Residual Image Or Ghosting - Xerox Phaser 6180MFP Service Manual

Print-Quality Troubleshooting

Residual Image or Ghosting

5-50
There are faint, ghostly images appearing on the page. The images may be
either from a previous page or from the page currently being printed.
Initial Actions
Check the paper transfer path.
Ensure there are no debris on the transfer path.
Verify the paper is within the printer specifications (refer to "Media and
Tray Specifications" on page 1-34).
Troubleshooting Reference Table
Applicable Parts
Transfer Unit, PL4.1.1
Print Cartridge (C/M/Y/K),
PL5.1.17-20
Fuser, PL6.1.10
Image Processor Board, PL9.1.20
Warning
Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Procedure Table
Step Actions and Questions
1. Check the printing usage.
1
2. Did the user print the same image at
a large volume?
1. Print a page including color
2
photograph. If not possible, perform
Test Print (Cyan 20%, Magenta
20%, Yellow 20%):
Printer Diag
2. Does the image quality improve?
Example Print
Yes
Go to step 2.
Complete.
Service Mode >
> Test Print.
Phaser 6180MFP Multifunction Printer Service Manual
Residual Image/Ghosting
No
Go to step 3.
Go to step 3.