Tektronix PHASER 380 Manuals

Manuals and User Guides for Tektronix PHASER 380. We have 5 Tektronix PHASER 380 manuals available for free PDF download: Service Manual, User Manual, Repacking Manual, Options Manual

Tektronix PHASER 380 Service Manual (346 pages)

Brand: Tektronix | Category: Printer | Size: 9 MB

Service Manual
1
Users Safety Summary
3
Table of Contents
5
Figure 1-1 the Phaser 380 Printer (Shown with Optional Lower Paper Tray Assembly)

19
Phaser 380 Overview
20
Memory Considerations
21
Solid Inks
21
1 General Information

19
2 Installing the Printer and Drivers

39
3 Verifying the Printer and Host Connections

83
4 Key Operator Training

93
- Printer Controls and Indicators
  94
- Printer Rear Panel Connections
  94
- Loading Consumables
  95
- Cleaning
  96
- Clearing Paper Jams
  96
- Duplex Printing
  96
- Affecting Print Quality
  96
- Moving the Printer
  97
- Warranty Information
  97
- Supplies Ordering
  97
- If You Need Help
  98
  - Receiving Email Update Notices
    99
  - Downloading Files from the Tektronix Color Printer Information Server
    99
- Using the Automated Fax Systems
  100
  - Customer Support Hotline
    101
  - Service Support
    102
  - Accessing the Printer's Web Page
    102
5 Theory of Operation

103
- Overview
  103
  - Figure 5-1 Overview of the Printer
    
    104
    
    Table 5-1 I/O Board Functions
    107
    
    Figure 5-2 Power Supply Block Diagram
    109
    
    Figure 5-3 the Printhead
    110
    
    Printhead
    110
  - Power Supply
    108
- Functional Block Diagram
  104
- Printer Electronics
  105
  - Main Board
    105
  - Power Control Board
    106
  - I/O Boards
    107
  - Network Card
    107
    
    Figure 5-4 the Ink-Jet Array Nozzle Arrangement and Cross-Section
    111
    
    Figure 5-5 the Printhead Tilting Mechanism
    112
    
    Figure 5-7 the Cap /Wipe/Purge Unit
    114
    
    Figure 5-10 the Drum Maintenance Cartridge
    118
    
    Figure 5-11 the Ink Loader
    119
    
    Ink Loader
    119
    
    Exit Unit
    120
    
    Media Width Sensor Unit
    120
    
    Paper Preheater
    120
    
    Paper Tray
    120
    
    Figure 5-12 the Paper Path
    121
    
    The Paper Path
    121
    
    Print Process in Operation
    122
    
    Printhead Tilt
    122
    
    Figure 5-13 Tilting the Printhead
    123
    
    Paper Pick and Measurement
    124
    
    Drum Preparation
    126
    
    Figure 5-15 Drum Preparation for Printing
    127
    
    Printing
    128
    
    Figure 5-16 Printing the Single Scan Pre-Transfer Image on the Drum
    130
    
    Figure 5-17 Printing the Double Scan Pre-Transfer Image on the Drum
    131
    
    Transfixing, Stripping and Exiting
    132
    
    Printer Self-Maintenance
    135
    
    Printhead Maintenance Cycle
    135
    
    Figure 5-19 the Printhead Maintenance Cycle
    137
    
    Paper Preheater Cleaning
    138
    
    Pick Roller Cleaning
    138
    
    Drum Cleaning (Chase Page)
    139
    
    Transfix Roller Oiling
    139
    
    Power-Down Cycle
    140
  - Figure 5-8 the Cap/Wipe/Purge Assembly and Vacuum System
    
    115
  - Drum/Transfix Assembly
    116
  - Drum Maintenance Tray
    118
- Figure 5-6 X-Axis Printhead Movement During Printing
  
  113
- X-Axis Drive System
  113
- Cap/Wipe/Purge Assembly
  114
6 Troubleshooting

