Xerox Phaser 6180MFP Service Manual page 553

Phaser 6180MFP Multifunction Printer Service Manual
Troubleshooting Procedure Table (continued)
Step Actions and Questions
Does the error still occur?
4
1. Check the paper condition.
5
2. Is the paper dry, recommended
type, and loaded in the correct
position?
6 1. Check the Print Cartridge (C/M/Y/K)
for damages.
2. Is the Print Cartridge damaged?
7 1. Check the Transfer Unit for correct
installation. Reseat the Transfer Unit
(page 8-9).
2. Does the image quality improve?
1. Check the laser beam path.
8
2. Are there any debris between the
Laser Unit and Transfer Unit?
9 1. Perform Yellow/Magenta/Cyan/Black
Toner Motor test (Yellow, page 4-61;
Magenta, page 4-62; Cyan,
page 4-63; Black, page 4-64):
Service Mode
Engine Diag >
Motor.
2. Does the Toner Dispenser Motor
rotate?
1. Check the HVPS for correct
10
installation. Reseat the HVPS
(page 8-64).
2. Does the image quality improve?
11 1. Replace the Print Cartridge
(page 8-11).
2. Does the image quality improve?
Yes
Replace the
Scanner
Controller Board
(page 8-99).
Go to step 6.
Replace the
Print Cartridge
(page 8-11).
Complete.
Remove the
debris.
Go to step 10.
> Printer Diag
Motor Test > Toner
Complete.
Complete.
Print-Quality Troubleshooting
No
Complete.
Replace the
paper.
Go to step 7.
Go to step 8.
Go to step 9.
Replace the
following parts:
1. MCU Board
(page 8-88).
2. Toner
Dispenser
Motor
(page 8-59).
Go to step 11.
Replace the
Image
Processor
Board
(page 8-90).
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