drive
PHOTOCONDUCTOR UNIT (PCU) 2.4.2 DRIVE A267D202.WMF The main motor [A] drives the drum [B] through a series of gears, a timing belt [C], and the drum drive shaft [D]. The main motor assembly includes a drive controller, which outputs a motor lock signal when the rotation speed is out of the specified range.
Page 85: New Pcu Detection
PHOTOCONDUCTOR UNIT (PCU) 2.4.3 NEW PCU DETECTION A267D206.WMF The new PCU detect switch [A] detects when a new PCU is installed. Each PCU has an actuator [B]. When a new PCU is installed in the machine, the actuator [B] pushes the new PCU detect switch. The actuator is a sector gear, and this gear engages with the drum gear [C].
Page 86: Drum Charge
DRUM CHARGE 2.5 DRUM CHARGE 2.5.1 OVERVIEW A267D203.WMF This copier uses a drum charge roller to charge the drum. The drum charge roller [A] always contacts the surface of the drum [B] to give it a negative charge of –900V. The high voltage supply board gives a negative dc voltage to the drum charge roller through the spring [C] and terminal plate [D].
Page 87: Charge Roller Voltage Correction
DRUM CHARGE 2.5.1 CHARGE ROLLER VOLTAGE CORRECTION Correction for Environmental Conditions 28.9 cm 2 cm 2 cm ID Sensor Pattern Sub Scan Direction -1650 V Charge Voltage -1450 V Laser Diode Drum Potential -900 V -700 V Development Bias -600 V -400 V -150 V ID Sensor Output...
Page 88: Id Sensor Pattern Production Timing
DRUM CHARGE If the humidity drops, the drum potential goes up (to a higher –ve voltage) even if the charge roller voltage supply stays the same (efficiency of voltage transfer is higher with lower humidity). As a result, less toner is transferred to ID sensor pattern [B].
Page 89: Drum Charge Roller Cleaning
DRUM CHARGE 2.5.3 DRUM CHARGE ROLLER CLEANING A267D204.WMF Because the drum charge roller [A] always contacts the drum, it gets dirty easily. So, the cleaning pad [B] also contacts the drum charge roller all the time to clean the surface of the drum charge roller. The pin [C] at the rear of the cleaning pad holder touches the cam gear [D], and this gear moves the cleaning pad from side to side.
Page 90: Development
DEVELOPMENT 2.6 DEVELOPMENT 2.6.1 OVERVIEW A267D301.WMF The development unit consists of the following parts. 1. Development roller 4. Mixing auger 1 2. Mixing auger 2 5. Doctor blade 3. TD sensor This machine uses a single-roller development system. Two mixing augers mix the developer.
Page 91: Drive
DEVELOPMENT 2.6.2 DRIVE The main motor [A] drives the development roller [B] and mixing augers [C] through a train of gears and the development drive shaft [D]. When the PCU is pushed in, the development drive shaft engages the development roller gear. The development drive gears (except for the gears in the development unit) are helical gears.
Page 92: Developer Mixing
DEVELOPMENT 2.6.3 DEVELOPER MIXING A267D302.WMF This copier uses 2 mixing augers, [A] and [B], to keep the developer evenly mixed. Mixing auger 2 [A] transports excess developer, scraped off the development roller [C] by the doctor blade [D], towards the front of the machine. Mixing auger 1 [B] returns the excess developer, along with new toner, to the rear of the mixing assembly.
Page 93: Development Bias
DEVELOPMENT 2.6.4 DEVELOPMENT BIAS A267D303.WMF This machine uses a negative-positive development system, in which black areas of the latent image are at a low negative charge (about –150 ± 50 V) and white areas are at a high negative charge (about -900 V). To attract negatively charged toner to the black areas of the latent image on the drum, the high voltage supply board applies a bias of -600 volts to the development rollers throughout the image development process.
Page 94: Toner Supply
DEVELOPMENT 2.6.5 TONER SUPPLY Toner bottle replenishment mechanism A265D507.WMF When a toner bottle is placed in the bottle holder unit [A] and the unit is pushed in completely, pin [B] moves against the side [C] of the PCU, and the toner shutter [D] is pulled out to open the bottle.
Page 95: Toner Supply Mechanism
DEVELOPMENT Toner supply mechanism A265D508.WMF A267D306.WMF The toner supply motor [A] drives the toner bottle [B] and the mylar blades [C]. First, the toner falls down into the toner bottle holder. The toner supply mylar blades transfer the toner to the slit [D]. When the PCU is installed in the machine, the shutter [E] above the PCU is opened by the machine frame.
Page 96: Toner Density Control
DEVELOPMENT 2.6.6 TONER DENSITY CONTROL Overview There are four modes for controlling toner supply as shown in the following tables. The mode can be changed with by SP2-921. The factory setting is sensor control 1 mode. Basically, toner density is controlled using the standard TD sensor voltage (Vts), toner supply reference voltage (Vref), actual TD sensor output voltage (Vt), and ID sensor output data (Vsp/Vsg).
Page 97 DEVELOPMENT There are four toner density control modes as follows. Mode Sensor control 1 (SP2-921, “0”): Normally use this setting only Toner supply decision Compare Vt with a reference voltage (Vts or Vref) Toner is supplied to the development unit when Vt is higher Toner control process than the reference voltage (Vts or Vref).
Page 98: Toner Density Sensor Initial Setting
DEVELOPMENT Toner density sensor initial setting The TD sensor initial setting procedure is performed automatically when the new PCU is installed in the machine. During TD sensor initial setting, the TD sensor is set so that the TD sensor output to the value of SP2-926 (default: 2.3V). This value will be used as the standard reference voltage (Vts) of the TD sensor.
Page 99: Toner Supply Motor On Time Determinations
DEVELOPMENT Toner Supply Motor On Time Determinations For fixed control mode, the toner supply motor on time is specified by the setting of SP2-925, and does not vary. The default setting is 200 ms for each copy. The toner supply motor on time for each value of SP2-925 is as follows. Value of SP2-925 Motor On Time (t = 200 ms) Continuously...
Page 100: Toner Supply In Abnormal Sensor Conditions
DEVELOPMENT 2.6.7 TONER SUPPLY IN ABNORMAL SENSOR CONDITIONS ID sensor Readings are abnormal if any of the following conditions occur: • Vsg ≤ 2.5V • Vsg < 3.5V when maximum power (254) is applied • Vsp ≥ 2.5V • (Vsg – Vsp) < 1.0V •...
Page 101: Toner Near End Recovery
DEVELOPMENT Toner Near End Recovery If the machine detects “Vt < (Vref or Vts) + 4S/5” twice consecutively when in one of the following situations, the machine leaves the toner near end condition. • While in the toner recovery cycle (supplying toner on and off for 30 s – see the previous page) after the machine has detected a toner near end condition.
Page 102: Drum Cleaning And Toner Recycling
DRUM CLEANING AND TONER RECYCLING 2.7 DRUM CLEANING AND TONER RECYCLING 2.7.1 DRUM CLEANING A267D201.WMF The cleaning blade [A] removes any toner remaining on the drum after the image is transferred to the paper. This model uses a counter blade system. The cleaning blade scrapes off toner remaining on the drum.
Page 103: Toner Recycling
DRUM CLEANING AND TONER RECYCLING 2.7.2 TONER RECYCLING A267D205.WMF A267D306.WMF Toner picked up by the toner collection coil [A], is transported to the opening [B] in the side of the PCU. Then, this toner falls into the development unit with new toner coming from the toner bottle and it is all mixed together by mixing auger 1 [C] and used again.
Page 104: Paper Feed
PAPER FEED 2.8 PAPER FEED 2.8.1 OVERVIEW A267D701.WMF There are two paper trays, each of which can hold 500 sheets. The paper tray feed stations use a friction pad system. The two relay sensors are used for paper jam detection. The components of the paper feed station are as follows.
Page 105: Paper Feed Drive Mechanism
PAPER FEED 2.8.2 PAPER FEED DRIVE MECHANISM A267D702.WMF The main motor [A] drives the pick-up and feed mechanism of both the first and second paper trays. The paper feed clutches [B] transfer drive from this motor to the paper feed rollers [C]. When the paper feed clutch turns on, the feed rollers start to feed the paper.
Page 106: Paper Feed And Separation Mechanism
PAPER FEED 2.8.3 PAPER FEED AND SEPARATION MECHANISM A860D104.WMF The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier. The friction pad [B] allows only one sheet to feed at a time. The friction pad applies pressure to the feed roller with a spring [C].
Page 107: Paper Lift Mechanism
PAPER FEED 2.8.4 PAPER LIFT MECHANISM A265D521.WMF A265D522.WMF The paper size switch detects when the tray is pushed in. When the paper tray is pushed into the machine, the pin [A] for the lift motor pressure shaft engages the lift motor coupling [B] and the pin [C] for the bottom plate lift shaft in the tray engages the bottom plate pressure lever coupling [D].
Page 108: Paper End Detection
PAPER FEED For A4-width paper or wider, a projection [H] on the side fence engages the secondary pressure spring [J] through a lever [I]. Then, the secondary pressure spring [J] applies paper feed pressure in addition to the main pressure spring [K], to ensure that extra pressure is applied to wider paper.
Page 109: Paper Height Detection
PAPER FEED 2.8.6 PAPER HEIGHT DETECTION A265D522.WMF The amount of paper in the tray is detected by the combination of on/off signals from two paper height sensors [A] and [B]. However, these outputs are only used when the optional printer controller is installed. When the amount of paper decreases, the bottom plate pressure lever [C] moves the actuator up.
Page 110: Feed Pressure Adjustment For Paper Size
PAPER FEED 2.8.7 FEED PRESSURE ADJUSTMENT FOR PAPER SIZE Overview For the friction pad system, the pressure from the top of the stack against the feed roller is very important for paper feed quality from the paper tray. If the pressure is high, double feed may occur.
Page 111: Feed Pressure Adjustment
PAPER FEED Feed Pressure Adjustment The pressure can be adjusted to solve a paper feed problem. This adjusts the amount of lift motor reverse just after the lift sensor is activated when lifting the stack to the paper feed position. To apply less pressure to the top of the stack, the amount of reverse should be increased.
Page 112 PAPER FEED From paper near end to paper end When paper is used up, the pressure on the bottom plate reduces, so the upward pressure increases, causing the pressure of the feed roller against the top of the stack to increase. However, for small paper sizes, because of the previous correction (600 ms reverse rotation of the lift motor), the pressure between the feed roller and the top of the stack becomes too small at some point as paper is used up, and this could...
Page 113: Paper Size Detection
PAPER FEED 2.8.8 PAPER SIZE DETECTION Size " " " A4 Sideways " " A4 Lengthwise A5 Lengthwise, " " " x 14" " " B4, 11" x 17" B5 Sideways, " 11" x 8 " B5 Lengthwise, " " "...
Page 114: Special Paper Setting
PAPER FEED 2.8.9 SPECIAL PAPER SETTING A267D703.WMF When feeding thick paper and envelopes, the user must use the 2nd paper tray (if the optional by-pass table is not installed), and turn lever [A] to the right. Then, when sliding the tray into the machine, the lever will not push the special paper switch [B] (it stays off), and the machine detects that there is special paper in the 2nd paper tray.
Page 115: Side And End Fences
PAPER FEED 2.8.10 SIDE AND END FENCES A860D110.WMF A860D109.WMF Side Fences If the tray is full of paper and it is pushed in strongly, the fences may deform or bend. This may cause the paper to skew or the side-to-side registration to be incorrect.
Page 116: Paper Registration
PAPER FEED 2.8.11 PAPER REGISTRATION A267D702.WMF A267D704.WMF The drive from the main motor [A] is transmitted to the registration roller through the registration clutch gear [B]. The registration sensor [C] is used for correcting paper skew and for detecting paper misfeeds. The cleaning pad [D] contacts the registration roller.
Page 117: Image Transfer And Paper Separation
IMAGE TRANSFER AND PAPER SEPARATION 2.9 IMAGE TRANSFER AND PAPER SEPARATION 2.9.1 OVERVIEW A267D403.WMF A267D401.WMF A267D402.WMF The machine uses a transfer roller [A], which touches the surface of the drum [B]. The high voltage supply board supplies a positive current to the transfer roller, which attracts the toner from the drum onto the paper.
Page 118: Image Transfer Current Timing
IMAGE TRANSFER AND PAPER SEPARATION 2.9.2 IMAGE TRANSFER CURRENT TIMING There are two transfer current levels: low transfer current level and high transfer current level. The image transfer procedure is as follows: 1. When the CPU receives the image writing start signal, the CPU instructs the high voltage supply board to supply +10µA (low transfer current level) to the roller.
Page 119: Transfer Roller Cleaning
IMAGE TRANSFER AND PAPER SEPARATION 2.9.3 TRANSFER ROLLER CLEANING If the paper size is smaller than the image, or if a paper jam occurs during printing, toner may be transferred to the roller surface. To prevent the toner from transferring to the back side of the printouts, the transfer roller requires cleaning before the next printing run.
Page 120: Image Fusing And Paper Exit
IMAGE FUSING AND PAPER EXIT 2.10 IMAGE FUSING AND PAPER EXIT 2.10.1 OVERVIEW A267D516.WMF The fusing unit and paper exit area consist of the following parts. 1. Paper exit roller 7. Fusing lamp 2. Fusing exit sensor 8. Thermistor 3. Hot roller strippers 9.
Page 121: Fusing Drive And Release Mechanism
IMAGE FUSING AND PAPER EXIT 2.10.2 FUSING DRIVE AND RELEASE MECHANISM A267D504.WMF A267D505.WMF The main motor [A] drives the fusing unit through a gear train and drives the paper exit rollers [B] through a timing belt [C]. The fusing unit release mechanism automatically disengages the fusing unit drive gear [D] when the right cover [E] is opened.
Page 122: Fusing Entrance Guide Shift Mechanism
IMAGE FUSING AND PAPER EXIT 2.10.3 FUSING ENTRANCE GUIDE SHIFT MECHANISM A267D506.WMF The entrance guide [A] is adjustable for paper thickness to prevent creasing. The left screw holes [B] on each side are used as the default setting. If creasing occurs frequently in the fusing unit, adjust the entrance guide to the right, by securing it with the other holes [C].
Page 123: Pressure Roller
IMAGE FUSING AND PAPER EXIT 2.10.4 PRESSURE ROLLER A267D502.WMF The pressure springs [A] constantly apply pressure between the hot roller [B] and the pressure roller [C]. Applied pressure can be changed by adjusting the position of the pressure springs. The spring is positioned at the top [D] as the default setting. The user moves lever [E] when using thicker copy paper or envelopes, to reduce the pressure between the hot and pressure rollers.
Page 124: Fusing Temperature Control
IMAGE FUSING AND PAPER EXIT 2.10.6 FUSING TEMPERATURE CONTROL ºC Idling Enabled Power On 1 job or 11 pages A267D511.WMF Temperature Control When the main power switch is turned on, the CPU turns on the fusing lamp to maintain the fusing temperature of 180°C for the first job, or for the first 11 consecutive pages of printing.
Page 125: Fusing Lamp Control
IMAGE FUSING AND PAPER EXIT Fusing Lamp Control Turning on and off the fusing lamp power causes fluorescent light in the room to flicker. To reduce the flickering, use the following SP modes. Fusing temperature detection cycle (SP mode 1-108) The CPU checks the output from the fusing thermistor once a second (default setting).
Page 126: Overheat Protection
IMAGE FUSING AND PAPER EXIT 2.10.7 OVERHEAT PROTECTION If the hot roller temperature becomes higher than 231°C, the CPU cuts off the power to the fusing lamp. At the same time, SC543 is generated. Even if the thermistor overheat protection fails, there is a thermofuse in series with the common ground line of the fusing lamp.
Page 127: Energy Saver Modes
ENERGY SAVER MODES 2.11 ENERGY SAVER MODES 2.11.1 OVERVIEW Main Power Operation Main Power Switch On Switch On Switch Off Any Status Power Off Main Power Main Power Operation Within Operation 40~45s Switch On to return Operation Stand-by Mode Auto off Energy Timer Auto Off Mode...
Page 128: Energy Saver Mode
ENERGY SAVER MODES 2.11.2 ENERGY SAVER MODE Entering the energy saver mode The machine enters energy saver mode when one of the following is done. • The Energy Saver Key is held down for a second. • The energy saver timer runs out after the last job (User Tools - System Settings - Panel Off Timer: default setting is 60 s).
Page 129: Low Power Mode
ENERGY SAVER MODES 2.11.3 LOW POWER MODE Entering the low power mode The machine enters low power mode when: • The low power shift timer runs out after the last job. (User Tools - System Settings - Energy Saver Timer: default setting is 15 min) What happens in low power mode There are two low power modes;...
Page 130: Auto Off Mode
ENERGY SAVER MODES 2.11.4 AUTO OFF MODE Auto off mode is used only if the optional fax or printer unit is not installed. Entering auto off mode The machine enters auto off mode when one of the following is done. •...
Page 131: Night Mode
ENERGY SAVER MODES 2.11.5 NIGHT MODE This is used instead of auto off mode when an optional fax and/or printer unit is installed. There are two types of night mode: Night Stand-by Mode and Night Mode. The difference between night stand-by mode and night mode is the machine’s condition when the machine enters auto off mode.
Page 132: Returning To Stand-By Mode
ENERGY SAVER MODES Returning to stand-by mode The machine returns to stand-by mode when the operation switch is pressed. The recovery time is about 45 s. Energy Operation System Mode Saver Fusing Temp. Note Switch Night stand- Room Temp. by mode (Fusing lamp off) Only +5VE is Room Temp.
Page 133 INSTALLATION...
Page 135: Installation Procedure
INSTALLATION REQUIREMENTS 3. INSTALLATION PROCEDURE 3.1 INSTALLATION REQUIREMENTS 3.1.1 ENVIRONMENT 10 °C to 32 °C (50 °F to 89.6 °F) 1. Temperature Range: 15 % to 80 % RH 2. Humidity Range: Less than 1,500 lux (do not expose to direct sunlight.) 3.
Page 136: Minimum Space Requirements
INSTALLATION REQUIREMENTS 3.1.3 MINIMUM SPACE REQUIREMENTS Place the copier near the power source, providing clearance as shown: A: In Front: Over 750 mm (29.6”) B: Left: Over 10 mm (4”) C: To Rear: Over 10 mm (4”) D: Right: Over 10 mm (4”) A267I201.WMF E: 1406 mm (55.4”) F: 640 mm (25.2”)
Page 137: Power Requirements
INSTALLATION REQUIREMENTS 3.1.4 POWER REQUIREMENTS CAUTION 1. Make sure that the wall outlet is near the copier and easily accessible. Make sure the plug is firmly inserted in the outlet. 2. Avoid multi-wiring. 3. Be sure to ground the machine. 1.
Page 138: Copier Installation
COPIER INSTALLATION 3.2 COPIER INSTALLATION 3.2.1 POWER SOCKETS FOR PERIPHERALS CAUTION Rating voltage for peripherals. Make sure to plug the cables into the correct sockets. 1. ADF 2. Bridge Unit or Shift Tray 1. Rating voltage output 1. Rating voltage output connector for accessory connector for accessory Max.
Page 139: Installation Flow Chart
COPIER INSTALLATION 3.2.2 INSTALLATION FLOW CHART The following flow chart shows how to install the optional units more efficiently. Unpack the copier Does the user require the Paper Tray Unit, LCT, or Finisher? Place the copier on the Paper Tray Unit or LCT Install the Paper Tray Unit or LCT Install the copier Does the user require the Copier Feature Expander?
Page 140: Accessory Check
COPIER INSTALLATION 3.2.3 ACCESSORY CHECK Check the quantity and condition of the accessories in the box against the following list: Description Q’ty Paper Tray Decal Model Name Decal (-15 and -22 machine) NECR End Fence Operating Instructions – System Setting Operating Instructions –...
Page 141: Installation Procedure
COPIER INSTALLATION 3.2.4 INSTALLATION PROCEDURE A267I101.WMF A267I502.WMF A267I501.WMF CAUTION Unplug the machine power cord before starting the following procedure. If the optional paper tray or the optional LCT is going to be installed now, put the copier on the paper tray unit or the LCT first, then install these options, then install the copier.
Page 142 COPIER INSTALLATION A267I102.WMF A267I504.WMF 3. Open the front cover [A]. 4. Remove the red tag [B] and toner seal [C], then peel the sealing tape [D] off to install the developer. 5. Raise the toner bottle holder lever [E], push lever [F] down, and pull the toner bottle holder [G] out.
Page 143 COPIER INSTALLATION – Europe version only– A267I503.WMF A265I511.WMF 9. Pull the paper tray out and turn the paper size dial to select the appropriate size. Adjust the side guides and end guide to match the paper size. NOTE: To move the side guides, first pull out the tray fully, then push down the green lock at the rear of the tray.
Page 144 COPIER INSTALLATION A267I105.WMF 12. If the optional bridge unit will not be installed: Swing the sensor feeler [A] out. 13. Install the optional ARDF or the optional platen cover (see ARDF Installation or Platen Cover Installation). 14. Plug in the machine and turn the main power switch on. The machine automatically performs TD sensor initial setting (approximately 45 seconds).
Page 145: Paper Tray Unit Installation
PAPER TRAY UNIT INSTALLATION 3.3 PAPER TRAY UNIT INSTALLATION 3.3.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty Securing Bracket Screw – M4x10 A860I603.WMF A860I601.WMF CAUTION Unplug the machine power cord before starting the following procedure. 1.
Page 146 PAPER TRAY UNIT INSTALLATION A860I604.WMF A860I600.WMF 3. Remove the connector cover [A] (1 screw). 4. Connect the cable [B] to the copier, as shown. 5. Attach a securing bracket [C] to each side of the paper tray unit, as shown (1 screw each).
Page 147 PAPER TRAY UNIT INSTALLATION A860I602.WMF A860I002.WMF 8. Reinstall the 2nd paper tray and attach the appropriate paper tray number decal [A] to the paper tray. NOTE: The paper tray number decal is in the accessory box for the main copier. 9.
Page 148: Lct Installation
LCT INSTALLATION 3.4 LCT INSTALLATION 3.4.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty Securing Bracket Screw – M4x10 Paper Size Decal A862I500.WMF A862I505.WMF CAUTION Unplug the machine power cord before starting the following procedure. 1.
Page 149 LCT INSTALLATION A862I504.WMF A862I501.WMF 3. Remove the connector cover [A] (1 screw). 4. Connect the cable [B] to the copier, as shown. 5. Attach a securing bracket [C] to each side of the LCT, as shown (1 screw each). 6. Re-install the connector cover. 7.
Page 150 LCT INSTALLATION A862I502.WMF 8. Load paper into the LCT. 9. Reinstall the 2nd paper tray and attach the appropriate paper tray number decal [A] and paper size decal [B] to the LCT. NOTE: The paper tray number decal is in the accessory box for the main copier.
Page 151: Auto Reverse Document Feeder Installation
AUTO REVERSE DOCUMENT FEEDER INSTALLATION 3.5 AUTO REVERSE DOCUMENT FEEDER INSTALLATION 3.5.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty Scale Guide DF Exposure Glass Stud Screw Knob Screw Original Size Decal Screwdriver Tool A858I500.WMF 3.5.2 INSTALLATION PROCEDURE...
Page 152 AUTO REVERSE DOCUMENT FEEDER INSTALLATION A858I103.WMF A858I104.WMF 2. Remove the left scale [A] (2 screws). 3. Place the DF exposure glass [B] on the glass holder. NOTE: When installing the DF exposure glass, make sure that the white point [C] is on the lower front side of the glass, as shown. 4.
Page 153 AUTO REVERSE DOCUMENT FEEDER INSTALLATION A858I501.WMF 9. Attach the appropriate scale decal [A] as shown. 10. Turn the main power switch on. Then check if the document feeder works properly. 11. Make a full size copy. Then check to make sure the side-to-side and leading edge registrations are correct.
Page 154: Interchange Unit Installation
INTERCHANGE UNIT INSTALLATION 3.6 INTERCHANGE UNIT INSTALLATION 3.6.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty Interchange Unit Connector Cover Tapping Screw M3x8 B300I101.WMF A265/A267 3-20...
Page 155: Installation Procedure
INTERCHANGE UNIT INSTALLATION 3.6.2 INSTALLATION PROCEDURE B300I503.WMF B300I502.WMF CAUTION Unplug the copier power cord before starting the following procedure. 1. Remove all tapes. 2. Open the right cover [A] of the copier. 3. Open cover [B] 4. Remove the metal clip [C]. NOTE: To remove the clip, push the small tab [D] on the clip into the slot [E], then the clip can be removed.
Page 156 INTERCHANGE UNIT INSTALLATION B300I103.WMF B300I104.WMF 8. Open the cover [A] of the interchange unit. 9. Install the interchange unit (2 connectors [B].) 10. Secure the interchange unit with the knob screws [C]. 11. Attach the connector cover [D] (1 screw). A265/A267 3-22...
Page 157: 1-Bin Tray Unit Installation
1-BIN TRAY UNIT INSTALLATION 3.7 1-BIN TRAY UNIT INSTALLATION 3.7.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty 1-Bin Tray Unit Tray Sub-Tray Tray Guide Paper Guide Tapping Screw M3x8 A898I101.WMF 3.7.2 INSTALLATION PROCEDURE A898I501.WMF CAUTION Unplug the copier power cord before starting the following procedure.
Page 158 1-BIN TRAY UNIT INSTALLATION A898I500.WMF A898I103.WMF 3. If the front right cover [A] is installed, remove it. 4. Install the 1-bin tray unit [B] (1 screw). 5. Connect the connector [C]. 6. Reinstall the front right cover. 7. Peel off the backing [D] of the double-sided tape attached to the paper guide [E].
Page 159 1-BIN TRAY UNIT INSTALLATION A898I105.WMF 8. Install the tray guide [A]. 9. Install the tray [B]. 10. Install the sub-tray [C]. 11. Turn on the main power switch and check the 1-bin tray unit operation. 3-25 A265/A267...
Page 160: Shift Tray
SHIFT TRAY 3.8 SHIFT TRAY 3.8.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty Shift Tray Unit Paper Guide - Large Paper Guide - Small Stepped Screw B313I101.WMF 3.8.2 INSTALLATION PROCEDURE B313I102.WMF CAUTION Unplug the copier power cord before starting the following procedure.
Page 161 SHIFT TRAY B313I103.WMF 4. Install the stepped screw [A]. 5. Install the shift tray unit [B], as shown. NOTE: 1) Set the shift tray on the stepped screw. 2) The shift tray must be installed under the paper guide [C] installed in step 3.
Page 162: By-Pass Feed Unit Installation
BY-PASS FEED UNIT INSTALLATION 3.9 BY-PASS FEED UNIT INSTALLATION 3.9.1 COMPONENTS CHECK Check the quantity and condition of the components against the following list. Description Q’ty By-pass Tray Unit Unit Holder Tapping Screw Allen Key A896I102.WMF A899I101.WMF 3.9.2 INSTALLATION PROCEDURE A899I102.WMF CAUTION Unplug the copier power cord before starting the following procedure.
Page 163 BY-PASS FEED UNIT INSTALLATION A896I500.WMF A899I103.WMF A899I104.WMF A899I105.WMF 3. Install the unit holder [A] using the Allen key (4 set screws). NOTE: 1) Make sure that the four screws are tightened in the proper order, as shown above. Otherwise, when the optional duplex unit (A896) is installed, it will not properly lock in place.
Page 164: Duplex Unit Installation
DUPLEX UNIT INSTALLATION 3.10 DUPLEX UNIT INSTALLATION 3.10.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty Duplex Unit Connector Cover Bracket Clip Unit Holder Unit Holder Cover Allen Key Tapping Screw - M3x8 A896I101.WMF A896I102.WMF A265/A267...
Page 165: Installation Procedure
DUPLEX UNIT INSTALLATION 3.10.2 INSTALLATION PROCEDURE A896I103.WMF A896I501.WMF A896I500.WMF CAUTION Unplug the copier power cord before starting the following procedure. NOTE: Before installing the duplex unit, the optional interchange unit (B300) must be installed. 1. Remove all tapes. 2. Remove three covers [A]. 3.
Page 166 DUPLEX UNIT INSTALLATION A896I104.WMF 6. Set the duplex unit [A] on the unit holder [B] or on the by-pass tray unit if it has already been installed. 7. Attach the link [C] to the shaft [D] and secure it with the clip. 8.
Page 167: Bridge Unit Installation
BRIDGE UNIT INSTALLATION 3.11 BRIDGE UNIT INSTALLATION 3.11.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty Bridge Unit Securing Plate Shoulder Screw Knob Screw A897I101.WMF 3.11.2 INSTALLATION PROCEDURE A897I500.WMF A897I501.WMF CAUTION Unplug the copier power cord before starting the following procedure. 1.
Page 168 BRIDGE UNIT INSTALLATION A897I102.WMF A897I103.WMF 4. Remove the cover [A] (1 screw). 5. Install the bridge unit [B] (1 shoulder screw, 1 knob screw). 6. Reinstall the front right cover [C]. 7. Connect the cable [D] to the main machine. 8.
Page 169: 1,000-Sheet Finisher Installation
1,000-SHEET FINISHER INSTALLATION Rev. 03/2000 3.12 1,000-SHEET FINISHER INSTALLATION A681I503.WMF A681I504.WMF CAUTION Unplug the main machine power cord before starting the following procedure. ⇒ NOTE: If this finisher will be installed on the A265 or A267 copier or G038 printer, the following options must be installed before installing this finisher.
Page 170 1,000-SHEET FINISHER INSTALLATION A681I101.WMF A681I502.WMF 2. Install screw [A] loosely. 3. Hang the front stand [B] on the screw which was installed in step 2. 4. Secure the front stand (3 screws, including screws [A]). 5. Install the rear stand [C] (2 screws). 6.
Page 171 1,000-SHEET FINISHER INSTALLATION A681I103.WMF A681I501.WMF 10. Secure the finisher (1 screw). 11. Adjust the securing knobs [A] under the front and rear stand until the finisher is perpendicular to the floor. 12. Install the shift tray [B] (1 snap ring). NOTE: Make sure that the three pegs [C] fit into the slots [D] properly.
Page 172: Copier Feature Expander Installation
COPIER FEATURE EXPANDER INSTALLATION 3.13 COPIER FEATURE EXPANDER INSTALLATION A887I704.WMF A887I101.WMF CAUTION Before installing this option, turn off the main switch and disconnect the power cord, the telephone line, and the network cable. NOTE: If an expansion box was installed, remove it before starting the following procedure.
