Nortel CallPilot Install Manual page 154

154 Chapter 6 Maintaining a High Availability system
If the Heartbeat (HB1), Heartbeat backup (HB2), or Mirroring link IP
addresses are changed, you must uninstall and reinstall the AutoStart
software on both servers as part of changing the IP addresses. For more
information, see the following:
•
•
Changing the HB1, HB2, and Mirroring IP addresses
Step
1
2
3
4
Copyright © 2007, Nortel Networks
.
"Uninstall the AutoStart software" (page 228)
"Reinstall the AutoStart software" (page
Action
Uninstall the AutoStart on both High Availability servers. For more
information, see
Move the dongle to the server where you will run Configuration
Wizard to perform the IP address change and wait 3 minutes.
Use the Windows Services utility to manually start the following
CallPilot services individually and in the following order:
• Adaptive Server Anywhere - DB_SQLANY
• CallPilot HAL Monitor
• CallPilot LDAP
• CallPilot AOS
•
CallPilot Multimedia Volume 1
• CallPilot Multimedia Volume 102
• CallPilot Multimedia Volume 103
• CallPilot Multimedia Cache
Log on to CallPilot Manager and run the Configuration Wizard as
follows:
a. On the main CallPilot Manager screen, click the Configuration
Wizard icon.
Tip: You can also start the Configuration Wizard by clicking
Tools > Configuration Wizard.
Result: A dialog box appears prompting you to choose either
an Express or Standard setup.
b. Select OK to dismiss the dialog box.
Result: The Configuration Wizard: Configuration Mode screen
appears.
Nortel CallPilot
High Availability: Installation and Configuration
NN44200-311 01.06 Standard
5.0 15 May 2007
234).
"Uninstall the AutoStart software" (page 228).