141
- System Power-Up Sequence
  141
- Print Engine Troubleshooting
  144
- Verifying Power Supply Operation
  146
  - Measuring AC Voltages
    146
  - Inspecting the Power Supply Fuses
    147
  - AC Triac Drive Signal
    148
  - Figure 6-7 Running a Test
    
    171
  - Figure 6-9 Sensor Test Summary
    
    172
  - Figure 6-8 an Individual Test Help Screen
    
    172
  - Table 6-7 Front Panel Indicators and Their Meanings
    
    177
  - Table 6-8 Macintosh Printing Problems
    
    177
  - Table 6-9 PC DOS Printing Problems
    
    178
  - Table 6-10 Windows Printing Problems
    
    179
  - Image Processor Hard and Soft Error Indicators
    180
- Figure 6-6 the Individual Test Within a Selected Test Suite
  
  171
- Figure 6-10 the Thermal Test
  
  173
- Figure 6-11 the Fault History
  
  174
- Saving and Restoring Other Settings
  174
- Saving and Restoring Test Selections
  174
- Diagnostic Pull-Down Menus Summary
  175
  - Test Command (Alt-T)
    175
  - View Menu
    175
  - Run Command
    175
  - Next Command
    175
  - Stop Command
    175
  - File Menu (Alt-F)
    176
  - Options Menu
    176
  - Help Menu
    176
- Problems and Solutions
  177
  - Front Panel Indications
    177
Table 6-11 Workstation Printing Problems

180
7 Cleaning and Maintenance

182
9 Checks and Adjustments

207
- Required Tools
  207
Figure 8-1 Removing the Lower Paper Tray Assembly

209
8 Field Replaceable Unit Disassembly/Assembly

210
Table A-1 FRU Exterior Parts List

320
Figure A-1 the Printer Exterior Frus

321
Figure A-2 the Printer Interior Frus - Left View

322
Table A-2 FRU Interior Part List (Left Side

322
Table A-3 FRU Interior Parts List

323
Figure A-3 the Printer Interior Frus - Right Side

325
Table A-4 Supplies and Accessories

326
Table A-5 Lower Paper Tray Assembly Frus

327
Test Patterns

329
Table 1-6 Environmental Specifications

335
Table 1-4 Functional Specifications

336
Table 1-2 Physical Dimensions

337
Table 6-6 Power Problems

337
Figure 9-22 Viewing NVRAM Contents

337
Wiring Diagrams

343
Figure C-2 Wire Dressing Around the Front-Right of the Printer

344
Figure C-3 Wire Dressing Around the Rear-Right of the Printer

344
Figure C-4 Wire Dressing Around the Bottom-Right of the Printer

345
Figure C-5 Wire Dressing Around the Left-Side of the Printer

345
Figure C-6 Wire Dressing Behind the Printhead

346

Tektronix PHASER 380 User Manual (272 pages)

Brand: Tektronix | Category: Printer | Size: 3 MB

Table of Contents

7
- Users Safety Summary
  5
- Overview
  15
- Information Roadmap
  18
  - CD-Rom
    18
  - Diskettes
    18
  - User Manual
    18
  - World Wide Web
    18
- Getting Set up
  
  19
- Printing Basics
  
  71
  - Overview
    71
  - Printing from a PC
    72
    
    Using the Printerõs Front Panel
    72
    
    Using Windows Printer Drivers
    72
    
    Using the Adobeps 4 and Microsoft Drivers with Windows 95
    74
    
    Using the Tektronix Driver for Windows 3.1
    76
    
    If You Are Using PC/NFS
    79
    
    Using the Adobe Postscript Driver for Windows 3.1
    80
  - Using the Windows NT 3.51 Postscript Driver
    82
  - Using the Windows NT 4.0 Postscript Driver
    82
  - Printing from DOS
    85
  - Printing from a Macintosh
    86
    
