Page 1 User Manual ® Phaser Color Printer First printing February 1996 070-9101-03...
Page 3 PANTONE Color simulations are only obtainable on these products when driven by qualiﬁed Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualiﬁed licensees. © Pantone, Inc., 1988. All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies.
Page 4 Tektronix warrants that the Phaser 340 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment and that the Maintenance Cartridge in the Phaser 340 will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six months where longer periods are required by law.
Page 5: Users Safety Summary
Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground.
Page 7: Table Of Contents
Contents Introduction Getting Set Up At a glance 2-1 Checking the inventory 2-2 Optional accessories 2-4 Touring the printer 2-6 Registering the printer 2-7 Setting up the printer 2-8 Quick-Start Installation guide 2-8 Removing the packing material 2-8 Installing the optional Lower Paper Tray Assembly 2-9 Installing the optional Phaser Copystation 2-10 Unlocking the transit restraint 2-11 Installing the maintenance tray 2-12...
Page 8 PC: Updating the driver software for Windows NT 2-38 PC: DOS and setting up ports 2-42 Macintosh software 2-43 Using the installer to load software 2-45 LaserWriter 8.x setup 2-46 Phaser 340 GX driver 2-50 Workstation users 2-50 Installing optional fonts 2-52 What next? 2-52 Printing...
Page 9 Downloading Macintosh and TrueType fonts 3-28 Installing Macintosh screen fonts 3-29 Printer languages: PostScript, HP-GL, PCL5 3-29 Printing hints 3-30 Application hints 3-30 Tektronix supplies and software 3-30 Getting the best results 3-30 Relative port speed 3-30 Caring for Your Printer Overview 4-1...
Page 10 Cleaning for ink smears: paper feed rollers 4-23 Cleaning for ink smears: paper exit path 4-27 Cleaning for media tray jams: media pick rollers 4-32 Supplies and Accessories Tektronix supplies: the mark of quality 5-1 Ordering printer supplies 5-1 Interface cables and adapters 5-3 Troubleshooting...
Page 11 Front Panel Front panel overview 7-1 Front panel buttons 7-2 Two-line display 7-4 Front panel indicators 7-5 Enabling and disabling the front panel menu 7-6 Front panel menu map 7-7 Technical Notes Printing Help Pages A-1 Printing the front panel menu map A-2 Printing the configuration page A-3 Printing the startup page A-4 Enabling and disabling the startup page A-5...
Page 12 Adding a hard disk for font storage B-8 Connecting one disk B-9 Connecting multiple disks B-10 Moving Your Printer Removing the maintenance tray C-1 Locking the transit restraint C-2 Changing line voltage C-4 Regulatory Information Index Phaser 340 Color Printer...
Page 13: Introduction
The ink hardens so rapidly that it does not have time to bleed into the paper, so the printed colors remain brilliant and well-deﬁned. The Phaser 340 produces laser-quality color prints on Letter-size and A4-size media. You can use common ofﬁce paper, as well as transparency ﬁlm and peel-off label media.
Page 14 Automatic port and protocol sensing and switching makes the printer accessible in mixed network environments. Language support. Using the Phaser 340, you can make color prints from a variety of software applications, since it incorporates Adobe’s PostScript Level 2 software. The Phaser 340 accepts Hewlett-Packard Graphics Language (HP-GL) ﬁles and monochrome PCL5 (Printer Command...
Page 15 Easy to use and maintain. Designed for the business ofﬁce environment, the Phaser 340 is a fast, easy-to-use printer. When the printer is low on ink, you just drop in Tektronix ColorStix™ solid ink sticks and continue printing. Each ColorStix solid ink stick has a unique color and shape to simplify loading.
Page 16 Introduction Phaser 340 Color Printer...
Page 17: Getting Set Up
Chapter Getting Set Up At a glance Installation of your printer involves these sequential tasks: Checking the inventory (page 2-2) Touring the printer (page 2-6) Registering the printer (page 2-7) Setting up the printer (page 2-8 ) Connecting the power and interface cables (page 2-21) Selecting a language for the front panel (page 2-28) Installing printer software on your computer (page 2-30) Note...
Page 18: Checking The Inventory
Parallel cable adapter Phaser 340 Color Printer User Manual Phaser 340 Media Sampler Supplies information sheet Phaser 340 Drivers and Utilities Printing Reference manual CD-ROM, and diskettes PhaserShare User Manuals and diskettes (optional) 52 additional fonts (optional) See “Interface cables and adapters” on page 5-3 for additional information on interface cables and LocalTalk adapters.
Page 19 Getting Set Up 9101-01b User Manual...
Page 20: Optional Accessories
There is no need to load and unload trays when changing between media types. Phaser 340 Color Printer With a 500-sheet The Phaser Copystation adds easy-to-use, If you often print transparencies,...
Page 21 Getting Set Up 9101-70a User Manual...
Page 22: Touring The Printer
Front cover release button Front panel menu display and buttons Exit cover Ink loading bins Top cover release button On/Off switch and rear panel ports Transit restraint Media tray Front cover Maintenance tray Exit cover release button Phaser 340 Color Printer...
Page 23: Registering The Printer
(U. S. or international versions). Fill out the registration card and mail it. By registering your printer with Tektronix, you are validating the product warranty and you are ensuring that you will be sent information about upgrades, service, and accessories as it becomes available.
Page 24: Setting Up The Printer
Removing the packing material Remove the plastic bag and packing materials surrounding the printer. Note Phaser 340 Color Printer To ensure proper printer operation, install the printer on a ﬂat surface having no more than 3 degrees of tilt. This is approximately equivalent to lifting one side of the printer up 2 cm (0.75 inches) off of a ﬂat surface.
