Paper Empty Error; Paper Empty Error Without Indication; Cover Open; No Error Message When The Cover Is Open - Xerox WorkCentre PE120 Service Manual

Troubleshooting

7.2.4 Paper Empty Error

Description: Paper empty is displayed even when paper is loaded in the tray.
Possible Cause
1. The paper empty sensor or actuator is damaged or faulty.
2. The SMPS or main board is faulty.
3. Faulty cable or connector.

7.2.5 Paper Empty Error Without Indication

Description: The tray is empty but not being reported on display.
Possible Cause
1. The paper empty sensor or actuator is damaged or faulty.
2. The SMPS or main board is faulty.
3. Faulty cable or connector.

7.2.6 Cover Open

Description: A cover open message is displayed, even though the cover is closed.
Possible Cause
1. The interlock may be stuck or faulty.
2. The interlock tab on the front cover may be damaged.
3. The sensor switch on the main board may be defective.

7.2.7 No Error Message when the Cover is Open

Description: The front cover is open, but nothing is reported on the display.
Possible Cause
1. The interlock may be stuck or damaged.
2. The control panel LED may be faulty.
3. The sensor switch on the main board may be faulty.
7-6 WorkCentre PE 120/120i
Sequence of Repair Actions
a. Replace the defective actuator or sensor.
b. Replace the SMPS.
c. Replace the main board.
Sequence of Repair Actions
a. Replace the defective actuator or sensor.
b. Check and replace the wiring to the control
panel if faulty.
c. Replace the SMPS.
d. Replace the main board.
Sequence of Repair Actions
a. Use Tech Mode to run the Cover Sensor
Test to check the cover switch operation.
b. Replace the interlock switch if faulty.
c. Replace the front cover.
d. Replace the main board.
Sequence of Repair Actions
a. Use Tech Mode to run the Cover Sensor
Test to check the cover switch operation.
b. Replace the interlock if faulty.
c. Replace the front cover.
d. Replace the cabling or control panel.
e. Replace the main board.