Nortel i2002 Manuals

Manuals and User Guides for Nortel i2002. We have 9 Nortel i2002 manuals available for free PDF download: Description, User Manual, User's Card Manual, Documentation Update, Quick Reference Card, Quick Reference

Nortel i2002 Description (186 pages)

Internet Terminals

Brand: Nortel | Category: PBX | Size: 3.39 MB

Table of Contents
5
About this Document
9
Subject
9
Applicable Systems
9
Intended Audience
11
Conventions
11
Related Information
12
I2002 Internet Telephone
15
Contents
15
Introduction
16
Description
16
Supported Features
21
Features Not Currently Supported
22
Display Characteristics
22
Key Number Assignments
24
Dedicated Keys
24
Package Components
26
Before You Begin
27
Startup Sequence
29
First-Time Installation
30
Power Cycle Description
39
Reinstalling an I2002 Internet Telephone
39
Replacing an I2002 Internet Telephone
40
Removing an I2002 Internet Telephone from Service
41
I2004 Internet Telephone
43
Contents
43
Introduction
44
Description
44
Supported Features
49
Features Not Currently Supported
50
Display Characteristics
50
Key Number Assignments
52
Dedicated Keys
52
Package Components
55
Before You Begin
58
Startup Sequence
59
First-Time Installation
60
Power Cycle Description
70
Reinstalling an I2004 Internet Telephone
70
Replacing an I2004 Internet Telephone
71
Removing an I2004 Internet Telephone from Service
72
I2050 Software Phone
73
Contents
73
Description
73
System Components
74
Operating Parameters
93
Implementation
94
Operation
96
Installation
107
Configuration Utility
111
Running the I2050 Software Phone for the First Time
130
Changing the TN of an Existing I2050 Software Phone
131
Removing an I2050 Software Phone from Service
131
Configure Programmable Line
133
(Dn)/Feature Key Labels
133
Contents
133
Introduction
133
Description
133
Language Considerations
134
Changing Feature Key Labels
135
802.1Q Description
139
Contents
139
Introduction
139
Protocol Standard
140
Description
140
I2002 and I2004 Internet Telephone Support
141
I2050 Software Phone Support
142
Three-Port Switch Support
142
VLAN Ids
142
Corporate Directory
145
Contents
145
Introduction
145
Operation
145
Operating Parameters
146
Special Characters
147
Corporate Directory Views
149
Call Server Configuration
150
Call Server Memory Usage
151
Internet Telephone Maintenance and Diagnostics
153
Contents
153
Introduction
153
Maintenance and Diagnostics
154
Lamp Audit and Keep-Alive Function
156
Specifications
157
Contents
157
Power Requirements
157
Environmental Specifications
158
Internet Telephone Virtual Office
159
Contents
159
Introduction
159
Operating Parameters
160
Feature Interactions
161
Feature Packaging
163
Feature Implementation
164
Feature Operation
164
Emergency Services for Virtual Office
173
Contents
173
Introduction
173
Operating Parameters
176
Feature Interactions
178
Feature Packaging
178
Feature Implementation
178
Feature Operation
178
Contents
184

Nortel i2002 User Manual (107 pages)

Internet Telephone

Brand: Nortel | Category: Telephone | Size: 1.57 MB

Table of Contents
3
About this Guide

9
- Welcome
  9
- Acronyms
  10
- Audience
  10
- Text Conventions
  10
- How to Get Help
  11
- Related Publications
  11
Chapter 1 Setting up and Initializing Your I2002 Internet Telephone

13
Chapter 2 Introducing Your I2002 Internet Telephone

23
- Features and Services
  23
- Useful Terms
  26
  - Multiple User Logon
    26
  - Address
    26
  - Address Book
    27
  - Inbox
    27
  - Outbox
    27
  - Friends
    27
  - Presence
    27
  - Meet Me Audio Conferencing
    28
- Getting to Know the I2002 Internet Telephone
  29
Chapter 3 Configuring the I2002 Internet Telephone

39
- Adjusting Volume Settings
  40
  - Adjusting Ring Pattern
    40
  - Adjusting Handset Volume
    41
  - Adjusting Headset Volume
    41
  - Adjusting Handsfree Volume
    42
  - Adjusting Alerting Volume
    42
- Adjusting Contrast Setting
  43
- Setting Preferences
  43
  - Setting Alpha-Numeric Dialing
    43
  - Setting IM Display
    44
  - Setting Search Method
    44
  - Setting Ignore Action
    45
  - Setting Dialpad
    45
- Specifying Location
  46
- Setting Language Preferences
  46
- Setting Time Preferences
  47
  - Changing Date Format
    47
  - Changing Time Zone
    47
  - Changing Time Format
    48
- Displaying I2002 Internet Telephone Information
  48
- Resetting Your I2002 Internet Telephone
  49
- Switching Server Control
  49
Chapter 4 Making Calls

