Error Messages and Codes
Jam at Tray 2 (Feed Jam)
3-34
Paper fed from Tray 2 did not reach the Registration Sensor on time. The
following troubleshooting procedure applies to this error.
Applicable Chain Link
Chain Link
Initial Actions
Ensure that Tray 1 (MPT) is attached to the printer.
Try picking paper from a different tray.
Check the paper path for obstructions or debris.
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Tray 1 (MPT) Retard Holder Kit,
PL2.1.3
Feeder Unit, PL3.2.1
Feed Roll, PL3.2.53
MCU Board, PL9.2.13
Troubleshooting Procedure Table
Step
Actions and Questions
1. Perform the Registration Sensor
1
test (page 4-43):
Printer Diag
Sensor Test
2. Does the number on the Control
Panel increase by 1 when the
Actuator of the Registration Sensor
is activated?
1. Check the wiring harness
2
connectors P/J23, P/J232, and P/
J2322 between the MCU Board and
the Registration Sensor.
2. Are the connectors securely
connected?
077-903: Jam at Tray 2 (IOT Feed Jam)
Wiring and Plug/Jack Map Reference
"Map 2 - Laser Unit and Feeder" on
page 10-11
"Map 4 - LVPS and MCU Board" on
page 10-13
"Tray 1 (MPT) and Registration" on
page 10-26
"Feeder" on page 10-30
Service Mode
>
>
Engine Diag
>
>
Regi
Sensor.
Phaser 6180MFP Multifunction Printer Service Manual
Yes
No
Go to step 3.
Go to step 2.
Go to step 3.
Reconnect the
connectors.