Voice Mail Administrator Procedures - Inter-Tel CS-5200 Administrator's Manual

INTER-TEL
To freeze or unfreeze network history:
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Voice Mail Administrator Procedures

If your phone has been programmed as the Voice Mail Administrator, you can use special fea-
tures that are not provided to other voice mailbox owners. The Voice Mail Administrator mail-
box has all the end-user mailbox features, plus the ability to do the following:
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To begin using the Voice Mail Administrator's mailbox you will need to first initialize the
mailbox.
To initialize the Voice Mail Administrator's mailbox:
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Freezing/Unfreezing the Network History
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CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
While on-hook, enter the Diagnostics Mode feature code (9900/9100) to turn on diag-
nostics mode. The display shows DIAGNOSTICS ON.
Enter the Network Freeze Zone System Histories feature code (9939/9139) or Network
Unfreeze Zone System Histories feature code (9989/9189). Display shows SELECT
FRZ ZONE (0–9) #.
Enter the number of the zone you want to freeze or unfreeze. The display shows
FREEZE ZONE XX IS FROZEN (or UNFROZEN). If you attempt change the state of
the system history to its current status, the display shows FREEZE ZONE XX
ALREADY FROZEN (or UNFROZEN).
Enter the Diagnostics Mode feature code (9900/9100) to turn off diagnostics mode. The
display shows DIAGNOSTICS OFF.
Record a broadcast message
Perform mailbox and group list maintenance
Create and select custom audiotex recordings (voice mail company greetings, auto
attendant recordings, call routing announcements, and hunt group overflow and
announcement station recordings)
Import fax documents
Customize or reinstate voice mail prompts
If ASR is enabled for your mailbox, you have the option of issuing a spo-
ken command or pressing a dialpad button. For ASR guidelines, refer to
NOTE
"Automatic Speech Recognition" on
Dial the voice mail access number.
Say "Login" or press to identify yourself as a subscriber.
Say or enter the Voice Mail Administrator's mailbox number.
Enter your default password (mailbox number) and then press
If you want a password, enter a new password using digits 0–9 (up to 12 digits), and
then press when you are done. The messaging system plays back your password.
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If you do not want to use a password, just say "Skip" or press
To provide system security, all mailboxes and extension IDs should have
a password. To make the passwords difficult to guess, they should not
NOTE match the mailbox number or consist of one digit repeated several times.
This is especially important for the Voice Mail Administrator's mailbox,
which allows programming access to other mailboxes.
Say "Accept" or press to accept the entry or say "Erase" or press to erase and re-enter
your password. The system prompts you to record your directory name.
After the tone, record your first and last names.
Administrator Procedures
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