Multiple Feed
Phaser 6180MFP Multifunction Printer Service Manual
Multiple sheets of paper are fed concurrently. The following troubleshooting
procedure applies to this error.
Initial Actions
Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Retard Roll (Separator), PL2.2.7
MPT Feed Roll, PL3.1.10
Feeder Unit, PL3.2.1
Metal Regi Roll, PL3.2.6
Rubber Regi Roll, PL3.2.7
Turn Roll, PL3.2.32
Feed Roll, PL3.2.53
Retard Roll, PL13.2.10
Retard Roll (Nudger), PL13.4.10
Troubleshooting Procedure Table
Step
Actions and Questions
1
1. Check the paper feeding.
2. Does multiple feed occur?
2
1. Check the paper. Replace the paper.
2. Does multiple feed still occur?
Error Messages and Codes
Wiring and Plug/Jack Map References
Yes
Go to step 2.
Replace the
following parts:
MPT Feed
Roller
(page 8-13)
Tray 2 Feed
Roller
(page 8-14)
Tray 3 Feed
Roller
(page 8-16)
Tray 2 Retard
Roller
(page 8-15)
Tray 3 Retard
Roller
(page 8-17)
No
Go to step 3.
Complete.
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