House Phone - Inter-Tel CS-5200 Administrator's Manual

System Features
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INTER-TEL CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005

House Phone

This feature provides users with the ability to place a predesignated intercom or outside call
simply by lifting the handset (or pressing the Speaker button, if using an Inter-Tel endpoint) on
a designated House Phone. In a network, the House Phone can be programmed to dial an off-
node device. Several applications for this feature include:
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Any endpoint may be designated as a House Phone in Database Programming. However, this
feature is usually assigned to single line endpoints. The primary Attendant should not be desig-
nated as a House Phone.
The number dialed by the House Phone is determined by the station's Speed Dial program-
ming. The number programmed through the database or in Station Speed Dial location 0 is
automatically dialed during day mode, and the number in location 1 is dialed during night
mode. This number can be either an extension number or an outside phone number. If it is an
outside number, it must be preceded with a trunk access code (and a pause if necessary).
Once the House Phone status has been programmed, the Speed Dial number can only be
changed while on-hook (if it is an Inter-Tel endpoint) or through individual endpoint informa-
tion (special purpose endpoint) programming because lifting the handset will cause the end-
point to dial the designated number.
Incoming calls take precedence over outgoing calls. If using a single line endpoint or an Inter-
Tel endpoint that is programmed for automatic trunk access (see
automatically answered when the handset is lifted or the Speaker button is pressed.
The "House Phone Mode" flag determines whether a single line House Phone returns dial tone
or does not return dial tone after the called party disconnects. At the System level of program-
ming, all House Phones may be set in either Normal mode or Restricted mode. At the individ-
ual Endpoint level of programming, a House Phone must be programmed to dial specific digits
as soon as the handset is taken off-hook. The programmed digits may ring a specific endpoint
or a Hunt Group that rings multiple endpoints.
Normal mode allows the user to enter a feature code or place a call after the automatically
called number hangs up. Restricted mode prevents the user from performing any operation
other than placing a House Phone call. The System default state is Normal.
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Courtesy paging endpoint: Visitors hear pages instructing them to pick up the house
phone (such as the paging endpoints used in airport terminals). When they lift the hand-
set, they are connected to a pre-programmed station user who can give them a message
or connect them to a call.
Emergency endpoint: The House Phone can be programmed to automatically dial the
Emergency Call feature code. Using the House Phone for this purpose could save time
in an emergency.
Service endpoint: Customers can use the House Phone(s) to place orders or receive
special services from the lobby. For example, the House Phone would automatically
dial the extension number of a service representative (or hunt group number of the ser-
vice department).
Intercom network: House Phones could be placed in specific locations throughout a
building (such as examination rooms in a doctor's office) and could be programmed to
call a specific endpoint or group of endpoints (such as nurses' stations).
page 170), any ringing call is
House Phone