Phaser 6180MFP Multifunction Printer Service Manual
Troubleshooting Procedure Table (continued)
Step
Actions and Questions
1. Manually dial any local phone number
8
using touch tone with the outside line
prefix (i.e., 9).
2. Is there a connection?
9
1. Check for the pulse. Manually dial using
pulse 20PPM.
2. Is there a connection?
10
1. Receive a fax from another fax machine.
2. Did the reception complete?
1. Check the Fax setting:
11
Menu
>
Fax Settings
2. Is the Ans Select setting correct?
12
1. Check the Auto Answer Fax value:
System
>
Admin Menu
Auto Answer Fax.
2. Does the value exceed 30?
Yes
Go to step 3.
Go to step 3.
Complete.
Connect
additional
devices such
as external
telephone and
answering
machine.
System
>
Admin
Go to step 12. Correct the
>
Ans Select.
Set the value
>
Fax Settings
>
to below 30.
General Troubleshooting
No
Go to step 9.
Set pulse to
10PPM.
Go to step 3.
1. Check the
Secure
settings:
System
>
Admin
Menu
>
Secure
Settings
>
Secure
Receive.
2. Is Secure
Rcv. Set
Disable?
(the default
setting is
Disable)
setting. Refer
to "Fax
Configuration
Settings" on
page 4-99 for
detailed
information.
Replace the
Scanner
Controller
Board
(page 8-99).
4-93