Page 25: Installing The Optional Lower Paper Tray Assembly
Installing the optional Lower Paper Tray Assembly An optional Lower Paper Tray Assembly for paper printing is available as an option (Tektronix order number 4682FTA). With a 500-sheet capacity, the Lower Paper Tray Assembly enables the printer to be used as a high-volume printing solution for networked environments.
Page 26: Installing The Optional Phaser Copystation
Refer to “Phaser Copystation” on page B-7 for ordering information. To set up the Phaser Copystation and to connect it to your printer, refer to Chapter 2 of the Phaser Copystation User Manual. 2-10 Phaser 340 Color Printer 9101-02...
Page 27: Unlocking The Transit Restraint
Unlocking the transit restraint Caution Turn the printer power off using the rear-panel On/Off switch. The transit restraint lock is located on the right side of the printer. Insert a wide ﬂat-blade screwdriver into the lock slot. While pushing inward with slight pressure, turn the lock button counterclockwise until it springs out ﬂush with the side of the printer.
Page 28: Installing The Maintenance Tray
Note Open the front cover. Open the maintenance tray shipping box and remove the maintenance tray. 2-12 Phaser 340 Color Printer When you reorder a replacement maintenance tray for the printer, use Tektronix order number 436-0294-03. 9101-65...
Page 29 Remove the packing materials from the maintenance tray. Retain the plastic bag for disposal of the used maintenance tray. Install the maintenance tray by sliding it into the printer. Note To prevent jams at the media tray, be sure to push the maintenance tray into the printer until both sides latch ﬁrmly into place.
Page 30: Loading Ink Sticks
Loading ink sticks The printer’s standard accessories include a box containing one of each color Phaser 340 ColorStix solid ink stick: cyan, magenta, yellow and black. You’ll need to load the box of ink sticks during printer setup. To ensure that your printer is always available for use, Tektronix recommends that you immediately reorder and maintain a stock of each color ink stick.
Page 31: Selecting A Media Tray Configuration
Getting Set Up Selecting a media tray conﬁguration If you print on different types of media (paper and transparencies, letterhead or label stock) or different media sizes (Letter and A4), you’ll want to get the appropriate media tray for the type of media you use. For transparency printing, the optional transparency tray is recommended.
Page 32: Loading Media Trays
2-16 Phaser 340 Color Printer You can use the standard paper tray to print on Select Transparency as the Media Source in the Tektronix printer driver. When the printer’s front panel message prompts you, load the transparency media, conﬁrm your action using the front panel, and continue printing.
Page 33: Loading Paper And Transparency Trays
If you are loading transparencies in the transparency tray, load up to three boxes (175 sheets) of transparency media. If you are using Tektronix premium transparency media, position the transparency notch in the back, right corner of the tray. Standard Tektronix transparencies can be loaded in any orientation.
Page 34: Loading The Lower Paper Tray Assembly
ﬁll line to indicate the tray’s maximum paper capacity. Note 2-18 Phaser 340 Color Printer The Lower Paper Tray Assembly accepts paper media only; it should not be used with transparencies or label stock. 9101-73...
Page 35 Load one-half of a ream (250 sheets or less) of paper at a time. Prior to loading paper in the Lower Paper Tray Assembly, fan the paper stack to release sheets that are stuck together. ⁄ Load the ﬁrst stack of paper in the tray. Make sure that the paper ﬁts snugly against the inside front wall of the tray.
Page 36 Getting Set Up Insert the paper tray into the Lower Paper Tray Assembly. 9101-74 2-20 Phaser 340 Color Printer...
Page 37: Connecting The Printer
Connecting the printer Printer ports The printer is shipped with a SCSI port and a standard parallel port. The parallel port can be conﬁgured for bi-directional communications. The printer can also be conﬁgured with one optional PhaserShare™ network card. Refer to “PhaserShare network cards” on page B-6 for ordering information.
Page 38 The PhaserShare Network Cards and Software System Administrator Manual contains all the information necessary for conﬁguring and using the optional connections. Note 2-22 Phaser 340 Color Printer PHASER 340 Ethernet® Service Reset Second Feeder Service SCSI Disk Parallel Only PHASER 340 Ethernet®...
Page 39: Phasershare Network And Serial Connections
PhaserShare network and serial connections Optional PhaserShare cards provide Ethernet, Token Ring, or LocalTalk/serial connections for the printer. PhaserShare cards can be purchased initially with the printer as an installed option or later as a separate upgrade kit. If purchased initially, you will ﬁnd the PhaserShare network manuals included in the shipping box with your printer.
Page 40: Parallel Connection
The printer supports a standard (uni-directional) parallel port. The parallel port can also be set for bi-directional communications using utility ﬁles or your World Wide Web browser. Refer to the Phaser 340 Drivers and Utilities Printing Reference or the PhaserShare Network Cards and Software System Administrator Manual, respectively, for information on changing parallel communications.
Page 41: Turning On The Printer
To avoid damaging the printer, make sure that the voltage select switch is set to match the AC line voltage for your location and that the power switch is in the off position before connecting the power cord. PHASER 340 Ethernet® Parallel Service...
Page 42: As The Printer Warms Up
You can also control the startup page through a utility ﬁle provided on the drivers and utilities diskettes, or through your World Wide Web browser. Refer to the Phaser 340 Drivers and Utilities Printing Reference or the PhaserShare Network Cards and Software System Administrator Manual, respectively, for information on utility ﬁles and web browsers.
Page 43: Front Panel Controls
Front panel controls When you ﬁrst turn on the printer, the Power the front panel are lighted. The printer takes about 15 minutes to completely warm up. During the warm-up cycle, the Power indicator remains on, the Error light goes out, and the front panel displays a series of “Warming up” messages.