Page 173: Platen Cover Installation
PLATEN COVER INSTALLATION 3.14 PLATEN COVER INSTALLATION A267I505.WMF 1. Install the platen cover [A] (2 screws). 3-39 A265/A267...
Page 174: Key Counter Installation
KEY COUNTER INSTALLATION 3.15 KEY COUNTER INSTALLATION A267I231.WMF A265I500.WMF CAUTION Unplug the machine power cord before starting the following procedure. 1. Remove two caps [A]. 2. Connect the key counter cable [B]. 3. Install the stepped screw [C]. 4. Hold the key counter plate nuts [D] on the inside of the key counter bracket [E] and insert the key counter holder [F].
Page 175 KEY COUNTER INSTALLATION A267I232.WMF 7. Connect the cable [A]. 8. Hook the key counter holder assembly [B] onto the stepped screw [C]. 9. Secure the key counter holder assembly with a screw [D]. 10. Change the value of SP5-113 to “1”. 3-41 A265/A267...
Page 176: Anti-Condensation Heater
ANTI-CONDENSATION HEATER 3.16 ANTI-CONDENSATION HEATER A267R001.WMF A267I304.WMF CAUTION Unplug the machine power cord before starting the following procedure. 1. Remove the rear scale [A] (3 screws), left scale [B] (2 screws), and exposure glass [C]. NOTE: When reinstalling the exposure glass, make sure that the mark [D] is positioned at the rear left corner, as shown.
Page 177: Tray Heater
TRAY HEATER 3.17 TRAY HEATER A265I510.WMF A265I502.WMF CAUTION Unplug the machine power cord before starting the following procedure. 1. Remove the connector cover [A] and rear cover [B] (4 screws). 2. Slide out the 1st and 2nd paper trays. 3. Pass the connector [C] through the opening [D]. 4.
Page 178 TRAY HEATER A265I501.WMF A265I513.WMF 5. Remove the 2nd paper lift motor [A] (2 screws, 1 connector). 6. Route the heater cable [B] to the side of rivet [C] and under bracket [D]. 7. Clamp the heater cable [B] as shown. 8.
Page 179: Tray Heater (Optional Paper Tray Unit)
TRAY HEATER (OPTIONAL PAPER TRAY UNIT) 3.18 TRAY HEATER (OPTIONAL PAPER TRAY UNIT) A265I506.WMF A265I509.WMF CAUTION Unplug the machine power cord before starting the following procedure. 1. Remove the joint brackets [A] (1 screw each). 2. Remove the rear cover [B] for the optional paper tray unit (2 screws). 3.
Page 180 Rev. 03/2000 TRAY HEATER (OPTIONAL PAPER TRAY UNIT) ⇒ A265I503.WMF A265I505.WMF 5. Slide out the two paper trays from the optional paper tray unit. 6. Pass the connector [A] through the opening [B]. 7. Install the tray heater assembly [C] (1 screw). 8.
Page 181 TRAY HEATER (OPTIONAL PAPER TRAY UNIT) A265I508.WMF A265I504.WMF 12. Remove two screws [A] from the rear side of the paper feed unit. 13. Reinstall the rear cover for the optional paper tray unit. 14. Reinstall the two paper trays into the optional paper tray unit. 15.
Page 182: Tray Heater (Optional Lct)
TRAY HEATER (OPTIONAL LCT) 3.19 TRAY HEATER (OPTIONAL LCT) A265I506.WMF A862R101.WMF A265I507.WMF CAUTION Unplug the machine power cord before starting the following procedure. 1. Remove two joint brackets [A] (1 screw each). 2. Remove the rear cover for the LCT [B] (2 screws). 3.
Page 183 TRAY HEATER (OPTIONAL LCT) A862I202.WMF A860I203.WMF 7. Install five clamps [A]. 8. Connect the cable [B] to the tray heater cable [C]. 9. Route the cable and clamp it. 10. Remove the connector cover of the copier [D]. 11. Join the connectors [E]. 12.
Page 184 TRAY HEATER (OPTIONAL LCT) A862I601.WMF A862I600.WMF 13. Remove two screws [A] from the rear side of the LCT. 14. Reinstall the rear cover of the LCT. 15. Reinstall the paper tray. 16. Remove the 2nd paper tray of the copier. 17.
Page 185: Service Tables
SERVICE TABLES...
Page 187: General Caution
GENERAL CAUTION 4. SERVICE TABLES 4.1 GENERAL CAUTION Do not turn off the main switch while any of the electrical components are active. Doing so might cause damage to units, such as the PCU, when they are pulled out of or put back into the copier. 4.1.1 PCU (PHOTOCONDUCTOR UNIT) The PCU consists of the OPC drum, development unit, charge roller, and cleaning unit.
Page 188: Laser Unit
GENERAL CAUTION 4.1.4 LASER UNIT 1. Do not loosen the screws that secure the LD drive board to the laser diode casing. Doing so will throw the LD unit out of adjustment. 2. Do not adjust the variable resistors on the LD unit, as they are adjusted in the factory.
Page 189: Service Program Mode
SERVICE PROGRAM MODE 4.2 SERVICE PROGRAM MODE 4.2.1 SERVICE PROGRAM MODE OPERATION The service program (SP) mode is used to check electrical data, change modes, and adjust values. Service Program Access Procedure How to Enter the SP Mode 1) Press the following keys in sequence. !!"...
Page 190: Accessing Copy Mode From Within An Sp Mode
SERVICE PROGRAM MODE Accessing Copy Mode from within an SP Mode 1. Press the (Interrupt) key. 2. Select the appropriate copy mode and make trial copies. 3. To return to SP mode, press the ' (Interrupt) key again. How to Select the Program Number [Serviceman P-Mode] SP-MODE Select...
Page 191: Service Program Mode Tables
SERVICE PROGRAM MODE 4.2.2 SERVICE PROGRAM MODE TABLES NOTE: 1) In the Function column, comments are in italics. 2) In the Setting column, the default value is in bold letters. 3) An asterisk “*” after the mode number means that this mode is stored in the NVRAM.
Page 192 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Paper Feed Timing Adjusts the paper feed clutch timing at 0 ~ 10 (2nd, 3rd, 4th Paper registration. The paper feed clutch timing 1 mm/step Feed, LCT, and By- determines the amount of paper buckle at 5 mm pass Feed)
Page 193 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Fusing Soft Start For European models only. 0: 500 ms Setting 1: 1 sec Selects whether the fusing temperature (Printing) control cycle is 0.5 or 1 seconds during printing.
Page 194 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 1st Bottom Plate If a middle size threshold is not stored with 0 ~ 2000 Pressure Adjustment SP1-908-9, this SP adjusts the upper paper 1 ms/step (Normal Size) lift motor reverse time for paper sizes larger 200 ms than the small size threshold set with...
Page 195 Rev. 03/2000 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 1st Bottom Plate Adjusts the upper paper lift motor forward 0 ~ 2000 Pressure rotation time for paper sizes larger than the 1 ms/step Re-adjustment small size threshold set with SP1-908-8, up 300 ms (Middle Size) to and including the middle size threshold...
Page 196 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 2nd Bottom Plate If a middle size threshold is not stored with 0 ~ 2000 Pressure Adjustment SP1-909-9, this SP adjusts the upper paper 1 ms/step (Normal Size) lift motor reverse time for paper sizes larger 200 ms than the small size threshold set with...
Page 197 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 2nd Bottom Plate Adjusts the upper paper lift motor forward 0 ~ 2000 Pressure rotation time for paper sizes larger than the 1 ms/step 300 ms Re-adjustment small size threshold set with SP1-909-8, up (Middle Size) to and including the middle size threshold set with SP1-909-9.
Page 198 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 3rd Bottom Plate If a middle size threshold is not stored with 0 ~ 2000 Pressure Adjustment SP1-910-9, this SP adjusts the upper paper 1 ms/step (Normal Size) lift motor reverse time for paper sizes larger 200 ms than the small size threshold set with...
Page 199 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 3rd Bottom Plate Adjusts the upper paper lift motor forward 0 ~ 2000 Pressure rotation time for paper sizes larger than the 1 ms/step 300 ms Re-adjustment small size threshold set with SP1-910-8, up (Middle Size) to and including the middle size threshold set with SP1-910-9.
Page 200 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 4th Bottom Plate If a middle size threshold is not stored with 0 ~ 2000 Pressure Adjustment SP1-911-9, this SP adjusts the upper paper 1 ms/step (Normal Size) lift motor reverse time for paper sizes larger 200 ms than the small size threshold set with...
Page 201 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 4th Bottom Plate Adjusts the upper paper lift motor forward 0 ~ 2000 Pressure rotation time for paper sizes larger than the 1 ms/step 300 ms Re-adjustment small size threshold set with SP1-911-8, up (Middle Size) to and including the middle size threshold set with SP1-911-9.
Page 202 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Duplex Inverter Adjusts the duplex inverter motor speed -4 ~ 4 Motor Speed 1/step during forward rotation at high speed. Adjustment Use this SP when paper often jams at the (Forward/High) duplex entrance area.
Page 203 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Charge Roller Bias Inputs the charge roller voltage temporarily 0 ~ -2500 Adjustment for test purposes. 1 V/step 2-001* (Temporally input) Do not change the value. Charge Roller Bias Adjusts the lower threshold value for the 0 ~ 100 Correction...
Page 204 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Erase Margin Adjusts the trailing edge erase margin on 0.0 ~ 9.0 Adjustment the reverse side of duplex copies. 0.1 mm/step (Rear – Trailing The actual trailing edge erase margin on the 1.2 mm Edge) reverse side is this value plus the value of...
Page 205 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Development Bias Adjusts the development bias for making the 0: N (200V) Adjustment ID sensor pattern. 1: H (240V) (ID sensor pattern) The actual development voltage for the ID 2: L (160V) sensor pattern is this value plus the value of 3: HH...
Page 206 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 0: –2 µA Transfer Current Adjusts the current applied to the transfer 1: 0 µ µ µ µ A roller during copying from the duplex unit (Duplex) 2: +2 µA when the user uses the “Normal”...
Page 207 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Selects whether the FCI smoothing function 0: No FCI Smoothing to remove jagged edges is enabled or (Disabled) 1: Yes disabled. 2-902* (Enabled) FCI smoothing is only used with the Sharp Text setting in text mode with binary picture processing.
Page 208 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Toner Supply Time Adjusts the toner supply motor on time for 0.1 ~ 5.0 sensor supply mode. 0.1 s/step This SP is effective only when SP2-921 is 0.6 s “0”...
Page 209 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Clears the toner end condition. 0: No Toner End Clear Select “1” then press the ) key to clear the 1: Yes toner end condition without adding new toner.
Page 210 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Main Scan Adjusts the magnification in the main scan -0.5 ~ +0.5 Magnification 0.1 %/step direction for the engine. Use the ! key to toggle between + and - (Engine) 0.0 % before entering the value.
Page 211 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Erase Margin Adjusts the erase margin at each side for 0 ~ 9.0 (Leading Edge) scanning. 0.1 mm/step 1.0 mm Do not adjust this unless the user wishes to have a scanner margin that is greater than Erase Margin 0 ~ 9.0...
Page 212 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 0: System Image Mode Selects whether the binary processing is Selection always used in Positive/Negative mode. 1: Binary 0: The machine uses the process selected 4-401* by the user with user tools. 1: The machine always uses binary picture processing;...
Page 213 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Checks the difference value of the black SBU Gain 0 ~ 255 level for the ODD channel after adjusting the Adjustment 1/step black level at power-up. (ODD) Do not change the value. However, after doing a memory all clear (SP5-801), use it to re-input the previous value.
Page 214 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 0: No SBU Auto Performs the auto scanner adjustment. (Normal Adjustment Using this SP mode after replacing the white operation) plate or erasing the memory on the BICU 1: Yes 4-908 board.
Page 215 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - MTF Coefficient This adjustment is only effective for the 0 ~ 15 (Text /Grayscale “Service Mode” original type setting. 1/step /Sub /77%~154%) Selects the MTF filter coefficient in the grayscale processing mode.
Page 216 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - MTF Coefficient 0 ~ 15 This adjustment is only effective for the (Text /Binary /Main 1/step “Service Mode” original type setting. /25%~49%) Selects the MTF filter coefficient in the P - MTF Coefficient binary picture processing mode.
Page 217 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - MTF Coefficient This adjustment is only effective for the 0 ~ 15 (T/P /Binary /Main “Service Mode” original type setting. 1/step /126%~159%) Selects the MTF filter coefficient in the binary picture processing mode.
Page 218 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - MTF Strength This adjustment is only effective for the 0 ~ 7 (Text /Grayscale “Service Mode” original type setting. 1/step /Sub /77%~154%) Selects the MTF strength using grayscale processing mode.
Page 219 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - MTF Strength 0 ~ 7 This adjustment is only effective for the (Text /Binary /Main 1/step “Service Mode” original type setting. /96%~125%) Selects the MTF strength using grayscale P - MTF Strength processing mode.
Page 220 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - MTF Strength 0 ~ 7 This adjustment is only effective for the (T/P /Binary /Sub 1/step “Service Mode” original type setting. /25%~49%) Selects the MTF strength using binary P - MTF Strength picture processing mode.
Page 221 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - White Line Erase 0: No This adjustment is only effective for the (Text - Grayscale) 1: Yes “Service Mode” original type setting. Selects whether or not white line erase is P - White Line Erase 0: No (Text/Photo -...
Page 222 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 This adjustment is only effective for the P - Smoothing - 0: Pat-1 Main Scan “Service Mode” original type setting. 1: Pat-2 (Text/Photo - Selects the smoothing pattern for the small 2: Pat-3 Grayscale) filter used to remove moiré.
Page 223 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P – Binary Adjusts the minimum value of the dynamic 0 ~ 255 Threshold - MIN binary threshold used at the edges of text 1/step elements. Only used for binary picture processing. This adjustment is only effective for the 4-925* “Text - Service Mode”...
Page 224 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 This adjustment is only effective for the P - Scanner Gamma 0: By key “Service Mode” original type setting. (Text - Binary) Selects the scanner gamma curve. If “0” is selected) selected, the scanner gamma curve is either 1: AE...
Page 225 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - Matrix Filter Selects the dither matrix filter in photo 0: 53 (Photo - Binary) mode. A larger number increases the 1: 105 number of gradations, but may reduce the 2: 143 contrast.
Page 226 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 This adjustment is only effective for the 0: By key P - SBU ADS Setting “Service Mode” original type setting. 1: ON (Text - Grayscale) Selects whether the SBU ADS process is 2: OFF done.
Page 227 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - IPU ADS This adjustment is only effective for the 0 ~ 15 Adjustment “Service Mode” original type setting. 1/step (Text - Grayscale) Decides how much is subtracted from the white video level.
Page 228 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 P - ID Gamma Selects the ID gamma curve for dithering. 5: 105 Adjustment (Coarse This adjustment is only effective for the (Photo - Grayscale) Print) “Service Mode” original type setting. 6: 143 See “Detailed Descriptions - Image (Press...
Page 229 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Positive/Negative Selects the MTF coefficient for the 0 ~ 15 4-947* MTF Coefficient positive/negative feature in the sub scan 1 /step (Sub Scan – Binary) direction. This SP is effective only when the value of SP4-401 is "1”.
Page 230 Rev. 03/2000 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 A3/DLT Double Specifies whether the counter is doubled for 0: No Count A3/11" x 17" paper. 1: Yes If “Yes” is selected, the total counter 5-104* (mechanical counter) and the current user code counter counts up twice when A3/11"...
Page 231 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 This SP is for Japan only. Do not change 0 ~ 255 Jam Alarm Setting the value. 100 copies 5-504* /step This SP is for Japan only. Do not change Error Alarm Setting 0 ~ 255 the value.
Page 232 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 This SP is effective only for the European 0: Standard Display Language version. 1: Option 1 Group Selects the display language group. 2: Option 2 5-807* See “Display language” for details. The actual display language can be selected using SP5-808.
Page 233 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 This SP is for Japan only. Do not change the CE Start/Finish Call 0: No value. (CE Start Call) 1: Yes 5-817 CE Start/Finish Call (CE Finish Call) This SP is for Japan only.
Page 234 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Inputs the fan control time for stand-by and 30 ~ 120 1 s /step night mode. 30 s The fan slows down after this time has passed since the end of a job or enters Exhaust Fan Control energy saver mode.
Page 235 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 PCU Alarm Setting Selects whether the PCU alarm message 0: No (Display) (Change Photoconductor Unit) blinks when 1: Yes the PCU alarm interval expires. When installing the machine, if the customer requires that the PCU alarm message blink, select “1”.
Page 236 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 APS Mode Setting Selects whether APS mode is selected as 0: Disabled 5-944* 1: Enabled the power-up default. 0: No Auto Off Disabling Selects whether auto off is disabled when there are sheets in the exit tray.
Page 237 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 ADF Registration Adjusts the trailing edge erase margin in the –3.0 ~ +3.0 (Trailing Edge ADF mode. 0.1 mm/step Use the ! key to toggle between + and - -1.0 mm Erase) before entering the value.
Page 238 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Binding Hole Range Selects the range for which binding holes in 0 ~ 20 originals are ignored. 1 mm/step If set at “0”, this function is disabled. 12 mm An original jam may occur when an original with binding holes is fed, because these 6-911*...
Page 239 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Copy Counter - Displays the total number of copies fed from Paper Tray (2nd) each paper feed station. Copy Counter - Paper Tray (3rd) Copy Counter - 7-204* Paper Tray (4th) Copy Counter - Paper Tray (By-...
Page 240 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Copy Counter – Displays the total number of copies by Image Edit image editing mode. (Overlay) No.2, 4, 5, 7, and 9 are for the Japanese version only. 7-303* Copy Counter –...
Page 241 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Copy Counter - Displays the total number of series copies. Copy Q’ty (1 to 1) Copy Counter - Copy Q’ty (1 to 2 ~ Copy Counter - Copy Q’ty (1 to 6 ~ 7-305* Copy Counter - Copy Q’ty (1 to 11 ~...
Page 242 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Total Jams by Displays the total number of paper jams by Location location. (3rd) Total Jams by Location (4 Th) 7-504* Total Jams by Location (By-pass) Total Jams by Location (Duplex Unit) Displays the ROM version.
Page 243 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Displays the ROM version. Version/Connection NOTE: SP7-801-5 and 14 are used only 7-801 for the Japanese version. (Image Edit) PM Counter Display Displays the PM counter since the last PM. 7-803* PM Counter Resets Resets the PM counter.
Page 244 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 Resets the SC history. 0: No SC History Clear 1: Yes After selecting “1”, press down the “Photo” key and the “OK” or ( key at the same time 7-902 to reset the counters.
Page 245 SERVICE PROGRAM MODE ID Sensor Error Displays the number of ID sensor errors that 7-911 Counter Display have occurred. ID Sensor Error Resets the ID sensor error counter. 0: No 7-912 Counter Reset 1: Yes Timer Counter Displays the total time that the main switch 7-991* Display has been turned on.
Page 246: Test Pattern Printing (Sp4-417 And Sp5-902)
SERVICE PROGRAM MODE 20 September 1999 4.2.3 TEST PATTERN PRINTING (SP4-417 AND SP5-902) 1. Input the level 3 number for the test pattern you need. 2. Press the ! (Interrupt) key on the display to access the copy mode display. 3.
Page 247: Input Check (Sp5-803)
SERVICE PROGRAM MODE 4.2.4 INPUT CHECK (SP5-803) [Serviceman P-Mode] Input Check Code: Prev. Next Back A250M501.WMF 1. Access SP mode 5-803. 2. Select the number that will access the switch or sensor you wish to check (see the table below). 3.
Page 248 SERVICE PROGRAM MODE 20 September 1999 Reading Number Description Registration sensor Paper not detected Paper detected Paper exit sensor Paper not detected Paper detected Exit sensor Paper not detected Paper detected (Optional interchange unit) Duplex entrance sensor Paper not detected Paper detected (Optional duplex unit) Duplex exit sensor...
Page 249 SERVICE PROGRAM MODE Reading Number Description Side fence open sensor Not detected Detected (Optional LCT) Left tray paper end sensor Paper not detected Paper detected (Optional LCT) Tray set switch(Optional LCT) Paper sensor Paper not detected Paper detected (Optional 1 Bin tray) Not used PCU set signal (a shorted connection Not set...
Page 250 SERVICE PROGRAM MODE 20 September 1999 Reading Number Description Feed cover open sensor Closed Opened (Optional ADF) Original set sensor (Optional ADF) Paper not detected Paper detected Registration sensor (Optional ADF) Paper not detected Paper detected Original trailing edge sensor Paper not detected Paper detected (Optional ADF)
Page 251 SERVICE PROGRAM MODE Table 2: By-pass Paper Size Sensor Paper Size Number SP Value inches 11" x 17" — 11" x 17" A4 Lengthwise " x 11" 8" x 13" — A5 Lengthwise " x 8 " — — — —...
Page 252: Output Check (Sp5-804)
SERVICE PROGRAM MODE 20 September 1999 4.2.5 OUTPUT CHECK (SP5-804) [Serviceman P-Mode] Output Check Code: Data: Prev. Next Back A250M502.WMF CAUTION: To prevent mechanical or electrical damage, do not keep an electrical component on for a long time. 1. Access SP mode 5-804. 2.
Page 253 SERVICE PROGRAM MODE Number Description Lower paper lift motor (Up) (Optional paper tray unit) Lower paper lift motor (Down) (Optional paper tray unit) Upper relay clutch (Optional paper tray unit) Lower relay clutch (Optional paper tray unit) Relay clutch (Optional paper tray unit) 24 ~ 25 Not used Upper paper feed clutch (Optional paper tray unit) Lower paper feed clutch (Optional paper tray unit)
Page 254: Copy Jam History Display (Sp7-903)
SERVICE PROGRAM MODE 20 September 1999 4.2.6 COPY JAM HISTORY DISPLAY (SP7-903) After entering the SP mode, select “1” and press the “OK” or # key. The LCD panel will display the following message. [Serviceman P-Mode] Jam rev.01 10:09:17:36 Feed3 A4 $ Code: 070 J a m B T.C 138...
Page 255: Smc Data Lists (Sp5-992)
SERVICE PROGRAM MODE Paper does not reach the finisher entrance sensor. Paper caught at the finisher entrance sensor. Paper does not reach the finisher exit sensor. Paper caught at the finisher exit sensor. Paper does not reach the staple tray. Paper stays in the staple tray.
Page 256: Original Jam History Display (Sp7-905)
SERVICE PROGRAM MODE 20 September 1999 4.2.8 ORIGINAL JAM HISTORY DISPLAY (SP7-905) After entering the SP mode, select “1” and press the “OK” or # key. The following message is displayed. [Serviceman P-Mode] Jam rev.01 0:06:55:51 A4 $ Code: 210 Org.
Page 257: Memory All Clear (Sp5-801)
SERVICE PROGRAM MODE 4.2.9 MEMORY ALL CLEAR (SP5-801) NOTE: Memory All Clear mode resets all the settings and counters stored in the NVRAM to the defaults, except for the following: • Electrical total counter value (SP7-003) • Machine serial number (SP5-811) •...
Page 258: Program Upload/Download
SERVICE PROGRAM MODE 20 September 1999 4.2.10 PROGRAM UPLOAD/DOWNLOAD In this machine, the BICU software is upgraded using a flash memory card. There are two program download procedures. • SP5-826: Uploads from the BICU to a flash memory card. • SP5-827: Downloads from a flash memory card to the BICU. Program Download (SP5-827) A265M514.WMF A265M500.WMF...
Page 259: Program Upload (Sp5-826)
SERVICE PROGRAM MODE Display during writing [Serviceman P-Mode] Program Download Status: 1-02254 1.05 04/1 11:02 Prev. Next Exit A265M506.WMF Display when the download is complete [Serviceman P-Mode] Program Download Completed Sum = 4F2F 1.05 04/1 11:02 Prev. Next Exit A265M504.WMF Display if writing failed [Serviceman P-Mode] Program Download...
Page 260: Nvram Data Download
SERVICE PROGRAM MODE 20 September 1999 4.2.11 NVRAM DATA DOWNLOAD After doing the memory all clear procedure, NVRAM data will be reset to their default settings. So it is necessary to upload the NVRAM data before clearing the NVRAM, and to download the NVRAM data afterwards. •...
Page 261: Nvram Data Upload (Sp5-824)
SERVICE PROGRAM MODE NVRAM Data Upload (SP5-824) A265M514.WMF A265M500.WMF 1. Turn off the main switch. 2. Remove the application cover [A] (1 screw). 3. Plug the flash memory card [B] into the card slot. NOTE: Make sure that the surface printed “A” faces the rear side of the machine (as viewed from the front of the machine).
Page 262: Aps And Platen/Df Cover Sensor Output Display
SERVICE PROGRAM MODE 20 September 1999 4.2.12 APS AND PLATEN/DF COVER SENSOR OUTPUT DISPLAY (SP4-301) [230V Machine] [115V Machine] A265M511.WMF A265M512.WMF 0 0 0 0 " x 14"$ A265M513.WMF 1. Platen cover sensor status 1 = Closed 2. APS sensor status 1 = Paper detected 3.
Page 263: Df Aps Sensor Output Display (Sp6-901)
SERVICE PROGRAM MODE 4.2.13 DF APS SENSOR OUTPUT DISPLAY (SP6-901) A250M600.WMF Large Small 0 0 1 0 " x 14"$ 1. Original set sensor status 1 = Paper detected 2. APS sensor status 1 = Paper detected 3. Paper size display Paper Size inches "...
Page 264: Nip Band Width Measurement
SERVICE PROGRAM MODE 20 September 1999 4.2.14 NIP BAND WIDTH MEASUREMENT (SP1-109) O H P A265M501.WMF When paper wrinkling or image off-set occurs, the pressure from the pressure roller can be adjusted by changing the position of the pressure springs. At this time, the nip band width can also be checked with SP1-109, as follows.
Page 265: Display Language (Sp5-808)
SERVICE PROGRAM MODE 4.2.15 DISPLAY LANGUAGE (SP5-808) Europe Europe Europe Asia/ China Russia (standard) (option 1) (option 2) Taiwan HU * *: In the Lanier version. this cannot be selected. For Europe, select the group (standard, option 1, or option 2) with SP 5-807. NA: English UK: English DE: German...
Page 266: Id Sensor Error Analysis (Sp2-221)
SERVICE PROGRAM MODE 20 September 1999 4.2.17 ID SENSOR ERROR ANALYSIS (SP2-221) [Serviceman P-Mode] Vsg: 4.01V Vsp: 1.09 Power: 65 Vsg-Vsp: 2.98V Vt: 2.3V A265M510.WMF Even if the ID sensor is defective, the machine does not generate an SC condition. If the ID sensor is defective, the image quality becomes worse (e.g., dirty background on the copy).
Page 267: User Tools
USER TOOLS 4.3 USER TOOLS The User Tools are accessed by users and key operators and by sales and service staff. User Tools are used to input or change the copier’s default settings. 4.3.1 HOW TO ENTER AND EXIT USER TOOLS Press the User Tools button, then select the User Tools program.
Page 268: Copy Setting Table
USER TOOLS 20 September 1999 Copy Setting Table 1. General Features 1. APS Priority 2. ADS Priority 1. Text 2. Text/Photo 3. Photo 3. Original Priority 4. Quick Mode Check 5. Max. Copy Q’ty 6. Original Tone 7. Re./En. Priority 8.
Page 269: Leds
Rev. 03/2000 LEDS 4.4 LEDS BICU Number Function Monitors the +5 V line for the slave CPU. LED 102 Usually, this LED is blinking. Monitors the +5 VE line. LED 103 Usually, this LED is lit. Number Function Monitors the connection between the IOB and the BICU. LED 100 Usually, this LED is blinking.
Page 270: Rom History
ROM HISTORY 20 September 1999 Rev. 04/2000 4.6 ROM HISTORY 4.6.1 ROM HISTORY - BICU A265/A267 Firmware Modification History (BICU) Firmware Description of Modification Firmware Level Serial Number Version Initial Production A2675532 B From initial 1.57 production. Corrects the following: A2675532 C October 1999 1.64...
Page 271 ROM HISTORY Rev. 04/2000 A265/A267 Firmware Modification History (BICU) Firmware Description of Modification Firmware Level Serial Number Version • On machines with an optional LCT installed, SC507 can occur when the main power SW is turned on under the following conditions: 1.
Page 273: Preventive Maintenance
PREVENTIVE MAINTENANCE...
Page 275: Preventive Maintenance Schedule
PM TABLE 5. PREVENTIVE MAINTENANCE SCHEDULE 5.1 PM TABLE NOTE: 1) The amounts mentioned as the PM interval indicate the number of prints. 2) After carrying out PM, clear the maintenance counter (SP7-804). Symbol key: C: Clean, R: Replace, L: Lubricate, I: Inspect A265/A267 120K 240K...
Page 276 PM TABLE 20 September 1999 A265/A267 120K 240K 360K NOTE Clean if necessary (suitable Fusing Thermistor solvent) Cleaning Roller Clean with water or alcohol. Cleaning Roller Clean with water or alcohol. Bushings Hot Roller Strippers Hot Roller Bushing Clean if necessary Paper Exit Guide Clean with water or alcohol.
Page 277 Rev. 03/2000 PM TABLE 120K 240K 360K NOTE 1,000-SHEET FINISHER Rollers Clean with water or alcohol. Brush Roller Replace if necessary. Discharge Brush Clean with a dry cloth Sensors Blower brush ⇒ Jogger Fences Replace if necessary. 150K 300K 450K NOTE 1-BIN TRAY UNIT Rollers...
Page 279: Replacement And Adjustment
REPLACEMENT AND ADJUSTMENT...
Page 281: Scanner Unit
SCANNER UNIT 6. REPLACEMENT AND ADJUSTMENT CAUTION Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. 6.1 SCANNER UNIT 6.1.1 EXPOSURE GLASS A267R001.WMF 1. Open the ADF or platen cover. 2.
Page 282: Scanner Exterior/Operation Panel
SCANNER UNIT 6.1.2 SCANNER EXTERIOR/OPERATION PANEL A267R002.WMF 1. Remove the ADF or platen cover. 2. Remove the exposure glass. (See Exposure Glass.) 3. Remove the upper front cover [A] (1 screw, 1 hook). 4. Remove the operation panel [B] (5 screws, 1 connector). 5.
