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Trouble-
shooting
the IAD
2000-A2-GB20-10
This section provides information for troubleshooting symptoms
associated with the operation of the IAD.
probable causes and suggested corrective action to correct the problem.
Table 14–1.Troubleshooting—Symptoms and Causes
Symptom
Power indicator is not
lit.
LAN Link indicator is
not lit
No dial tone is present Incorrect PVC/DLCI
- 244 -
Table 14–1
Probable Cause Corrective Action
Power is not
Ensure that the power
available to the IAD
cord is securely
connected.
Ensure that the power
cord is plugged into a live
outlet.
Ensure that the power
switch is on.
If powered by an adapter,
ensure that the correct
adapter is used.
Incorrect Ethernet
Ensure that an Ethernet
connection
cable is properly
connected to the IAD and
its upstream connection.
Verify these settings:
set for voice
VPI: 0 to 255
channel
VCI: 0 to 65535
DLCI: 16 to 1023
(default PVC 0/39; DLCI
33)
IAD is improperly
Verify and correct
provisioned at the
provisioning of IAD as
voice gateway.
required (Table 9-2).
Incorrect network
Check and correct
provisioning.
network provisioning at
DSLAM, network
switches, etc.
Incorrect directory
Check and correct as
number at the
required
Class 5 switch.
describes symptoms,
February 2004
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