Print Cartridge CRUM Error (Yellow/Magenta/Cyan/Black)
Phaser 6180MFP Multifunction Printer Service Manual
The Print Cartridge CRUM communication is detected. The following
troubleshooting procedure applies to these errors.
Applicable Chain Link
Chain Link
Chain Link
Chain Link
Chain Link
Initial Actions
Check the Print Cartridge life using CentreWare IS.
Cycle printer power.
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Print Cartridge (Y/M/C/K),
PL5.1.17-20
CRUM Connector, PL5.2.1
MCU Board, PL9.2.13
CRUM Harness, PL10.1.9
Troubleshooting Procedure Table
Step
Actions and Questions
1. Check the Print Cartridge(s) for
1
correct installation.
2. Is the Print Cartridge(s) correctly
installed?
2
Does the error still occur when the
printer is turned On?
Is the Print Cartridge a Xerox Print
3
Cartridge?
1. Check the CRUM Connector for
4
correct installation.
2. Is the connector securely
connected?
093-925: Black CRUM Error
093-950: Yellow CRUM Error
093-951: Magenta CRUM Error
093-952: Cyan CRUM Error
Wiring and Plug/Jack Map References
"Map 2 - Laser Unit and Feeder" on
page 10-11
"Map 4 - LVPS and MCU Board" on
page 10-13
"Developer" on page 10-38
Error Messages and Codes
Yes
No
Go to step 3.
Reseat the Print
Cartridge(s)
(page 8-11).
Go to step 2.
Go to step 4.
Complete.
Go to step 5.
Install a Xerox
Print Cartridge.
Go to step 5.
Reseat the
CRUM
Connector
(page 8-56).
Go to step 5.
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