64 Nortel IP Phone 2002
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Double-press the Services key to access Network diagnostic utilities. For more information about
Network diagnostic utilities, see
If a call is presented while the user is manipulating an option, the IP Phone 2002 rings and the
DN key flashes. However, the display is not updated with the Caller ID, and the programming
text is not disturbed.
The user can originate a call using Autodial or Last Number Redial while manipulating an option.
However, the display is not updated with the dialed digits or the Caller ID information, and Autodial
and Last Number Redial intercept the dialpad.
Supported features
The IP Phone 2002 supports the following telephony features:
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Copyright © 2003–2007, Nortel Networks
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Test Local Mode and Resume Local Mode (if Branch Office is configured)
Appendix "IP Phone diagnostic utilities" (page
four programmable line (DN)/ feature keys (self-labeled)
four context-sensitive soft keys (self-labeled) that provide access to a
maximum of nine features
Functions for the context-sensitive soft keys are configured in LD 11.
For more information about context-sensitive soft keys, see Features
and Services Fundamentals—Book 2 of 6 (NN43001-106).
volume control bar to adjust ringer, speaker, handset, and headset
volume
six specialized feature keys
— Quit
— Directory
— Message/Inbox
— Shift/Outbox
— Services
— Copy
six call-processing fixed keys:
— Mute
— Handsfree
— Goodbye
— Expand to PC
— Headset
— Hold
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.01 Standard
Release 5.0 7 December 2007
483).