Xerox Phaser 6180MFP Service Manual page 504

General Troubleshooting
4-92
Troubleshooting Procedure Table (continued)
Step Actions and Questions
1. Manually dial any out-of-area phone
3
number.
2. Is there a connection?
4 1. Check the line type.
Confirm that the line is not an ISDN/
xDSL/IP phone line but an analog line.
If no dial tone is present at Off hook, the
line may be faulty.
2. For PSTN:
Is there a continuous tone present at the
hook?
Does the cable have 2 conductors?
Is the line a PBX?
5
6 1. Update Fax Setting information for a new
fax job.
2. Send a fax to another fax machine.
3. Did the fax transmit?
1. Check the outside line prefix is added.
7
2. Is the fax number correct?
Yes
Go to step 6.
Manually dial
any local
phone
number using
touch tone.
Go to step 8.
Go to step 10. Note: Error
Check the
following
information:
System
Admin Menu
> Fax
Settings.
Ans Select
Line Type
Dialing
Type
Phaser 6180MFP Multifunction Printer Service Manual
No
Check if the
transmission
route
consists of
multiple
telephone
service
providers.
Confirm that
your
telephone line
supports
faxing.
Go to step 5.
Request the
telephone
company for
a line repair.
035-781
occurs when
the receiving
line is busy. If
the receiving
line is not
busy, resend
the fax.
Go to step 7.
Retry the fax
transmission.
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