Email Login Error - Xerox Phaser 6180MFP Service Manual

Email Login Error

Phaser 6180MFP Multifunction Printer Service Manual
POP3 or SMTP Authentication has failed. The following troubleshooting
procedure applies to these errors.
Applicable Chain Link
Chain Link
Authentication Fail for Maillib)
Chain Link
Chain Link
Authentication Fail for Maillib)
Chain Link
Initial Actions
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Scanner Controller Board, PL9.1.1
Image Processor Board, PL9.1.20
Multi-Protocol Card, PL9.1.23
Troubleshooting Procedure Table
Step Actions and Questions
1. Check the network connection using
1
ping command.
2. Does the printer connect to the
network?
2 1. Check the Address Book setting:
System
Book
2. Is the Address Book setting correct?
1. Check the printer specification.
3
2. Does the printer specification meet
the server specification?
016-505: Email Login Error, POP3 Login Failed Error (POP
016-506: Email Login Error (SMTP Input Error)
016-507: Email Login Error, SMTP Login Failed Error (SMTP
016-782: Login Error
Wiring and Plug/Jack Map References
> Admin Menu > Address
> Speed Dial/Group Dial.
Error Messages and Codes
Yes No
Go to step 2. Go to step 5.
Go to step 3. Set the correct
Address Book
information.
Go to step 4. Change the
server.
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