    Using Macintosh Printer Drivers
    86
    
    Using the Printerõs Front Panel
    86
    
    Using the Apple Laserwriter 8.3.4 Driver
    88
    
    Using the Phaser 380 Printer Driver
    88
    
    Using the Phaser 380 GX Driver
    89
  - Printing from a Workstation
    90
    
    Overview
    90
    
    UNIX Workstations
    90
    
    VMS Workstations
    91
  - Printing from Specific Applications
    92
    
    Applications Tips
    92
    
    General Hints and Tips
    92
    
    Quarkxpress
    92
    
    Adobe Photoshop
    93
    
    Other Applications
    93
    
    Pantone
    93
  - Selecting Print Features
    94
Printing Basics 3 Print Features Quick Reference: Printer's Front Panel

95
- Feature
  
  96
  - Print Quality Modes
    96
- Print-Quality Modes
  
  96
  - Print Speed
    96
    
    Enhanced (600 X 300)
    96
    
    Standard
    96
  - Color Corrections
    97
- Color Correction
  
  97
  - Display SWOP Press
    97
  - Euroscale Press Commercial Press Toyo DIC
    97
  - Fujiproof
    97
  - Monochrome
    97
  - SNAP Press
    97
  - All about Media
    98
    
    Media Sizes
    99
- Media Size
  
  99
  - Executive Letter A4
    100
  - Media Weight
    102
  - Margins and Image Area
    103
  - Paper and Ink Handling Tips
    104
  - Media Trays
    105
    
    Standard Tray
    105
    
    Establishing a Default Media Tray (Optional)
    107
    
    Lower Paper Tray
    107
  - Printing on Letterhead
    108
    
    Printing Transparencies
    109
    
    Transparency Quality Tips
    110
    
    Manual-Feed Printing
    111
    
    Duplex Printing
    114
    
    Printer Languages: Postscript, HP-GL, PCL5
    115
    
    Fonts
    116
    
    Resident Typefaces (Postscript)
    116
    
    Printerõs Extended Features Option
    117
- Printing: Beyond the Basics
  
  119
  - Working with Color
    120
    
    General Guidelines
    120
    
    Deciding Which Color Correction to Use
    122
    
    Color Correction Descriptions
    124
    
    Printing the Brightest Colors and a Truer Blue
    124
    
    Simulating Display Screen Colors
    124
    
    Turning off All Color Corrections
    124
    
    Closely Match Printing Press Colors
    125
    
    Printing in Gray Scale
    126
    
    Using the Printerõs Current Color Defaults
    126
    
    Application Color Corrections
    127
    
    If You Are Using an Unsupported Driver
    127
    
    If Your Phaser 380 Printer Is Shared on a Network
    127
    
    Special Considerations
    127
  - Printing and Using the Color Sampler Charts
    128
  - Methods of Printing PANTONE Colors
    129
    
    Printer-Specific PANTONE Colors
    129
    
    PANTONE Colors from Swatch Books
    130
  - Using the Quick Collate Option
    131
    
    Quick Collate and the Check Print Option
    132
  - Previewing with Check Print
    133
  - Using Image Smoothing
    135
  - Printing the Color Control Strip
    136
- Caring for Your Printer
  
  137
  - Overview
    137
  - Adding Ink
    138
    
    Ink Handling Tips
    139
  - Emptying the Waste Liner (A)
    140
  - Replacing the Maintenance Tray (B)
    143
  - Replacing the Media Tray Separator Pad
    146
  - Cleaning the Printer
    149
    
    Cleaning Pages
    149
    
    Cleaning Supplies
    150
    
    Reordering Cleaning Kit Supplies
    150
    
    Using Isopropyl Alcohol
    151
    
    Identifying Cleaning Procedures
    152
    
    Cleaning for Light Stripes: Printhead
    153
    
    Cleaning for Upper Tray Jams: Media Pick Roller
    156
    
    Cleaning the Upper Pick Roller Manually
    160
    
    Cleaning for Jams and Ink Smears: Media-Feed Rollers
    164
    
    Cleaning for Lower Tray Jams: Paper Pick Roller
    170
    
    Cleaning the Lower Paper-Pick Roller Manually
    174
    
    Cleaning for Lower Tray Jams: Paper-Feed Rollers
    175
    
    Cleaning for Ink Smears and Transfix Problems: Internal Paper Path
    177
    
    Cleaning for Ink Smears: Paper-Exit Path
    179
    
    Cleaning the Maintenance Tray Blade (Optional)
    185
  - Moving Your Printer
    189
    
