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INTER-TEL
Locating a Name
Two methods may be used to enter a name using your endpoint's dialpad digits: Quick Spell
and Exact Spell. Outside callers and endpoint users with nondisplay endpoints and single line
endpoints use Quick Spell. Display endpoints use the Exact Spell method.
•
•
After the digits have been entered, the caller presses
Attendant application plays the name that most closely matches the digit(s) that were entered.
If
#
If a user presses
instructing the caller how to enter a name. (Display endpoint users will receive Exact Spell
instructions; all other users will hear Quick Spell instructions.)
Changing the First/Last Name Search
Each directory can be programmed to be organized by last name or by first name. Callers
accessing a directory receive system voice prompts that ask them to enter the first or last name
of the person for whom they want to leave a message.
If an Executive Display, Professional Display, or Model 8560 phone with menu buttons is used
to access a directory, the caller may switch back and forth from looking up a last name, to a
first name simply by pressing the corresponding menu button. Callers using other Inter-Tel
phones or single line phones can press
Locating a Name
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Quick Spell callers press a single digit (or button) from their endpoint dialpad for each
letter or character entered. For example, dialpad button
shows DEF, etc. To enter JONES, you would press
are not shown on the buttons: for "Q" press
marks press the
button.
1
Exact Spell callers press the dialpad buttons to enter the name. The number of times a
button is pressed determines which character is entered, as shown on the chart below.
When adjoining characters are located under the same button, press
advance to the next character. For example, 5666
"JONES."
Table 39.
Quick Spell and Exact Spell Dialpad Entries
BUTTON
1
2
3
4
5
6
7
8
9
0
is pressed without entering any digits, the caller will hear the first name in the directory.
at any time while spelling a name, the system will play a helpful prompt
0
5
, for "Z" press
7
NUMBER OF TIMES BUTTON IS PRESSED
1
2
3
-
&
(
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
T
U
V
W
X
Y
@
:
.
to begin the search. The Automated
#
to toggle between last and first name.
5
Voice Processing Features
shows ABC, button
2
. Some characters
6
6
3
7
, for punctuation
9
once to
FWD
66337777 would enter
FWD
4
5
)
1
'
2
!
3
*
4
#
5
Ñ
6
S
7
?
8
Z
9
,
0
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