Page 283: Lens Block Assembly
SCANNER UNIT 6.1.3 LENS BLOCK ASSEMBLY A267R003.WMF A267R006.WMF 1. Remove the exposure glass. (See Scanner Exterior/Exposure Glass.) 2. Remove the right cover [A]. (See Scanner Exterior/Exposure Glass.) 3. Remove the lens cover [B] (4 screws). 4. Replace the lens block assembly [C] (5 screws, 1 connector). NOTE: Do not remove the screws which are locked with white paint.
Page 284: Original Size Sensors/Lamp Stabilizer
SCANNER UNIT 6.1.4 ORIGINAL SIZE SENSORS/LAMP STABILIZER A267R005.WMF A267R004.WMF 1. Remove the exposure glass. (See Exposure Glass.) 2. Remove the lens cover. (See Lens Block.) 3. Remove the lamp stabilizer [A] (2 connectors). 4. Remove the original width sensor [B] (1 screw, 1 connector). 5.
Page 285: Exposure Lamp
SCANNER UNIT 6.1.5 EXPOSURE LAMP A267R008.WMF A267R515.WMF A267R009.WMF 1. Remove the exposure glass. (See Exposure Glass.) 2. Remove the operation panel, rear cover, and left cover. (See Scanner Exterior/Operation Panel.) 3. Remove the connector cover [A], disconnect the cable, and remove the rear cover [B] (4 screws).
Page 286: Scanner Motor
SCANNER UNIT 6.1.6 SCANNER MOTOR A267R007.WMF A267R515.WMF A267R014.WMF 1. Remove the connector cover [A], disconnect the cable, and remove the rear cover [B]. 2. Remove the exposure glass. (See Exposure Glass.) 3. Remove the lens block. (See Lens Block Assembly.) 4.
Page 287: Scanner Wires
SCANNER UNIT 6.1.7 SCANNER WIRES A267R012.WMF 1. Remove the exposure glass, operation panel, and all scanner exterior covers. (See Exposure Glass and Scanner Exterior/Operation Panel.) 2. Remove the left upper stay. (See Exposure Lamp.) 3. Remove the front frame. (See Exposure Lamp.) 4.
Page 288 SCANNER UNIT A267R010.WMF 9. Remove the tension spring [B]. 10. Loosen the screw [C] securing the wire tension bracket [D]. 11. Remove the scanner drive pulley [E] (1 set screw). 12. Remove the scanner wire [F]. 13. Wrap the new scanner wire around the pulley as shown , then temporarily secure the pulley with tape.
Page 289 SCANNER UNIT A267R011.WMF 20. Secure the 1st scanner with the scanner wire pins. 21. Install the tension spring [A] to the tension bracket. 22. Tighten the tension bracket [B]. 23. Secure the scanner wire pulley [C] (1 Allen screw). 24. Remove the positioning tools [D]. After sliding the scanner to the right and left several times, re-install the positioning tools to check the scanner wire bracket and tension bracket again.
Page 290: Laser Unit
LASER UNIT 6.2 LASER UNIT WARNING Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 6.2.1 CAUTION DECAL LOCATIONS Two caution decals are located in the laser section as shown below. LASER-4.WMF A267I104.WMF A265/A267...
Page 291: Laser Unit
LASER UNIT 6.2.2 LASER UNIT A267R102.WMF A267R101.WMF A267R103.WMF WARNING Turn off the main power switch and unplug the machine before attempting this procedure. Laser beam can seriously damage your eyes. 1. Remove the optional finisher/bridge unit, and either the tray for the optional 1- bin tray unit or optional shift tray, if these units have been installed.
Page 292: Polygon Mirror Motor
LASER UNIT 6.2.3 POLYGON MIRROR MOTOR A267R104.WMF 1. Remove the laser unit (see Laser Unit). 2. Remove the heat sink [A] (4 screws). 3. Replace the polygon mirror motor [B] (4 screws, 1 connector). NOTE: When installing the new polygon mirror motor, do not touch the surface of the mirror with bare hands.
Page 293: Laser Synchronization Detector
LASER UNIT 6.2.5 LASER SYNCHRONIZATION DETECTOR A267R106.WMF A267R107.WMF 1. Remove the laser unit (See Laser Unit). 2. Remove the heat sink [A] (4 screws). 3. Remove the laser unit cover [B] (3 screws). 4. Remove the bracket [C] (1 screw). 5.
Page 294: Photoconductor Unit (Pcu)
PHOTOCONDUCTOR UNIT (PCU) 6.3 PHOTOCONDUCTOR UNIT (PCU) 6.3.1 PCU A267R203.WMF 1. Open the right cover [A] and front cover [B]. 2. Pull the PCU [C] out slightly while pushing the release lever [D]. NOTE: Do not touch the drum surface with bare hands. A265/A267 6-14...
Page 295: Transfer Unit
TRANSFER UNIT 6.4 TRANSFER UNIT 6.4.1 TRANSFER ROLLER UNIT A267R401.WMF 1. Open the right cover [A]. 2. Remove the transfer roller unit [B] (1 hook). NOTE: Do not touch the transfer roller surface. 6-15 A265/A267...
Page 296: Image Density Sensor
TRANSFER UNIT 6.4.2 IMAGE DENSITY SENSOR A267R201.WMF A267R202.WMF 1. Open the right cover [A]. 2. Remove the unit band [B]. 3. Remove the right cover [A] (1 connector), 4. Remove the sub right cover [C] (2 hooks). 5. Replace the image density sensor [D] (1 connector). 6.
Page 297: Fusing/Exit
FUSING/EXIT 6.5 FUSING/EXIT 6.5.1 FUSING UNIT CAUTION Allow time for the unit to cool before doing the following procedure. A267R501.WMF 1. Release the duplex unit, if it has been installed, and open the right cover. 2. Remove the fusing unit [A] (2 screws). 6.5.2 THERMISTOR A267R502.WMF 1.
Page 298: Thermofuse
FUSING/EXIT 6.5.3 THERMOFUSE A267R507.WMF A267R504.WMF 1. Remove the fusing unit. (See Fusing Unit.) 2. Remove the fusing upper cover [A] (4 screws). 3. Remove the pressure springs [B]. 4. Remove the hot roller stripper bracket [C] (3 screws). 5. Replace the thermofuse [D] (2 screws). A265/A267 6-18...
Page 299: Hot Roller And Fusing Lamp
FUSING/EXIT 6.5.4 HOT ROLLER AND FUSING LAMP A267R505.WMF A267R506.WMF 1. Remove the fusing unit. (See Fusing Unit.) 2. Remove the fusing upper cover. (See Thermofuse.) 3. Remove the pressure springs. (See Thermofuse.) 4. Remove the hot roller stripper bracket. (See Thermofuse.) 5.
Page 300: Pressure Roller/Cleaning Roller
FUSING/EXIT 6.5.5 PRESSURE ROLLER/CLEANING ROLLER A267R507.WMF 1. Remove the fusing lamp and hot roller assembly. (See Hot Roller and Fusing Lamp.) 2. Replace the pressure roller [A] (1 E-ring, 2 bushings, 1 spring). 3. Replace the cleaning roller [B]. NOTE: Do not touch the surface of the rollers. A265/A267 6-20...
Page 301: Paper Exit Sensor/Paper Overflow Sensor
FUSING/EXIT 6.5.6 PAPER EXIT SENSOR/PAPER OVERFLOW SENSOR A267R601.WMF 1. Remove the front upper cover [A] (1 screw, 1 hook). 2. Remove the exit cover [B]. NOTE: If the optional 1 bin tray unit and/or interchange unit have been installed, remove them. 3.
Page 302: Paper Feed
PAPER FEED 6.6 PAPER FEED 6.6.1 FEED ROLLERS A267R723.WMF 1. Remove the paper tray [A]. 2. Pull the lever [B]. 3. Replace the feed roller [C]. NOTE: Do not touch the roller surface with bare hands. After reinstalling the feed roller, return the lever [A]. A265/A267 6-22...
Page 303: Paper End Sensor
PAPER FEED 6.6.2 PAPER END SENSOR A267R724.WMF 1. Remove the paper tray [A]. 2. Remove the paper end sensor assembly (1 screw, 1 connector). 3. Replace the paper end sensor [B]. 6-23 A265/A267...
Page 304: Paper Tray Lift Motors
PAPER FEED 6.6.3 PAPER TRAY LIFT MOTORS A267R515.WMF A267R705.WMF A267R707.WMF 1. Remove the paper tray. 2. Remove the connector cover [A] (1 screw) and disconnect the cable. 3. Remove the rear cover [B] (4 screws). 4. Remove the duplex connector cover [C] (1 screw). 5.
Page 305: Registration Clutch
PAPER FEED 6.6.4 REGISTRATION CLUTCH A267R712.WMF 1. Remove the connector cover and the rear cover. (See Paper Tray Lift Motors.) 2. Remove the duplex connector cover and lower rear cover. (See Paper Tray Lift Motors.) 3. Remove the fly wheels [A] (1 screw). 4.
Page 306: Paper Feed Clutches
PAPER FEED 6.6.5 PAPER FEED CLUTCHES A267R709.WMF A267R713.WMF A267R715.WMF Lower Paper Feed Clutch 1. Remove the rear cover. (See Paper Tray Lift Motors.) 2. Remove the lower rear cover. (See Paper Tray Lift Motors.) 3. Replace the lower paper feed clutch [A] (1 connector). Upper Paper Feed Clutch.
Page 307: Relay Clutches
PAPER FEED 6.6.6 RELAY CLUTCHES A267R716.WMF A267R717.WMF A267R714.WMF 1. Remove the optional duplex unit and/or by-pass tray unit if they have been installed. 2. Remove the rear cover and lower rear cover. (See Paper Tray Lift Motors.) 3. Remove the lower right cover [A] (2 screws). 4.
Page 308: Paper Size Detector/Special Paper Sensor
PAPER FEED 6.6.7 PAPER SIZE DETECTOR/SPECIAL PAPER SENSOR A267R721.WMF A267R722.WMF 1. Remove the right lower cover [A]. (See Relay Clutches.) 2. Remove the paper trays. 3. Remove the paper size detector assembly (1 screw each). 4. Replace the paper size detectors [B] (1 connector each) and the special paper sensor [C] (1 connector).
Page 309: Registration Sensor
PAPER FEED 6.6.8 REGISTRATION SENSOR A267R718.WMF 1. Remove the right cover. (See Image Density Sensor.) 2. Remove the registration guide plate [A] (2 screws). 3. Remove the paper support roller [B] (2 snap rings, 2 bushings). 4. Remove the sensor bracket [C] (1 screw). 5.
Page 310: Relay Sensors
PAPER FEED 6.6.9 RELAY SENSORS A267R719.WMF A267R720.WMF Upper Relay Sensor 1. Remove the right cover. (See Image Density Sensor.) 2. Remove the lower right cover. (See Relay Clutches.) 3. Remove the guide plate [A]. 4. Remove the bracket [B] (1 screw). 5.
Page 311: Pcbs And Other Items
PCBS AND OTHER ITEMS 6.7 PCBS AND OTHER ITEMS 6.7.1 BICU BOARD A267R517.WMF A267R516.WMF 1. Remove the rear cover. (See Paper Tray Lift Motors.) 2. Remove the optional finisher if it has been installed. 3. Remove the application cover [A] (1 screw). 4.
Page 312: I/O Board
PCBS AND OTHER ITEMS 6.7.2 I/O BOARD A267R708.WMF 1. Remove the rear cover. (See Paper Tray Lift Motors.) 2. Remove the I/O board [A] (All connectors, 6 screws). 6.7.3 POWER PACK A267R710.WMF 1. Remove the rear cover. (See Paper Tray Lift Motors.) 2.
Page 313: Main Motor
PCBS AND OTHER ITEMS 6.7.4 MAIN MOTOR A267R711.WMF 1. Remove the rear cover. (See Paper Tray Lift Motors.) 2. Swing down the I/O board bracket [A]. (See Paper Feed Clutches.) 3. Remove the fly wheels [B] (1 screw). 4. Replace the main motor [C] (2 connectors, 3 screws). 6-33 A265/A267...
Page 314 PCBS AND OTHER ITEMS 6.7.5 PSU – 115 V Machine – A267R702.WMF A267R701.WMF – 220 V machine – A267R726.WMF 1. Remove the optional finisher if it has been installed. 2. Remove the application cover [A] (1 screw). 3. Remove the left cover [B] (6 screws). 4.
Page 315: Copy Adjustments: Printing/Scanning
COPY ADJUSTMENTS: PRINTING/SCANNING 6.8 COPY ADJUSTMENTS: PRINTING/SCANNING NOTE: 1) You need to perform these adjustment(s) after replacing any of the following parts: • Scanner Wire • Lens Block/SBU Assembly • Scanner Drive Motor • Polygon Mirror Motor • Paper Side Fence •...
Page 316: Blank Margin
COPY ADJUSTMENTS: PRINTING/SCANNING Blank Margin NOTE: If the leading edge/side-to-side registration cannot be adjusted within the specifications, adjust the leading/left side edge blank margin. 1. Check the trailing edge and right side edge blank margins, and adjust them using the following SP modes. SP mode Specification Trailing edge...
Page 317: Parallelogram Image Adjustment
COPY ADJUSTMENTS: PRINTING/SCANNING Parallelogram Image Adjustment Do the following procedure if a parallelogram is printed while adjusting the printing registration or the printing margin using a trimming area pattern. NOTE: The following procedure should be done after adjusting the side-to-side registration for each paper tray station.
Page 318: Scanning
COPY ADJUSTMENTS: PRINTING/SCANNING 6.8.2 SCANNING NOTE: 1) Before doing the following scanner adjustments, perform or check the printing registration/side-to-side adjustment and the blank margin adjustment. 2) Use an OS-A3 test chart to perform the following adjustments. Registration: Platen Mode 1. Place the test chart on the exposure glass and make a copy from one of the feed stations.
Page 319: Standard White Density Adjustment
COPY ADJUSTMENTS: PRINTING/SCANNING Standard White Density Adjustment This adjusts the standard white density level. Perform this adjustment in any of the following conditions: • After replacing the standard white plate. • After replacing the NVRAM on the BICU board. (If only BICU board is replaced, this adjustment is not necessary, as the NVRAM from the old BICU is put on the new BICU.) •...
Page 320: Adf Image Adjustment
COPY ADJUSTMENTS: PRINTING/SCANNING 6.8.3 ADF IMAGE ADJUSTMENT Registration A267R514.WMF A: Leading Edge Registration B: Side-to-side Registration A267R513.WMF NOTE: Make a temporary test chart as shown above using A3/DLT paper. 1. Place the temporary test chart on the ADF and make a copy from one of the feed stations.
Page 321 TROUBLESHOOTING...
Page 323: Troubleshooting
SERVICE CALL CONDITIONS 7. TROUBLESHOOTING 7.1 SERVICE CALL CONDITIONS 7.1.1 SUMMARY There are 4 levels of service call conditions. Level Definition Reset Procedure To prevent the machine from being Enter SP 5-810 (SC code damaged, the SC can only be reset by reset) and select “1”.
Page 324: Sc Code Descriptions
SERVICE CALL CONDITIONS 7.1.2 SC CODE DESCRIPTIONS SC101: Exposure lamp error -Definition- [B] The standard while level was not detected properly when scanning the white plate. - Possible causes - • Exposure lamp defective • Exposure lamp stabilizer defective • Exposure lamp connector defective •...
Page 325 SERVICE CALL CONDITIONS SC122: Scanner home position error 3 -Definition- [B] The scanner home position sensor detects the on condition while the scanner is returning to the home position. - Possible causes - • Scanner home position sensor defective • Scanner drive motor defective •...
Page 326: Sc194: Ipu White Level Detection Error
SERVICE CALL CONDITIONS SC194: IPU White Level Detection Error Definition: [B] The level of the white standard pattern detected by the IPU chip (on the BICU board) is too low. Possible Causes: • Exposure lamp defective • BICU board defective •...
Page 327 SERVICE CALL CONDITIONS SC322: Laser synchronization error -Definition- [B] The main scan synchronization detector board cannot detect the laser synchronization signal for more than 5 consecutive 100 ms intervals. - Possible causes - • Poor connection between the laser synchronization detector board and the BICU board •...
Page 328 SERVICE CALL CONDITIONS SC392: TD sensor initial setting error -Definition- [B] TD sensor output voltage falls out of the adjustment range (2.0 ± 0.2 V) after the TD sensor initial setting has been finished. - Possible causes - • Someone forgot to remove the toner seal of the PCU •...
Page 329 SERVICE CALL CONDITIONS SC501: 1st paper tray lift motor malfunction SC502: 2nd paper tray lift motor malfunction SC503: 3rd paper tray lift motor malfunction (optional paper tray unit) SC504: 4th paper tray lift motor malfunction (optional paper tray unit) -Definition- [C] The paper lift sensor is not activated after the tray lift motor has been on for 18 seconds.
Page 330 SERVICE CALL CONDITIONS SC509: Side fence drive error (optional LCT) -Definition- [C] The side fence positioning sensor is not activated for more 3 seconds when the paper stack in the left tray is moved to the right tray. The side fence close sensor is not activated for more 3 seconds after moving the paper stack to the right tray.
Page 331: Sc546: Unstable Fusing Temperature
SERVICE CALL CONDITIONS SC543: Fusing overheat error -Definition- [A] A fusing temperature of over 231°C is detected for 1 second by the fusing thermistor. - Possible causes - • Fusing thermistor defective • Power supply board defective SC544: Fusing low temperature error -Definition- [A] A fusing temperature of lower than 100°C is detected for 1 second by the fusing thermistor.
Page 332: Sc620: Communication Error Between Iob And Adf
SERVICE CALL CONDITIONS SC590: Exhaust fan motor error -Definition- [B] The CPU detects an exhaust fan lock signal for more than 3.5 seconds. - Possible causes - • Poor connection of the exhaust fan motor • Too much load on the motor drive SC610: Communication error between IOB and duplex unit -Definition- [B’] The IOB cannot communicate with the duplex unit properly.
Page 333 SERVICE CALL CONDITIONS SC692: Communication error between BICU and printer controller -Definition- [B] The BICU board cannot communicate with the printer controller properly. - Possible causes - • Poor connection between the BICU board and the mother board. • Poor connection between the mother board and the printer controller •...
Page 334 SERVICE CALL CONDITIONS SC725: Finisher stack feed-out motor error - Definition - [B’] The stack feed-out belt H.P sensor does not activate within a certain time after the stack feed-out motor turned on. - Possible causes - • Stack feed-out H.P sensor defective •...
Page 335 SERVICE CALL CONDITIONS SC734: Finisher lift motor error - Definition - [B’] The stack height sensor does not activate within a certain time after the shift tray lift motor turned on. - Possible causes - • Shift tray lift motor defective •...
Page 336: Sc760: Adf Gate Abnormal
Rev. 03/2000 SERVICE CALL CONDITIONS SC752: Finisher connection error -Definition- [B] The IOB cannot communicate with the finisher properly when the bridge unit is installed. - Possible causes - • Poor connection between the finisher and bridge unit • IOB defective •...
Page 337: Sc921: Emb (Copier Feature Expander) Hardware Error
Rev. 03/2000 SERVICE CALL CONDITIONS SC921: EMB (Copier feature expander) hardware error Definition: [B] The hardware of the MSU is defective. Possible Causes: • EMB (Copier feature expander) defective • BICU defective SC980: Program loading error Definition: [A] The program cannot load properly. Possible Causes: •...
Page 338: Paper Feed Troubleshooting
PAPER FEED TROUBLESHOOTING 7.2 PAPER FEED TROUBLESHOOTING When a paper double feed or paper non feed problem occurs, fix the problem in accordance with the following flow chart. Paper Feed Problem Non Feed Double Feed Small Paper Size? (A5/HLT) Reduce the bottom plate Reduce the bottom plate pressure for normal paper size.
Page 339: Skewed Image
SKEWED IMAGE 7.3 SKEWED IMAGE Do the following to fix a skewed image problem. Print out the Trimming Pattern (SP5- 902, no.10) from every paper tray. Make a copy using the Is the copy skewed? Do the following. Is the copy skewed? - Check the side fence position of the paper tray.
Page 340: Toner Density
TONER DENSITY 7.4 TONER DENSITY 7.4.1 ADJUST THE TONER DENSITY CONTROL If the toner density is too low Change the value of SP 2-201-2 to “1” or “3”. If the toner density is too high Change the value of SP2-201-2 to “2” or “4”. 7.4.2 DIRTY BACKGROUND Do either of the following.
Page 341: Electrical Component Defects
ELECTRICAL COMPONENT DEFECTS 7.5 ELECTRICAL COMPONENT DEFECTS 7.5.1 SENSORS Component Condition Symptom (Symbol) Open SC120 is displayed. 337-2 The CPU does not detect the scanner Scanner H.P (IOB) Shorted home position and the scanner motor does not stop. Open APS and ARE do not function correctly. 337-5 Platen Cover (IOB)
Page 342 ELECTRICAL COMPONENT DEFECTS Component Condition Symptom (Symbol) The Paper Jam indicator will light Open whenever a copy is made. 307-A5 Lower Relay (IOB) The Paper Jam indicator lights even if Shorted there is no paper. The Paper Jam indicator will light Open whenever a copy is made.
Page 343: Switches
ELECTRICAL COMPONENT DEFECTS 7.5.2 SWITCHES Component Condition Symptom (Symbol) Open The machine does not turn on. 281-1,2 Main (PSU) Shorted The machine does not turn off. The Cover Open indicator is not lit even if Open the right upper cover is opened. Right Upper 324-8 Cover...
Page 344: Blown Fuse Conditions
BLOWN FUSE CONDITIONS 7.6 BLOWN FUSE CONDITIONS Rating Symptom when turning on the Fuse main switch 115 V 220 ~ 240 V Power Supply Board 15 A/250 V ---- No response. 8 A/125 V 3.15 A/250 V No response Anti-condensation/Tray Heater does 2 A/125 V 2 A/250V not turn on.
Page 345: Auto Recirculating Document Feeder A858
AUTO RECIRCULATING DOCUMENT FEEDER A858...
Page 347: Overall Machine Information
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Original Size: Standard sizes Single-sided mode: A3 to A5, DLT to HLT Double-sided mode: A3 to A4, DLT to LT Non-standard sizes (Single-sided mode only) Max. width 297 mm Min. width 105 mm Max.
Page 348: Mechanical Component Layout
MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A858D201.WMF 1. Separation Roller 11. Reverse Roller 2. Paper Feed Belt 12. Junction Gate 3. Pick-up Roller 13. Exit Roller 4. Original Set Sensor 14. Original Exit Sensor 5. Original Trailing Edge Sensor 15.
Page 349: Electrical Component Layout
ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT A858D202.WMF 1. DF Feed Clutch 10. DF Feed Motor 2. Feed Cover Open Sensor 11. DF Transport Motor 3. Original Width Sensor Board 12. Original Exit Sensor 4. Original Length Sensor 1 13. Stamp Solenoid 5.
Page 350: Electrical Component Description
ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Index Symbol Name Function Motors DF Feed Drives the feed belt, separation, pick-up, and reverse table rollers. DF Transport Drives the transport and exit rollers Sensors DF Position Detects whether the DF is lifted or not. Registration Detects the leading edge of the original to turn off the DF feed and transport motors, detects...
Page 351: Drive Layout
DRIVE LAYOUT 1.5 DRIVE LAYOUT A858D203.WMF 1. Separation Roller 6. DF Feed Motor 2. Original Feed Belt 7. Reverse Table Roller 3. Pick-up Roller 8. 2nd Transport Roller 4. DF Feed Clutch 9. Exit Roller 5. DF Transport Motor 10. 1st Transport Roller A265/A267...
Page 352: Detailed Section Descriptions
ORIGINAL SIZE DETECTION 2. DETAILED SECTION DESCRIPTIONS 2.1 ORIGINAL SIZE DETECTION A858D503.WMF The original size detection mechanism consists of the original width sensor board [A] and two original length sensors-1 [B] and -2 [C]. Based on the combined output of the length sensors and the width sensor board, the machine can detect the size of the original.
Page 353 ORIGINAL SIZE DETECTION Original Width-3 Original Original Original Original Width-1 Width-2 Length-1 Length-2 " A3 (297 x 420) — — — " B4 (257 x 364) — — — A4 (Lengthwise) " — — — — (210 x 297) A4 (297 x 210) "...
Page 354 ORIGINAL SIZE DETECTION Original Width Sensor Board GND Pattern Original Width 1 Original Width 2 Original Side Guide Position A3/A4S B4/B5S A4L/A5S B5L/A5L The signal is "L" when the terminal plate is connected to the GND pattern. A858D501.WMF A265/A267...
Page 355: Pick-Up And Separation
PICK-UP AND SEPARATION 2.2 PICK-UP AND SEPARATION A858D504.WMF A858D505.WMF The original is set with the image facing up. The original pushes actuator [A] and the original set sensor [E] is activated. After pressing the start button, the pick-up solenoid [D] is activated and the lift plate [C] lifts the original up until it comes in contact with the pick-up roller [B].
Page 356: Original Transport And Exit
ORIGINAL TRANSPORT AND EXIT 2.3 ORIGINAL TRANSPORT AND EXIT 2.3.1 SINGLE-SIDED ORIGINALS A858D506.WMF The DF feed motor feeds the separated original to the first transport roller [A] at maximum speed. When the registration sensor [B] detects the leading edge, the motor stops for a short while.
Page 357: Double-Sided Originals
ORIGINAL TRANSPORT AND EXIT 2.3.2 DOUBLE-SIDED ORIGINALS A858D204.WMF A858D205.WMF When the registration sensor [B] detects the leading edge of the original, the DF feed motor (which drives the feed roller) and transport motor (which drives the transport roller) both switch off. After a brief interval, the transport motor alone reactivates to drive the first [A] and second transport roller [G] and the exit roller [F].
Page 358: Original Trailing Edge Sensor
ORIGINAL TRANSPORT AND EXIT A858D206.WMF A858D207.WMF The original is then sent to the reverse table [H] a second time to be turned over. This is done so that the duplex copies will be properly stacked (front side down) in the exit tray [J] in the correct order. 2.3.3 ORIGINAL TRAILING EDGE SENSOR During one-to-one copying, copy paper is fed to the registration roller in advance (while the original is still being scanned), to increase the copy speed.
Page 359: Stamp
STAMP 2.4 STAMP A858D507.WMF This function is only for fax mode. There is a stamp [A] between the 2nd transport roller [B] and the exit roller [C], and its solenoid is controlled by the copier directly. When the original reaches the stamp position, the DF feed motor stops. At 300 milliseconds after stopping the DF feed motor, the stamp solenoid turns on if the page was sent successfully (immediate transmission) or stored successfully (memory transmission).
Page 360: Timing Charts
TIMING CHARTS 2.5 TIMING CHARTS 2.5.1 LT SIDEWAYS (SINGLE-SIDED ORIGINAL MODE) A858D510.WMF A265/A267 8-14...
Page 361: Lt Sideways Stamp Mode
TIMING CHARTS 2.5.2 LT SIDEWAYS STAMP MODE (SINGLE-SIDED ORIGINAL MODE) A858D511.WMF 8-15 A265/A267...
Page 362: Lt Sideways (Double-Sided Original Mode)
TIMING CHARTS 2.5.3 LT SIDEWAYS (DOUBLE-SIDED ORIGINAL MODE) A858D512.WMF A265/A267 8-16...
Page 363: Lt Sideways Stamp Mode
TIMING CHARTS 2.5.4 LT SIDEWAYS STAMP MODE (DOUBLE-SIDED ORIGINAL MODE) A858D513.WMF 8-17 A265/A267...
Page 364: Condition Of Jam Detection
CONDITION OF JAM DETECTION 2.6 CONDITION OF JAM DETECTION JAM 1A: If the registration sensor does not turn on within X1 ms after original feed starts. X1=(114x1.1)/line speed + 2000 ms JAM 1B: If the registration sensor does not turn on within 500 ms after the leading edge of the original reaches the original reverse sensor (duplex mode only) JAM 2: If the registration sensor does not turn off within X2 mm after turning on.
Page 365: Overall Electrical Circuit
OVERALL ELECTRICAL CIRCUIT 2.7 OVERALL ELECTRICAL CIRCUIT The DF CPU controls the transport motor, DF feed motor, DF feed clutch, junction Gate solenoid, stamp solenoid, and pick-up solenoid. The DF CPU also monitors all DF sensors and provides updated status information when prompted at regular intervals by the mainframe, which may then take action based on this information.
Page 366: Replacement And Adjustment
DF EXIT TABLE AND COVER 3. REPLACEMENT AND ADJUSTMENT 3.1 DF EXIT TABLE AND COVER A858R506.WMF 1. Open the DF feed cover. 2. Remove the front cover [A] (2 screws). Remove the rear cover [B] (2 screws). 3. Open the reverse table [C]. Remove the original exit table [D] (3 screws).
Page 367: Original Feed Unit
ORIGINAL FEED UNIT 3.2 ORIGINAL FEED UNIT A858R500.WMF 1. Open the left cover. 2. Detach the paper feed unit by sliding it toward the front of the machine (spring- loaded side) and then lifting the far side. 8-21 A265/A267...
Page 368: Left Cover
LEFT COVER 3.3 LEFT COVER A858R507.WMF 1. Remove the front and rear covers. 2. Remove the left cover [A]. 3. Remove the lower left stay unit [B] (2 screws). A265/A267 8-22...
Page 369: Pick-Up Roller
PICK-UP ROLLER 3.4 PICK-UP ROLLER A858R501.WMF 1. Remove the original feed unit. 2. Replace the pick-up roller [A] (1 snap ring). 8-23 A265/A267...
Page 370: Feed Belt
FEED BELT 3.5 FEED BELT A858R204.WMF A858R205.WMF 1. Remove the original feed unit. 2. Open the paper feed guide [A]. 3. Remove the belt holders [B]. 4. Replace the feed belt [C]. A265/A267 8-24...
Page 371: Separation Roller
SEPARATION ROLLER 3.6 SEPARATION ROLLER A858R502.WMF 1. Lift the original feed guide [A]. 2. Remove the separation roller cover [B]. 3. Replace the separation roller [C]. 8-25 A265/A267...
Page 372: Original Set/Original Reverse Sensor
ORIGINAL SET/ORIGINAL REVERSE SENSOR 3.7 ORIGINAL SET/ORIGINAL REVERSE SENSOR A858R201.WMF 1. Open the left cover. 2. While pushing the left and right pawls [A], open the original feed guide plate [B]. 3. Remove the original set sensor [C] 4. Remove the original reverse sensor [D]. A265/A267 8-26...