Page 44: Selecting A Language For The Front Panel
Press the OK button to conﬁrm your language selection. Return to the top level of the menu by pressing the until the printer displays the Ready message. 2-28 Phaser 340 Color Printer Help Pages <---- ----> Menu Language <----...
Page 45: Help Pages Overview
Help Pages Overview The printer has several Help Pages that you can print to learn more about the printer’s operation and conﬁguration. Use the printer’s front panel or your World Wide Web browser to print the following pages: Menu Map: Conﬁguration Page: Startup Page: Demonstration Pages:...
Page 46: Installing The Printer's Software
For complete details on the contents of the CD-ROM and diskettes and how to use them, refer to the Phaser 340 Drivers and Utilities Printing Reference, which is shipped with the printer. The following topics discuss installing software on a PC, Macintosh, and workstation.
Page 47: Pc Software
PC software The Phaser 340 diskettes and CD-ROM include an installer application that automatically installs the following printer software on your computer’s hard disk: TKPH3401.PDF PostScript printer description ﬁle for use with QuarkXPress. TK340172.PPD PostScript printer description ﬁle for use with the standard conﬁguration of the printer and a PPD-driven printer driver such...
Page 48: Pc: Software For Microsoft Windows 95
Windows 95 printer driver (not the Windows 3.1 printer driver, which may cause printing problems in Windows 95). Follow these steps: Remove the Windows 3.1 driver (if applicable) from your PC. For instructions, refer to the Phaser 340 Drivers and Utilities Printing Reference. Caution Start Windows 95.
Page 49 Next. Select Tektronix Phaser 340 if you have the standard conﬁguration of the printer. Select Tektronix Phaser 340 with 600 dpi if you have the printer’s extended features option. Note If you are not sure whether your printer has the standard conﬁguration or the extended features option, print the startup...
Page 50 Windows 95 logo and information about your printer. Your Phaser 340 printer should be added to the Printers window. When you are done installing the Windows 95 driver, refer to “Installing optional fonts” on page 2-52.
Page 51: Pc: Software For Microsoft Windows 3.1
The following procedure automatically installs the Adobe PS3 printer driver and PostScript printer description ﬁles (PPDs) required by some applications. The Adobe PS3 driver works faster and more efﬁciently with the Adobe PostScript interpreter inside your Phaser 340 than other drivers, especially if you are using TrueType fonts. Note If you are using the Tektronix ﬂoppy diskettes for installation, you...
Page 52 A:setup Select Tektronix Phaser 340 if you have the standard conﬁguration of the printer. Select Tektronix Phaser 340 with 600 dpi if you have the printer’s extended features option. If you are not sure whether your printer has the standard conﬁguration or the extended features option, print the startup...
Page 53 ; the Control Panel opens. From the Control Panel, double-click Printers. In the Printers dialog box, select the Tektronix Phaser 340 printer you just installed, then click Connect. In the Connect dialog box, select the port the printer is connected...
Page 54: Pc: Updating The Driver Software For Windows Nt
PC: Updating the driver software for Windows NT If you are using Microsoft Windows NT, follow these instructions to update the printer driver that enables you to print to a Phaser 340. This update procedure provides printer page size information for Windows NT applications.
Page 55 If you already have a PostScript printer driver installed, go on to Step Note If you do not have a PostScript printer driver installed, install one now. The driver ﬁles are required to complete the Tektronix printer installation. From the Printer menu, select Create Printer; the Create Printer dialog box appears.
Page 56 Select Driver dialog box appears. Select Tektronix Phaser 340 if you have the standard conﬁguration of the printer. Select Tektronix Phaser 340 with 600 dpi if you have the printer’s extended features option. If you are not sure whether your printer has the standard conﬁguration or the extended features option, print the startup...
Page 57 Then click ; the Windows NT Setup dialog box appears. If you installed a PostScript printer in Step to delete it. (Now that the Tektronix printer is installed, this printer is no longer needed.) Select the printer you want to remove.
Page 58: Pc: Dos And Setting Up Ports
Check the list of supported printers in your DOS application for support of your Phaser 340 printer. If the list does not include this printer, check to see if other Tektronix Phaser series printers are listed and choose one of those.
Page 59: Macintosh Software
Macintosh software Note The Phaser 340 diskettes and CD-ROM include an installer application that automatically installs the following printer software on your Macintosh hard disk. You can select a standard installation or select individual items. Standard printer software installs Phaser 340 Utilities, Samplers, PPD ﬁles for drivers and applications, ColorSync Proﬁles, and the...
Page 60 PDF ﬁle for QuarkXPress (Phaser 340.PDF PostScript printer description ﬁle for use with QuarkXPress). Phaser 340 GX printer driver (printer driver for use with QuickDraw GX and System Software 7.5). The Phaser 340 Drivers and Utilities Printing Reference provides detailed software installation procedures and complete information on using the software with your printer.
Page 61: Using The Installer To Load Software
Select one of the standard options or select individual options; shift-click to select more than one item. Then click Install. If you select the Standard button, the Install Phaser 340 software dialog box appears. Click Install to load the Standard printer software.
Page 62: Laserwriter 8.X Setup
The LaserWriter 8.x driver uses printer-speciﬁc PPDs (PostScript Printer Description ﬁles) for information on a printer’s page sizes, printing options, and media type options. To use the LaserWriter 8.x driver with a Phaser 340 printer, do the following steps depending on the version of the driver you are using.
Page 63 The dialog box that appears shows the location of the PPD ﬁles you installed in the previous procedure. Highlight one of the following PPD ﬁles and click Select: Use the TK340172.PPD ﬁle with the standard version of the printer. Use the TK340692.PPD ﬁle with the extended features conﬁguration of the printer.