    Removing the Maintenance Tray (B)
    190
    
    Locking the Transit Restraint
    191
    
    Changing Line Voltage
    192
- Troubleshooting
  
  193
  - If You Need Help
    193
  - Receiving Email Update Notices
    194
  - Using the Automated Fax Systems
    195
  - Front Panel Messages
    196
  - Problems and Solutions
    200
  - All about Media Jams
    209
    
    Locating Jammed Media
    210
    
    Removing Jammed Media
    211
    
    General Things to Check for
    213
    
    Macintosh Users
    213
    
    Windows 3.1 Users
    214
    
    Windows 95 Users
    214
    
    Windows Users (General)
    214
    
    If You Are Using PC/NFS
    215
    
    Windows 3.1
    215
    
    Windows 95
    216
  - Postscript Printing Errors
    218
    
    Using a Postscript Error Handler
    219
    
    Fixing Timeout Problems in Windows
    220
    
    Windows Timeout: from Windows 3.1
    220
    
    Windows Timeout: from Windows 95
    220
    
    Printerõs Timeout
    221
    
    Windows Timeout: from DOS (and Windows 3.1)
    221
  - Printed Colors Are Not What You Expected
    223
    
    In General
    223
    
    Blue Colors Look too Purple
    224
    
    Printing PANTONE Colors
    224
    
    Macintosh Users
    225
    
    Using the Tektronix Halftone Screens
    225
    
    PC and Workstation Users
    226
  - Selecting Page Sizes in Windows Applications
    227
    
    Windows 3.1
    227
    
    Windows 95
    228
  - Fonts Printing Incorrectly from Windows
    229
  - Sharing the Printer on a Network
    230
    
    Driver, Utility Files, and Front Panel Interactions
    230
    
    If the Laserwriter Utility Does Not Work
    231
- Using the Front Panel
  
  233
  - Front Panel Overview
    233
    
    Front Panel Indicators
    233
    
    Front Panel Buttons
    234
    
    Two-Line Display
    235
    
    Enabling and Disabling the Front Panel Menu
    236
    
    Front Panel Menu Map
    237
  - Printer Help Pages
    238
    
    Menu Map
    238
    
    Startup Page
    238
    
    Demonstration Page
    239
    
    RGB and CMYK Color Samplers
    239
  - Printer Standby Modes
    240
  - Selecting the Cleaning Page Source
    241
- Supplies, Accessories, and Expanding Your Printer
  
  243
  - Tektronix Supplies: the Mark of Quality
    243
  - Customizing Your Printer
    243
  - Ordering Printer Supplies
    244
    
    Interface Cables and Adapters
    245
  - Extended Features Upgrade
    246
  - Lower Paper Tray Assembly (Recommended)
    247
  - Printer Station (Recommended)
    247
  - Media Tray
    247
  - Memory Upgrade
    248
  - Font Upgrade
    248
  - 600 X 300 Dpi Upgrade
    248
  - Phasershare Network Cards (Recommended)
    249
    
    Benefits of Networking the Printer
    249
  - Phaser Copystation
    250
  - SCSI Hard Disk
    250
  - Phaserprint for UNIX Software
    251
  - Phasersym
    251
- Regulatory Information and Specifications
  
  253
  - Declaration of Conformity
    253
  - Canadian EMC (Electromagnetic Compatibility) Regulatory Standards
    254
  - FCC Class B Warning (for 115 VAC Equipment)
    254
  - Material Safety Data Sheets
    255
    
    MSDS for Colorstix Ink Sticks
    256
    
    MSDS for Silicone Oil
    258
  - Specifications
    260
  - Safety and Emissions
    261

Tektronix PHASER 380 Repacking Manual (5 pages)