51
- Getting Started with Your I2002 Internet Telephone
  52
- Placing a Call
  53
- Nn10319
  54
- Entering an Address
  54
  - Searching for Addresses
    55
  - Global Search
    55
  - Adding Subjects to a Call
    56
- Answering an Incoming Call
  57
  - Active Call Actions
    58
- Receiving a Second Call
  58
  - Switching between Active Calls on the same Line
    59
- Ending a Call
  60
- Placing a Conference Call
  61
- Placing a Call on Hold
  62
- Parking a Call
  62
- Transferring a Call
  63
- Incoming Call Options
  65
  - Redirecting a Call
    65
  - Declining a Call
    66
  - Ignoring a Call
    66
- Sending and Receiving Instant Messages
  67
Chapter 5 Managing Your Calls

69
- Accessing the List of Friends
  70
- Changing Your Presence Status
  71
  - Customizing Presence Options
    71
- Adding Call Subjects
  73
- Adding Reject Reasons
  73
- Viewing Line Information
  74
- Using the Inbox Options
  74
- Managing Your Address Book
  77
- Managing Your Outbox
  78
Chapter 6 Advanced Features and Services

81
- Stock Query
  82
  - To Remove a Stock Query Entry
    82
- Instant Messaging
  83
  - Send an IM to an Entry in the Inbox, Outbox or Address Book
    83
  - Handling Incoming Instant Messages
    84
- Call Forward
  84
  - Forwarding a Call
    85
  - Canceling a Forwarded Call
    85
- Do Not Disturb (DND)
  86
  - Cancelling DND
    86
- User Login
  87
- User Logout
  87
- Retrieve Parked Call
  87
- Global Search
  88
- Program Key
  89
  - Remove a Programmed Key
    90
Chapter 7 Troubleshooting

91
Appendix A Using the Multimedia PC Client and the I2002 Internet Telephone

95
- I2002 Internet Telephone Indicator
  96
Appendix B Setting DHCP Parameters

97
- Things to Consider When Setting Parameters
  97
- Begin the Initialization Process
  98
- Nn10319
  98
Appendix C

103
Customer Support

103
Index

105

Nortel i2002 User Manual (84 pages)

Internet Telephone

Brand: Nortel | Category: IP Phone | Size: 2.44 MB

Revision History
3
Table of Contents
4
I2002 Internet Telephone

7
- Features
  7
Your I2002 Internet Telephone's Controls

8
I2002 Internet Telephone Display

11
Install Your I2002 Internet Telephone

12
Your I2002 Telephone Option Menu

14
- Adjust Volume
  15
- Adjust Screen Contrast
  17
- Select a Language
  18
- Select Date/Time Format
  18
- Display Diagnostics
  19
- Local Dialpad Tone
  19
- Choose Ring Type
  20
- Enable Onhook Default Path
  20
- Change Feature Key Label
  21
- Set Information
  22
Call Features

23
Make a Call

24
- Make a Call While On-Hook
  24
- Make a Call While Off-Hook
  24
- Use Handsfree Calling
  25
- Use the Corporate Directory
  26
- Use Predial
  28
- Use Auto Dial
  29
- Activate Ring Again
  30
- Redial Last Number Called
  31
- Use Speed Call
  31
  - Make a System Speed Call
    32
  - Use Hot Line
    32
  - Make an Intercom Call
    33
- Answer a Call
  
  34
- While on an Active Call
  
  35
  - Place a Call on Hold
    35
  - Transfer a Call
    35
  - Use Timed Reminder Recall
    36
  - Use Attendant Recall
    37
  - Use Call Park
    37
  - Record a Calling Party Number
    39
  - Display Incoming Calls
    39
  - Trace a Malicious Call
    40
- Incoming Calls
  
  41
  - Activate Automatic Answerback
    41
  - Activate Call Pickup
    41
  - Use Call Waiting
    42
- While You Are Away from Your Desk
  
  44
  - Use Call Forward
    44
  - Use Internal Call Forward
    45
  - Use Remote Call Forward
    45
  - Secure Your Telephone
    47
- Talk with more than One Person
  