Page 373: Original Length, Widthsensor Board And Trailing Edge Sensor
ORIGINAL LENGTH, WIDTHSENSOR BOARD AND TRAILING EDGE SENSOR 3.8 ORIGINAL LENGTH, WIDTHSENSOR BOARD AND TRAILING EDGE SENSOR A858R503.WMF A858R504.WMF 1. Open the original table [A]. 2. Remove the upper part of the table (3 screws). 3. Replace the width sensor board [B], length sensor (–1 [C] and –2 [D]) and trailing edge sensor [E].
Page 374: Df Feed Clutch/Df Pick-Up Solenoid/ Transport Df Feed Motors
DF FEED CLUTCH/DF PICK-UP SOLENOID/ TRANSPORT/DF FEED MOTORS 3.9 DF FEED CLUTCH/DF PICK-UP SOLENOID/ TRANSPORT/DF FEED MOTORS A858R202.WMF First remove the rear cover. Then follow the instructions below for each part replacement: DF Feed Clutch 1. Replace the DF feed clutch [A] (1 E-ring, 1 connector). Pick-up Solenoid 1.
Page 375: Registration Sensor
REGISTRATION SENSOR 3.10 REGISTRATION SENSOR A858R508.WMF 1. Remove the front and rear covers. 2. Remove the transport guide plate [A]. 3. Replace the registration sensor [B]. 8-29 A265/A267...
Page 376: Stamp Solenoid And Original Exit Sensor
STAMP SOLENOID AND ORIGINAL EXIT SENSOR 3.11 STAMP SOLENOID AND ORIGINAL EXIT SENSOR A858R509.WMF A858R203.WMF 1. Remove the rear cover (1 connector). Also remove the upper cover (the exit tray). 2. Open the exit guide plate [A]. Next, detach the unit by inserting a screwdriver or other tool into one of the small openings [B] on either side of the guide plate holder and pushing firmly.
Page 377 PAPER TRAY UNIT A860...
Page 379: Overall Machine Information
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS A5 to A3 Paper Size: HLT lengthwise to DLT Paper Weight: 60 ~ 105 g/m , 16 ~ 28 lbs. Tray Capacity: 500 sheets (80 g/m , 20 lbs.) x 2 trays Paper Feed System: Feed roller and friction pad Paper Height Detection: 4 steps (100%, 70%, 30%, Near end)
Page 380: Mechanical Component Layout
MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A860V101.WMF 1. Upper paper feed roller 5. Upper bottom plate 2. Lower paper feed roller 6. Lower bottom plate 3. Upper tray 7. Optional tray heater 4. Lower tray A265/A267...
Page 381: Electrical Component Layout
ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT A860V102.WMF 1. Tray main board 11. Lower paper height 1 sensor 2. Upper lift sensor 12. Vertical transport sensor 3. Upper lift motor 13. Upper paper end sensor 4. Upper paper height 2 sensor 14.
Page 382: Electrical Component Description
ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Tray Drives all rollers. Upper Lift Lifts the upper tray bottom plate. Lower Lift Lifts the lower tray bottom plate. Sensors Upper Lift Detects when the paper in the upper tray is at the correct feed height.
Page 383: Drive Layout
DRIVE LAYOUT 1.5 DRIVE LAYOUT A860V103.WMF 1. Tray motor 5. Lower paper feed clutch 2. Drive belt 6. Relay roller 3. Upper paper feed clutch 7. Lower paper feed roller 4. Relay clutch 8. Upper paper feed roller A265/A267...
Page 384: Detailed Description
PAPER FEED AND SEPARATION MECHANISM 2. DETAILED DESCRIPTIONS 2.1 PAPER FEED AND SEPARATION MECHANISM A860D104.WMF The paper tray holds 500 sheets. The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier. The friction pad [B] allows only one sheet to feed at a time.
Page 385: Paper Lift Mechanism
PAPER LIFT MECHANISM 2.2 PAPER LIFT MECHANISM A860D106.WMF A860D107.WMF The paper size switch detects when the tray is pushed in. When the paper tray is pushed into the machine, the pin [A] for the lift motor pressure shaft engages the lift motor coupling [B] and the pin [C] for the bottom plate lift shaft in the tray engages the bottom plate pressure lever coupling [D].
Page 386 PAPER LIFT MECHANISM The paper size thresholds for this feature depend on SP1-908-8, 9, 17, and 18. (Note that there are two paper size thresholds for each tray: small and middle. Some models only use the small threshold.) The amount of reverse depends on SP 1-908-1, 2, 3, 10, 11, and 12.
Page 387: Paper End Detection
PAPER END DETECTION 2.3 PAPER END DETECTION A860D105.WMF If there is some paper in the paper tray, the paper stack raises the paper end feeler [A] and the paper end sensor [B] is deactivated. When the paper tray runs out of paper, the paper end feeler drops into the cutout [C] in the tray bottom plate and the paper end sensor is activated.
Page 388: Paper Height Detection
PAPER HEIGHT DETECTION 2.4 PAPER HEIGHT DETECTION A860D107.WMF The amount of paper in the tray is detected by the combination of on/off signals from two paper height sensors [A] and [B]. When the amount of paper decreases, the bottom plate pressure lever [C] moves the actuator up.
Page 389 PAPER HEIGHT DETECTION The amount of remaining paper depends on SP modes 1-908-6, 7, 15, and 16. The amount of forward rotation depends on SP1-908-4, 5, 13, and 14. Note that there are two paper size thresholds for each tray: small and middle (this is the same as for the paper lift mechanism described earlier).
Page 390: Paper Size Detection
PAPER SIZE DETECTION 2.5 PAPER SIZE DETECTION Size " A3, F (8 " x 13") " " A4 Lengthwise " " " A4 Sideways A5 Sideways, " " 11" x 17" " " " B4, 8 " x 14" B5 Sideways, "...
Page 391: Side And End Fences
SIDE AND END FENCES 2.6 SIDE AND END FENCES A860D110.WMF A860D109.WMF Side Fences If the tray is full of paper and it is pushed in strongly, the fences may deform or bend. This may cause the paper to skew or the side-to-side registration to be incorrect.
Page 392: Replacement And Adjustment
FEED ROLLER REPLACEMENT 3. REPLACEMENT AND ADJUSTMENT 3.1 FEED ROLLER REPLACEMENT A860R723.WMF 1. Remove the paper tray [A]. 2. Move the release lever [B] to the front. 3. Pull the feed roller [C] to the operation side and remove it. 4.
Page 393: Tray Main Board Replacement
TRAY MAIN BOARD REPLACEMENT A860R101.WMF A860R103.WMF 3.2 TRAY MAIN BOARD REPLACEMENT 1. Remove the rear cover [A] (4 screws). 2. Replace the tray main board [B] (4 screws and 8 connectors). 3.3 TRAY MOTOR REPLACEMENT 1. Remove the rear cover (4 screws). 2.
Page 394: Relay Clutch Replacement
RELAY CLUTCH REPLACEMENT 3.4 RELAY CLUTCH REPLACEMENT A860R101.WMF A860R102.WMF 1. Remove the rear cover [A] (4 screws). 2. Remove the right cover [B] (2 screws). 3. Remove the snap ring [C]. 4. Remove the bushing [D]. 5. Remove the stopper bracket [E] (2 screws). 6.
Page 395: Upper Paper Feed Clutch Replacement
UPPER PAPER FEED CLUTCH REPLACEMENT 3.5 UPPER PAPER FEED CLUTCH REPLACEMENT A860R101.WMF A860R102.WMF 1. Remove the rear cover [A] (4 screws). 2. Remove the bracket [B] (2 screws). 3. Remove the snap ring [C]. 4. Remove the bushing [D]. 5. Remove the stopper bracket [E] (2 screws). 6.
Page 396: Lower Paper Feed Clutch Replacement
LOWER PAPER FEED CLUTCH REPLACEMENT 3.6 LOWER PAPER FEED CLUTCH REPLACEMENT A860R101.WMF A860R102.WMF 1. Remove the rear cover [A] (4 screws). 2. Remove the bracket [B] (2 screws) 3. Remove the snap ring [C]. 4. Replace the lower paper feed clutch [D]. A265/A267 9-18...
Page 397: Lift Motor Replacement
LIFT MOTOR REPLACEMENT 3.7 LIFT MOTOR REPLACEMENT A860R101.WMF A860R104.WMF 1. Pull out the paper tray. 2. Remove the rear cover [A] (4 screws). 3. Remove the bracket [B] (2 screws) 4. Disconnect the 2P connector [C]. 5. Remove the spring [D]. 6.
Page 398: Paper End Sensor Replacement
PAPER END SENSOR REPLACEMENT 3.8 PAPER END SENSOR REPLACEMENT A860R106.WMF 1. Remove the paper tray. 2. Remove the paper end sensor bracket [A] (1 screw and 1 connector). 3. Replace the paper end sensor [B]. NOTE: After replacing the sensor, pull the sensor cable towards the right side of the frame [C] so that it does not touch the paper in the tray.
Page 399: Paper Size Switch Replacement
PAPER SIZE SWITCH REPLACEMENT 3.10 PAPER SIZE SWITCH REPLACEMENT A860R108.WMF 1. Remove the upper and lower paper trays. 2. Remove the inner cover [A] (2 screws). 3. Replace the paper size switch [B] (1 connector). 9-21 A265/A267...
Page 401 LARGE CAPACITY TRAY A862...
Page 403: Overall Machine Information
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS A4 sideways/LT sideways Paper Size: Paper Weight: 60 g/m ~ 105 g/m , 16 lb ~ 28 lb Tray Capacity: 2,000 sheets (80 g/m , 20lb) Remaining Paper Detection: 5 steps (100%, 75%, 50%, 25%, Near end) Power Source: 24 Vdc, 5 Vdc (from copier) Power Consumption:...
Page 404: Mechanical Component Layout
MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A862D101.WMF 1. Pick-up Roller 7. Paper Height Sensors 1, 2, 3 2. Upper Limit Sensor 8. Lower Limit Sensor 3. Paper Feed Roller 9. Left Paper End Sensor 4. Relay Sensor 10. Paper Height Sensors 4,5 5.
Page 405: Electrical Component Layout
ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT A862D102.WMF A862D103.WMF 1. Main Board 11. Side Fence Open/Closed Sensors 2. Tray Sensor 12. Paper Height Sensors 1, 2, 3 3. Relay Clutch 13. Lower Limit Sensor 4. Paper Feed Clutch 14. Side Fence Solenoid 5.
Page 406: Electrical Component Descriptions
ELECTRICAL COMPONENT DESCRIPTIONS 1.4 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Index No. Motors Tray Motor Drives all rollers. Tray Lift Motor Drives the paper tray up or down. Rear Fence Moves the rear fence to transfer the paper Motor stack from the paper storage (left) side of the tray to the paper feed (right) side.
Page 407: Detailed Section Descriptions
PAPER FEED 2. DETAILED SECTION DESCRIPTIONS 2.1 PAPER FEED A862D104.WMF This products uses an FRR (Feed and Reverse Roller) type paper feed mechanism. The paper feed unit consists of the pickup roller [A], paper feed roller [B], reverse roller [C], and grip and transport rollers. There is a torque limiter in the back of the reverse roller (ferrite powder type).
Page 408: Reverse Roller And Pick-Up Roller Release
REVERSE ROLLER AND PICK-UP ROLLER RELEASE 2.2 REVERSE ROLLER AND PICK-UP ROLLER RELEASE A862D107.WMF A862D108.WMF To prevent the paper from being torn when pulling out the paper feed tray, the reverse and pickup rollers are set so that they release automatically. When the paper tray [A] is not inside the machine, the reverse roller [B] is away from the paper feed roller [C] and the pick-up roller [D] stays in the upper position.
Page 409: Tray Lift
TRAY LIFT 2.3 TRAY LIFT A862D110.WMF When the paper feed tray is put in the machine, the tray switch [A] on the back face turns on and the tray lift motor [B] starts up. The base plate lift shaft [C] is coupled to the lift motor at shaft [D], so the base plate of the tray is lifted.
Page 410: Near End/End Detection
NEAR END/END DETECTION 2.4 NEAR END/END DETECTION This tray can hold two stacks of paper, so the machine needs to monitor the status of both these stacks. There are seven sensors to do this. In the right tray (paper feed side), three height sensors measure the height of the stack, and an end sensor detects when all the paper is used up.
Page 411: Right Tray Side Fence
RIGHT TRAY SIDE FENCE 2.5 RIGHT TRAY SIDE FENCE A862D109.WMF When the paper in the right tray is used up, the side fence solenoid [F] activates and stays on until the side fence open/closed sensor [E] detects that the fence is open.
Page 412: Right Tray Paper End Detection
RIGHT TRAY PAPER END DETECTION 2.7 RIGHT TRAY PAPER END DETECTION A862D106.WMF A862D111.WMF The paper end sensor [A] detects when copy paper in the right tray runs out. When there is paper in the tray, the paper pushes up the paper end feeler [B] and causes the actuator to come between the LED and photo diode of the sensor.
Page 413: Replacement And Adjustment
DETACHING THE TRAY FROM THE MAINFRAME REPLACEMENT AND ADJUSTMENT 3.1 DETACHING THE TRAY FROM THE MAINFRAME While pressing the stopper attached to the guide rail, pull out the large capacity tray. NOTE: When reinstalling the tray, set the tray on the guide rail and carefully push the tray in, making sure to keep the tray level.
Page 414: Changing The Tray Paper Size
CHANGING THE TRAY PAPER SIZE 3.3 CHANGING THE TRAY PAPER SIZE A862R103.WMF 1. Remove the screws of all side fences [A], [B]. 2. The position of the rear fence HP sensor can then be changed (see Rear Fence HP Sensor Removal). 3.
Page 415: Tray Lift Motor
TRAY LIFT MOTOR 3.5 TRAY LIFT MOTOR A862R105.WMF A862R106.WMF 1. Remove the brackets (1 screw for each). 2. Remove the rear cover [A] (2 screws). 3. Remove the tray lift motor [B] (3 screws, 1 connector). 10-13 A265/A267...
Page 416: Tray Motor
TRAY MOTOR 3.6 TRAY MOTOR A862R107.WMF 1. Remove the rear cover. 2. Remove bracket #1 [A] (2 screws). 3. Remove bracket #2 [B] (2 screws). 4. Remove the tray motor [C] (6 screws, 1 connector). A265/A267 10-14...
Page 417: Paper Feed Clutch And Relay Clutch
PAPER FEED CLUTCH AND RELAY CLUTCH 3.7 PAPER FEED CLUTCH AND RELAY CLUTCH A862R108.WMF 1. Remove the rear cover. 2. Remove bracket #1 [A] (2 screws). 3. Remove bracket #2 [B] (2 screws). 4. Remove all bushings. 5. Remove the paper feed clutch [C] and relay clutch [D]. 6.
Page 418: Paper Feed Unit
PAPER FEED UNIT 3.8 PAPER FEED UNIT A862R109.WMF A862R110.WMF 1. Remove the paper feed clutch and relay clutch (see Paper Feed Clutch and Relay Clutch Replacement). 2. Remove pulleys A [A], B [B], and C [C]. 3. Remove the paper feed harness from the main board. 4.
Page 419: Upper Limit, Right Tray Paper End, And Relay Sensors
UPPER LIMIT, RIGHT TRAY PAPER END, AND RELAY SENSORS 3.9 UPPER LIMIT, RIGHT TRAY PAPER END, AND RELAY SENSORS A862R111.WMF 1. Remove the paper feed unit (see Paper Feed Unit Replacement). 2. Replace the required sensor. • Upper limit [A] •...
Page 420: Rear Fence Motor
REAR FENCE MOTOR 3.10 REAR FENCE MOTOR A862R112.WMF A862R113.WMF A862R114.WMF 1. Pull out the paper feed tray unit. 2. Remove the paper feed tray front cover [A] (2 screws). 3. Remove the left side fence [B]. 4. Remove the rear fence drive gear [C] (1 screw). This is in order to free the end fence [D].
Page 421: Pick-Up/Paper Feed/Reverse Rollers
PICK-UP/PAPER FEED/REVERSE ROLLERS 3.11 PICK-UP/PAPER FEED/REVERSE ROLLERS A862R115.WMF 1. Remove the paper tray unit (see Paper Tray Unit Replacement). 2. Remove the snap ring (1 each for the paper feed and reverse rollers). 3. Remove the pick up roller [A]. 4.
Page 423 BY-PASS A899...
Page 425: Overall Machine Information
SPECIFICATIONS 1 OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Standard sizes Paper Size: A6 lengthwise to A3 HLT lengthwise to DLT Non-standard sizes Width: 90 to 305 mm Length: 148 to 432 mm Paper Weight: 52 g/m ~ 157 g/m , 16 lb ~ 42 lb Tray Capacity: 50 sheets (80 g/m , 20 lb)
Page 426: Electrical Component Layout
ELECTRICAL COMPONENT LAYOUT 20 September 1999 1.3 ELECTRICAL COMPONENT LAYOUT A899V501.WMF 1. Paper End Sensor 2. Paper Feed Clutch 3. Paper Size Sensor Board 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Sensors Paper End Informs the copier when the by-pass tray runs out of paper.
Page 427: Detailed Descriptions
BASIC OPERATION 2 DETAILED DESCRIPTIONS 2.1 BASIC OPERATION A899D503.WMF The by-pass unit uses a friction pad paper feed mechanism. The transport roller gear in the main copier drives the gear on the paper feed clutch [B] through a series of gears. When paper is placed in the tray, the paper end sensor [C] switches off.
Page 428: Paper Size Detection
PAPER SIZE DETECTION 20 September 1999 2.2 PAPER SIZE DETECTION A899D504.WMF The paper size sensor board [B] monitors the paper width. The rear side fence [A] is connected to the terminal plate. The pattern for each paper width is unique. Therefore, the copier determines which paper has been placed in the by-pass tray by the signal output from the board.
Page 429: Replacement And Adjustment
PAPER FEED ROLLER/FRICTION PAD/PAPER END SENSOR 3 REPLACEMENT AND ADJUSTMENT 3.1 PAPER FEED ROLLER/FRICTION PAD/PAPER END SENSOR A899R501.WMF A899R505.WMF 1. Remove the upper cover [A] (2 screws). 2. Remove the paper end sensor bracket [B] (1 screw). 3. Remove the paper feed roller [C] (snap-fit). 4.
Page 430: Paper Size Sensor Board
PAPER SIZE SENSOR BOARD 20 September 1999 3.2 PAPER SIZE SENSOR BOARD A899R502.WMF A899R503.WMF 1. Remove the rear cover [A] (2 screws). 2. Remove the by-pass tray [B] (1 connector, 2 release levers [C]). 3. Remove the lever [D] (1 snap ring, 1 pin). 4.
Page 431: Paper Feed Clutch
PAPER FEED CLUTCH 3.3 PAPER FEED CLUTCH A899R504.WMF 1. Remove the rear cover [A] (2 screws). 2. Remove the spring. 3. Remove the drive gear and drive gear bracket [B] (1 E-ring, 1 spring). 4. Remove the paper feed clutch bracket [C] (2 screws). 5.
Page 433 INTERCHANGE UNIT B300...
Page 435: Overall Machine Information
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Standard sizes Paper Size: A6 lengthwise to A3 HLT to DLT Non-standard sizes Width: 100 to 305 mm Length: 148 to 432 mm Paper Weight: 52 g/m ~ 135 g/m , 16 lb ~ 36 lb Power Consumption: 15 W Dimensions (W x D x H):...
Page 436: Mechanical Component Layout
MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B300V501.WMF 1. 1-bin Tray (Option) 2. Exit Sensor 3. Duplex Junction Gate 4. Duplex Unit (Option) 5. Exit Junction Gate 6. Fusing Unit (Inside the Copier) 7. Exit Roller 8. Bridge Unit 12-2 A265/A267...
Page 437: Drive Layout
DRIVE LAYOUT DRIVE LAYOUT B300V503.WMF B300V504.WMF 1. Exit Junction Gate Solenoid 4. Exit Roller 2. Exit Sensor 5. Drive Gear 3. Duplex Junction Gate Solenoid 12-3 A265/A267...
Page 438: Detailed Description
JUNCTION GATE MECHANISM 2. DETAILED DESCRIPTION 2.1 JUNCTION GATE MECHANISM B300D504.WMF B300D505.WMF B300D506.WMF Depending on the selected mode, the copies are directed up, left, or right by the exit junction gate [A] and the duplex junction gate [B]. These are controlled by the exit junction gate solenoid [C] and the duplex junction gate solenoid [D].
Page 439: Replacement And Adjustment
EXIT SENSOR REPLACEMENT 3. REPLACEMENT AND ADJUSTMENT 3.1 EXIT SENSOR REPLACEMENT B300R501.WMF 1. Remove the interchange unit. 2. Remove the upper cover [A] of the interchange unit. 3. Remove the exit sensor [B] (1 connector). 12-5 A265/A267...
Page 441 DUPLEX UNIT A896...
Page 443: Overall Machine Information
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Standard sizes Paper Size: A5 lengthwise to A3 HLT to DLT Non-standard sizes Width: 140 to 297 mm Length: 182 to 432 mm Paper Weight: 64 g/m ~ 105 g/m , 20 lb ~ 28 lb Tray Capacity: 1 sheet Power Consumption:...
Page 444: Mechanical Component Layout
MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A896V500.WMF 1. Inverter Gate 4. Upper Transport Roller 2. Entrance Sensor 5. Middle Transport Roller 3. Inverter Roller 6. Lower Transport Roller 7. Exit Sensor A265/A267 13-2...
Page 445: Electrical Component Layout
ELECTRICAL COMPONENT LAYOUT ELECTRICAL COMPONENT LAYOUT A896V501.WMF 1. Entrance Sensor 5. Transport Motor 2. Inverter Gate Solenoid 6. Exit Sensor 3. Inverter Motor 7. Duplex Unit Open Switch 4. Main Board 13-3 A265/A267...
Page 446: Electrical Component Description
ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Inverter Drives the inverter roller. Transport Drives the upper and lower transport rollers. Sensors Entrance Detects the trailing edge of the copy paper to turn on the inverter gate solenoid and turn on the inverter motor in reverse.
Page 447: Drive Layout
DRIVE LAYOUT 1.5 DRIVE LAYOUT A896V502.WMF 1. Inverter Roller 4. Transport Motor 2. Inverter Motor 5. Lower Transport Roller 3. Upper Transport Roller 6. Middle Transport Roller 13-5 A265/A267...
Page 448: Detailed Descriptions
BASIC OPERATION 2. DETAILED DESCRIPTIONS 2.1 BASIC OPERATION To increase the productivity of the duplex unit, copies are printed as follows. Larger than A4 lengthwise/LT lengthwise The duplex unit can store only one sheet of copy paper. Example: 8 pages. The number [A] in the illustration shows the order of pages. The number [B] in the illustration shows the order of sheets of copy paper (if shaded, this indicates the second side).
Page 449: Up To A4 Lengthwise/Lt Lengthwise
BASIC OPERATION Up to A4 lengthwise/LT lengthwise The duplex unit can store two sheets of copy paper Example: 8 pages. The number [A] in the illustration shows the order of pages. The number [B] in the illustration shows the order of sheets of copy paper (if shaded, this indicates the second side).
Page 450: Feed In And Exit Mechanism
FEED IN AND EXIT MECHANISM 2.2 FEED IN AND EXIT MECHANISM A896D504.WMF A896D505.WMF When paper is fed into duplex unit: As soon as the paper arrives from the interchange unit, it is sent to the inverter section [C] (the inverter gate solenoid [A] remains off during this process). The inverter section can hold a sheet of paper up to A3 size.
Page 451: Replacement And Adjustment
COVER REMOVAL 3. REPLACEMENT AND ADJUSTMENT 3.1 COVER REMOVAL A896R501.WMF 1. Remove the duplex unit cover [A] (4 screws). 13-9 A265/A267...
Page 452: Entrance Sensor Replacement
ENTRANCE SENSOR REPLACEMENT 3.2 ENTRANCE SENSOR REPLACEMENT A896R502.WMF 1. Remove the duplex unit cover. (Refer to section 3.1.) 2. Remove the sensor holder [A] (1 screw). 3. Replace the entrance sensor [B] (1 connector, 1 screw). A265/A267 13-10...
Page 453: Exit Sensor Replacement
EXIT SENSOR REPLACEMENT 3.3 EXIT SENSOR REPLACEMENT A896R503.WMF 1. Open the duplex unit [A]. 2. Remove the sensor bracket [B] (1 screw). 3. Replace the exit sensor [C] (1 connector). 13-11 A265/A267...
Page 455 1-BIN TRAY UNIT A898...
Page 457: Overall Information
SPECIFICATIONS 1. OVERALL INFORMATION 1.1 SPECIFICATIONS Paper Size: Standard Size: A5 Lengthwise to A3 HLT Lengthwise to DLT Non-standard Size: Paper Width: 90 ~ 297 mm Paper Length: 148 ~ 432 mm Paper Weight: 60 ~ 105 g/m², 16 ~ 28 lbs. Tray Capacity: 125 sheets (80 g/m², 20 lbs.) Power Source:...
Page 458: Mechanical Component Layout
MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A898V500.WMF A898V501.WMF 1. Exit Rollers 2. Junction Gate Gear 3. Drive Gear 4. Paper Tray 5. Paper Sensor 6. Junction Gate (Interchange Unit) A265/A267 14-2...
Page 459: Electrical Component Layout
ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT A898V502.WMF 1. Paper Sensor 2. 1-bin Sorter Exit Tray LED (located in the copier) 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Sensors Paper Detects whether there is paper on the tray. LEDs 1 Bin Exit Tray Indicates when there is paper in the tray.
Page 460: Detailed Section Descriptions
BASIC OPERATION 2. DETAILED SECTION DESCRIPTIONS 2.1 BASIC OPERATION A898D101.WMF A898D103.WMF A898D102.WMF At the appropriate time after the leading edge of the first sheet of copy paper reaches the copier’s registration roller, the junction gate solenoid in the interchange unit turns on to switch the junction gate [B] to direct the paper to the tray [C]. The junction gate solenoid turns off at the appropriate time after the paper is directed to the tray.
Page 461: Replacement And Adjustment
PAPER SENSOR REMOVAL 3. REPLACEMENT AND ADJUSTMENT 3.1 PAPER SENSOR REMOVAL A898R101.WMF 1. Remove the 1-bin tray. 2. Remove the 1-bin sorter unit [A]. 3. Remove the paper sensor [B] (1 connector). 14-5 A265/A267...
Page 463 BRIDGE UNIT A897...
Page 465 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Standard sizes Paper Size: A6 lengthwise to A3 HLT to DLT Non-standard sizes Width: 100 to 305 mm Length: 148 to 432 mm Paper Weight: 52 g/m ~ 135 g/m , 16 lb ~ 42 lb Power Source: DC24 V, 5 V (from the copier) Dimensions (W x D x H):...
Page 466 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A897V500.WMF 1. Upper Exit Roller 6. 2nd Transport Roller 2. Tray Exit Sensor 7. 3rd Transport Roller 3. Junction Gate 8. Left Exit Roller 4. Cooling Fan 9. Relay Sensor 5. 1st Transport Roller 10.
Page 467 ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT A897V501.WMF 1. Left Guide Switch 5. Cooling Fan Motor 2. Right Guide Switch 6. Relay Sensor 3. Junction Gate Solenoid 7. Bridge Unit Drive Motor 4. Tray Exit Sensor 8. Bridge Unit Control Board 15-3 A265/A267...
Page 468 ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Cooling Fan Cools the transport unit. Drive Motor Drives the bridge unit. Sensors Tray Exit Checks for misfeeds. Relay Checks for misfeeds. Switches Right Guide Detects when the right guide is opened. Left Guide Detects when the left guide is opened.
Page 469 DRIVE LAYOUT 1.5 DRIVE LAYOUT A897V502.WMF 1. Left Exit Roller 2. 2nd Transport Roller 3. 1st Transport Roller 4. Upper Exit Roller 5. 3rd Transport Roller 6. Bridge Unit Drive Motor 15-5 A265/A267...
Page 470: Junction Gate Mechanism
JUNCTION GATE MECHANISM 2. DETAILED DESCRIPTION 2.1 JUNCTION GATE MECHANISM A897D104.WMF The junction gate [B] directs any paper reaching the bridge unit to either the upper tray (on top of the bridge unit) or to the finisher, depending on which has been selected.
Page 471: Bridge Unit Drive Motor Replacement
BRIDGE UNIT DRIVE MOTOR REPLACEMENT 3. REPLACEMENT AND ADJUSTMENT NOTE: When taking apart the bridge unit, first take the unit out of the copier. 3.1 BRIDGE UNIT DRIVE MOTOR REPLACEMENT A897R103.WMF 1. Remove the bridge unit from the copier. (See the Installation Procedure in the base copier manual.) 2.
Page 472: Tray Exit Sensor Replacement
TRAY EXIT SENSOR REPLACEMENT 3.2 TRAY EXIT SENSOR REPLACEMENT A897R104.WMF 1. Remove the bridge unit from the copier. (See the Installation Procedure in the base copier manual.) 2. Remove the rear cover (2 screws). See Bridge Unit Drive Motor Replacement. 3.
Page 473 SHIFT TRAY UNIT B313...
Page 475: Overall Machine Information
SPECIFICATIONS 1 OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Paper Size: Standard Size: A5 lengthwise to A3 HLT lengthwise to DLT Non-standard Size: Paper Width: 90 ~ 297 mm Paper Length: 148 ~ 432 mm Paper Weight: 60 ~ 105 g/m², 16 ~ 28 lbs. Tray Capacity: 125 sheets (80 g/m², 20 lbs.) Power Source:...
Page 476: Component Layout
COMPONENT LAYOUT 1.2 COMPONENT LAYOUT B313D101.WMF B313D102.WMF 1. Half Turn Sensor 2. Tray Cover 3. Slip Disc 4. Tray Motor 5. Driver PCB A265/A267 16-2...
Page 477: Detailed Section Descriptions
BASIC OPERATION 2. DETAILED SECTION DESCRIPTIONS 2.1 BASIC OPERATION B313D500.WMF The shift tray allows copies to be sorted into separate piles on one tray. From the left-right movement of the tray cover [A], the piles of copies are offset into two positions, slightly overlapping one another.
Page 478: Primary Mechanisms
PRIMARY MECHANISMS 2.2 PRIMARY MECHANISMS 2.2.1 TRAY SHIFT B313D103.WMF As stated above, the shift tray cover [A] moves from left to right to create two possible positions for the copies to stack up. This motion is driven by the tray motor [B], which connects to the slip disc [C] via a small shaft.
