Xerox Phaser 6180MFP Service Manual page 555

Phaser 6180MFP Multifunction Printer Service Manual
Troubleshooting Procedure Table (continued)
Step Actions and Questions
Does the error still occur?
5
1. Check the paper condition.
6
2. Is the paper dry, recommended
type, and loaded in the correct
position?
7 1. Check the Print Cartridge (C/M/Y/K)
for damages.
2. Is the Print Cartridge damaged?
1. Check the Transfer Unit for correct
8
installation.
2. Reseat the Transfer Unit (page 8-9).
3. Does the image quality improve?
9 1. Check the laser beam path.
2. Are there any debris between the
Laser Unit and Transfer Unit?
1. Check the wiring harness
10
connectors P/J12 and P/J151
between the Laser Unit and the MCU
Board.
2. Are the connectors securely
connected?
1. Perform Yellow/Magenta/Cyan/Black
11
Toner Motor test (Yellow, page 4-61;
Magenta, page 4-62; Cyan,
page 4-63; Black, page 4-64):
Service Mode
Engine Diag >
Motor.
2. Does the Toner Dispenser Motor
rotate properly?
12 1. Check the Image Processor Board
for correct installation. Reseat the
Image Processor Board
(page 8-90).
2. Does the image quality improve?
13 1. Check the MCU Board for correct
installation. Reseat the MCU Board
(page 8-88).
2. Does the image quality improve?
1. Check the HVPS for correct
14
installation. Reseat the HVPS
(page 8-64).
2. Does the image quality improve?
Yes
Replace the
Scanner
Controller Board
(page 8-99).
Go to step 7.
Replace the
Print Cartridge
(page 8-11).
Complete.
Remove the
debris.
Go to step 11.
Go to step 12.
> Printer Diag >
Motor Test > Toner
Complete.
Complete.
Complete.
Print-Quality Troubleshooting
No
Complete.
Replace the
paper.
Go to step 8.
Go to step 9.
Go to step 10.
Reconnect the
connectors.
Go to step 11.
Replace the
MCU Board
(page 8-88).
If not, replace
the Toner
Dispenser
Motor
(page 8-59).
Go to step 13.
Go to step 14.
Go to step 15.
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