  49
- Work Without Interruption
  
  53
  - Activate Make Set Busy
    53
Additional Call Features

54
- Auto Dial Transfer Feature
  54
- Use the Buzz Signal
  54
- Use Call Page Connect to Make an Announcement
  55
- Use Centrex/Exchange Switchhook Flash
  55
- Charge a Call or Charge a Forced Call
  56
- Use Enhanced Override Feature
  58
- Use Forced Camp-On Feature
  58
- Override a Busy Signal
  59
- Use Privacy Release
  60
- Use Radio Page
  60
- Use Voice Call
  62
Additional Features

63
- Virtual Office
  63
- Succession Branch Office
  68
Hospitality Features

70
- Set Automatic Wake-Up
  70
- Activate Message Registration
  71
- Use Maid Identification
  72
- Display Room Status
  73
Flexible Feature Codes (Ffcs)

75
Terms You Should Know

76
Index

80

Nortel i2002 User Manual (26 pages)

Internet Telephone Call Center, Meridian 1, Succession 1000, Succession 1000M, Succession 3.0 Software

Brand: Nortel | Category: IP Phone | Size: 1.03 MB

Table of Contents
4
I2002 Internet Telephone
5
Features
5
Your Internet Telephone's Controls
6
I2002 Internet Telephone Display
9
Display Areas
9
Agent and Supervisor Features
10
Agent Login
10
Login with Agent ID and Multiple Queue Assignments
11
Agent Logout
13
Agent Features
14
Answer ACD Calls
14
Call Forcing
15
Activity Code
15
Emergency
16
Not Ready
16
Answer or Make Non-ACD Calls
17
Contact Your Supervisor
17
Supervisor Features
19
Answer Agent
19
Agent Key
20
Answer Emergency
20
Call Agent
21
Interflow
21
Night Service
21
Observe
22
Display Agent Status
23
Display Queue
24

Nortel i2002 User Manual (13 pages)

using Nortel Networks i2002, i2004, and 1120/1140 VOIP telephone sets with an Asterisk based PBX

Brand: Nortel | Category: IP Phone | Size: 1.41 MB

Table of Contents
2
Introduction
3
- Like any Other Business Telephone System
  4
Getting Started: Installing the Telephone (Administrator May Have Done This)
5
Initial Configuration (Administrator May Have Done This)
6
Using Your Telephone
7
- Controls and Buttons
  7
- Initial Display
  7
- Calling Internally
  8
- Calling Outside
  8
- Answering a Call
  8
- Call on Hold
  8
- Transferring a Call
  9
- Call Park
  9
- Multiway Calls
  9
- Voice Mail
  9
- Message Waiting
  9
- General Asterisk Features
  9
- Soft Keys Configuration
  9
- Things You Can Change
  9
- Buttons that Don't Work yet
  9
- Moving Your Telephone
  10
Troubleshooting
10
- Diagnostics
  11
More about Asterisk
11

Nortel i2002 User's Card Manual (13 pages)

Internet Telephone

Brand: Nortel | Category: Telephone | Size: 0.71 MB

Nortel i2002 Documentation Update (10 pages)

Nortel i2002: Release Note

Brand: Nortel | Category: IP Phone | Size: 0.52 MB

Nortel i2002 Quick Reference Card (2 pages)

Internet telephone

Brand: Nortel | Category: IP Phone | Size: 0.2 MB

Nortel i2002 Quick Reference (2 pages)

Internet Telephone

Brand: Nortel | Category: Telephone | Size: 0.3 MB

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IP Phone

Telephone

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Nortel i2002 Manuals

Table of Contents

Table of Contents

About this Guide

Chapter 1 Setting up and Initializing Your I2002 Internet Telephone

Chapter 2 Introducing Your I2002 Internet Telephone

Chapter 3 Configuring the I2002 Internet Telephone

Chapter 4 Making Calls

Chapter 5 Managing Your Calls

Chapter 6 Advanced Features and Services

Chapter 7 Troubleshooting

Appendix A Using the Multimedia PC Client and the I2002 Internet Telephone

Appendix B Setting DHCP Parameters

Appendix C

Customer Support

Index

Table of Contents

I2002 Internet Telephone

Your I2002 Internet Telephone's Controls

I2002 Internet Telephone Display

Install Your I2002 Internet Telephone

Your I2002 Telephone Option Menu

Call Features

Make a Call

Answer a Call

While on an Active Call

Incoming Calls

While You Are Away from Your Desk

Talk with more than One Person

Work Without Interruption

Additional Call Features

Additional Features

Hospitality Features

Flexible Feature Codes (Ffcs)

Terms You Should Know

Index

Table of Contents

Table of Contents

Table of Contents

Related Products

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