Transfer-To-Connect Endpoint Flag; Transfer To Ring - Inter-Tel CS-5200 Administrator's Manual

System Features
®
INTER-TEL CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005

Transfer-to-Connect Endpoint Flag

If the Transfer-To-Connect Allowed endpoint flag is enabled, an announced transfer call
(including an announced transfer from Voice Mail) connects immediately with the destination
once the transferring party hangs up. (If the flag is disabled, the recipient must press a Call but-
ton or the
if the user picks up the handset for the initial call and the transferring party disconnects, the
transferred party hears a single tone and then is immediately connected without any further
action from the user. Calls will not automatically connect in handsfree speakerphone mode.
This flag applies only to Inter-Tel endpoints and is disabled in the default state.

Transfer to Ring

To transfer a call or conference:
1.
2.
3.
4.
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button to answer the transferred call). If the user has a headset enabled, or
ANSWER
Inter-Tel endpoints: While on a call, press the
button and enter the Transfer to Ring feature code (345). Intercom dial tone is heard.
The display shows TRANSFER CALL TO EXTENSION.
Single line endpoints: While on a call, hookflash. Tones are heard, followed by inter-
com dial tone.
EITHER, Select an outgoing trunk group or press the OUTSIDE PHONE menu button,
and dial the desired phone number. If all trunks in the trunk group are busy, select
another trunk group or camp on and wait for a trunk. If you hear repeating reorder
tones, you dialed a restricted phone number. To return to the caller on transfer hold,
press the lit Call button, trunk button, or
flash twice (single line endpoint).
OR, Dial the desired extension number or press a Speed Dial button, the
menu button, or the MESSAGE CENTER
use the Directory feature by pressing the
can be an endpoint extension number,
or a Voice Mail extension number.
Transfer to an endpoint that is forwarded to Voice Mail: You hear repeating
a.
double tones and the display shows DEST FORWARDED TO VOICE MAIL.
b. Transfer to Voice Mail: The system waits for you to enter the mailbox number.
The display shows ENTER MAILBOX. Enter the desired mailbox number. Users
of Executive and Professional Display phones and Model 8560 phones can access
the Directory feature by pressing the IC DIRECTORY menu button, if the system
is validating mailbox numbers. If you do not enter a mailbox number before you
hang up, the caller is connected to the Voice Mail unit and must enter the mailbox
number after listening to the introductory voice prompts.
If desired, wait for an answer and announce the call. If you are calling an endpoint such
as Automated Attendant that does not accept call announcements, the display shows
HANG UP TO FINISH TRANSFER.
You have the following options:
To complete the transfer: Hang up or press another Call button. The display shows
CALL TRANSFERRED TO <user name>.
To return to the caller: Press the fluttering Call button, trunk button, or
ton (Inter-Tel endpoint) or hookflash twice (single line phone).
To try another endpoint: Press the
enter the Transfer to Ring feature code (345). Then dial another extension number.
button, or press the Special
TRANSFER
button (Inter-Tel endpoint) or hook-
IC
menu button. Model 8660 or 8662 users can
IC DIRECTORY menu button. The number
for the Attendant, a hunt group pilot number,
0
button or press the Special button and
TRANSFER
Transfer-to-Connect Endpoint Flag
VOICE MAIL
but-
IC