Repacking the Color Printer and its Accessories

Brand: Tektronix | Category: Printer | Size: 0 MB

Tektronix PHASER 380 Options Manual (4 pages)

Installing the Printer Station

Brand: Tektronix | Category: Printer | Size: 0 MB

Tektronix PHASER 380 User Manual (8 pages)

Color Printer

Brand: Tektronix | Category: Printer | Size: 0 MB

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Tektronix PHASER 380 Manuals

Tektronix PHASER 380 Service Manual (346 pages)

Table of Contents

Figure 1-1 the Phaser 380 Printer (Shown with Optional Lower Paper Tray Assembly)

1 General Information

Table 1-1 Memory and Features Sets

Figure 1-2 Internal Features of the Print Engine

Figure 1-3 Circuit Boards of the Print Engine (Right Front View)

Table 1-3 Printer Clearances

Table 1-5 Electrical Specifications

2 Installing the Printer and Drivers

3 Verifying the Printer and Host Connections

4 Key Operator Training

5 Theory of Operation

Figure 5-1 Overview of the Printer

Figure 5-8 the Cap/Wipe/Purge Assembly and Vacuum System

Figure 5-6 X-Axis Printhead Movement During Printing

6 Troubleshooting

Table 6-1 29K Processor Power up Self-Test Error Codes

Figure 6-4 the Diagnostics Global Help Screen

Figure 6-5 the Test Suite List

Figure 6-7 Running a Test

Figure 6-9 Sensor Test Summary

Figure 6-8 an Individual Test Help Screen

Table 6-7 Front Panel Indicators and Their Meanings

Table 6-8 Macintosh Printing Problems

Table 6-9 PC DOS Printing Problems

Table 6-10 Windows Printing Problems

Figure 6-6 the Individual Test Within a Selected Test Suite

Figure 6-10 the Thermal Test

Figure 6-11 the Fault History

Table 6-11 Workstation Printing Problems

7 Cleaning and Maintenance

Figure 7-1 Removing the Separator Pad

Figure 7-2 Removing the Separator Pad

Figure 7-3 Light Stripes in a Print

Figure 7-8 Cleaning the Lower Feed Rollers

Figure 7-4 Light Stripes: Test Print

Figure 7-5 Ink Smears from the Internal Paper Path

Figure 7-12 Cleaning the White Exit Rollers

Figure 7-15 Cleaning the Upper Tray Separator Pad

9 Checks and Adjustments

Figure 8-1 Removing the Lower Paper Tray Assembly

8 Field Replaceable Unit Disassembly/Assembly

Figure 8-2 Removing the Printer Side Covers

Figure 8-38 Removing the Head Tilt Cam Gear

Figure 8-39 Removing the Maintenance Tray Guide

Figure 8-5 Removing the Exit Cover

Table A-1 FRU Exterior Parts List

Figure A-1 the Printer Exterior Frus

Figure A-2 the Printer Interior Frus - Left View

Table A-2 FRU Interior Part List (Left Side

Table A-3 FRU Interior Parts List

Figure A-3 the Printer Interior Frus - Right Side

Table A-4 Supplies and Accessories

Table A-5 Lower Paper Tray Assembly Frus

Test Patterns

Table 1-6 Environmental Specifications

Table 1-4 Functional Specifications

Table 1-2 Physical Dimensions

Table 6-6 Power Problems

Figure 9-22 Viewing NVRAM Contents

Wiring Diagrams

Figure C-2 Wire Dressing Around the Front-Right of the Printer

Figure C-3 Wire Dressing Around the Rear-Right of the Printer

Figure C-4 Wire Dressing Around the Bottom-Right of the Printer

Figure C-5 Wire Dressing Around the Left-Side of the Printer

Figure C-6 Wire Dressing Behind the Printhead

Tektronix PHASER 380 User Manual (272 pages)

Table of Contents

Table of Contents

Getting Set up

Printing Basics

Printing Basics 3 Print Features Quick Reference: Printer's Front Panel

Feature

Print-Quality Modes

Color Correction

Media Size

Printing: Beyond the Basics

Caring for Your Printer