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Siemens Hicom 118 User Manual

Analogue telephone
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Hicom 118
Analogue Telephone

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  Summary of Contents for Siemens Hicom 118

  • Page 1 Hicom 118 Analogue Telephone...
  • Page 3: Table Of Contents

    User Guide Introduction ....................4 Standard Features ................... 5 Internal and External Dialling ..............5 Dialling the Switchboard ................5 Call Transfer ....................6 Enquiry Call ....................7 3 Way Conference ................... 7 Shuttle ..................... 7 Call Pick Up ....................8 Call Back ....................
  • Page 4: Introduction

    This guide is designed to assist extension users on a Siemens Hicom 118 Communications System to use all authorised features. Your extension may not be authorised ∗ ∗ ∗ ∗ ∗ to use all features. The Siemens representative can confirm features that are available to you.
  • Page 5: Standard Features

    Internal and External Dialling Dialling Another Extension - lift handset, listen for internal dial tone - dial the required extension number Dialling an External Number - lift handset, listen for internal dial tone - dial line access code (code is normally 0) - dial the required external number Your telephone may have restricted dialling facilities, e.g.
  • Page 6: Call Transfer

    Call Transfer You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Recall key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and replace handset.
  • Page 7: Enquiry Call

    Enquiry Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation and then return to the original caller. Activate Enquiry Call - press Recall key, listen for internal dial tone - dial the required extension number or dial 0 and then the required external number - conduct your conversation...
  • Page 8: Call Pick Up

    Call Pick Up The call pick up feature allows you to answer any ringing extension, in your pick up group, from your telephone. Activate Call Pick Up An extension within your pick-up group is ringing A Ping Ring will alert you to an incoming call - lift handset, listen for internal dial tone - dial ∗...
  • Page 9: Call Back

    Call Back Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - press Recall ∗ ∗ ∗ ∗ ∗ 58 - confirmation tone is heard - replace handset The system will automatically call you back when both your extension and the called extension are free.
  • Page 10 Call Back - Cont’d Cancel Call Back (Before Ring Back) - lift handset - dial # 58 - confirmation tone is heard - replace handset All Call Back requests which you initiated will now be cancelled. A maximum of 2 Call Back requests can be initiated from, or to, your extension.
  • Page 11: Call Park

    Call Park This feature allows you to Park an external call on your extension to be retrieved at any extension or from the switchboard. There are 10 Park positions (0-9 on keypad). Park a Call - press Recall key, listen for internal dial tone - dial ∗...
  • Page 12: Call Diversion Features

    Call Forwarding / Divert This feature allows for 3 types of forwarding, or diversion, of your calls to an extension of your choice. Programme Call Forwarding / Divert - lift handset, listen for internal dial tone - dial ∗ ∗ ∗ ∗ ∗ 1 plus type of forwarding (1,2 or 3) plus extension number - listen for confirmation tone - replace handset When you lift the handset special dial tone will be heard to remind you that the...
  • Page 13: Pin Features

    Electronic Telephone Lock This feature allows you to lock your extension, by dialling your Lock Code, which prevents unauthorised use of your extension. The initial or default code is 00000 Set your Lock Code - lift handset, listen for internal dial tone - dial ∗...
  • Page 14: Optional Features

    - dial the relevant code ∗ ∗ ∗ ∗ ∗ 7100 - ∗ ∗ ∗ ∗ ∗ 7355 - wait whilst system dials the number The system will now dial the required external number, the time taken will vary according to the type of main exchange to which your Hicom 118 is connected.
  • Page 15: Last Number Redial

    Last Number Redial This feature allows you to redial the last number that you dialled from your telephone. Redial the Number - lift handset, listen for internal dial tone - press Redial key - the number is now automatically dialled by the system The number will remain stored until another number is stored, thus erasing the previous number.
  • Page 16: Quick Reference

    Quick Reference ∗ ∗ ∗ ∗ ∗ ∗ ∗ ∗ ∗ ∗ Siemens Telecommunications (Pty) Ltd Private Bag X71 Halfway House 1685...