Leaving Messages - Inter-Tel CS-5200 Administrator's Manual

INTER-TEL

Leaving Messages

To leave a message waiting indication:
1.
2.
To leave the message with the called party's message center: Do not hang up. When the
Message Wait timer expires, a private call is automatically placed to the called party's message
center. (If the message center is a Voice Mail hunt group, the called party's mailbox is automat-
ically dialed after the Voice Mail unit answers the call.) Leave your message with the message
center and hang up. The called endpoint receives message waiting indications. If the message
center does not answer the call (that is placed after the timer expires), the display will show
that the message was from your endpoint and you will be called when the endpoint user
responds to the message indications. The display shows MESSAGE LEFT FOR <username>.
NOTE
Silent Messages
Silent messages can be placed while on- or off-hook without making an intercom call to the
endpoint. This method should be used by analog Voice Mail units.
To leave a silent message:
Canceling a Message Waiting Indication
Occasionally, before the person you called responds to your message, you may want to cancel
a Message Waiting indication that you left on their endpoint. If the message was left with the
person's message center, you cannot cancel the Message Waiting indication; only the message
center can cancel that message. Use the following procedure to cancel a message that you left
on an endpoint.
To cancel a message you left:
1.
Leaving Messages
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
When calling an endpoint, if you hear a busy signal, Do-Not-Disturb signal (repeating
signal of four fast tones and a pause), or the call is not answered:
Inter-Tel endpoints: Press the
the Message feature code (365). The endpoint receives a Message Waiting indication.
The display shows HANG UP OR WAIT FOR MESSAGE CENTER.
Single line endpoints: Hookflash and enter the Message feature code (365).
To have the called party call you: Hang up or press a trunk button or the
ton to disconnect before the Message Wait timer expires. The display shows MES-
SAGE LEFT FOR <username>.
If the endpoint you are calling does not have a designated message center, you
will hear dial tone immediately after pressing the
will receive a Message Waiting indication.
Executive Display, Professional Display, and Model 8660 or 8662: While on-hook,
press the button. Then press the
MSG
shows LEAVE MESSAGE ON EXTENSION. Enter the desired extension number. The
number is shown on the display. (If desired, you can press the
button to use the intercom directory to look up a number. Refer to
tions.)
Other Inter-Tel endpoints: While on-hook, enter the Silent Message feature code
(367). Then dial the extension number of the desired endpoint.
Single line endpoints: Lift the handset and enter the Silent Message feature code
(367). Then dial the extension number of the desired endpoint and hang up.
Executive Display, Professional Display, and Model 8660 or 8662: While on-hook,
press the button. Then press the
MSG
shows CANCEL MESSAGE ON EXT#. If desired, you can press the
button. Or press the Special button and enter
MSG
MSG
LEAVE MESSAGE
CANCEL MESSAGE
System Features
but-
IC
button. The endpoint
menu button. The display
menu
IC DIRECTORY
page 227 for instruc-
menu button. The display
IC DIRECTORY
Page 181