Page 64 Click the Select PPD button; the Printer Descriptions folder in the Extensions folder, inside the System Folder, is displayed. 2-48 Phaser 340 Color Printer Do not use the Auto Setup button; errors can occur with the PPD ﬁles. Continue with this procedure to properly set up the...
Page 65 Support in the U.S. and Canada at 1-800-835-6100 for the latest PPD ﬁle. Outside the U.S. and Canada, contact your local Tektronix reseller. You can also download the latest PPD ﬁles from the Tektronix Bulletin Board Service (BBS); see page 6-1.
Page 66: Phaser 340 Gx Driver
If you are using Apple Macintosh QuickDraw GX and System Software 7.5, use the Phaser 340 GX driver to print to the Phaser 340 printer. For details on installing and using the GX driver, refer to the Phaser 340 Drivers and Utilities Printing Reference.
Page 67 Most workstations with 3.5-inch disk drives provide a device driver that allows you to mount a PC ﬂoppy diskette. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on mounting PC diskettes. If you ordered your printer with an Ethernet or Token Ring interface, a demonstration copy of PhaserPrint is provided on a compact disk (CD-ROM).
Page 68: Installing Optional Fonts
For detailed information on printing options, refer to the Phaser 340 Drivers and Utilities Printing Reference. To install a hard disk for font storage, turn to “Adding a hard disk for font storage”...
Page 69: Printing
ﬁrst have installed the printer software, as described in Chapter 2. This chapter describes the basic print features available; for complete information on using the features, refer to the Phaser 340 Drivers and Utilities Printing Reference. If you are printing from a PC running DOS, you must ﬁrst set up the driver in your application software.
Page 70: Printing From Windows 95
Paper tab controls Paper size and Paper source selections. For information on print features, see “Selecting print features” on page 3-8. Refer to the Phaser 340 Drivers and Utilities Printing Reference for detailed information. Phaser 340 Color Printer...
Page 71: Printing From Windows 3.1 And Windows Nt
Features tab controls resolution, color correction modes, and installable options). For information on print features, see “Selecting print features” on page 3-8. Refer to the Phaser 340 Drivers and Utilities Printing Reference for detailed information. Printing from a PC through an interface port other than the parallel port requires that an optional PhaserShare card be installed in the printer.
Page 72: Printing From A Pc: Dos
Note Send a ﬁle to the printer from your software application. Refer to the application software’s user manual for details. For details on driver options, refer to the Phaser 340 Drivers and Utilities Printing Reference. Phaser 340 Color Printer Generic PostScript printer drivers do not have information about your Phaser 340 printer, for example, its page sizes and its image area size.
Page 73: Printing From A Macintosh
Printing from a Macintosh requires that an optional PhaserShare card be installed in the printer. If you are using the Phaser 340 GX driver to print a ﬁle, refer to the Phaser 340 Drivers and Utilities Printing Reference for complete information on installing and printing from the driver.
Page 74: Printing From A Unix Or Vms Workstation
Most workstations with 3.5-inch disk drives provide a device driver that allows you to mount a PC ﬂoppy diskette. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information about mounting PC diskettes.
Page 75: Printing From Specific Applications
Refer to “Help Pages Overview” on page 2-29 for instructions on printing the conﬁguration page. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on enabling PCL printing. Printing from speciﬁc applications Refer to the Phaser 340 Drivers and Utilities Printing Reference for detailed information on printing from some applications.
Page 76: Selecting Print Features
The printer provides TekColor color corrections that you can select to customize the look of your prints. In addition to the 300 dpi print-quality mode, the Phaser 340 with extended features provides a user selectable 600 x 300 dpi print quality mode. There are several ways to select print features: Through a printer driver.
Page 77: Selecting Print Quality Modes From The Front Panel
Selecting print quality modes from the front panel Use the following steps to change the print quality mode through the printer’s front panel menu. Note The Print Quality selection is only available for the optional 600 x 300 dpi conﬁguration. When the printer is on and the Ready message appears, press the Menu button.
Page 78: Color Correction
To access information, click on the Help button (for a Macintosh, in the TekColor Options dialog box; for Windows, in the Tektronix Printer Features dialog box). If your printer is networked and you have changed the front panel settings, make sure that you tell other users on the network.
Page 79: Selecting Tekcolor Corrections From The Front Panel
Selecting TekColor corrections from the front panel Use the following steps to change the TekColor correction mode through the printer’s front panel menu. When the printer is on and the Ready message appears, press the Menu button. The printer displays the ﬁrst selection in the menu: Help Pages <---- ---->...
Page 80: Color Sampler Charts
CMYK charts. If you use an application that speciﬁes print colors using RGB values, use the RGB charts. For details on printing the charts, refer to the Phaser 340 Drivers and Utilities Printing Reference. If you did not receive the color sampler charts, you can download them from the Tektronix ftp server, the Tektronix Bulletin Board Service (BBS), or the Tektronix World Wide Web server.
Page 81: All About Media
Note Tektronix ofﬁce paper is cut with the correct grain so your prints will not wrinkle. For information on ordering Tektronix’ paper and transparency media, refer to the supplies information sheet included with your printer.
Page 82: Media Trays
The standard paper trays are designed for use with paper media. You can use a standard paper tray for printing up to 50 transparency sheets. However you must use a Tektronix printer driver to specify Transparency as the media type and conﬁrm the print at the front panel.
Page 83: Establishing A Default Media Tray (Optional)
The default media tray selection can be set through the printer’s front panel menu or a downloadable utility ﬁle. Refer to the Phaser 340 Drivers and Utilities Printing Reference for more information on downloading default media tray selections.
