Printing The Directory From A Macintosh; Verifying That An Application Communicates To The Printer - Tektronix Phaser 380 Service Manual

3
Verifying the Printer and Host Connections

Printing the directory from a Macintosh

Verifying that an application communicates to the printer

3-6 Phaser 380 Color Printer
If you do not see the printer listed in the dialog box, then the printer is not
communicating with the Macintosh. Check the printer's cable connection to the
network. Also check the printer to see if its rear panel health LEDs are blinking.
Ensure that the correct network is selected, in the event that the Macintosh is
connected to more than one network (such as both LocalTalk and Ethernet).
Refer to, "Troubleshooting" on page 6-1 for more information about networks.
More troubleshooting tips are included in the reference manual Phaser 380
Drivers and Utilities Printing Reference.
1. Make sure that you have an open window displayed on the screen
(such as the hard disk drive's window).
2. At the Macintosh desktop, click and hold on the File menu bar item.
3.
For System 7 or higher: Scroll down the File pull-down menu and
select the item Print Window... .
For System 6.0.7 to 6.0.8: Scroll down the File pull-down menu and
select the item Print Directory... .
4.
A print dialog box appears on the screen. Click on the Print button in
the upper right corner of the dialog box to send a file to the printer.
This verifies that the Macintosh and the printer driver can send a file to the
printer. If the printer does not make a print, then there may be a problem with
the printer driver. In this case, if possible, you should verify that the Macintosh
can print to a different printer on the same network. Choose a different
PostScript printer driver such as an Apple LaserWriter in the Chooser and then
repeat Steps 2 and 3. If the file doesn't print, then the customer must diagnose
and fix the problem on the Macintosh.
This procedure verifies that an application installed on the Macintosh can print
to the printer. Note that many applications require a special printer page
description file (APD, PDF, PDX or PPD files) to print to a printer. These files
contain information specific to a particular printer, such as page sizes, margins,
and printing options. Refer to the Driver's and Utility diskette's README file
for the latest information on which applications require which printer page
description file. The printer page description files are provided on the Drivers
and Utilities diskette.
1.
Ensure that the correct driver is selected in the Chooser.
2. Start an application and select a file that contains text.
3. With an illustration or a page of text displayed, click and scroll down
the File pull-down menu and select Print... .