Tektronix Phaser 380 Service Manual page 162

6
Troubleshooting
Table 6-5 Front panel and fault history log error codes and messages (cont'd.)
Error code
14,005.45:TCC_WRONG_
TYPE_CAP
15,000: Drum thermals
15,001.42 (0x7c01)
TCD_THERMISTOR_OPEN
15,002.43 (0x7c02)
TCD_THERMISTOR_SHORT
15,003.44 (0x7c03)
TCD_THERMISTOR_HOT
15,004.45 (0x7c04)
TCD_THERMISTOR_SLOW
15,005.46 (0x7c05)
TCD_FAN_BLOCKED
16,000: Preheater thermals
16,001.43 (0x8401)
TCP_THERMISTOR_OPEN
16,002.44 (0x8402)
TCP_THERMISTOR_SHORT
16,003.45 (0x8403)
TCP_THERMISTOR_HOT
16,004.46 (0x8404)
TCP_THERMISTOR_SLOW
22,000: Media jams
22,224.36
24,000 PostScript Errors
24,000.17
24,001.18
24,002.10
24,003.11
24,004.12
24,005.13
24,006.14
24,007.15
24,008.16
24,009.17
24,010.18
24,011.10
24,012.11
24,013.12
6-22 Phaser 380 Color Printer
Meaning
The installed cap/wipe/purge assembly is the wrong type for this printer.
Verify and install the correct assembly or firmware for this printer.
The drum thermistor appears to be open. Replace the drum temperature
sensor.
The drum thermistor appears to be shorted. Replace the drum temperature
sensor.
The drum heater is running away. Unplug the printer NOW!
The drum heater is not heating at all, or is not heating as quickly as it should.
Check for open connection or open thermistor in power supply. This error
may occur if the printer side-panels and top cover are removed when
servicing.
The drum fan is blocked or the heater is running away. UNPLUG THE
PRINTER NOW!
The preheater thermistor appears to be open. Replace the paper preheater.
The preheater thermistor appears to be shorted. Replace the paper
preheater.
The preheater heater is running away. Unplug the printer NOW!
The preheater heater is not heating at all, or is not heating as quickly as it
should. Check for open connection or open thermistor in power supply.
Jam -- media location and cause unknown.
Engine reports power is off.
Engine reports it is running diagnostics.
Engine is stuck in the VxWorks shell.
Engine is stuck in mechanism initialization.
unused
Engine is in state Ready but isn't permitting commands.
Engine is stuck, in STANDBY.
Engine is stuck while printing.
Engine is stuck while cleaning the drum.
Engine is stuck while purging the printhead.
Engine is stuck while wiping the printhead.
Engine is stuck while oiling the rollers.
unused
Engine has a fault but won't indicate why.