Page 84: Selecting The Default Media Tray Using The Front Panel (Optional)
Press the OK button to conﬁrm your default tray selection. Return to the top level of the menu by pressing the until the printer displays the Ready message. 3-16 Phaser 340 Color Printer Help Pages <---- ----> Menu Printer Defaults <----...
Page 85: Media Size
Media size The standard paper trays, optional transparency trays, the optional Lower Paper Tray Assembly trays and manual feed slot accept two sizes of media: Letter/A-size (8.5 x 11 in.) and A4-size (210 x 297 mm). Refer to “Margins and image area” on page 3-23 for details on the size of the image area. Media weight and thickness The following table presents guidelines you should follow when selecting media to use with the printer.
Page 86: Paper Grain
For the best printing results, only use long-grain paper. Most common ofﬁce copy paper is the long-grain variety. You can purchase premium long-grain Letter-size and A4-size paper from Tektronix; refer to “Ordering printer supplies” on page 5-1 for more information. Long-grain paper...
Page 87: Margins And Image Area
The printer must be set for the correct size media through the printer driver. The image area for the Phaser 340 color printer is 8.11 x 10.45 in. (Letter-size) and 200 x 283 mm (A4-size). The difference between the image area and the media size for the top margin and side margins is 5 mm (0.2 in.).
Page 88: Image Orientation
Paper that has been sitting out of its sealed wrapper can become distorted, causing paper jams. Keep paper sealed until you are ready to use it for printing. Do not use paper that has been creased or wrinkled. 3-20 Phaser 340 Color Printer 9101-16...
Page 89: Printing Letterhead
Printing letterhead Letterhead must be loaded face up in the standard paper tray with the bottom edge of the page closest to the paper tray handle. Caution 12345678 Some letterhead may be printed using ink that will offset onto printer internal parts during the overprint, requiring you to perform cleaning procedures.
Page 90: Printing Transparencies
Printing transparencies Tektronix transparency media is recommended for use in this printer, as it provides optimal image quality and reliable printer operation. Tektronix premium transparency media provides enhanced ink adhesion and print quality. Load transparency media in the appropriate Letter- or A4-size paper tray.
Page 91 175 transparencies (approximately three boxes) and install the transparency tray in the printer. When you print, use a Tektronix printer driver and specify Transparency to obtain the correct print mode for transparency media. The printer senses the presence of the transparency tray and prints correctly without further interaction.
Page 92: Manual Feed Printing
Manual feed printing Select Manual Feed from the Tektronix printer driver. Click on the Print button. Go to the printer and open the manual feed cover using the recessed ﬁnger tab. Adjust the guide on the inside of the manual feed cover to match the Letter- or A4-size media you are using.
Page 93 When you manually feed Tektronix premium transparencies, orient the transparency notch closest to you with the notch on the right side. The standard Tektronix transparency media is not notched. When prompted by the front panel, insert one sheet of paper or transparency media until it stops.
Page 94: Fonts
SCSI-connected external hard disk for storage of additional fonts. Refer to “Adding a hard disk for font storage” on page B-8 for more information. The Phaser 340 standard conﬁguration is shipped with a set of 17 resident fonts. 3-26...
Page 95 Printing Additional fonts can be added to the Phaser 340. The optional extended features conﬁguration includes these 52 fonts for a total of 69 fonts. Refer to “Extended features upgrade” on page B-1 for more information. 9101-64 3-27 User Manual...
Page 96: Resident Typefaces (Pcl5)
PCL5 language is enabled for your printer by checking the printer’s conﬁguration page. Refer to “Help Pages Overview” on page 2-29 for instructions on printing the conﬁguration page. Refer to the Phaser 340 Drivers and Utilities Printing Reference for details on enabling the PCL printing option.)
Page 97: Installing Macintosh Screen Fonts
Macintosh screen. When you order a Phaser 340 with the extended features, 52 additional screen fonts are included that must be installed on your system. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on how to install fonts.
Page 98: Printing Hints
Getting the best results There are many variables in process reproduction of colors generated by the Phaser 340, any one of which may affect the quality of the PANTONE Color simulation, including: For optimal results, always use the recommended Tektronix supplies. Refer to Chapter 5 for ordering information.
Page 99: Caring For Your Printer
Chapter Caring for Your Printer Overview This chapter describes the following topics to help you care for the printer and keep it in peak operating condition: Adding ink Add ink when the ink level drops to one-half stick. The front panel displays an Ink Low message telling you when to add ink.
Page 100: Adding Ink
Adding ink Approximate time to complete: 1 minute The printer is shipped already loaded with Tektronix Phaser 340 ColorStix solid ink sticks. The front panel displays a message telling you when the printer is low on ink, giving you time to reorder. When the printer is out of ink, it displays an Out of Ink message.
Page 101: Ink Handling Tips
For typical ofﬁce document printing, you’ll use one of each color ColorStix ink stick to print approximately 1000 pages. To reorder additional ink sticks, contact your local dealer or, in the United States, call Tektronix at 1-800-835-6100. Printer ink sticks...
Page 102: Emptying The Waste Tray
You should empty the waste tray anytime you remove the maintenance tray or when the front panel displays the following message: Open the front cover. Caution Phaser 340 Color Printer Waste Tray Full Open Front Cover Some surfaces inside the printer may be hot. Be careful not to...
Page 103 When you open the front cover, the following message appears: Waste Tray Full Remove Maintenance Tray Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer. Note Once the maintenance tray has been partially used, it will leak drum ﬂuid if tipped.
Page 104 Replace the maintenance tray in the printer. Note Close the front cover. Phaser 340 Color Printer Do not load used ink into the printer. Reusing waste ink ruins the printhead and invalidates the printer warranty. Place the side opposite the handle into the maintenance tray ﬁrst.
