39,002.40 And 39,003.41 Scanner Subsystem Test Faults; 39,004.42 Scanhead Locked Or Shipping Restraint Faults - Xerox Phaser 8860 Service Manual

39,002.40 and 39,003.41 Scanner Subsystem Test Faults

A Scanner DRAM or Optical self test error has occurred. The following troubleshooting proce-
dure applies to these errors:
Scanner Subsystem Test Faults
39,002.40 The Scanner DRAM test failed.
39,003.41 The Scanner Optical Test failed.
Initial Actions
• Cycle system power and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 39,00X.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Scanner Assembly, PL 1.0
Troubleshooting Procedure
Table 2 Scanner Subsystem Faults Troubleshooting Procedure
Step Questions or Actions
1 Cycle system power and retest.
Does this correct the problem?
2 Replace the Scanner Assembly (REP
1.0.11).
Initial Issue
Phaser 8860/8860MFP Service Manual
Yes No
Complete. Go to Step 2.
Complete.

39,004.42 Scanhead Locked or Shipping Restraint Faults

A Scanner self test determined the Scanhead was either locked, or the shipping restraint
remained. The following troubleshooting procedure applies to these errors:
Scanhead Lock or Shipping Restraint Faults
39,004.42 The Scanhead did not reach Home position. Release Scanner Shipping Restraint
or Scanhead Locked appears on the Control Panel display.
Initial Actions
• Check the Scanhead lock.
• Check for packaging.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 39,004.42 Troubleshooting Reference Table
Applicable Parts
Scanner Assembly, PL 1.0
Troubleshooting Procedure
Table 2 Scanhead Locked Troubleshooting Procedure
Step Questions or Actions
1 Cycle system power and retest.
Does this correct the problem?
2 Replace the Scanner Assembly
1.0.11).
09/2007
2-49
Wiring and Plug/Jack References
Yes No
Complete. Go to Step 2.
(REP Complete.
Error Messages and Codes
39,002.40 and 39,003.41, 39,004.42