Plus Products; Answering Machines; Voice Mail; Memo For Hicom - Siemens Hicom 100 E Service Manual

11

Plus products

11.1

Answering machines

Answering machines are connected to an a/b port of the PBX. Enter the answering machine
(code 4) in the "Extension Data Menu under code 13 11 (station type) in "System administrati-
on".
A call to the answerphone can be intercepted by any optiset phone having a DSS appearance
of that answerphone.
An info key can be programmed, i.e. if a call has been recorded by the answering machine, a
LED remains lit up until the call is retrieved.
For more information, please refer to the appropriate manufacturer specifications.
11.2

Voice mail

11.2.1

Memo for Hicom

Conditions:
Memo connects to the Hicom 100E via a/b ports. The status of the system software should be
(at least) J1/J2 in Hicom and S01.00 D in Memo.
General:
Memo for Hicom is connected to Hicom 108/112/118 via two analogue extension ports.
The a/b ports are configured to suit Memo by entering "Voicemail" as the station type. An inco-
ming call is intercepted by Memo. Hicom 100 E then sends a DTMF sequence. This contains
information identifying the extension which made the call, for example, and whether the call was
forwarded or transferred. Memo, in turn, sends the DTMF character *68 <extension number> 0
to the extensions to signal that a message is waiting.
When you enter the password "# 5 9 5 " in the Memo Technical support menu (wrench), the
DTMF characters are also listed in the upper left-hand corner.
Setup information:
1. The ports are entered as "Voicemail" (2) under "Station type" (13 11).
2. A cyclic huntgroup must be set up for all ports (15 16 1/2).
3. The hunting group is to be assigned a name (15 16 3).
4. Each extension port is also to be assigned a name (13 12).
5. The hunting group is entered for destination 1 in a free call destination list (15 19 1).
A31003-K16-X001-3-7620, 07/99
Hicom 100 E Version 2.1, Service manual
Plus products
Answering machines
11-1