Page 105: Replacing The Maintenance Tray
Note To order a maintenance tray (Tektronix order number 436-0294-03), contact your local dealer or, in the United States, call Tektronix at 1-800-835-6100. Open the front cover. Caution There is a 15-minute warm-up period required after replacing the maintenance tray.
Page 106 To prevent leaking, seal the used maintenance tray in the plastic bag from the new (replacement) maintenance tray. Treat the used maintenance tray as normal ofﬁce waste. Phaser 340 Color Printer Caution Hot Surfaces Replace Maintenance Tray Once the maintenance tray has been partially used, it leaks drum ﬂuid if tipped.
Page 107: All About Media Jams
All about media jams Use the following guidelines to help prevent paper and transparencies from jamming inside the printer. When installing a new maintenance tray, push on both sides of the tray to latch it ﬁrmly into the printer. Periodically clean the printer to keep it operating in peak condition.
Page 108: Locating Jammed Media
At the manual feed slot At the standard media tray and Lower Paper Tray Assembly Caution 4-10 Phaser 340 Color Printer Some surfaces inside the printer may be hot. Be careful not to touch the areas marked with this caution icon: 9101-30...
Page 109: Removing Jammed Media
Removing jammed media To avoid ink smears inside the printer, always try to pull jammed paper or transparency media out through the top of the printer (the exit cover). If the jammed media cannot be cleared from the exit cover, open the front cover and check for jammed media.
Page 110 Using both hands, pull the jammed media out the top of the printer. If necessary, remove the media tray to locate and clear jammed media. 4-12 Phaser 340 Color Printer 9101-29 9101-60...
Page 111: Cleaning The Printer
Cleaning the printer Periodically cleaning the printer keeps it in peak operating condition. Automatic cleaning procedures to cure most problems are available through the front panel by pressing the Clean button. When necessary, the front panel guides you through steps to perform cleaning procedures. When appropriate, the printer offers to print instructions detailing the cleaning procedure.
Page 112: Cleaning Supplies
90% pure isopropyl alcohol (available at pharmacies). You can obtain pre-soaked alcohol wipes by ordering a separate cleaning kit from Tektronix or by ordering them in packs of 10 (Tektronix order number 006-7824-01). 4-14 Phaser 340 Color Printer...
Page 113: Reordering Cleaning Kit Supplies
Reordering cleaning kit supplies To reorder the cleaning kit (Tektronix order number 016-1341-00), contact your dealer or local Tektronix ofﬁce. In the United States, call: 1-800-835-6100, or order by fax: (503) 682-2980. When you order the cleaning kit, you receive these items:...
Page 114: Using Isopropyl Alcohol
The reorder cleaning kit (order number 016-1341-00) includes these pre-soaked alcohol cloth packets. 4-16 Phaser 340 Color Printer Do not use rubbing alcohol because it can contain water and oils that leave undesirable residue on the printer parts. Never use water to clean the printer’s internal components. Failure to follow these instructions may invalidate your printer’s...
Page 115: Identifying Cleaning Solutions
Identifying cleaning solutions Cleaning procedures listed in this chapter are referenced by the type of printing problem you may be experiencing. Use the following tables to help identify cleaning solutions for these printing problems. Light stripes or missing colors Problem type Missing or light-colored stripes on prints.
Page 116: Cleaning For Light Stripes: Printhead
The printer outputs a cleaning page at the end of the cleaning sequence that you may discard as normal ofﬁce waste. When the cleaning sequence is completed, the printer displays the following message: 4-18 Phaser 340 Color Printer Clean:Light Stripes <---- Clean Test Clean:Light Stripes <----...
Page 117 To conﬁrm that the problem has been corrected, press the Test button to print a test page. Check for any missing color bars on the test page. Black Cyan Magenta Yellow 1 2 3 4 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88...
Page 118 If your prints still have color stripe problems after the third cleaning sequence, service may be required. Refer to “Printer service” on page 6-1 for more information. Return the printer to normal operation by pressing the 4-20 Phaser 340 Color Printer button. Exit Exit...
Page 119: Cleaning For Ink Smears: Internal Paper Path
Cleaning for ink smears: internal paper path Approximate time to complete: 3-6 minutes If your prints have stray ink marks on the front or the back, you can correct the problem by cleaning the printer’s internal paper path surfaces. The printer automatically feeds 10 sheets of paper through the print path to collect stray ink particles when you run the Clean:Ink Smears routine from the front panel.
Page 120 4-22 Phaser 340 Color Printer Warming Up Cancel Cleaning:Using 10 Sheets Always use clean sheets of paper to clean the paper path. Do not reuse cleaning sheets.
Page 121: Cleaning For Ink Smears: Paper Feed Rollers
Caring for Your Printer Cleaning for ink smears: paper feed rollers Approximate time to complete: 5 minutes If you have already performed the “Cleaning for ink smears: internal paper path” cleaning procedure earlier in this chapter but problems persist, clean the upper and lower paper feed rollers.
Page 122 Caring for Your Printer Open the front cover. 9101-22 Caution Hot surfaces exist behind the upper paper feed rollers. To avoid personal injury during cleaning procedures, do not reach in behind the paper feed rollers. 4-24 Phaser 340 Color Printer...
Page 123 Pre-soaked alcohol cloth wipes provide the most effective tool for cleaning the printer’s rubber rollers. You can obtain these wipes by ordering them in packs of 10 (Tektronix order number 006-7824-01). As a substitute, use a coffee ﬁlter soaked with 90% isopropyl alcohol.
Page 124 There are two sets of upper paper-feed rollers located above the maintenance tray. One set of rollers is rubber; the other set is white plastic. The rubber rollers are mechanically linked to companion rubber rollers located under the maintenance tray. Turning the lower rubber rollers also turns the upper rollers.