Page 479: Half Turn Detection
PRIMARY MECHANISMS 2.2.2 HALF TURN DETECTION B313D103.WMF Half turn detection is performed through a combination of two components: the slip disc [A] and half turn sensor [C]. The slip disc has a rim extending below the top surface. However, the rim only extends 180°...
Page 480: Replacement And Adjustment
TRAY COVER REPLACEMENT 3. REPLACEMENT AND ADJUSTMENT 3.1 TRAY COVER REPLACEMENT B313R101.WMF 3.1.1 TRAY COVER REMOVAL 1. Remove the tray cover [A] by pressing on the two pawls [B] on the left side of the cover. 3.1.2 TRAY COVER ATTACHMENT NOTE: The right side of the tray cover should be attached first.
Page 481: Tray Motor And Half Turn Sensor Replacement
TRAY MOTOR AND HALF TURN SENSOR REPLACEMENT 3.2 TRAY MOTOR AND HALF TURN SENSOR REPLACEMENT B313R102.WMF 3.2.1 REPLACING THE TRAY MOTOR 1. Remove the slip disc [A]. 2. Remove the tray motor [B] from the motor holder (1 connector). 3.2.2 REPLACING THE HALF TURN SENSOR: 1.
Page 483 1,000-SHEET FINISHER A681...
Page 485: Overall Machine Information
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Paper Size: No staple mode: A3 to A6 lengthwise DLT to HLT lengthwise Staple mode: A3, B4, A4, B5 sideways DLT to LT Paper Weight: No staple mode: 52 ~ 157 g/m , 16 ~ 42 lb Staple mode: 64 ~ 80 g/m , 17 ~ 21 lb...
Page 486: Mechanical Component Layout
MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A681V503.WMF 1. Shift Tray 7. Lower Transport Roller 2. Exit Roller 8. Entrance Roller 3. Exit Roller Release Cam 9. Stapler Unit 4. Upper Transport Roller 10. Positioning Roller 5. Middle Transport Roller 11.
Page 487: Electrical Component Layout
ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT 19 18 A681V500.WMF 1. Stack Height Sensor 15. Main Board 2. Exit Sensor 16. Right Cover Safety Switch 3. Shift Tray Upper Limit Switch 17. Shift Tray Lift Motor 4. Exit Motor 18. Staple Hammer HP Sensor 5.
Page 488: Electrical Component Descriptions
ELECTRICAL COMPONENT DESCRIPTIONS 1.4 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Index No. Motors Transport Drives the entrance roller, transport rollers, and positioning roller. Jogger Fence Drives the jogger fence. Rear Fence Drives the rear fence. Staple Drives the staple hammer. Hammer Stack Feed-out Drives the stack feed-out belt.
Page 489 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Index No. Switches Shift Tray Detects the upper limit position of the shift Upper Limit tray. Right Cover Cuts the dc power when the right cover is Safety opened. Cartridge Set Detects whether a staple cartridge is installed. Staple End Detects staples in the cartridge.
Page 490: Drive Layout
DRIVE LAYOUT 1.5 DRIVE LAYOUT A681V501.WMF A681V502.WMF 1. Exit Guide Plate Motor 10. Middle Transport Roller 2. Exit Motor 11. Upper Transport Roller 3. Exit Roller 12. Rear Fence 4. Shift Tray Lift Motor 13. Stack Feed-out Motor 5. Shift Motor 14.
Page 491: Detailed Descriptions
JUNCTION GATE MECHANISM 2. DETAILED DESCRIPTIONS 2.1 JUNCTION GATE MECHANISM - Staple mode - - No staple mode - A681D500.WMF A681D501.WMF Depending on the selected finishing mode, the copies are directed to the left or right by the junction gate [A], which is controlled by the junction gate solenoid [B]. This happens when the exit sensor of the copier turns on.
Page 492: Jogger Unit Paper Positioning Mechanism
JOGGER UNIT PAPER POSITIONING MECHANISM 2.2 JOGGER UNIT PAPER POSITIONING MECHANISM A681D502.WMF In staple mode, each sheet of copy paper is vertically and horizontally aligned when it arrives in the jogger unit. For the vertical paper alignment, the positioning roller solenoid [A] turns on shortly after the entrance sensor [B] turns off and the positioning roller [C] pushes the copy against the bottom of stack stopper [D].
Page 493: Exit Guide Plate Open/Close Mechanism
EXIT GUIDE PLATE OPEN/CLOSE MECHANISM 2.3 EXIT GUIDE PLATE OPEN/CLOSE MECHANISM A681D503.WMF When stacking a large size of paper (such as A3, DLT) in the jogger unit, the leading edge of the paper reaches the exit rollers. To prevent the paper from running into the exit rollers and not being aligned correctly, the exit guide plate [A] is moved up and this makes a gap between the exit rollers [B].
Page 494: Stapler
STAPLER 2.4 STAPLER A681D504.WMF The stapler is mounted on the rear fence. When the rear fence moves, the stapler moves. The staple hammer is driven by the stapler hammer motor [A]. When excessive load is applied to the staple hammer motor, the copier detects a staple jam.
Page 495: Feed Out Mechanism
FEED OUT MECHANISM 2.5 FEED OUT MECHANISM A681D505.WMF The stack feed-out belt [A] and the exit roller feed out the set of stapled copies. After the copies have been stapled, the stack feed-out motor [B] turns on to drive the stack feed-out belt. When the leading edge of the copies reaches the exit rollers, the exit guide plate motor turns on and the exit roller comes down to transport the set of stapled copies.
Page 496: Shift Tray Up/Down Mechanism
SHIFT TRAY UP/DOWN MECHANISM 2.6 SHIFT TRAY UP/DOWN MECHANISM A681D506.WMF The shift tray lift motor [A] controls the vertical position of the shift tray [B] through some gears. Just after the main switch is turned on, the tray is initialized at the upper position.
Page 497: Shift Tray Side-To-Side Mechanism
SHIFT TRAY SIDE-TO-SIDE MECHANISM 2.7 SHIFT TRAY SIDE-TO-SIDE MECHANISM A681D507.WMF In the sort/stack mode, the shift tray [A] moves from side to side to separate the sets of copies. The horizontal position of the shift tray is controlled by the shift motor [B] and the shift gear disk [C].
Page 498: Jam Conditions
JAM CONDITIONS 2.8 JAM CONDITIONS 1. When the entrance sensor does not turn off within 1,000 ms after it turns on. 2. When the exit sensor does not turn off within 1,000 ms after it turns on. 3. When the exit sensor does not turn on in no staple mode within 1,250 ms after the entrance sensor turns on.
Page 499: Timing Charts
TIMING CHARTS 2.9 TIMING CHARTS 2.9.1 NO STAPLE MODE (A4 SIDEWAYS, 3 SHEETS/2SETS) Exit Exit Exit Exit Exit Exit Exit Exit Exit Exit Exit Exit Sensor Sensor Sensor Sensor Sensor Sensor Sensor Sensor Sensor Sensor Sensor Sensor Motor Motor OFF O F F O F F O F F...
Page 500: Staple Mode (A4 Sideways, 2 Sheets/2 Sets)
TIMING CHARTS 2.9.2 STAPLE MODE (A4 SIDEWAYS, 2 SHEETS/2 SETS) Exit Exit Exit Exit Exit Exit Exit Exit Sensor Sensor Sensor Sensor Sensor Sensor Sensor Sensor Motor Motor OFF Stapler ON Copier Finisher Exit Completed Exit Completed Stapling Completed Exit Completed Exit Completed Stapling Completed Finisher...
Page 501: Service Table
DIP SWITCH TABLE 3. SERVICE TABLE 3.1 DIP SWITCH TABLE DPS101 Description Default Free run: staple mode Free run: no-staple mode 3.2 TEST POINTS Label Monitored Signal TP100 (5 V) +5 V TP101 (GND) Ground 3.3 FUSES Function FU100 Protects the 24 V line. 17-17 A265/A267...
Page 502: Replacement And Adjustment
COVER REMOVAL 4. REPLACEMENT AND ADJUSTMENT 4.1 COVER REMOVAL A681R500.WMF Front Door 1. Remove the front door [A] (2 screws). Front Cover 1. Remove the front door. 2. Remove the front cover [B] (2 screws). Rear Cover 1. Remove the rear cover [C] (2 screws). Upper Cover 1.
Page 503: Lower Left Cover
COVER REMOVAL A681R500.WMF Lower Left Cover 1. Remove the lower left cover [A] (2 screws). Front Shift Tray Cover 1. Remove the front shift tray cover [B] (1 screw). Rear Shift Tray Cover 1. Remove the rear shift tray cover [C] (1 screw). Shift Tray 1.
Page 504: Entrance Sensor Replacement
ENTRANCE SENSOR REPLACEMENT 4.2 ENTRANCE SENSOR REPLACEMENT A681R501.WMF 1. Remove the finisher from the copier. 2. Replace the entrance sensor [A] (1 connector). A265/A267 17-20...
Page 505: Exit Sensor Replacement
EXIT SENSOR REPLACEMENT 4.3 EXIT SENSOR REPLACEMENT A681R502.WMF 1. Remove the upper cover. 2. Remove the exit sensor bracket [A] (1 screw). 3. Replace the exit sensor [B] (1 screw, 1 connector). 17-21 A265/A267...
Page 506: Stack Height Sensor Replacement
STACK HEIGHT SENSOR REPLACEMENT 4.4 STACK HEIGHT SENSOR REPLACEMENT A681R504.WMF A681R503.WMF A681R505.WMF 1. Remove the front cover. 2. Remove the shift tray lift motor [A] (2 screws). NOTE: The shift tray must be pulled up to remove the two screws. 3.
Page 507: Positioning Roller Replacement
POSITIONING ROLLER REPLACEMENT 4.5 POSITIONING ROLLER REPLACEMENT A681R506.WMF 1. Pull out the jogger unit. 2. Remove the snap ring [A]. 3. Release the rubber belt [B]. 4. Remove the positioning roller [C]. 17-23 A265/A267...
Page 508: Stapler Replacement
STAPLER REPLACEMENT 4.6 STAPLER REPLACEMENT A681R507.WMF 1. Pull out the jogger unit. 2. Disconnect the stapler connector [A]. 3. Remove the lower cover screw [B]. 4. Remove the upper cover [C] (2 screws). 5. Remove the stapler with the lower cover [D] (2 screws). 6.
Page 509: Rom History
Rev. 03/2000 ROM HISTORY ⇒ 4.7 ROM HISTORY A681 Firmware Modification History (1000 Sheet Finisher) Description of Modification Level Prod. Date Ver. Corrects the following: A6815103K • Paper jams due to an error in the vertical movement of the tray. Corrects the following: A6815103J •...
Page 510 SCANNER KIT A844...
Page 512: Overall Machine Information
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS 1.1.1 SCANNER CONTROL BOARD Standard Scanner Main scan/Sub scan Resolution: 600 dpi Available Scanning Main scan/Sub scan Resolution Range: Book Mode Binary processing: 100 ~ 2400 dpi Grayscale Processing: 100 ~ 600 dpi ADF Mode Binary processing: 100 ~ 1200 dpi...
Page 513: Software
SOFTWARE 1.2 SOFTWARE 1.2.1 SCANNER DRIVERS The following scanner drivers are included on the CD-ROM. • Network TWAIN Driver for Windows 95/98/NT4.0/NT3.51 1.2.2 SCANNER UTILITIES • Scan Router for Windows 95/98/NT4.0 • Aficio Manager for Admin/Client (Windows 95/98/NT4.0) NOTE: The Aficio Manager utilities are included on the CD-ROM for the optional printer controller.
Page 514: Detailed Section Descriptions
HARDWARE OVERVIEW 2. DETAILED SECTION DESCRIPTIONS 2.1 HARDWARE OVERVIEW BICU - Network Interface Circuit - SCANNER CONTROL BOARD S R A M D R A M - Image Input Circuit - (2 MB) E E P R O M M A C FIFO A M 7 9 C 9 7 1 (256 kB)
Page 515 HARDWARE OVERVIEW 1. Image input circuit CPU: UPD705101GM • Sequence control for the image input circuit • Clock/time control • DMA control ASIC: UPD65842 • Stores the image data from the BICU board in the main machine into the buffer memory (DRAM) •...
Page 516: Scanner Functions
SCANNER FUNCTIONS 2.2 SCANNER FUNCTIONS 2.2.1 SELF DIAGNOSTICS Every time the main power switch has just been turned on, the scanner board performs the self diagnostics and the following items will be done automatically. • SRAM read/write test • Flash ROM read test •...
Page 517: Installation Procedure
SCANNER FUNCTIONS 3. INSTALLATION PROCEDURE A844I600.WMF A844I601.WMF A844I602.WMF CAUTION Unplug the main machine’s power cord before starting the following procedure. NOTE: Before doing the following steps, the printer controller (B306) must be installed. When installing the scanner controller and the printer controller (B306) at the same time, skip step 1.
Page 518 SCANNER FUNCTIONS A844I504.WMF A844I503.WMF 4. Remove the plate [A] from the expansion box (2 screws). 5. Install the scanner controller board [B] in the right-most slot of the expansion box [C] (2 screws). 6. Cut away the cover [D] from the application cover [E]. 7.
Page 519 SCANNER FUNCTIONS A844R502.WMF 9. Turn the machine on, SC4003 may occur. Do the following procedure to clear the SC condition. NOTE: The meaning of SC4003 is that the battery worn out. Even if the TB4 is shorted by the jumper chip, the battery level is low at the time of installation of the scanner controller board.
Page 520: Service Table
After changing this value, do the 3670 following: 1. Run the Registry Editor. 2. Access /HKEY_LOCAL_MACHINE/SO FTWARE/Ricoh/NetworkScann 3. Change the value of PortNo to this SP mode’s value. Selects the compression type for 0: MH Compression Type binary picture processing.
Page 521 SERVICE PROGRAM MODE Function Setting Resets all network interface data NIC Data Reset (UP-Network-1 ~ 8) Press “1” three times to reset. Density Adjustment 1 Adjusts the image density for each 0 ~ 255 image density level which can be 1 / step selected with UT mode (UT-Scan- Density)
Page 522: Downloading New Software
DOWNLOADING NEW SOFTWARE 4.2 DOWNLOADING NEW SOFTWARE 4.2.1 SOFTWARE DOWNLOAD PROCEDURE The software for the scanner controller contains the system software, application software, and network interface software. The new software can be downloaded from a flash memory card. 1. Prepare a flash memory card that has been programmed with the latest software.
Page 523: Error Messages During The Software Download
DOWNLOADING NEW SOFTWARE 4.2.2 ERROR MESSAGES DURING THE SOFTWARE DOWNLOAD If downloading failed, one of the following error messages appears. At this time, press the “CONFIRM” bottom in the display to re-try the download. Message Action SYS Erasing Failed ADDR:XXXXXXXX Re-try the download.
Page 524: Replacement And Adjustment
NOTE FOR REPLACING THE SCANNER CONTROLLER BOARD 5. REPLACEMENT AND ADJUSTMENT 5.1 NOTE FOR REPLACING THE SCANNER CONTROLLER BOARD The scanner controller does not have a configuration report and cannot upload/download settings to an IC card. So, before replacing the scanner controller board, check all UT mode and SP mode settings.
Page 525: Troubleshooting
SERVICE CALL CONDITION 20 September 1999 6. TROUBLESHOOTING 6.1 SERVICE CALL CONDITION The scanner controller board automatically performs the self diagnostics whenever the main power switch is turned on. If an error is detected, it displays an error message on the LCD. Turn the main switch off and on to reset the SC condition. 6.1.1 SC CODE DESCRIPTIONS SC code Error Items...
Page 526: Leds
LEDS 6.2 LEDS A844T500.WMF LED No. Color Status Condition The network interface circuit is working properly. LED1 Yellow The network interface circuit does not work. The scanner controller board is connected to the network properly. LED2 Green The scanner controller board is not connected to the network.
Page 528 FAX UNIT A895 This manual explains the fax unit, as well as the following. EXFUNC board - Fax Function Expander (Machine Code: A892) Handset (Machine Code: H160) PCFE board - PC Fax Expander (Machine Code: A894) ISDN kit (Machine Code: A895) G3 unit (Machine Code: A895) (EXMEM board –...
Page 530 TABLE OF CONTENTS FAX UNIT OVERALL INFORMATION 1. OVERALL MACHINE INFORMATION ........1-1 1.1 SPECIFICATIONS ..................1-1 1.2 FEATURES ....................1-2 1.2.1 FEATURES LIST................1-2 1.2.2 CAPABILITIES OF PROGRAMMABLE ITEMS........ 1-5 1.3 OVERALL MACHINE CONTROL.............. 1-6 1.3.1 SYSTEM CONTROL ................ 1-6 1.3.2 POWER DISTRIBUTION AND CONTROL........
Page 531 2.6 PCBS ...................... 2-25 2.6.1 FCU ....................2-25 2.6.2 NCU (US) ..................2-27 2.6.3 NCU (EUROPE/ASIA) ..............2-28 2.6.4 SG3 BOARD .................. 2-29 2.6.5 EXFUNC BOARD ................2-30 INSTALLATION 3. INSTALLATION................3-1 3.1 FAX UNIT ....................3-1 3.1.1 CAUTIONS..................3-1 3.1.2 FLOW CHART..................
Page 532 4.1.21 RINGER TEST (FUNCTION 11) ..........4-11 4.1.22 MEMORY TEST (FUNCTION 11) ..........4-11 4.1.23 DIU TEST (FUNCTION 11) ............4-12 4.1.24 FILE PRINTOUT (FUNCTION 13)..........4-12 4.1.25 JOURNAL PRINTOUT (FUNCTION 14)........4-13 4.1.26 USAGE LOG PRINTOUT (FUNCTION 15) ........4-13 4.1.27 DATA TRANSFER (FUNCTION 16)..........
Page 533 Rev. 02/2000 TROUBLESHOOTING 7. TROUBLESHOOTING..............7-1 7.1 ERROR CODES ..................7-1 7.2 FAX SC CODES ..................7-10 7.2.1 OVERVIEW ................... 7-10 7.2.2 SC1201 ..................7-10 7.2.3 SC1207 ..................7-10 7.2.4 FAX SC CODE TABLE ..............7-11 7.3 ROM HISTORY ..................7-12...
Page 534 Lithium Batteries CAUTION The danger of explosion exists if batteries on the FCU and EXMEM boards are incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer. Discard used batteries in accordance with the manufacturer’s instructions. CE 0682 X The interface complies with the requirements for Council Decision 98/482/EC.
Page 536: Overall Machine Information
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Type Memory Capacity Desktop type transceiver ECM: 128 Kbytes Circuit SAF: PSTN, PABX, ISDN Standard: 2 Mbytes (160 pages) Connection With optional memory board (EXFUNC + Direct couple EXMEM) : Original Size (Book) 30 Mbytes (3000 pages) Maximum Length: 432 mm [17 ins] Measured using an ITU-T #1 test document...
Page 537: Features List
FEATURES 1.2 FEATURES 1.2.1 FEATURES LIST Communication Features - User KEY: Selectable O = Used, X = Not Used, 90° Image Rotation before tx (A = Optional EXMEM board required) B = Optional EXFUNC board required Action as a transfer broadcaster C = Optional PCFE board required AI Redial (last ten numbers)
Page 538 FEATURES Communication Features - User Communication Features - Selectable Service Selectable Personal Codes Short Preamble Polling Reception Polling Transmission Other User Features Polling tx file lifetime in the SAF Area code prefix Quick Dial Center mark (Standard: 56 stations) Checkered mark Reception modes (Fax, Tel) Clearing a memory file Remote control features...
Page 539 FEATURES Other User Features Service Mode Features Wild Cards Echo countermeasure Effective term of service calls Error code display Reports - Automatic Excessive jam alarm Charge Control Report File Transfer (all files) Communication Failure Report LCD contrast adjustment Confidential File Report mode Error Report Line error mark...
Page 540: Capabilities Of Programmable Items
FEATURES 1.2.2 CAPABILITIES OF PROGRAMMABLE ITEMS The following table shows how the capabilities of each programmable item will change after the optional function upgrade card is installed. With optional boards Item Standard (EXFUNC + EXMEM) Maximum number of memory files 1000 Maximum number of destinations per file...
Page 541: Overall Machine Control
OVERALL MACHINE CONTROL OVERALL MACHINE CONTROL 1.3.1 SYSTEM CONTROL ISDN SRAM Flash ROM (128kB) (2MB) CPU BUS FACE V.34 MODEM CPU (RU30) BiCU Analog Circuit DMA BUS DRAM (8MB) Monitor EXFUNC EXMEM Speaker Board Board (512kB) (32MB) Bus Interface Parallel Interface A895V500.WMF A265/A267...
Page 542: Power Distribution And Control
OVERALL MACHINE CONTROL The basic fax unit consists of two PCBs: an FCU and an NCU. The FCU controls all the fax communications and fax features, in cooperation with the base copier's main board, the BiCU. The NCU switches the analog line between the fax unit and the external telephone.
Page 543: Video Data Path
VIDEO DATA PATH 1.4 VIDEO DATA PATH 1.4.1 TRANSMISSION Scanner Sub Scan Magnification Immediate Tx Memory Tx Auto Shading Auto Shading Gamma Correction Gamma Correction Graduation Processing BiCU Graduation Processing Main Scan Reduction Main Scan Reduction - 400 to 200 dpi - 400 to 200 dpi - Inch-mm Conversion Thresholding...
Page 544 VIDEO DATA PATH Memory Transmission and Parallel Memory Transmission The base copier's scanner scans the original at the selected resolution in inch format. The BiCU processes the data and transfers it to the FCU. NOTE: When scanning a fax original, the BiCU uses the MTF and thresholding parameter settings programmed in the fax unit’s scanner bit switches, not the copier's SP modes.
Page 545: Reception
VIDEO DATA PATH 1.4.2 RECEPTION Analog G3 ISDN G3 ISDN G4 NCU-2 CiG4 CiG4 Modem Modem SAF Memory EXFUNC Board FACE FACE CODER QM-CODER Decompression (DCR) (DCR) (Optional) Image Rotation Page Memory Error Check Decompression JBIG compression FACE (VIF) BiCU Printer A895V502.WMF First, the FCU stores the incoming data from either an analog line or an ISDN line...
Page 546: Pc Fax Communication
VIDEO DATA PATH 1.4.3 PC FAX COMMUNICATION Direct transmission F C U S A F D C R D I U M o d e m N C U IBM Compatible A895V503.WMF The host computer sends commands and image data to the machine through the DIU during transmission.
Page 547 VIDEO DATA PATH Direct reception F C U S A F D C R D I U M o d e m N C U IBM Compatible A895V505.WMF The machine transfers received image data directly to the host PC without storing it into SAF memory.
Page 548: Scanning And Printing
VIDEO DATA PATH 1.4.4 SCANNING AND PRINTING SCANNING Scanner Application F C U Page Memory Twain Driver D C R Serial Port IBM Compatible A895V507.WMF The machine scans an original into page memory, then transfers the data to the host PC. The data is sent to the application through the CFM Twain driver. NOTE: The maximum resolution is 200 x 200 dpi.
Page 550: Detailed Section Descriptions
AUTOMATIC SERVICE CALLS 2. DETAILED SECTION DESCRIPTIONS 2.1 AUTOMATIC SERVICE CALLS 2.1.1 SERVICE CALL CONDITIONS The fax unit makes an automatic service call when the base copier’s BiCU generates any SC code except for those stored in the following RAM. NOTE: The service station’s fax number has to be programmed in advance, or the machine cannot make a service call.
Page 551 AUTOMATIC SERVICE CALLS A sample auto service report Auto Service Report (Date and Time) * ProblemReason of the call - "SC Code" or "PM Call" Latest 10 copier's SC codes J A M BJ A M 2FEED 0000000000 Total print counter Paper Feed Station Jam Location Service Monitor Report Contents...
Page 552: Periodic Service Call
AUTOMATIC SERVICE CALLS 2.1.2 PERIODIC SERVICE CALL The periodic service call notifies the service station of the machine’s condition. The call is made at a time interval programmed in the following RAM addresses: Parameters Address (H) Call interval: 01 through 15 months (BCD) 6803A1 00: Periodic service call disabled Day: 01 through 31 (BCD)
Page 553: Scanning Features
SCANNING FEATURES SCANNING FEATURES 2.2.1 PAGE SPLIT TRANSMISSION (BOOK TRANSMISSION) U ser param eter sw itch 06, bit6=1 (D efa ult) U ser param eter sw itch 06, B it6 =0 A895D502.WMF This function allows a B4, A4/8.5 x 11", or A3/11 x 17" size book original to be sent as two separate pages.
Page 554: Image Rotation Before Transmission
SCANNING FEATURES 2.2.2 IMAGE ROTATION BEFORE TRANSMISSION 1st Pixel S u b S c a n (< 210mm/8.5") Original Scanned Image Transmitted Image A895D503.WMF A4 or 8.5 x 11" sideways This function avoids the unintentional reduction of an A4 or 8.5 x 11” sideways original.
Page 555 SCANNING FEATURES NOTE: 1) Even if Parallel Memory Transmission is enabled, the machine uses normal memory transmission to send an A4 or 8.5 x 11" sideways original. 2) If the machine carries out this function while printing, the machine stops printing until scanning is completed.
Page 556: Create Margin Transmission
SCANNING FEATURES 2.2.3 CREATE MARGIN TRANSMISSION Original Transmitted Image : Margin A895D536.WMF When this function is enabled, the scanner is able to reduce the image of the original. This allows the person at the other end to file the printout without losing any of the data to punch holes.
Page 557: Printing Features
PRINTING FEATURES 2.3 PRINTING FEATURES 2.3.1 PAPER SIZE SELECTION This section explains how the FCU selects the appropriate paper size for printing a received fax image. Width Priority and Length Priority When “Width Priority” is selected, a paper size of the same width as the received fax image has a higher priority.
Page 558 PRINTING FEATURES Sub-Scan Reduction and Page Separation Sub-scan Reduction Disabled When Sub-scan Reduction is disabled, the received fax image is printed unreduced. If the image is longer than the paper length + 6 mm, the image is separated onto two pages (see the top drawing below). If the image is shorter than the paper length + 6 mm but longer than the paper length - 4 mm, the part of the image after paper length - 4 mm will be lost (see the bottom drawing below).
Page 559 PRINTING FEATURES Sub-scan Reduction Enabled When Sub-scan Reduction is enabled, the received fax image is reduced in the page memory to fit on the selected paper, if the received image length is between [paper length - 4 mm] and [paper length + 20 mm]. See the drawing below. A895D525.WMF NOTE: The upper limit (page length +20 mm) is adjustable between 0 and 155 mm.
Page 560 PRINTING FEATURES - Reduction Rate Equalization On (Example Diagram: Two-page Printout) - A895D528.WMF 1. The machine determines how many pages will be needed to print the message, taking the following into account: The final page (n) is such that the received image length is within (paper length x n) + 20 mm The data must be reduced to fit on pages of length (paper length - 4 mm), with an equal reduction rate for each page.
Page 561 PRINTING FEATURES Page Reduction This function allows a received fax image to be printed on paper with less width than the fax image. Received Image Printed Image R e d u c e d I m a g e R e d u c e d I m a g e Page Reduction Sub-Scan Reduction A895D507.WMF...
Page 562 PRINTING FEATURES Examples 1. When printing a B4 size fax image on 8.5" x 11" lengthwise paper • Fax image size: 256 x 364 mm (10.7 x 14.3") • Paper size: 216 x 279 mm (8.5 x 11") • Reduction rate used: 82% •...
Page 563: Just Size Printing
PRINTING FEATURES 2.3.2 JUST SIZE PRINTING This function restricts the machine so that it can only print a received message on paper with the highest priority paper size. NOTE: 1) Example: A: The machine has A4 (lengthwise) and B4. B: The A4 paper tray is empty C: The machine receives an A4 (lengthwise) size message.
Page 564: Journal Line Type Sort Printing
PRINTING FEATURES 2.3.4 JOURNAL LINE TYPE SORT PRINTING When an optional G4 or (and) G3 interface is installed, the machine can print the journal arranged by type of fax line. Cross Reference • Journal arrangement by fax line on/off - User parameter switch 19 (13H) bit 1 Default setting is 0 (Disabled) 2.3.5 PRINTING LISTS &...
Page 565: Reduction Of The Sample Image On Reports
PRINTING FEATURES 2.3.6 REDUCTION OF THE SAMPLE IMAGE ON REPORTS This function reduces the sample image on reports to 50%. Cross Reference • Reduction of sample image on reports on/off - User parameter switch 19 (13H) bit 4 The default setting is 1 (Enabled) NOTE: When the value of user parameter switch 19 (13H) bit 4 is 0, the machine uses the setting of printer switch 0E bits 3 and 4 Printer switch 0E bits 3 and 4...
Page 566: Fax Communication Features
FAX COMMUNICATION FEATURES FAX COMMUNICATION FEATURES 2.4.1 SEP/SUB/PWD/SID In 1996, ITU-T introduced the following protocol signals into the T.30 recommendations. These signals enable confidential transmission and secured polling between machines produced by different manufacturers. SEP (Selective Polling): This signal informs the other terminal of a polling ID to enable secured (ID) polling or to select a document to poll.
Page 567 FAX COMMUNICATION FEATURES Selective Polling (SEP/PWD) C E D N S F NSC or DTC NSS or DCS T C F C F R A895D529.WMF Sub-address (SUB) C E D N S F S U B NSS or DCS T C F C F R A895D530.WMF A265/A267...
Page 568: Jbig Compression
FAX COMMUNICATION FEATURES 2.4.2 JBIG COMPRESSION JBIG (Joint Bi-Level Image Coding Expert Group) is a working group which consists of members of ITU-T T.82 and ISO11544. The JBIG compression method allows data compression of approximately 1.2 to 1.3 times the MMR method in text mode, and 2 to 10 times in halftone mode.
Page 569: V.8/V.34 Protocol
FAX COMMUNICATION FEATURES 2.4.3 V.8/V.34 PROTOCOL NOTE: 4) Refer to “V.8/V.34 Training Manual” for overall information about V.8/V.34 protocol. 5) This section explains machine specific functions only. V.8 in Manual Transmission This machine starts the V.8 procedure in order to allow V.34 communication in manual transmission, though some other fax machines do not.
