Backup And Restore - Nortel CallPilot Install Manual

3. Bring the CallPilot resource group online. For more information, see
4. Using Windows Device Manger, right click Modems and then select
Method 2:
1. Manually trigger a failover by shutting down the server. For more
2. Using Windows Device Manger, right click Modems and then select
Remote Access tools
The following tools can be used to access the servers in the CallPilot 5.0
High Availability system:
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Backup and restore

For the High Availability system, the backup device must be defined on both
the active and the standby servers. If the backup device is not defined and a
failover occurs, scheduled backups do not run on the standby server.
If you must remotely connect to CallPilot Manager to perform a backup,
Nortel recommends that you use the Managed CLAN host name or the
Managed CLAN IP address to connect to a server in the High Availability
pair.
On a CallPilot 5.0 High Availability system, use the following procedures to:
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Copyright © 2007, Nortel Networks
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"Bringing the CallPilot resource group online" (page
Scan for hardware changes.
information, see "Initiating a manual failover" (page
Scan for hardware changes.
WebEx (Customer assistance is required. An Internet Explorer browser
security setting must be changed.)
VPN (Access permission is required.)
Remote Desktop (Normally blocked by enterprise gateways. Nortel does
not recommend this tool to access the active High Availability server.)
PCAnywhere (Normally blocked by enterprise gateways.)
create a backup device
schedule an archive backup
perform a full system backup
Note: The following procedure is not required if you must create a
full-system backup to a tape on a CallPilot 5.0 High Availability system.
Backing up to tape requires that a tape drive must be physically attached
to each High Availability server to ensure that scheduled backups can
run after a failover.
Nortel CallPilot
High Availability: Installation and Configuration
NN44200-311 01.06 Standard
5.0 15 May 2007
Support 241
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