Page 125 Close the front cover. If the problem persists, refer to “Cleaning for ink smears: paper exit path” on page 4-34. 4-26 Phaser 340 Color Printer To clean the lower rubber feed rollers, place and hold an alcohol-soaked swab on top of each roller while turning the lower feed roller shaft.
Page 126: Cleaning For Ink Smears: Paper Exit Path
Caring for Your Printer Cleaning for ink smears: paper exit path Approximate time to complete: 10 minutes If you have already performed the “Cleaning for ink smears” cleaning procedure earlier in this chapter but problems persist, you should manually clean the paper exit path. Refer also to “Cleaning for ink smears: paper feed rollers”...
Page 127 Open the front cover. Open the exit cover using the blue release button located inside the front cover at the top of the printer. 4-28 Phaser 340 Color Printer 9101-22 9101-29...
Page 128 To clean excess ink particles and drum ﬂuid from the colored exit ﬁngers, gently wipe the top surface of each ﬁnger using a dry swab. Caution To avoid damaging the print drum and exit ﬁngers, never scrape excess ink with a tool or ﬁnger nail. Use a dry swab provided with the cleaning kit.
Page 129 Pre-soaked alcohol cloth wipes provide the most effective tool for cleaning the printer’s rubber rollers. You can obtain these wipes by ordering them in packs of 10 (Tektronix order number 006-7824-01). As a substitute, use a coffee ﬁlter soaked with 90% isopropyl alcohol.
Page 130 4-30 Phaser 340 Color Printer You may notice some staining of the exit rollers while performing the cleaning procedure. This is normal and does not indicate additional cleaning is necessary.
Page 131 To clean the two sets of ribbed exit guides on the underside of the exit cover, gently wipe the raised ribs using an alcohol-soaked swab. Caution To avoid damaging the print drum and exit guide, never scrape excess ink with a tool or ﬁnger nail. Use only the materials provided with the cleaning kit.
Page 132: Cleaning For Media Tray Jams: Media Pick Rollers
Press the Clean button once again. The following message appears: 4-32 Phaser 340 Color Printer Media picking problems can also occur when the maintenance tray is not properly latched. You may need to remove and re-latch the maintenance tray to cure a media picking problem. Refer to “Replacing the maintenance tray”...
Page 133 If you want a printout of the procedure press Print , otherwise press Continue. When you press Continue, a front panel message prompts you to install the cleaning tray in the media tray. Remove the media tray from the printer. Remove all print media from the media tray.
Page 134 Press the Clean button. The printer cleans the media-pick roller while displaying the following message: 4-34 Phaser 340 Color Printer Place the cleaning tray in the media tray so that the tray’s sponge pad is nearest the paper tray’s handle. Press the two tabs underneath the cleaning tray into the two square notches provided in the media tray.
Page 135 When the cleaning operation is complete, the following message appears: Remove Cleaning Tray Remove the media tray from the printer. Remove the cleaning tray from the media tray. Examine the pick pad located inside the media tray near the paper tray’s handle.
Page 136 Reload media in the media tray. Replace the media tray in the printer. The front panel re-displays the following message: Press the Store the cleaning tray in its original packaging for later use. 4-36 Phaser 340 Color Printer Clean:Media Tray Jams <---- Clean Test 9101-00 button to return to normal operation.
Page 137 Cleaning Update: Manually Cleaning Rollers Manually cleaning the upper pick roller Remove the upper media tray from the printer. Open the front cover. Caution Hot surfaces exist behind the upper paper-feed rollers. To avoid personal injury during cleaning procedures, do not reach in behind the paper-feed rollers.
Page 138 Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer. Place the maintenance tray on a level surface. Note Locate the top of the media-pick roller behind the black rubber transport rollers. To clean the top surface of the media-pick roller, use either the pre-packaged alcohol-soaked cloth or a lint-free cloth folded into a two-inch square and soaked with alcohol.
Page 139 Scrub the top surface of the media-pick roller thoroughly. If the cloth becomes dirty, discard it and use another. Replace the maintenance tray in the printer. Note To prevent media jams at the media tray, be sure to push the maintenance tray into the printer until both sides latch in place.
Page 140 Locate the bottom of the media-pick roller according to the following illustration. Using an alcohol-soaked cloth, scrub the bottom surface of the pick roller thoroughly . Replace the upper media tray in the printer. 9682-17 9682-26...
Page 141 Cleaning for lower tray jams: paper-pick rollers Approximate time to complete: 1 minutes If you are experiencing media-feeding problems, including mispicks and multiple picks of paper from the Lower Paper Tray Assembly, you can generally correct the problem by cleaning the media-pick rollers with isopropyl alcohol.
Page 142: Supplies And Accessories
Supplies and Accessories Tektronix supplies: the mark of quality Tektronix supplies are developed and tested as a total system — printer, ink, and media. These system components work together to produce consistent, high-quality color images. For the best results, order Tektronix supplies.
Page 143 Phaser 340 Color Printer Letter-size Tektronix paper, 500 sheets, 90 g/m A4-size Tektronix paper, 500 sheets, 90 g/m Phaser 340 maintenance tray (includes waste ink tray) Phaser 340 waste ink tray Cleaning kit: cleaning tray, alcohol wipes, foam swabs, bottle...
Page 144: Interface Cables And Adapters
Interface cables and adapters The following cables and adapters are available through Tektronix or your dealer. Contact your dealer for other cables and adapters. Printer interface cables and adapters Order number Description 012-1468-00 Parallel/Centronics cable Connects the printer’s parallel port to a PC or workstation parallel port.
Page 145 Supplies and Accessories Phaser 340 Color Printer...