Page 570 FAX COMMUNICATION FEATURES V.8 in Manual Reception This machine starts the V.8 procedure in order to allow V.34 communication in manual reception, though some other fax machines do not. Refer to “V.8/V.34 Training Manual – section 3.1” for detailed procedures. Shift-down Conditions One-step Shift-Down from the Receiving Terminal 33.6kbps...
Page 571 FAX COMMUNICATION FEATURES Two-step Shift-down from the Sending Terminal 33.6kbps Fax data 33.6kbps Fax data 33.6kbps Fax data 33.6kbps Fax data 33.6kbps Fax data Shiftdown MCF/ 28.8kbps Fax data A895D533.WMF The diagram shows the protocol used by this model acting as the sending terminal. If this machine has received four PPRs for one ECM block, it will request the receiving terminal to accept a two-step shift-down in the next control channel.
Page 572 FAX COMMUNICATION FEATURES One-step Shift-up from the Receiving Terminal 26.4kbps Fax data M C F 26.4kbps Fax data M C F 26.4kbps Fax data M P h Shiftup M P h M C F 28.8kbps Fax data A895D534.WMF The diagram shows the protocol used by this model acting as the receiving terminal.
Page 573: Line Type Change
LINE TYPE CHANGE 2.5 LINE TYPE CHANGE When the machine is initially used only with the PSTN, the line type programmed with phone numbers in Quick Dials and Speed Dials is stored as PSTN G3. Later, if the line connection is changed so that G3 is to be used only with the ISDN, the communication port for all stored Quick and Speed Dials must be changed to ISDN G3.
Page 574: Pcbs
PCBS Example: If you wish to change the port setting from PSTN-1 G3 to ISDN G4, 1. Change the data in address 68E8E4(H) to 00(H) (0000 0000) 2. Change the data in address 68E8E5(H) to 0D(H) (00001101) NOTE: 1) Do not use this procedure if there are any files stored in the memory awaiting transmission.
Page 575 PCBS FACE (Fax Application Control Engine) • CPU • Data compression and reconstruction (DCR) • DMA control • Clock generation • DRAM backup control • Ringing signal/tone detection • Video and command interface to the BiCU (VIF) Modem (Rockwell R288F) •...
Page 576: Ncu (Us)
PCBS 2.6.2 NCU (US) J P 7 O H D I S W . S u r g e D B 1 Protection TRXD N o i s e C M L Over- Filter Relay RING D C L o o p current Transformer Protection...
Page 577: Ncu (Europe/Asia)
PCBS 2.6.3 NCU (EUROPE/ASIA) Noise S H U N T CML Relay Filter D C L S W Filter (16Hz) DO Sw. R I N G T R X D Current Sensor D C - Loop OHDI Sw. D O S W O H D I S W GS Sw.
Page 578: Sg3 Board
PCBS 2.6.4 SG3 BOARD E X C O M Flash Flash ROM 2 ROM 1 V.34 DRAM M O D E M Analog JBIG Circuit QM-CODER Bus Interface NCU2 Parallel Interface A895D540.WMF The SG3 board allows up to two simultaneous communications when used in combination with the FCU.
Page 579: Exfunc Board
PCBS 2.6.5 EXFUNC BOARD EXFUNC BOARD S R A M Q M - C O D E R _ 1 Q M - C O D E R _ 2 D M A B U S P A L _ 1 P A L _ 2 A895D522.WMF The EXFUNC board allows JBIG compression and some additional features...
Page 580: Installation
FAX UNIT 3. INSTALLATION 3.1 FAX UNIT 3.1.1 CAUTIONS NOTE: 1) Never install telephone wiring during a lightning storm. 2) Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3) Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Page 581: Flow Chart
FAX UNIT 3.1.2 FLOW CHART Before installing the fax unit and/or fax options, refer to the following flow chart. START Will you be installing the optional printer unit? Install the printer unit. * Refer to the optional printer's service manual Will you be installing the PC-FAX EXPANDER?
Page 582: Fax Option Type 270 Installation
FAX UNIT 3.1.1 FAX OPTION TYPE 270 INSTALLATION A895I252.WMF A895I201.WMF A895I604.WMF A895I253.WMF CAUTION Before installing this option, do the following: 1. If there is a printer option in the machine, print out all data in the printer buffer. 2. Turn off the main switch and disconnect the power cord and the LAN cable.
Page 583 FAX UNIT A895I206.WMF A895I257.WMF A895I205.WMF A895I204.WMF 5. Remove parts [A] and [B], then install parts [C] and [D]. After that, affix on the decal [E]. NOTE: The decal affixed on the operation panel changes depending on the options installed at the same time. Therefore refer to the illustration above.
Page 584 FAX UNIT A895I606.WMF A895I609.WMF A895I607.WMF 8. Remove part [A], then attach part [B] as shown. NOTE: This procedure is for European, Asian, Chinese and Taiwanese models only. 9. Affix two extra decals [C] and [D] on the operation panel as shown. NOTE: This procedure is for European, Chinese and Taiwanese models only.
Page 585 FAX UNIT A895I552.WMF A895I258.WMF 11. Affix the super G3 decal [A] and attach the cover [B] on the front cover as shown. NOTE: The cover [B] is for European, Asian, Chinese and Taiwanese models only. 12. If the ADF has been installed, insert the stamp cartridge [C] into the ADF as shown.
Page 586: Optional Units
OPTIONAL UNITS 3.2 OPTIONAL UNITS 3.2.1 G3 INTERFACE UNIT TYPE 270 A895I998.WMF A895I352.WMF A895I353.WMF CAUTION Before installing this option, do the following: 1. If there is a printer option in the machine, print out all data in the printer buffer. 2.
Page 587 OPTIONAL UNITS A895I401.WMF A895I402.WMF If installing the G4 unit at the same time, do steps 4 and 5. 4. After unpacking the G4 unit, remove the G4 board [A] from the G4 unit [B]. 5. Attach the G4 board [A] to the G3 unit [C]. A265/A267...
Page 588 OPTIONAL UNITS A895I354.WMF A895I392.WMF 6. Attach the G3 unit [A] to the machine (6 screws, 1 connector). 7. Connect cable [B] to the interface board and attach bracket [C] (1 screw). Then attach the NCU [D] (removed from the NCU unit in step 3) to the G3 unit (4 screws).
Page 589 OPTIONAL UNITS 9. Replace the rear cover and the small cover. 10. Connect the cable to the LINE2 jack, then plug in the machine and turn the main switch on. 11. Enter service mode and set bit 1 of communication switch 16 to “1”. After that turn the main switch off and on.
Page 590: Isdn Option Type 270
OPTIONAL UNITS 3.2.2 ISDN OPTION TYPE 270 A895I310.WMF A895I352.WMF CAUTION Before installing this option, do the following: 1. If there is a printer option in the machine, print out all data in the printer buffer. 2. Turn off the main switch and disconnect the power cord and the LAN cable.
Page 591 OPTIONAL UNITS A895I353.WMF A895I311.WMF A895I392.WMF 3. Remove the NCU [A] from the NCU unit (4 screws). Connect the cable [B] to the FCU (CN604). 4. Attach the G4 unit [C] to the machine (6 screws, 1 connector). 5. Connect the cable [B] to the interface board and attach bracket [D] (1 screw). Then attach the NCU [A] (removed from the NCU unit in step 3) to the G4 unit (4 screws).
Page 592 OPTIONAL UNITS 7. Replace the rear cover and the small cover. 8. Connect the cable to the ISDN jack, then plug in the machine and turn the main switch on. 9. Enter service mode and set bit 2 of communication switch 16 to "1". After that turn the main switch off and on.
Page 593: Pc Fax Expander (Pcfe)
OPTIONAL UNITS 3.2.3 PC FAX EXPANDER (PCFE) A894I501.WMF A894I552.WMF A894I502.WMF A894I503.WMF CAUTION Before installing this option, do the following: 1. Print out all messages stored in the memory, the lists of user- programmed items, and the system parameter list. 2. If there is a printer option in the machine, print out all data in the printer buffer.
Page 594 OPTIONAL UNITS 1. Remove the rear cover [A] (4 screws), and cut away the small cover [B]. 2. Disconnect the cables [C] and [D], then remove the fax unit [E] (6 screws). 3. Connect the cable [F] to the DIU board [G]. 4.
Page 595: Fax Function Expander (Exfunc)
OPTIONAL UNITS 3.2.4 FAX FUNCTION EXPANDER (EXFUNC) A892I501.WMF A892I502.WMF A892I503.WMF CAUTION Before installing this option, do the following: 1. Print out all messages stored in the memory, the lists of user- programmed items, and the system parameter list. 2. Back up the fax unit’s SRAM data (refer to Removal and Replacement – SRAM Data Backup and Restore).
Page 596 OPTIONAL UNITS 1. Remove the rear cover [A] (4 screws). 2. Disconnect the cables [B] and [C], then remove the fax unit [D] (6 screws). 3. Install the locking support [E]. 4. Install the fax function upgrade board [F]. 5. Turn on the battery switch [G]. NOTE: If installing the fax unit at the same time, be sure to turn on the FCU board battery switch (SW3) [H].
Page 597: Expansion Memory (Exmem) Board
OPTIONAL UNITS 3.2.5 EXPANSION MEMORY (EXMEM) BOARD A895I502.WMF A895R253.WMF A895I503.WMF 1. Remove the small cover [A] (1 rivet) and the rear cover [B] (4 screws). 2. Remove the FCU unit [C]. 3. Install the EXMEM board [D] as shown. Tilt the EXMEM board so that it is at an angle to the FCU, and slide it into the slot as shown.
Page 598: Handset
OPTIONAL UNITS 3.2.6 HANDSET H160I551.WMF 1. At first, make 2 holes in the right side cover at the places marked with dimples as shown. 2. Attach the bracket [A] enclosed with the fax unit (2 screws). NOTE: The bracket and the cable clamp enclosed with the handset are not used for this machine.
Page 600: Service Tables
SERVICE LEVEL FUNCTIONS 4. SERVICE TABLES 4.1 SERVICE LEVEL FUNCTIONS 4.1.1 HOW TO ENTER AND EXIT THE FAX SERVICE MODE To Enter Fax Service Mode: 1. Ensure that the machine is in standby mode. 2. Press !"# $ %, then hold down & for more than 3 seconds.
Page 601: System Parameter Lists (Function 02)
SERVICE LEVEL FUNCTIONS Example: 1. Press ). 2. Scroll through the bit switches. To increment the bit switch number: press “↓ Switch”. A895M504.BMP To decrement the bit switch number: press “↑ Switch”. Example: To display bit switch 03: Press “↓ Switch” 3 times. 3.
Page 602 SERVICE LEVEL FUNCTIONS - An example of the system parameter list (pages 5 and 6) - SYSTEM PARAMETER LIST (Date and Time) * 1)TTI 1 2)TTI 2 And later is information for a design. REST ENTRY DATA TMP DIAL:1005 One key:30 Speed key:1000 PRG JOB:32 PRG DIAL:2000...
Page 603: Fcu Rom Version Display (Function 02)
SERVICE LEVEL FUNCTIONS 4.1.4 FCU ROM VERSION DISPLAY (FUNCTION 02) 1. Enter the fax service mode. 2. Press ( ' then '. A895M507.BMP 3. Exit the service mode. NOTE: The check-sum value displayed is calculated in 16-bit little endian format. 4.1.5 MODEM PROGRAM VERSION DISPLAY (FUNCTION 02) 1.
Page 604: G3 Protocol Dump List (Function 05)
SERVICE LEVEL FUNCTIONS 4.1.8 G3 PROTOCOL DUMP LIST (FUNCTION 05) 1. Enter the fax service mode. 2. Press ( ,. 3. Press ) then /. A895M511.BMP 4. Exit the service mode. 4.1.9 G4 PROTOCOL DUMP LIST (FUNCTION 05) NOTE: An optional G4 interface is required to print the G4 protocol dump list. 1.
Page 605: Pc Protocol Dumplist (Function 05)
SERVICE LEVEL FUNCTIONS 4.1.10 PC PROTOCOL DUMPLIST (FUNCTION 05) NOTE: An optional PC fax expander board (PCFE) is required to print the PC protocol dump list. 1. Enter the fax service mode. 2. Press / ,. A895M511.BMP 3. Press * then /. A895M514.BMP 4.
Page 606: Ncu Parameters (Function 06)
SERVICE LEVEL FUNCTIONS 4.1.12 NCU PARAMETERS (FUNCTION 06) 1. Enter the fax service mode. 2. Press ( -. 3. Press '. A895M515.BMP 4. Move the cursor to the target parameter using the arrow keys, then enter a new value at the ten-key pad. 5.
Page 607: Ram Clear (Function 07)
SERVICE LEVEL FUNCTIONS 4.1.14 RAM CLEAR (FUNCTION 07) 1. Enter the fax service mode. 2. Press ( .. A895M520.BMP 3. Press one of the following numbers, as required: ) Initializes the bit switches and user parameters, user data in the SRAM, files in the SAF memory, and the clock.
Page 608: Serial Number (Function 10)
SERVICE LEVEL FUNCTIONS 4.1.17 SERIAL NUMBER (FUNCTION 10) 1. Enter the fax service mode. 2. Press ) (. 3. Enter the fax unit’s serial number at the keypad, then press “OK”. 4. Exit the service mode. A895M522.BMP 4.1.18 MODEM TEST (FUNCTION 11) 1.
Page 609: Dtmf Test (Function 11)
SERVICE LEVEL FUNCTIONS 4.1.19 V.34 MODEM TEST (FUNCTION 11) 1. Enter the service mode. 2. Press ) ) then ). 3. Press +. A895M526.BMP 4. Select a symbol rate and a data rate, then press OK. ) – Select a symbol rate A895M527.BMP ' –...
Page 610: Ringer Test (Function 11)
SERVICE LEVEL FUNCTIONS 4.1.21 RINGER TEST (FUNCTION 11) 1. Enter the fax service mode. 2. Press ) ). A895M523.BMP 3. Press ). A895M524.BMP 4. Press * then /. To stop the test, press &. 5. Exit the service mode. A895M530.BMP 4.1.22 MEMORY TEST (FUNCTION 11) 1.
Page 611: Diu Test (Function 11)
SERVICE LEVEL FUNCTIONS 4.1.23 DIU TEST (FUNCTION 11) 1. Enter the fax service mode. 2. Press ) ). A895M523.BMP 3. Press +. A895M531.BMP 4. Press ' then /. To stop the test, press &. 5. Exit the service mode. A895M532.BMP 4.1.24 FILE PRINTOUT (FUNCTION 13) 1.
Page 612: Journal Printout (Function 14)
SERVICE LEVEL FUNCTIONS 4.1.25 JOURNAL PRINTOUT (FUNCTION 14) 1. Enter the fax service mode. 2. Press ) +. 3. Either: Choose All - The machine prints all the communication records on the report. The A895M536.BMP maximum is 100 records, or 900 records if the optional EXFUNC board is installed.
Page 613: Sg3-V34 (Function 17)
SERVICE LEVEL FUNCTIONS 4.1.28 SG3-V34 (FUNCTION 17) NOTE: An optional G3 interface is required to access function 17. 1. SG3 Bit Switches Please refer to section 4.1.2 for how to adjust bit switch settings. 1. Enter the fax service mode. 2.
Page 614 SERVICE LEVEL FUNCTIONS 3. SG3 NCU Parameters and Tests 1. Enter the fax service mode. 2. Press ) . then *. A895M551.BMP 3. Press one of the following numbers ) – Modem test A895M552.BMP ' – DTMF test A895M554.BMP * – NCU parameters A895M555.BMP + –...
Page 615 SERVICE LEVEL FUNCTIONS 4. SG3 ROM Version Display 1. Enter the fax service mode. 2. Press ) . then +. A895M560.BMP 3. Exit the service mode. 5. SG3 Data Transfer This function allows SG3 ROM and SG3 modem ROM data transfer between the SG3 board inside the machine and an external flash memory card.
Page 616: Bit Switches
BIT SWITCHES Rev. 02/2000 4.2 BIT SWITCHES WARNING Do not adjust a bit switch or use a setting that is described as “Not used”, as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.
Page 617 BIT SWITCHES Rev. 02/2000 System Switch 00 FUNCTION COMMENTS G3/G4 communication This is a fault-finding aid. The LCD shows the key parameter display parameters (see below). This is normally disabled 0: Disabled because it cancels the CSI display for the user. 1: Enabled Be sure to reset this bit to 0 after testing.
Page 618 Rev. 02/2000 BIT SWITCHES I/O rate 0: 0 ms/line 10: 10 ms/line 25: 2.5 ms/line 20: 20 ms/line 5: 5 ms/line 40: 40 ms/line Note: “40” is displayed while receiving a fax message using AI short protocol. G4 Communication Parameters Compression MMR: MMR compression MR: MR compression...
Page 619 BIT SWITCHES System Switch 02 FUNCTION COMMENTS 0-3 Not used Do not change the settings. File retention time 1: A file that had a communication error will not 0: Depends on User be erased unless the communication is Parameter 24 [18(H)] successful.
Page 620 BIT SWITCHES System Switch 04 FUNCTION COMMENTS Memory file transfer operation If the machine is unable to print fax messages 0: User level due to a mechanical problem, change this bit to 0 1: Service level to transfer all messages in the memory (including confidential rx messages) to an another terminal.
Page 621 BIT SWITCHES System Switch 07 - Not used (Do not change the factory settings.) System Switch 08 - Not used (Do not change the factory settings.) System Switch 09 FUNCTION COMMENTS Addition of image data from If this feature is enabled, the top half of the first confidential transmissions on page of confidential messages will be printed on the transmission result report...
Page 622 BIT SWITCHES System Switch 0A FUNCTION COMMENTS 0-2 Not used Do not change the settings. Continuous polling reception This feature allows a series of stations to be 0: Disabled 1: Enabled polled in a continuous cycle. This will continue until the polling reception file is erased. The dialing interval is the same as memory transmission.
Page 623 BIT SWITCHES System Switch 0F FUNCTION COMMENTS Country code for functional This country code determines the factory settings settings (Hex) of bit switches and RAM addresses. However, it has no effect on the NCU parameter settings and 00: France 11: USA communication parameter RAM addresses.
Page 624 BIT SWITCHES System Switch 11 FUNCTION COMMENTS Type of TTI used for 1: The machine uses TTI_2 when the user dials transmission using the ten- the destination using the ten-key pad. It is also key pad used for polling transmission and manual transmission using the handset.
Page 625 BIT SWITCHES System Switch 16 FUNCTION COMMENTS 1: When the G4 or/and G3 unit is installed, the Parallel Broadcasting machine sends messages simultaneously using 0: Disabled both available ports (PSTN/ISDN) during 1: Enabled broadcasting. Changing the G3 line default. This function allows the user to select the default G3 line type.
Page 626 BIT SWITCHES System Switch 1C FUNCTION COMMENTS PC-Fax Expander option Change this bit to 1 when installing the PC-Fax 0: Not installed Expander. 1: Installed To omit the PSTN access 1: The machine does not dial the PSTN access code during a PC-Fax code programmed in the PC-Fax application transmission during PC-Fax memory transmission.
Page 627 BIT SWITCHES System Switch 1E FUNCTION COMMENTS Communication after the This setting is effective only when Automatic Journal data storage area has Journal printout is enabled but the machine become full cannot print the report (e.g., no paper). 0: Impossible 0: If the buffer memory of the communication 1: Possible records for the Journal has become full, fax...
Page 628 BIT SWITCHES System Switch 1E FUNCTION COMMENTS Not used Do not change the settings RAM initialization after the When the machine detects that an EXFUNC optional EXFUNC board is board has been installed or removed, the installed or removed machine shows the following message on the 0: Enabled display for the customer.
Page 629 BIT SWITCHES System Switch 1F FUNCTION COMMENTS Not used Do not change the setting. Report printout after an 0: When an original jams, or the SAF memory original jam during SAF overflows during scanning, a report will be storage or if the SAF memory printed.
Page 630: Scanner Switches
BIT SWITCHES 4.2.2 SCANNER SWITCHES Scanner Switch 00 FUNCTION COMMENTS This setting determines the scanner parameters Type of special original mode used for special original mode. 0: Monotone background 1: Colored background 0: This setting is for originals with random background of constant density, such as seen on banknotes (faxing banknotes is not recommended!).
Page 631 BIT SWITCHES Scanner Switch 03 FUNCTION COMMENTS Binary picture processing: This setting determines the threshold value for Threshold for Photo and binary picture processing in Text/Photo mode Text/Photo mode - Normal (when the scan density setting is at the center). setting (center position) The value can be between 01 and FF.
Page 632 BIT SWITCHES Scanner Switch 0B FUNCTION COMMENTS Scan margin setting (top and bottom margin in book scan mode, and top margin in ADF mode) The setting can be between 0 and F (H) (in mm). Default setting: 3 mm Scan margin setting (bottom margin in ADF mode) The setting can be between 0 and 7 (H) (in mm).
Page 633 BIT SWITCHES FUNCTION COMMENTS Scan magnification ratio fine tuning (main scan direction)           =     =   −   =     =   this setting ...
Page 634 BIT SWITCHES Scanner Switch 0F FUNCTION COMMENTS Image rotation before This bit determines whether the machine rotates transmission (A4/LT the scanned image by 90 degrees before sideways) transmission. 0: Disabled If this bit is set at 1, A4 (LT) sideways images 1: Enabled (297 mm width in the protocol) will be transmitted as A4 (LT) lengthwise images (216 mm width in...
Page 635: Printer Switches
BIT SWITCHES 4.2.3 PRINTER SWITCHES Printer Switch 00 FUNCTION COMMENTS Page separation mark 0: No marks are printed. 0: Disabled 1: If a received page has to be printed out on two 1: Enabled sheets, an asterisk inside square brackets is printed at the bottom right hand corner of the first sheet, and a “2”...
Page 636 BIT SWITCHES Relationship between available paper sizes and printer width used in the setup protocol Available Paper Size Printer width used in the Protocol (NSF/DIS) A4 or 8.5" x 11" 297 mm width 256 mm width A5 or 8.5" x 5.5" 216 mm width No paper available (Paper end) 216 mm width...
Page 637 BIT SWITCHES Printer Switch 03 FUNCTION COMMENTS Page separation threshold (with reduction disabled with switch 03-0 above) If the incoming page is up to x mm longer than the length of copy paper, the excess portion will not be printed. If the incoming page is more than x mm longer than the length of copy paper, the excess portion will be printed on the next page.
Page 638 BIT SWITCHES Printer Switch 06 FUNCTION COMMENTS Printing while a paper Refer to Just Size Printing in section 2 for details. cassette is pulled out, when the Just Size Printing feature Cross reference is enabled. Just size printing on/off – User switch 05, bit 5 0: Printing will not start 1: Printing will start if another cassette has a suitable size of...
Page 639 BIT SWITCHES Printer Switch 0E FUNCTION COMMENTS Page separation 1: If all paper sizes in the machine require page 0: Enabled separation to print a received fax message, the 1: Disabled machine does not print the message (Substitute Reception is used). After a larger size of paper is set in a cassette, the machine automatically prints the fax message.
Page 640: Communication Switches
BIT SWITCHES Printer Switch 0F FUNCTION COMMENTS Wait timer for duplex printing =No Limit, =1 min., =3 m in., =10 min. If the duplex unit is already being used for a copy or print job when the fax unit is going to print a fax message in duplex mode, the fax unit waits until the duplex unit becomes available.
Page 641 BIT SWITCHES Communication Switch 01 FUNCTION COMMENTS If this bit is set to 0, ECM is switched off for all 0: Off 1: On communications. In addition, V.8 protocol and JBIG compression are switched off automatically. Not used Do not change the setting. (0,1) - The machine will disconnect the line Wrong connection prevention method...
Page 642 BIT SWITCHES Communication Switch 02 FUNCTION COMMENTS Treatment of pages received 0: Pages received with errors are not printed. with errors during G3 reception 0: Deleted from memory without printing 1: Printed Hang-up decision when a 0: The next page will be sent even if RTN or PIN negative code (RTN or PIN) is is received.
Page 643 BIT SWITCHES Communication Switch 06 FUNCTION COMMENTS Dialing requirements: These switches are automatically set to the Germany settings required by each country after the 0: Disabled 1: Enabled country code (System Switch 0F) is programmed. Dialing requirements: Austria 0: Disabled 1: Enabled Dialing requirements: Norway 0: Disabled 1: Enabled Dialing requirements:...
Page 644 BIT SWITCHES Communication Switch 08 FUNCTION COMMENTS Not used Do not change the settings. Communication Switch 09 - Not used (do not change the settings) Communication Switch 0A FUNCTION COMMENTS Point of resumption of 0: The transmission begins from the page where memory transmission upon transmission failed the previous time.
Page 645 BIT SWITCHES Communication Switch 0B FUNCTION COMMENTS Printout of the message when When the machine is acting as a Transfer Station, acting as a Transfer Station this bit determines whether the machine prints the 0: Disabled 1: Enabled fax message coming in from the Requesting Terminal.
Page 646 BIT SWITCHES Communication Switch 0C FUNCTION COMMENTS Number of digits compared to 00 - 1F (0 to 31 digits) find the requester’s fax After the machine receives a transfer request, the number from the programmed machine compares the own telephone number Quick/Speed Dials when sent from the Requesting Terminal with all acting as a Transfer Station...
Page 647 BIT SWITCHES Communication Switch 0F FUNCTION COMMENTS Not used Do not change the settings. Communication Switch 10 FUNCTION COMMENTS Memory transmission: 01 - FE (Hex) times Maximum number of dialing attempts to the same destination Communication Switch 11 - Not used (do not change the settings.) Communication Switch 12 FUNCTION COMMENTS...
Page 648 BIT SWITCHES Communication Switch 14 FUNCTION COMMENTS Available unit of resolution in For the best performance, do not change the which fax messages are factory settings. received Bit 7 Bit 6 Unit The setting determined by these bits is informed to the transmitting terminal in the pre-message inch protocol exchange (in the DIS/NSF frames).
Page 649 BIT SWITCHES Communication Switch 17 FUNCTION COMMENTS SEP reception 0: Polling transmission to another maker’s machine using the SEP (Selective Polling) signal 0: Disabled is disabled. 1: Enabled SUB reception 0: Confidential reception to another maker’s machine using the SUB (Sub-address) signal is 0: Disabled disabled.
Page 650 BIT SWITCHES Communication Switch 1F FUNCTION COMMENTS Extension access code (8 and Refer to communication switch 1E. 9) to turn V.8 protocol On/Off Example: If “8” is the PSTN access code, set bit 0: On 0 to 1. When the machine detects “8” as the first 1: Off dialed number, it automatically disables V.8 protocol.
Page 651: G3 Switches
BIT SWITCHES 4.2.5 G3 SWITCHES G3 Switch 00 FUNCTION COMMENTS Monitor speaker during (0, 0): The monitor speaker is disabled all through communication (tx and rx) the communication. Bit 1 Bit 0 Setting (0, 1): The monitor speaker is on up to phase B in Disabled the T.30 protocol.
Page 652 BIT SWITCHES G3 Switch 02 FUNCTION COMMENTS G3 protocol mode used Change this bit to 1 only when the other end can 0: Standard and non-standard only communicate with machines that send T.30- 1: Standard only standard frames only. 1: Disables NSF/NSS signals (these are used in non-standard mode communication) 1-4 Not used Do not change the settings.
Page 653 BIT SWITCHES G3 Switch 03 FUNCTION COMMENTS CTC transmission conditions 0: When using ECM in non-standard (NSF/NSS) 0: After one PPR signal mode, the machine sends a CTC to drop back the received modem rate after receiving a PPR, if the following 1: After four PPR signals condition is met in communications at 14.4, 12.0, received (ITU-T standard)
Page 654 BIT SWITCHES G3 Switch 05 FUNCTION COMMENTS Initial Tx modem rate These bits set the initial starting modem rate for Bit 3 2 1 0 Setting (bps) transmission. 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use the dedicated transmission parameters if you 0 0 1 1 7.2 k need to change this for specific receivers.
Page 655 BIT SWITCHES G3 Switch 06 FUNCTION COMMENTS Modem types available for The setting of these bits is used to inform the reception transmitting terminal of the available modem type Bit 7 6 5 4 Setting for the machine in receive mode. 0 0 0 1 V.27ter 0 0 1 0 V.27ter, V.29 If V.34 is not selected, V.8 protocol must be...
Page 656 BIT SWITCHES G3 Switch 07 FUNCTION COMMENTS PSTN cable equalizer Keep this bit at “1”. (V.34 rx mode; External) Not used Do not change the settings. G3 Switch 08 - Not used (do not change the settings) G3 Switch 09 FUNCTION COMMENTS ISDN cable equalizer...
Page 657 BIT SWITCHES G3 Switch 0A FUNCTION COMMENTS Maximum allowable carrier These bits set the acceptable modem carrier drop drop during image data time. reception Try using a longer setting if error code 0-22 is Bit 1 Bit 0 Value (ms) frequent.
Page 658 Rev. 02/2000 BIT SWITCHES G3 Switch 0C FUNCTION COMMENTS Pulse dialing method P = Number of pulses sent out, N = Number Bit 1 Bit 0 Setting dialed. Normal(P=N) Oslo (P=10 - N) Sweden (N+1) Not used 2-7 Not used Do not change the settings.
Page 659: Sg3 Switches
BIT SWITCHES 4.2.6 SG3 SWITCHES This switches require an optional G3 interface unit. SG3 Switch 00 FUNCTION COMMENTS 0-6 Not used Do not change the settings. Back to back test Set this bit to 1 when you wish to do a back to 0: Disabled 1: Enabled back test.
Page 660 BIT SWITCHES SG3 Switch 02 FUNCTION COMMENTS G3 protocol mode used Change this bit to 1 only when the other end can 0: Standard and non-standard only communicate with machines that send T.30- 1: Standard only standard frames only. 1: Disables NSF/NSS signals (these are used in non-standard mode communication) 1-4 Not used Do not change the settings.
Page 661 BIT SWITCHES SG3 Switch 03 FUNCTION COMMENTS CTC transmission conditions 0: When using ECM in non-standard (NSF/NSS) 0: After one PPR signal mode, the machine sends a CTC to drop back the received modem rate after receiving a PPR, if the following 1: After four PPR signals condition is met in communications at 14.4, 12.0, received (ITU-T standard)
Page 662 BIT SWITCHES SG3 Switch 05 FUNCTION COMMENTS Initial Tx modem rate These bits set the initial starting modem rate for Bit 3 2 1 0 Setting (bps) transmission. 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use the dedicated transmission parameters if you 0 0 1 1 7.2 k need to change this for specific receivers.
Page 663 BIT SWITCHES SG3 Switch 06 FUNCTION COMMENTS Modem types available for The setting of these bits is used to inform the reception transmitting terminal of the available modem type Bit 7 6 5 4 Setting for the machine in receive mode. 0 0 0 1 V.27ter 0 0 1 0 V.27ter, V.29 If V.34 is not selected, V.8 protocol must be...
Page 664 BIT SWITCHES SG3 Switch 07 FUNCTION COMMENTS PSTN cable equalizer Keep this bit at “1”. (V.34 rx mode; External) 6-7 Not used Do not change the settings. SG3 Switch 08 - Not used (do not change the settings) SG3 Switch 09 - Not used (do not change the settings) SG3 Switch 0A FUNCTION COMMENTS...
Page 665 BIT SWITCHES SG3 Switch 0B FUNCTION COMMENTS Protocol requirements: The machine does not automatically reset these Europe bits for each country after a country code (System 0: Disabled 1: Enabled Switch 0F) is programmed. Change the required bits manually at installation. Protocol requirements: Spain 0: Disabled 1: Enabled Protocol requirements:...
Page 666: Ncu Parameters
NCU PARAMETERS 4.3 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (Function 06-1), but some can be changed using NCU Parameter programming (Function 06-2);...
Page 667 NCU PARAMETERS Address Function Unit Remarks Use the Hex value to program the 680400 Country code for NCU parameters country code directly into this address, or use the decimal value to program it using Function 06-2 (parameter 00). Country Decimal Hex France Germany Italy...
Page 668 NCU PARAMETERS Address Function Unit Remarks 680404 PSTN dial tone frequency upper Hz (BCD) If both addresses limit (high byte) contain FF(H), tone detection is disabled. 680405 PSTN dial tone frequency upper limit (low byte) 680406 PSTN dial tone frequency lower Hz (BCD) If both addresses limit (high byte)
Page 669 NCU PARAMETERS Address Function Unit Remarks 68041B PABX dial tone detection time 20 ms If 68041B contains FF, the machine pauses for 68041C PABX dial tone reset time (LOW) the pause time (680420 68041D PABX dial tone reset time (HIGH) / 680421).
Page 670 NCU PARAMETERS Address Function Unit Remarks Busy tone signal state time tolerance for all ranges, and number of cycles 680433 required for detection (a setting of 4 cycles means that ON-OFF-ON or OFF- ON-OFF must be detected twice). Tolerance (±) 75% Bits 2 and 3 must always 50% be kept at 0.
Page 671 NCU PARAMETERS Address Function Unit Remarks 680443 Country dial tone detection time 20 ms If 680443 contains FF, the machine pauses for 680444 Country dial tone reset time (LOW) the pause time (680448 680445 Country dial tone reset time (HIGH) / 680449).
Page 672 NCU PARAMETERS Address Function Unit Remarks ISDN: DTMF tone attenuation level 680455 -dBm x 0.5 See Note 5 * after dialing 680456 Not used Do not change the settings. 680457 Time between 68044Dh (NCU 1 ms This parameter takes parameter 14) and 68044Eh (NCU effect when the country parameter 15) code is set to France.
Page 673 NCU PARAMETERS Address Function Unit Remarks 680472 Acceptable ringing signal 1000/ N Function 06-2 frequency: range 1, upper limit (Hz). (parameter 02). 680473 Acceptable ringing signal Function 06-2 frequency: range 1, lower limit (parameter 03). 680474 Acceptable ringing signal Function 06-2 frequency: range 2, upper limit (parameter 04).
Page 674 NCU PARAMETERS *: notes are located on page 4-77 Address Function Unit Remarks 6804A1 Acceptable CED detection BCD (Hz) If both addresses frequency upper limit (high byte) contain FF(H), tone detection is disabled. 6804A2 Acceptable CED detection frequency upper limit (low byte) 6804A3 Acceptable CED detection BCD (Hz)
Page 675 NCU PARAMETERS Address Function Unit Remarks 6804B8 PABX: 1100 Hz tone transmission - 0.5N (dB) 6804B7 6804B8 level 6804B9 PABX: 2100 Hz tone transmission - 0.5N (dB) 6804B7 6804B9 level 6804BA ISDN: Tx level from the modem - dBm The setting must be between -12dBm and - 15dBm.
Page 676 NCU PARAMETERS NOTES 1. If a setting is not required, store FF in the address. 2. Italy and Belgium only RAM address 68045E: the lower four bits have the following meaning. Bit 2 - 1: International dial tone cadence detection enabled (Belgium) Bit 1 - Not used Bit 0 - 1: PSTN dial tone cadence detection enabled (Italy) If bit 0 or bit 2 is set to 1, the functions of the following RAM addresses are...
Page 677: Dedicated Transmission Parameters
DEDICATED TRANSMISSION PARAMETERS 4.4 DEDICATED TRANSMISSION PARAMETERS Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
Page 678: Parameters
DEDICATED TRANSMISSION PARAMETERS 4.4.2 PARAMETERS The initial settings of the following parameters are all FF(H) - all the parameters are disabled. Switch 01 FUNCTION AND COMMENTS ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte.
Page 679 DEDICATED TRANSMISSION PARAMETERS Switch 03 FUNCTION COMMENTS Initial Tx modem rate If training with a particular remote terminal always Bit 3 2 1 0 Setting (bps) takes too long, the initial modem rate may be too 0 0 0 0 Not used high.
Page 680 DEDICATED TRANSMISSION PARAMETERS Switch 04 FUNCTION COMMENTS V.8 protocol If transmissions to a specific destination always 0: Off end at a lower modem rate (14,400 bps or lower), 1: Disabled disable V.8 protocol so as not to use V.34 protocol. 0: V.34 communication will not be possible.
Page 681 DEDICATED TRANSMISSION PARAMETERS Switch 09 - Optional ISDN G4 kit required FUNCTION COMMENTS Layer 3 protocol If the setting is “Disabled”, the current setting of Bits 3 2 1 0 Setting G4 parameter switch 6 (bit 0) is used. 0 0 0 0 ISO 8208 0 0 0 1 T.70 NULL 1 1 1 1 Disabled Packet modulus...
Page 682: Service Ram Addresses
SERVICE RAM ADDRESSES 4.5 SERVICE RAM ADDRESSES " CAUTION Do not change the settings which are marked as “Not used” or “Read only.” 680001 to 680004(H) - ROM version (Read only) 680001(H) - Revision number (BCD) 680002(H) - Year (BCD) 680003(H) - Month (BCD) 680004(H) - Day (BCD) 680006 to 680015(H) - Machine’s serial number (16 digits - ASCII)
Page 683 SERVICE RAM ADDRESSES 6800C1(H) - User parameter switch 01 (SWUSR_01) Bit 0: Label insertion home position 0: Disabled, 1: Enabled Bit 1: ID transmission home position 0: Disabled, 1: Enabled Bit 2: Automatic reduction (tx) home position 0: Disabled, 1: Enabled Bits 3 and 4: Scanning mode LED home position (This switch is not printed on the user parameter list.) Bit 4 3...
Page 684 SERVICE RAM ADDRESSES 6800C4(H) - User parameter switch 04 (SWUSR_04: Automatic report printout) Bit 0: Automatic confidential reception report output 0: Off, 1: On Bits 1 to 6: Not used Bit 7: Inclusion of a sample image on reports 0: Off, 1: On 6800C5(H) - User parameter switch 05 (SWUSR_05) Bit 0: Substitute reception when the base copier is in an SC condition 0: Enabled, 1: Disabled...
Page 685 SERVICE RAM ADDRESSES 6800C9(H) - User parameter switch 09 (SWUSR_09) Bits 0 to 7: Not used 6800CA(H) - User parameter switch 10 (SWUSR_0A) Bit 0: Not used Bit 1: 2 into 1 0: Off, 1: On Bit 2: Not used Bit 3: Page reduction 0: Off, 1: On Bits 4 to 7: Not used 6800CB(H) - User parameter switch 11 (SWUSR_0B)
Page 686 SERVICE RAM ADDRESSES 6800CE(H) - User parameter switch 14 (SWUSR_0E) Bit 0: Message printout while the machine is in Night Timer mode 0: On, 1: Off Bit 1: Maximum document length detection 0: Double letter, 1: Longer than double-letter (well log) – up to 1,200 mm Bit 2: Batch transmission 0: Off, 1: On Bit 3: Fax mode settings, such as resolution, before a mode key (Copy/Fax/Printer /Scanner) is pressed...
Page 687 SERVICE RAM ADDRESSES 6800D3(H) - User parameter switch 19 (SWUSR_13) Bit 0: Offset sort function for the fax (only using the shift tray on the 1,000 sheet finisher) 0: Disabled, 1: Enabled Bit 1: Journal format 0: The Journal is separated into transmissions and receptions 1: The Journal is separated into PSTN-1, PSTN-2, and G4 communications Bit 2: Action when the paper cassette that was selected by the specified cassette selection feature becomes empty.
Page 688 SERVICE RAM ADDRESSES 6800D4(H) - User parameter switch 20 (SWUSR_14) Bit 0: PC transmission mode 0: Direct Tx, 1: Memory Tx Bit 1: Addition of fax TTI during PC memory transmission 0: Disabled, 1: Enabled Bit 2: Checkered mark on printouts during PC printing 0: Disabled, 1: Enabled Bit 3: Not used Bit 4: Line type selection for PC transmission (memory or direct)
Page 689 SERVICE RAM ADDRESSES 6800D5(H) - User parameter switch 21 (SWUSR_15) Bit 0: PC fax reception 0: Disabled, 1: Enabled Bits 1 and 2: PC fax reception mode Bit 2 Bit 1 Setting Direct rx Memory rx Not used Memory rx and print on the fax machine Bit 3: Automatic reduction when the machine transfers data to the PC from the machine.
Page 690 SERVICE RAM ADDRESSES 6800D8(H) - User parameter switch 24 (SWUSR_18) Bits 0 and 1: File retention time (Cross reference: System switch 02 bit 4) Bit 1 Setting File retention impossible 24 hours File retention impossible 72 hours Bits 2 to 7: Not used 6800D9(H) - User parameter switch 25 (SWUSR_19) Bits 0 to 3: Not used Bit 4: RDS operation...
Page 691 SERVICE RAM ADDRESSES 68011F to 68012D(H) - Own fax PABX extension number 68012E to 68013C(H) - Own fax number (PSTN) 68013D to 68014B(H) - Own fax number (ISDN G4) 68014C to 68015A(H) - The first subscriber number (ISDN G3) 68015B to 680169(H) - The second subscriber number (ISDN G3) 68016A to 680178(H) - The first subscriber number (ISDN G4) 680179 to 680187(H) - The second subscriber number (ISDN G4) 680188 to 68019B(H) - PSTN-1 RTI (Max.
Page 692 SERVICE RAM ADDRESSES 680295(H) - Optional equipment (Read only – Do not change the settings) Bit 0: EXFUNC board 0: Not installed, 1: Installed Bit 1 to 3: Not used 0: Not installed, 1: Installed Bit 4: SG3-V34 0: Not installed, 1: Installed Bit 5: Not used 0: Not installed, 1: Installed Bit 6: ISDN unit 0: Not installed, 1: Installed Bit 7: PC Fax Expander unit 0: Not installed, 1: Installed...
Page 693 SERVICE RAM ADDRESSES 680314 to 680319(H) - Modem ROM version (Read only) 680314(H) - Part number (low) 680315(H) - Part number (high) 680316(H) - Control (low) 680317(H) - Control (high) 680318(H) - DSP (low) 680319(H) - DSP (high) 68037E(H) - Time for economy transmission (hour in 24h clock format - BCD) 68037F(H) - Time for economy transmission (minute - BCD) 68039A(H) - Transmission monitor volume 00 - 07(H) 68039B(H) - Reception monitor volume 00 - 07(H)
Page 694 SERVICE RAM ADDRESSES Example 3: SC code “330 to 339” Address (High) – 03 (BCD) Address (Low) – 3a or 3A (Hex) - Default settings - High Address (H) Data (BCD) Low Address (L) Data (BCD) SC code 680DC8 680DC9 680DCA 680DCB 680DCC...
Page 695 SERVICE RAM ADDRESSES 69CA00 to 69CBFF(H) - Latest 64 error codes (Read only) One error record consists of 8 bytes of data. First error record start address – 69CA00(H) Second error record start address – 69CA08(H) Third error record start address – 69CA10(H) 64th error record start address –...
Page 696 SERVICE RAM ADDRESSES If bit 4 of the 1st byte is 0: 11th byte - Personal code (low - BCD) 12th byte - Personal code (high - BCD) If bit 4 of the 1st byte is 1: 11th byte - Number of total error lines (Hex) 12th byte - Number of burst error lines (Hex) 13th byte - File number (low - Hex) 14th byte - File number (high - Hex)
Page 697 SERVICE RAM ADDRESSES 45th byte - Communication mode #1 Bits 0 - 1: Network Bit0 :PSTN :ISDN Bit1 Bit 2: Communication protocol 0: G3, 1: G4 Bit 3: ECM 0: Off, 1: On Bits 4 to 7: Communication mode used Bit4 Bit5 :Normal...
Page 698 SERVICE RAM ADDRESSES 7644F0 to 76B56F(H) - Dedicated tx parameters for Speed Dial #100 - #999, when the optional EXFUNC board is installed. There are 32 bytes for each Speed Dial. Only the 23rd to 32nd bytes are used. 764506 to 76450F(H) - Dedicated tx parameters for Speed #100 764526 to 76452F(H) - Dedicated tx parameters for Speed #101 764546 to 76454F(H) - Dedicated tx parameters for Speed #102 76B566 to 76B56F(H) - Dedicated tx parameters for Speed #999...
Page 700: Preventive Maintenance
SPECIAL TOOLS AND LUBRICANTS 5. PREVENTIVE MAINTENANCE 5.1 SPECIAL TOOLS AND LUBRICANTS • Flash/SRAM data copy tool (P/N: A1939353) • Flash Memory Card – 4MB (P/N: A2309352) • Card Case (P/N: A2309351) 5.2 PM TABLE No PM necessary for the fax option. A265/A267...
Page 702: Removal And Replacement
PRECAUTION 6. REMOVAL AND REPLACEMENT 6.1 PRECAUTION CAUTION Before starting disassembly, be sure to print all message files in the SAF memory. Then, turn off the main power switch and disconnect the power cord and telephone cable for safety. Lithium Battery The danger of explosion exists if a battery of this type is incorrectly replaced.
Page 703 - When the optional G4 or G3 interface unit is also installed - A895R392.WMF 1. Remove the rear cover. 2. Remove the NCU [A] (4 screws) and the small bracket [B] (1 screw). 3. Disconnect cables [C] and [D]. 4. Remove the FCU unit from the machine (see the previous page). A265/A267...
Page 704: Sram Data Restore From Fcu
6.2.2 SRAM DATA RESTORE FROM FCU Before restoring the SRAM data, install a new FCU and initialize the SRAM on the new FCU using the following procedure. 1. Install a new FCU in the machine (see section 6.2.1) Do not put back the EXFUNC and EXMEM boards yet, if they were present. 2.
Page 705: Sram Data Restore From Flash Card Backup
9. Press ". If the switch settings are correct, the message on the right appears. Then go to the next step. A895R513.BMP If the switch setting is wrong, or if the tool is not connected correctly, the message on the right appears. Then turn off the machine and retry the procedure.
Page 706 Then, restore the SRAM using the following procedure. 4. Turn off the machine. NOTE: If the EXFUNC board was present; make sure that a backup of both the EXFUNC and FCU SRAM data is available, then install the EXFUNC board. If the EXFUNC backup is not available, restore the data from the old FCU before...
Page 707 9. Press either of the following: " – Standard SRAM only A895R520.BMP $ – Standard SRAM and SRAM on the EXFUNC. A895R521.BMP 10. Press “S” then '; a confirmation message appears. A895R522.BMP 11. Press % to restore the SRAM. If data has been restored successfully, the message on the right appears.
Page 708: Ncu
6.3 NCU - If optional G4 or G3 interface kits are not installed - A895R502.WMF A895R501.WMF 1. Remove the rear cover. 2. Remove the FCU unit. 3. Remove the NCU assembly [A] (4 screws). 4. Remove the NCU [B] (4 screws) from the NCU assembly [A]. - When the optional G4 or G3 interface unit is also installed - Refer to the FCU removal section.
Page 709: Rom Update
ROM UPDATE 6.4 ROM UPDATE 6.4.1 FCU ROM DOWNLOAD This function updates the FCU firmware using a flash memory card. 1. Turn off the machine and remove the cover [A]. A895R506.WMF 2. Connect the flash memory card [B] to the card slot as shown. NOTE: SW1 below the card slot must be ON.
Page 710 ROM UPDATE 6. Press OK, then check the ROM version. If the card does not contain FCU ROM data, “Please check flash card” appears. Turn off the machine and retry the procedure with the correct card. A895R527.BMP 7. Press %. A895R528.BMP After the machine updates the ROM data, the message on the right appears.
Page 711: Fcu Rom Upload
ROM UPDATE 6.4.2 FCU ROM UPLOAD This function makes a copy of the FCU ROM inside the machine onto a flash memory card. NOTE: This procedure erases the flash memory card completely before uploading ROM data. 1. Turn off the machine and remove the cover [A]. A895R505.WMF 2.
Page 712 ROM UPDATE 5. Press $. If the switch setting is correct, the message on the right appears. Then press OK and go to the next step. A895R531.BMP If the switch setting is wrong, or if the tool is not connected correctly, the message on the right appears.
Page 713: Sg3 Board Rom Download
ROM UPDATE 6.4.3 SG3 BOARD ROM DOWNLOAD This function updates the SG3 board ROM using a flash memory card. 1. Turn off the machine and remove the cover [A] (1 screw). A895R505.WMF 2. Connect the flash memory card [B] to the card slot as shown. NOTE: SW1 below the card slot must be OFF.
Page 714: Sg3 Board Modem Rom Download
ROM UPDATE 6.4.4 SG3 BOARD MODEM ROM DOWNLOAD This function updates the SG3 board modem ROM using a flash memory card. 1. Turn off the machine and remove the cover [A] (1 screw). A895R505.WMF 2. Connect the flash memory card [B] to the card slot as shown. NOTE: SW1 below the card slot must be OFF.
Page 715: Sram Data Backup And Restore
SRAM DATA BACKUP AND RESTORE 6.5 SRAM DATA BACKUP AND RESTORE 6.5.1 SRAM BACKUP TO A FLASH MEMORY CARD This function makes a backup copy of all the fax SRAM data onto a flash memory card. If a computer-based PC card writer system is available, the backup can be saved as a computer file from the flash memory card.
Page 716: Sram Restore From A Flash Memory Card
SRAM DATA BACKUP AND RESTORE 4. Press " # then $. A895R536.BMP 5. Press $. A895R537.BMP 6. Press %. A895R538.BMP After the machine backs up the data to the flash card, the message on the right appears. A895R539.BMP 7. Turn off the main power switch then disconnect the flash memory card.
Page 718: Troubleshooting
ERROR CODES 7. TROUBLESHOOTING 7.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action...
Page 719 ERROR CODES Code Meaning Suggested Cause/Action • Check the line connection. 0-06 The other terminal did not • Check the FCU - NCU connectors. reply to DCS • Try adjusting the tx level and/or cable equalizer settings. • Replace the NCU or FCU. •...
Page 720 ERROR CODES Code Meaning Suggested Cause/Action The other terminal is not The other terminal is not capable of accepting the 0-15 capable of specific following functions, or the other terminal’s functions. memory is full. • Confidential rx • Transfer function •...
Page 721 ERROR CODES Code Meaning Suggested Cause/Action • Check the line connection. 0-22 The signal from the other • Check the FCU - NCU connectors. end was interrupted for more than the acceptable • Replace the NCU or FCU. modem carrier drop time •...
Page 722 ERROR CODES Code Meaning Suggested Cause/Action • The terminal could not detect ANSam. The called terminal fell 0-75 • Check the line connection and condition. back to T.30 mode, because it could not detect • Try receiving a call from another V.8/V.34 fax. a CM in response to ANSam (ANSam timeout).
Page 723 ERROR CODES Code Meaning Suggested Cause/Action • The receiving terminal restarted the control 0-87 The control channel started after an unsuccessful channel because data reception in the primary primary channel. channel was not successful. • This does not result in an error communication. •...
Page 724 ERROR CODES Code Meaning Suggested Cause/Action • The local operator has interrupted the A CSA signal was sent 3-21 during ISDN G4 communication. communication, because the Stop key was pressed • Check the receive capabilities requested from 3-30 Mismatched specifications (rx capability) the other terminal.
Page 725 ERROR CODES Code Meaning Suggested Cause/Action • Check the line connection. 6-04 G3 ECM - RTC not • Check connections from the NCU to the FCU. detected • Check for a bad line or defective remote terminal. • Replace the FCU or NCU. •...
Page 726 ERROR CODES Code Meaning Suggested Cause/Action • Check the serial interface and cable CRC error during PC fax 9-40 communication connection between the PC. • Replace the DIU (PCFE board) or FCU. 9-41 Third failure during PC fax communication 9-42 DCN received unexpectedly during PC fax communication...
Page 727: Fax Sc Codes
FAX SC CODES 7.2 FAX SC CODES 7.2.1 OVERVIEW When the FCU detects a Fax SC Code condition other than SC1201 and SC1207, it resets itself automatically (default setting). This initializes the FCU without erasing files in the SAF memory or resetting the switches. NOTE: For details on Fax SC Codes 1201 and 1207, refer to the following sections.
Page 728: Fax Sc Code Table
FAX SC CODES 7.2.4 FAX SC CODE TABLE Sys Switch Sys Switch Suggested SC Code Description Action 1F bit 7 = 0 1F bit 7 = 1 1102 Handshake error with Initialize the fax Automatic SC Code BiCU at start-up unit.
Page 729: Rom History
ROM HISTORY Rev. 02/2000 7.3 ROM HISTORY A895 Fax Unit Firmware Modification History Firmware Software Description Of Modification Serial Number Level Version This is first production version. A2685582 B 1ST MASS 10.03 When the received CSI have only space data, it PRODUCTION is ignored by this version firmware.
Page 731 ISDN UNIT A895...
Page 733 TABLE OF CONTENTS 1. INSTALLATION................1-1 1.1 INSTALLATION PROCEDURE ..............1-1 1.2 USER LEVEL PROGRAMMING ............... 1-4 1.3 SERVICE LEVEL PROGRAMMING............1-5 2. SERVICE TABLES AND PROCEDURES........2-1 2.1 SERVICE LEVEL FUNCTIONS..............2-1 2.2 BIT SWITCHES..................2-2 2.2.1 G4 INTERNAL SWITCHES .............. 2-2 2.2.2 G4 PARAMETER SWITCHES ............
Page 735: Installation
INSTALLATION PROCEDURE 1. INSTALLATION 1.1 INSTALLATION PROCEDURE CAUTION Before installing this option, do the following: 1. Print out all messages stored in the memory, the lists of user- programmed items, and the system parameter list. 2. If there is a printer option in the machine, print out all data in the printer buffer.
Page 736 INSTALLATION PROCEDURE A895I353.WMF A895I311.WMF A895I392.WMF 3. Remove the NCU [A] from the NCU unit (4 screws). Connect the harness [B] to the FCU (CN604). 4. Attach the G4 unit [C] to the machine (6 screws, 1 connector). 5. Connect the harness [B] to the interface board and attach bracket [D] (1 screw). Then attach the NCU [A] (removed from the NCU unit in step 3) to the G4 unit (4 screws).
Page 737 INSTALLATION PROCEDURE 6. Replace the rear cover and the small cover. 7. Connect the cable to the ISDN jack, then plug in the machine and turn the main switch on. 8. Enter SP mode as follows: 1) Press the “Clear Modes” key. 2) Enter “107”...
Page 738: User Level Programming
USER LEVEL PROGRAMMING 1.2 USER LEVEL PROGRAMMING The following items can be programmed by the key operator. Make sure that the items are programmed correctly. ISDN PSTN Item Remarks Transfer report: Used for transfer request operations in G3 direct number G3 PSTN communications Transfer report: Used for transfer request operations in...
Page 739: Service Level Programming
SERVICE LEVEL PROGRAMMING ISDN PSTN Item Remarks Used for secured polling, transfer Polling ID request operations, and closed network. Confidential ID Used for confidential reception. Optional SAF memory required. Memory Lock ID Used to identify the terminal in G3 RTI (PSTN1/PSTN2) NSF/NSS communications.
Page 741: Service Tables And Procedures
SERVICE LEVEL FUNCTIONS 2. SERVICE TABLES AND PROCEDURES 2.1 SERVICE LEVEL FUNCTIONS Refer to the Fax Unit service manual for how to operate the functions. Enter SP mode as follows: 1) Press the “Clear Modes” key. 2) Enter “107” 3) Press the “Clear/Stop” key more than 3 seconds. ! →...
Page 742: Bit Switches
BIT SWITCHES 2.2 BIT SWITCHES & WARNING Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.
Page 743 BIT SWITCHES Bit Switch 04 FUNCTION COMMENTS Not used Do not change the factory settings. RCBCTR This bit is used in Germany; set it to 1 for German 0: Not valid 1: Valid PTT approval tests. 1: RCBCTR counts consecutive R:RNR signals. If the counter reaches the value of N2, the link is disconnected.
Page 744 BIT SWITCHES Bit Switch 09 FUNCTION COMMENTS Not used Do not change the factory setting. 0: If a new R:CSS is received, the machine sends New session within the same call back S:RSSN. 0: Not accepted 1: If a new R:CSS is received, the machine sends 1: Accepted back S:RSSP.
Page 745 BIT SWITCHES Bit Switch 12 (Dch. Layer 3) FUNCTION COMMENTS Not used Do not change the factory settings. Bit Switch 13: D channel layer 3 (Attachment IE in S: SETUP) FUNCTION COMMENTS Not used Do not change the factory settings. Attachment of calling ID Normally, this bit should be at 0, because most 0: No 1: Yes...
Page 746 BIT SWITCHES Bit Switch 14: D channel layer 3 (Selection IE in S: SETUP) FUNCTION COMMENTS ISDN G3 information In tx mode, this determines the information transfer capability transfer capability informed in the [SETUP] 0: 3.1 kHz audio message. 1: Speech In rx mode, this determines the information transfer capability that the machine can use to receive a call.
Page 747 BIT SWITCHES Bit Switch 16: D channel layer 3 (Approval) FUNCTION COMMENTS Answer delay time In Germany (1TR6), a time delay to answer a call Bit 1 0 Setting is required. 0 0 No delay In other countries, use this switch as follows: 0 1 1.0 s delayed If the machine is connected to the same bus from (1TR6)
Page 748 BIT SWITCHES Bit Switch 17: CPS Code Used for G4 to G3 Fallback - 1 FUNCTION COMMENTS Condition for fallback from G4 to G3 Bits 0 to 6 of bit switch 17 contain a CPS code, and bits 0 to 6 of bit switch 18 contain another CPS code.
Page 749 BIT SWITCHES Bit Switch 19 FUNCTION COMMENTS Permanence of the link This bit is normally 0, depending on network 0: Set/released each LAPD requirements. call 1: Permanent Channel used in ISDN L2 When making an IDSN L2 back-to-back test, you (64k) mode can select either the B1 or B2 channel with this bit 0: B1 1: B2...
Page 750: G4 Parameter Switches
BIT SWITCHES 2.2.2 G4 PARAMETER SWITCHES Parameter Switch 00 FUNCTION COMMENTS Network type Do not change the default setting. Bit 2 1 0 Type x 0 0 Circuit switched ISDN Other settings: Not used Not used Do not change the default settings. Parameter Switch 01 FUNCTION COMMENTS...
Page 751 BIT SWITCHES Parameter Switch 02 FUNCTION COMMENTS Data rate (kbps) Other settings: Not used Bit 1 0 Setting 0 0 64 kbps 0 1 56 kbps Not used Do not change the default settings. Transmission mode Other settings: Not used Bit 5 4 Mode 0 0 CS Not used...
Page 752 BIT SWITCHES Parameter Switch 07 FUNCTION COMMENTS Packet size This value is sent in the CR packet. This value Bit 3 2 1 0 Value must match the value stored in the other terminal, 0 1 1 1 128 or communication will stop (CI will be returned). If 1 0 0 0 256 the other end returns CI, check the value of the 1 0 0 1 512...
Page 753 BIT SWITCHES Parameter Switch 0A FUNCTION COMMENTS Normally, keep at the value of the Bit 7 6 5 4 3 2 1 0 Value LCN at 1. 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 1 0 2 0 0 0 0 0 0 1 1 3 and so on until 1 1 1 1 1 1 1 1 255...
Page 754 BIT SWITCHES Parameter Switch 0E FUNCTION COMMENTS Troubleshooting mode - real If this is switched on, the status codes will be time status codes display displayed in the lower two lines of the LCD. 0: Off 1: On Change this bit back to 0 after testing. Saving frames to the Keep this bit at 1 normally.
Page 755: Dedicated Transmission Parameters
DEDICATED TRANSMISSION PARAMETERS 2.3 DEDICATED TRANSMISSION PARAMETERS The following G4 communication parameter bytes have been added for each Quick Dial and Speed Dial. For how to program Dedicated Transmission Parameters, refer to the Service Manual for the base fax unit. Switches 01 to 04 are for use with Group 3 communication and are explained in the Service Manual for the base fax unit.
Page 757: Troubleshooting
ERROR CODES 3. TROUBLESHOOTING 3.1 ERROR CODES The tables on the following pages show the error codes that will be printed on the Service Monitor Report. See the service manual for the base fax unit for instructions on how to print this report. The meaning of the numbers in the Action column is as follows.
Page 758: D-Channel Layer Management
ERROR CODES 3.1.1 D-CHANNEL LAYER MANAGEMENT Code Probable Cause Action 7-00 Link reset 7-01 Link set-up failed because of a time-out 7-02 Link release failed because of a time-out 7-03 Link set-up parameter error 3.1.2 D-CHANNEL, LAYER 1 Code Probable Cause Action 7-10 T3 timeout (layer 1 activation error)
Page 759: D-Channel Network Layer
ERROR CODES 3.1.4 D-CHANNEL NETWORK LAYER Code Probable Cause Action 7-40 Insufficient mandatory information elements 7-41 Abnormal LI for a mandatory information element 7-42 T301 timeout; timeout while waiting for R:CONN 7-43 T303 timeout; timeout while waiting for R:CALL-PROC etc. 7-44 T304 timeout;...
Page 760: B-Channel Network Layer
ERROR CODES 3.1.6 B-CHANNEL NETWORK LAYER Code Probable Cause Action 7-80 A packet having an abnormal GFI was received 7-81 A packet was received that had a logical channel number different from the logical channel being used for the communication 7-82 A packet containing a format error was received 7-83...
Page 761: Session Layer
ERROR CODES Code Probable Cause Action TDT block; an end block with no field data was received after an 8-23 end indicator of “End” 8-26 Timeout during state 0.2 8-27 Timeout during state 1.1 8-28 Timeout during state 0.3 3.1.8 SESSION LAYER Code Probable Cause Action...
Page 762: Document Layer
ERROR CODES 3.1.9 DOCUMENT LAYER Code Probable Cause Action 8-60 T.62 coding format error (LI error) 8-61 A mandatory PI was absent, or the LI for a mandatory PI was 0 8-62 Calling/called terminal identification LI was different from that specified by F.184 (LI = 24) 8-63 The LI for session user data exceeded the maximum value (512)
Page 763: G4Ccu Status Codes
G4CCU STATUS CODES 3.2 G4CCU STATUS CODES The display of G4CCU status codes is affected by the Real Time Display On/off setting (G4 Parameter Switch E, bit 0). • If Real Time Display is off (the bit is 0; this is the default setting), there is no indication on the operation panel.
Page 764: Network Layer (Layer 3)
G4CCU STATUS CODES 3.2.3 NETWORK LAYER (LAYER 3) Code (H) Status Code (H) Status S: CR S: SQ R: CC R: SF R: CN R: SI S: CA S: SF S: GF S: RQ R: GQ R: RF R: GF R: RI S: CQ S: RF...
Page 765: Leds
LEDS 3.3 LEDS There are six LEDs on the G4 Interface board, as shown below. LED 5 LED 6 LED 1 LED 2 LED 3 LED 4 These LEDs give the following information about the status of the machine. Initial Settings O=ON, --=OFF Power-up/Reset Initial setting request from FCU...
Page 766: Back-To-Back Test
BACK-TO-BACK TEST 3.4 BACK-TO-BACK TEST To make a back-to-back test, you need: • Two machines (both of them must have a CiG4 board) • Cross rosette The procedure is as follows. 1. Switch off the machines 2. Connect two machines back-to-back using the cross rosette as follows. Machine A Machine B Both resistors must be...
Page 767 PRINTER CONTROLLER B306...
Page 769 TABLE OF CONTENTS 1. OVERALL MACHINE INFORMATION ........1-1 1.1 SPECIFICATIONS ..................1-1 1.1.1 GENERAL SPECIFICATIONS ............1-1 1.1.2 SUPPORTED PAPER SIZES............1-2 1.2 SOFTWARE ACCESSORIES ..............1-3 1.2.1 PRINTER DRIVERS................1-3 1.2.2 UTILITY SOFTWARE................ 1-3 1.2.3 SERVICE TOOLS ................1-3 1.3 MACHINE LAYOUT..................
Page 770 4. SERVICE TABLES ..............4-1 4.1 PRECAUTION.................... 4-1 4.2 SERVICE PROGRAM MODE OVERVIEW ..........4-1 4.2.1 HOW TO ENTER THE SP MODE............. 4-1 Entering Printer SP mode ..............4-1 Exiting SP mode ................... 4-1 1.1.2 SP MODE TABLE ................4-1 SERVICE MENU .................. 4-1 SERVICE TOOLS.................
Page 771: Overall Machine Information
OVERALL MACHINE INFORMATION 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS 1.1.1 GENERAL SPECIFICATIONS Print Speed (Max.) A265: 22 ppm, / A267: 27 ppm (600 dpi, A4 sideways) Printer Languages PCL 6 and PCL 5e PostScript Level 3 (optional) Note: PostScript Level 3 is referred to as “PS3” in this manual. Print Resolution PCL 6 –...
Page 772: Supported Paper Sizes
SPECIFICATIONS 1.1.2 SUPPORTED PAPER SIZES Trays Duplex By-pass/ Paper Size (W x L) Tray 2 Asia Ledger 11 x 17" Legal 8.5 x 14" Letter SEF 8.5 x 11" Letter LEF 11 x 8.5" Half Letter SEF 5.5 x 8.5" Half Letter LEF 8.5 x 5.5”...
Page 773: Software Accessories
OVERALL MACHINE INFORMATION 1.2 SOFTWARE ACCESSORIES The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. The service tools are not provided on the CD-ROM. 1.2.1 PRINTER DRIVERS Printer Language Windows 3.1x Windows 95/98 Windows NT4.0 Macintosh PCL 6...
Page 774: Machine Layout
MACHINE LAYOUT 1.3 MACHINE LAYOUT B306V501.WMF Ref. Component Machine Code Printer Controller B306 Hard Disk (option) G690 PS3 Module (option) B308 SDRAM Module (option) G688 Network Interface Board (option) B307 A265/A267...
Page 775: Block Diagram
OVERALL MACHINE INFORMATION 1.4 BLOCK DIAGRAM Controller B i C U S D R A M D I M M C P U (Option) N E C V R 4 3 1 0 32MB or 64MB 1 6 7 M H z Mother Board A S I C Rocky-R...
Page 777: Detailed Section Descriptions
DETAILED SECTION DESCRIPTIONS 2. DETAILED SECTION DESCRIPTIONS 2.1 IMAGE DATA PROCESSING There are two image-processing modes for printer edge smoothing and toner saving mode. The controller uses the engine’s FCI (Fine Character Image) function for smoothing. The controller performs the toner saving function using ASIC (Ricky- R).
Page 778: Interleave
ENGINE FUNCTIONS Interleave All the applications have the same priority. An application can print even while another application is using the printer engine. If there are multiple print requests to the print engine, the engine will adjust its print priorities and the sequence of printed pages.
Page 779: Controller Functions
DETAILED SECTION DESCRIPTIONS 2.3 CONTROLLER FUNCTIONS 2.3.1 PAPER SIZE/TYPE DETECTION AND SELECTION The controller uses the paper sizes detected by the print engine for trays 1, 2, 3 and 4. For the by-pass tray, the user has to specify a paper size using the Job Control menu in the Printer User Tools.
Page 780: Manual Tray Select
CONTROLLER FUNCTIONS Manual Tray Select Tray 1 Start of Tray Search Tray 2 (Tray selected by the driver) Tray 3 (optional) Tray 4 (optional) B306D502.WMF When the printer driver specifies a tray, the selected tray becomes the first tray checked at the start of the tray search. If the selected tray does not have the size and type of paper specified by the driver, the controller searches the other trays for the same paper size and paper type.
Page 781: Paper Size Mismatch
DETAILED SECTION DESCRIPTIONS Paper Size Mismatch When the controller could not find the specified paper size and paper type in any of the trays, the machine displays an error message. Then the user can either load the requested paper size and paper type in a tray or select another tray, e.g., a tray that contains A4 size paper, by pressing the “Form Feed”...
Page 782: Collation (Sort)
CONTROLLER FUNCTIONS 2.3.4 COLLATION (SORT) When the controller has either an optional SDRAM DIMM or an optional HDD installed, collation is enabled. If the memory or HDD becomes full while storing a job that uses collation, the controller prints the pages that have been stored for collation, empties the memory or HDD, then continues printing the rest of the pages with collation.
Page 783: Duplex Printing
DETAILED SECTION DESCRIPTIONS 2.3.5 DUPLEX PRINTING Duplex printing is available with all output bin options but not all paper sizes (refer to the specifications section of the copier manual). If a job specifies duplex but the paper size to be used is not usable in the duplex unit, the job will be printed single- sided.
Page 784: Proof Print
CONTROLLER FUNCTIONS 2.3.7 PROOF PRINT H D D Controller Collate Partition R I P Proof Partition Host Computer Engine B306D503.WMF The Proof Print function gives users a chance to check the print results before starting a multiple-set print run. When printing from a host computer, a print job is sent to the controller with a user ID and the current time.
Page 785: Reset Operations
DETAILED SECTION DESCRIPTIONS 2.3.8 RESET OPERATIONS Job Reset This resets the job being processed and ignores all incoming data until a data end is received. If a collate job or a proof print job is being printed, the controller stops printing and deletes the file from the RAM or HDD.
Page 787: Installation Procedures
INSTALLATION PROCEDURES 3. INSTALLATION PROCEDURES 3.1 PRINTER CONTROLLER B306I506.WMF B306I501.WMF CAUTION Unplug the main machine power cord before starting the following procedure. 1. When installing the optional HDD (G690), or PS Kit (B308), or Network Interface Board (B307), first remove the printer controller [A] from the expansion box [B] (2 screws).
Page 788 PRINTER CONTROLLER B306I507.WMF B306I508.WMF B306I505.WMF If the optional fax unit has not been installed, do steps 4 to 6. 4. Install the stand [A] (2 screws). 5. Connect the cable [B] to the expansion box [C] and install the box (7 screws). 6.
Page 789 INSTALLATION PROCEDURES B306I504.WMF B306I503.WMF B306I510.WMF 10. Remove the cover [A] (3 screws) from the application cover [B]. 11. Reinstall the removed covers (rear cover and application cover). 12. Remove the mode key cap. Then install the key tops [C] and decal [D] depending on the machine configuration, as shown.
Page 790 PRINTER CONTROLLER B306I509.WMF If the optional fax has been installed to European or Asian model, skips step 14. European and Asian models only: Attach the switch cover [A] on the front cover. 15. Make sure that the parallel cable is not connected to the controller and turn the machine on.
Page 791: Hard Disk (Hdd)
INSTALLATION PROCEDURES 3.2 HARD DISK (HDD) G960I502.WMF G960I500.WMF CAUTION Before installing this option, do the following: 1. Print out all data in the printer buffer. 2. Turn off the main switch and disconnect the power cord, the telephone line, and the network cable. 1.
Page 792 HARD DISK (HDD) G960I501.WMF 4. Remove the cover bracket [A] (2 screws). 5. Attach the hard disk drive [B] to the printer controller (2 screws removed in step 4). The drive can be connected to either socket. 6. Reassemble the machine. A265/A267...
Page 793: Network Interface Board (Nib)
INSTALLATION PROCEDURES 3.3 NETWORK INTERFACE BOARD (NIB) B307I504.WMF B307I502.WMF CAUTION Before installing this option, do the following: 1. Print out all data in the printer buffer. 2. Turn off the main switch and disconnect the power cord, the telephone line, and the network cable. 1.
Page 794 NETWORK INTERFACE BOARD (NIB) B307I500.WMF B307I503.WMF 4. Remove the cover plate [A] (2 screws). 5. Attach the network interface board [B] (2 screws removed in step 4). The NIB can be connected to either socket. 6. Reassemble the machine. 7. Attach the core [C] to the network cable, as shown. A265/A267...
Page 795: Postscript Dimm
INSTALLATION PROCEDURES 3.4 POSTSCRIPT DIMM B308I502.WMF B308I500.WMF CAUTION Before installing this option, do the following: 1. Print out all data in the printer buffer. 2. Turn off the main switch and disconnect the power cord, the telephone line, and the network cable. 1.
Page 796 POSTSCRIPT DIMM B308I501.WMF B308I505.WMF 4. Attach the PostScript kit [A] to the printer controller. 5. Reassemble the machine. 6. Attach the PostScript decal [B] to the front cover, as shown. A265/A267 3-10...
Page 797: Memory (Sdram Dimm)
INSTALLATION PROCEDURES 3.5 MEMORY (SDRAM DIMM) G688I501.WMF G688I500.WMF G688I178.WMF CAUTION Before installing this option, do the following: 1. Print out all data in the printer buffer. 2. Turn off the main switch and disconnect the power cord, the telephone line, and the network cable. 1.
Page 799: Service Program Mode Overview
SERVICE TABLES 4. SERVICE TABLES 4.1 PRECAUTION Do not turn off the machine, or switch the controller off-line, while the data-in LED is blinking or lit. Some data that the controller has received for raster image processing may be lost. Check with the customer before maintenance to avoid such data loss.
Page 800: Service Menu
SERVICE MENU SERVICE TOOLS Title Description HDD Test Verifies the FAT and directory entries on the HDD. HDD Format Partitions and formats the HDD. NIB Read/Write Backs up the NIB NVRAM and restores it. 4.3 SERVICE MENU 4.3.1 BIT SWITCH PROGRAMMING 1.
Page 801 SERVICE TABLES 4.3.2 NVRAM RESET CAUTION Print the service summary report, controller configuration page, and NIB configuration page before resetting the NVRAM(s). DIAG. ERROR LOG AND PAPER TRAY SETTINGS RESET This initializes the following settings in the controller NVRAM. • Controller diagnostics error log •...
Page 802: Service Summary
SERVICE MENU COUNTER RESET This initializes all the print counters in the controller NVRAM. Refer to the service summary report for the counters in the controller NVRAM. 1. Enter the Printer SP mode, and select “1. Service Menu”. 2. Select “H. Counter Clear”, then press [Enter]. 3.
Page 803 SERVICE TABLES Counter List all the counters in the controller. NOTE: Some counters listed in the report are not actually used. For example, “Punch Printed Page Count” is listed, but not available. Exception Information Lists CPU exception error information. Designer use only. System Logging / System Logging 2 Lists internal log data.
Page 804: Hdd Test
SERVICE TOOLS 4.4 SERVICE TOOLS 4.4.1 HDD TEST This verifies the file and directory entries on the hard disk drive. 1. Enter the Printer SP mode, and select “2. Service Tool”. 2. Select “HDD Test”, then press [Enter]. 3. Specify the number of tests, then press [Enter]. •...
Page 805: Hdd Format
SERVICE TABLES 4.4.2 HDD FORMAT This creates partitions on the HDD and formats them. 1. Enter the Printer SP mode, and select “2. Service Tool”. 2. Select “HDD Format”, then press [Enter]. 3. Check the HDD capacity, then press [Enter]. 4.
Page 806 SERVICE TOOLS 7. Turn on the machine, and ensure that the target NIB is correctly installed. 8. Enter the Printer SP mode, and select “2. Service Tool”. 9. Select “NIB read/write”, then press [Enter]. 10. Select the data copy direction “CTL -> NIB”, then press [Enter]. •...
Page 807: Firmware Update
SERVICE TABLES 4.5 FIRMWARE UPDATE 4.5.1 FIRMWARE DOWNLOAD (CONTROLLER, NIB AND PS3) This procedure is for upgrading the firmware for the controller, the network interface board, and the PS3 DIMM module. To update the PS3 firmware, the target DIMM module must already contain a version of the PS3 firmware.
Page 808 FIRMWARE UPDATE 5. Check the firmware version as follows: 1) Controller and NIB Firmware • CARD: Firmware version on the card • ROM: Current controller or NIB firmware version 2) PS3 DIMM • DIMM: Current PS3 firmware version • CARD: Firmware version on the card 6.
Page 809: Error Recovery
SERVICE TABLES 4.5.2 ERROR RECOVERY CONTROLLER If the controller does not start up after a failed firmware download, use the following procedure. This procedure will force the controller to boot from the IC card. 1. Prepare an IC card with the required controller firmware version on it. 2.
Page 810: Other Tests
POWER-ON SELF TEST 4.6 POWER-ON SELF TEST 4.6.1 PARALLEL LOOP-BACK TEST This tests the standard IEEE1284 parallel interface using a loop-back connector. The loop-back connector (P/#: G0219350) is required for this test. NOTE: Do not use the loop-back connector (P/#: G0109350). This loop-back connector causes a timeout error.
Page 811 REMOVAL AND REPLACEMENT 5. REMOVAL AND REPLACEMENT 5.1 PRECAUTIONS CAUTION Before removing any of the printer components, do the following: 1. If the data-in lamp on the operation panel is blinking or lit, wait until a document or report is printed, then turn off the machine. 2.
Page 812 5.3 NIB NOTE: 1) Before replacing the NIB, back up the NIB NVRAM to the controller using the “NIB read/write” service tool. Then, replace the NIB. Then restore the NIB NVRAM using the “NIB read/write” service tool. Refer to section 4.4.3 for details. 2) If the NIB does not start up after a firmware update using the NBTFTP utility, try downloading the firmware from an IC card.
Page 813 SC CODES 6. TROUBLESHOOTING 6.1 SC CODES SC No. Description Required Action 2001 Power-on Self-Diagnostics Error Check the error code using [Service Menu] – [Diag. Error]. 2002 FGATE error Check any SC errors for the engine. 6.2 ERROR CODES Code Description Required Action 0201...
Page 814: Led Display
LED DISPLAY Rev. 03/2000 Code Description Required Action 1Cxx Option bus B (CN507) error Check the connection to the optional component at CN507. Try replacing the optional NIB or HDD. 2100 NIB self test failed. Turn off the machine and turn it back on.
Page 815: Fatal Errors
LED DISPLAY 6.3.2 FATAL ERRORS If the controller detected a fatal error during the power-on self-test, it uses two LEDs to notify the cause of the error. If one of the following fatal errors happens, the LED status changes as shown (read from the left of the diagram to the right).
Page 816 LED DISPLAY ASIC Error LED2 (Upper) LED1 (Lower) O F F B306T505.WMF Turn off the machine and turn it back on. If the controller detects the same error, replace the controller. Other Diagnostic Error LED2 (Upper) LED1 (Lower) O F F B306T506.WMF Turn off the machine, check the connection to the optional components, and turn on the machine.
Page 817 NETWORK INTERFACE BOARD B307...
Page 819 TABLE OF CONTENTS 1. OVERALL MACHINE INFORMATION.........1-1 1.1 SPECIFICATIONS..................1-1 1.2 SOFTWARE ACCESSORIES ..............1-1 1.2.1 UTILITY SOFTWARE................1-1 1.2.2 SERVICE TOOLS ................1-1 1.3 BLOCK DIAGRAM..................1-2 1.4 COMPONENT LAYOUT................1-3 2. INSTALLATION................2-1 2.1 HARDWARE INSTALLATION ..............2-1 2.2 UTILITY SOFTWARE SETUP ..............2-1 2.2.1 PRINTER MANAGER FOR ADMIN ..........2-1 2.2.2 WEB STATUS MONITOR ..............2-1 2.3 SETTING UP THE NIB FOR VARIOUS NETWORKS........2-2 2.3.1 NETWARE NETWORKS..............2-2...
Page 821: Overall Machine Information
OVERALL MACHINE INFORMATION 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Type Internal network interface board Network Topology Ethernet 100BaseTX/10BaseT Network Interface RJ45 x 1 Cable STP (Shielded Twisted-Pair) cable, category/type 5 or better Note: A cable is not enclosed with this option. Protocol TCP/IP, IPX/SPX, NetBEUI, AppleTalk Ethernet Frame Types...
Page 822: Block Diagram
BLOCK DIAGRAM 1.3 BLOCK DIAGRAM C P U F l a s h R O M M C 6 8 3 4 0 P V 2 M B 2 5 . 1 6 6 M H z N e t w o r k D R A M A S I C Bridge...
Page 823: Component Layout
OVERALL MACHINE INFORMATION 1.4 COMPONENT LAYOUT Front Rear C P U ASIC M C 6 8 3 4 0 P V DISCII M A C A m 7 9 C 9 7 1 P H Y Bridge ICS1890 A G 1 0 0 1 V S R A M S R A M RJ-45...
Page 825: Installation
INSTALLATION 2. INSTALLATION 2.1 HARDWARE INSTALLATION Refer to the base engine or printer controller installation instructions for how to install the network interface board. The machine does not print a NIB status sheet automatically. Print the NIB status sheet by pressing the push switch (SW1) on the NIB after installation. 2.2 UTILITY SOFTWARE SETUP One of the following utilities is required to monitor and set up the NIB.
Page 826: Setting Up The Nib For Various Networks
SETTING UP THE NIB FOR VARIOUS NETWORKS 2.3 SETTING UP THE NIB FOR VARIOUS NETWORKS This section gives a summary of how to set up the NIB in various network environments. NOTE: It is not recommended for service technicians to program network and protocol parameters.
Page 827: Tcp/Ip Networks
INSTALLATION 2.3.2 TCP/IP NETWORKS The following parameters are available for TCP/IP network printing. Parameter Description Protocol Disable this if TCP/IP is not used. (Default = Enabled) IP Address IP address of the NIB (required) (Default = 11.22.33.44) Subnet Mask Subnet mask for the subnet (required) (Default = 0.0.0.0) Default Gateway Default gateway of the subnet.
Page 828: Possible Problems With Dhcp Parameter Settings
SETTING UP THE NIB FOR VARIOUS NETWORKS Possible Problems with DHCP Parameter Settings 1. IP address conflicts with another host If the IP address conflicts with another host, the NIB does not show any errors. However, the NIB cannot receive any print jobs, because the IP protocol is disabled automatically at startup.
Page 829: Appletalk (Ethertalk) Networks
INSTALLATION 2.3.4 APPLETALK (ETHERTALK) NETWORKS The following parameters are available for AppleTalk network printing. Parameter Description Protocol Disable this if AppleTalk is not used. (Default = Enabled) Network No. The network number of the AppleTalk network to which the NIB is connected is displayed. Printer Name The Plug&Play name specified with SP5-907 appears here.
Page 831: Service Tables And Procedures
SERVICE TABLES AND PROCEDURES 3. SERVICE TABLES AND PROCEDURES 3.1 PRINTING REPORTS 3.1.1 NIB STATUS SHEET The NIB status sheet has all the current settings for the NIB parameters, as well as the firmware version information. 1. Turn on the machine. 2.
Page 833: Troubleshooting
TROUBLESHOOTING 4. TROUBLESHOOTING 4.1 LED INDICATIONS L E D 1 L E D 3 L E D 4 B307T501.WMF Description LED1 Operating status Ready Not ready LED2 Not used LED3 Topology 100BaseTX 10BaseT LED4 Link status Link success Link failure A265/A267...
Page 835 TECHNICAL SERVICE BULLETINS...
Page 836 BULLETIN NUMBER: A265/A267 - 001 03/28/2000 APPLICABLE MODEL: GESTETNER – 3222/3227 RICOH – AFICIO 220/270 SAVIN – 9922DP/9927DP SUBJECT: TRANSFER UNIT GENERAL: A Decal has been added to the location where the user should push the Right Cover to completely close it.
Page 837 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A265/A267 – 002 03/28/2000 APPLICABLE MODEL: GESTETNER – 3222/3227 RICOH – AFICIO 220/270 SAVIN – 9922DP/9927DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
Page 838 Rev. 03/2000 MACHINE CONFIGURATION 1.2.2 INSTALLABLE OPTION TABLE Copier options Option A265/A267 Note ARDF (Optional) Install either no. 1 or 2 Platen Cover (Optional) Install either no. 1 or 2 Paper Tray Unit - 2 tray (Optional) Install either no. 3 or 4 LCT (Optional) Install either no.
Page 839 1,000-SHEET FINISHER INSTALLATION Rev. 03/2000 3.12 1,000-SHEET FINISHER INSTALLATION A681I503.WMF A681I504.WMF CAUTION Unplug the main machine power cord before starting the following procedure. ⇒ NOTE: If this finisher will be installed on the A265 or A267 copier or G038 printer, the following options must be installed before installing this finisher.
Page 840 Rev. 03/2000 TRAY HEATER (OPTIONAL PAPER TRAY UNIT) ⇒ A265I503.WMF A265I505.WMF 5. Slide out the two paper trays from the optional paper tray unit. 6. Pass the connector [A] through the opening [B]. 7. Install the tray heater assembly [C] (1 screw). 8.
Page 841 Rev. 03/2000 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 1st Bottom Plate Adjusts the upper paper lift motor forward 0 ~ 2000 Pressure rotation time for paper sizes larger than the 1 ms/step Re-adjustment small size threshold set with SP1-908-8, up 300 ms (Middle Size) to and including the middle size threshold...
Page 842 Rev. 03/2000 SERVICE PROGRAM MODE Mode No. Function Settings Class Class 1 and 2 A3/DLT Double Specifies whether the counter is doubled for 0: No Count A3/11" x 17" paper. 1: Yes If “Yes” is selected, the total counter 5-104* (mechanical counter) and the current user code counter counts up twice when A3/11"...
Page 843 Rev. 03/2000 LEDS 4.4 LEDS BICU Number Function Monitors the +5 V line for the slave CPU. LED 102 Usually, this LED is blinking. Monitors the +5 VE line. LED 103 Usually, this LED is lit. Number Function Monitors the connection between the IOB and the BICU. LED 100 Usually, this LED is blinking.
Page 844 Rev. 03/2000 PM TABLE 120K 240K 360K NOTE 1,000-SHEET FINISHER Rollers Clean with water or alcohol. Brush Roller Replace if necessary. Discharge Brush Clean with a dry cloth Sensors Blower brush ⇒ Jogger Fences Replace if necessary. 150K 300K 450K NOTE 1-BIN TRAY UNIT Rollers...
Page 845 Rev. 03/2000 SERVICE CALL CONDITIONS SC752: Finisher connection error -Definition- [B] The IOB cannot communicate with the finisher properly when the bridge unit is installed. - Possible causes - • Poor connection between the finisher and bridge unit • IOB defective •...
Page 846 Rev. 03/2000 SERVICE CALL CONDITIONS SC921: EMB (Copier feature expander) hardware error Definition: [B] The hardware of the MSU is defective. Possible Causes: • EMB (Copier feature expander) defective • BICU defective SC980: Program loading error Definition: [A] The program cannot load properly. Possible Causes: •...
Page 847 The revised areas have been highlighted by an arrow ⇒. • TOC vi through ix Updated Information (Table of Contents) • 4-84 & 85 Updated Information (ROM History) CONTROL NO. 027ABW     2000 RICOH Corporation. All rights reserved.
Page 848 Rev. 04/2000 4.2.17 ID SENSOR ERROR ANALYSIS (SP2-221)........ 4-80 4.3 USER TOOLS..................4-81 4.3.1 HOW TO ENTER AND EXIT USER TOOLS........4-81 4.3.2 USER TOOLS TABLE ..............4-81 System Setting Table ................. 4-81 Copy Setting Table................4-82 4.4 LEDS ...................... 4-83 BICU ....................
Page 849 Rev. 04/2000 6.5.4 HOT ROLLER AND FUSING LAMP ..........6-19 6.5.5 PRESSURE ROLLER/CLEANING ROLLER ......... 6-20 6.5.6 PAPER EXIT SENSOR/PAPER OVERFLOW SENSOR ....6-21 6.6 PAPER FEED ..................6-22 6.6.1 FEED ROLLERS................6-22 6.6.2 PAPER END SENSOR ..............6-23 6.6.3 PAPER TRAY LIFT MOTORS ............6-24 6.6.4 REGISTRATION CLUTCH.............
Page 850 Rev. 04/2000 SC921: EMB (Copier feature expander) hardware error ....7-15 SC980: Program loading error ............7-15 SC990: Communication error between BICU and IOB....... 7-15 SC999: Program version error ............7-15 7.2 PAPER FEED TROUBLESHOOTING ............ 7-16 7.3 SKEWED IMAGE..................7-17 7.4 TONER DENSITY...................
Page 851 Rev. 04/2000 3.4 PICK-UP ROLLER .................. 8-23 3.5 FEED BELT .................... 8-24 3.6 SEPARATION ROLLER ................. 8-25 3.7 ORIGINAL SET/ORIGINAL REVERSE SENSOR ........8-26 3.8 ORIGINAL LENGTH, WIDTHSENSOR BOARD AND TRAILING EDGE SENSOR..............8-27 3.9 DF FEED CLUTCH/DF PICK-UP SOLENOID/ TRANSPORT/ DF FEED MOTORS................
Page 852 ROM HISTORY 20 September 1999 Rev. 04/2000 4.6 ROM HISTORY 4.6.1 ROM HISTORY - BICU A265/A267 Firmware Modification History (BICU) Firmware Description of Modification Firmware Level Serial Number Version Initial Production A2675532 B From initial 1.57 production. Corrects the following: A2675532 C October 1999 1.64...
Page 853 ROM HISTORY Rev. 04/2000 A265/A267 Firmware Modification History (BICU) Firmware Description of Modification Firmware Level Serial Number Version • On machines with an optional LCT installed, SC507 can occur when the main power SW is turned on under the following conditions: 1.
Page 854 BULLETIN NUMBER: A895 - 001 02/14/2000 APPLICABLE MODEL: GESTETNER – A895 FAX OPTION for 3222/3227 RICOH - A895 FAX OPTION for AFICIO 220/270 SAVIN – A895 FAX OPTION for 9922DP/9927DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual pages listed below are additional pages supplied.
Page 855 Rev. 02/2000 TROUBLESHOOTING 7. TROUBLESHOOTING..............7-1 7.1 ERROR CODES ..................7-1 7.2 FAX SC CODES ..................7-10 7.2.1 OVERVIEW ................... 7-10 7.2.2 SC1201 ..................7-10 7.2.3 SC1207 ..................7-10 7.2.4 FAX SC CODE TABLE ..............7-11 7.3 ROM HISTORY ..................7-12...
Page 856 BIT SWITCHES Rev. 02/2000 4.2 BIT SWITCHES WARNING Do not adjust a bit switch or use a setting that is described as “Not used”, as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.
Page 857 BIT SWITCHES Rev. 02/2000 System Switch 00 FUNCTION COMMENTS G3/G4 communication This is a fault-finding aid. The LCD shows the key parameter display parameters (see below). This is normally disabled 0: Disabled because it cancels the CSI display for the user. 1: Enabled Be sure to reset this bit to 0 after testing.
Page 858 Rev. 02/2000 BIT SWITCHES I/O rate 0: 0 ms/line 10: 10 ms/line 25: 2.5 ms/line 20: 20 ms/line 5: 5 ms/line 40: 40 ms/line Note: “40” is displayed while receiving a fax message using AI short protocol. G4 Communication Parameters Compression MMR: MMR compression MR: MR compression...
Page 859 Rev. 02/2000 BIT SWITCHES G3 Switch 0C FUNCTION COMMENTS Pulse dialing method P = Number of pulses sent out, N = Number Bit 1 Bit 0 Setting dialed. Normal(P=N) Oslo (P=10 - N) Sweden (N+1) Not used 2-7 Not used Do not change the settings.
Page 860 ROM HISTORY Rev. 02/2000 7.3 ROM HISTORY A895 Fax Unit Firmware Modification History Firmware Software Description Of Modification Serial Number Level Version This is first production version. A2685582 B 1ST MASS 10.03 When the received CSI have only space data, it PRODUCTION is ignored by this version firmware.

This manual is also suitable for:

A265 A267 Aficio 270