Page 146: Troubleshooting
Tektronix dealer or local Tektronix ofﬁce. Printer service If your printer needs service, call 1-800-835-6100 in the United States, from 6:00 am to 5:00 pm PST. Outside the U.S., contact your Tektronix dealer or local Tektronix ofﬁce. The Tektronix Bulletin Board Service The Tektronix Bulletin Board Service (BBS) is available for direct downloading of the latest versions of printer drivers, utilities, and ﬁles.
Page 147: Online Services
CompuServe: Using the Tektronix World Wide Web server to download ﬁles You can access the Tektronix World Wide Web server (WWW) to download ﬁles such as utilities or drivers. Use a web browser such as Netscape or Mosaic and follow these steps: Start your web browser and enter the following address: Click on the appropriate platform (macintosh, pcs, or unix).
Page 148 If you can exchange electronic mail with other Internet sites, you can access the Tektronix ftp server. From this server you can retrieve driver and utility ﬁles and color printer information. To log onto the Tektronix ftp server and download utility ﬁles, follow these...
Page 149: Using The Automated Fax Systems
Using the automated fax systems As an alternative to the Customer Support Hotline, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users...
Page 150 Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents, some in English and some in other European languages. If a local version of the document you want is available, EuroHAL will send it in your language. Otherwise, it will send English documents.
Page 151 Denmark Finland France Germany Holland Italy Norway Spain Sweden Switzerland Other countries Phaser 340 Color Printer For English Press 1 For French Press 2 For German Press 3 Your area code and Country code fax number 00 43 area code fax number...
Page 152: Front Panel Messages
Try turning off the printer’s power and wait at least 15 seconds before turning the power on again. If that does not solve the problem, call your local Tektronix ofﬁce for assistance in the U.S. and Canada at 1-800-835-6100. Front panel messages...
Page 153 Locked Waste Tray Full Standby Energy Star Mode Phaser 340 Color Printer Action Open the front cover and remove the paper jam from the manual feed slot or behind the front cover. You may need to push on both sides of the maintenance tray to relatch it or clean the upper or lower paper feed rollers.
Page 154 Turn the printer off, wait at least 15 seconds and turn Fault. Service the printer’s power on again. If the failure persists, note Required the code number in the display. In the U.S., call Tektronix service at 1-800-835-6100. Outside the U.S., contact your local Tektronix ofﬁce. User Manual...
Page 155: Problems And Solutions
Phaser 340 Color Printer Solution Use standard ofﬁce paper 16–32 lb. (60 – 120 g/m Tektronix transparency media. Do not load the tray beyond the ﬁll line. Paper tray capacity is 200 sheets paper or 50 sheets transparency. Transparency tray capacity is 175 sheets transparency.
Page 156 600 x 300 dpi prints look 600 x 300 dpi mode is for paper only and is not included like 300 dpi quality. in the Phaser 340 standard conﬁguration. Refer to “Print quality modes” on page 3-8. Print is wrinkled.
Page 157 PostScript. If you are running Windows, use the Tektronix-supplied driver that was shipped with the printer’s software. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on drivers. Excel users: Be sure to check the Print using color option in the print dialog box.
Page 158: Network Problems
Make sure that the correct network is selected in the Network Control Panel. Printing and installation problems Symptom Solution Refer to the Phaser 340 Drivers and Utilities Printing You have problems printing from a speciﬁc Reference for application-speciﬁc information. application.
Page 159 To maximize the image area, you may have to adjust the margins in your application software. You should install the LaserWriter 8.X printer driver and Phaser 340 PPDs onto your Macintosh to select the correct page sizes from the driver. Turn off Background Printing through the Chooser.
Page 160 Printing and installation problems (cont’d.) Symptom Solution The Ready message is Make sure that Phaser 340 is the selected printer. Try displayed but the ﬁle printing the same ﬁle to another PostScript printer. If does not print. the ﬁle prints, then the problem could be with the interface cable.
Page 161: Operational Hints
To prevent this condition, do not set the wait timeout to 0. Also, print ﬁles should not have extra characters after the End-of-File character (Ctrl-D). See the Phaser 340 Drivers and Utilities Printing Reference for information on setting timeouts and the Ctrl-D character.
Page 162 “All about media jams” on page 4-11. Turn off the startup page. Refer to the Phaser 340 Drivers and Utilities Printing Reference or refer to “Enabling and disabling the startup page” on page A-7 in this manual.
Page 163 Troubleshooting 6-18 Phaser 340 Color Printer...
Page 164: Front Panel
Chapter Front Panel Front panel overview The printer’s front panel provides you with information about the printer’s operation, as well as buttons for accessing printer menus. Refer to “Front panel messages” on page 6-7 for a complete description of the front panel messages.
Page 165: Front Panel Buttons
Button 3, labeled Clean during normal operation, lets you access the cleaning menus. When you enter the front panel menu by pressing Menu , Button 3 changes meaning as you select sub-menus: Phaser 340 Color Printer button allows you to perform these menu functions: Exit Exit Back up a level of the menu without making a selection.
Page 166 Button 4, labeled Menu during normal operation, lets you to enter the front panel menu. After entering the menu, Button 4 changes meaning as you select sub-menus: Provides access to sub-menus. Menu Print Executes the selected print. Accepts the selected value. Exit For a map to the front panel menu selections, turn to “Front panel menu map”...
Page 167: Two-Line Display
Menu for access to the main menu, Clean to access cleaning menus, and Print and OK to make selections. For a map to the front panel menu selections, turn to “Front panel menu map” on page 7-7. Phaser 340 Color Printer Warming Up Clean Exit...
Page 168: Front Panel Indicators
Front panel indicators The front panel also includes two indicator lights: Power Error Exit Exit Indicator Power The printer is on and ready for operation. Error If the indicator is on after the power-up sequence, the printer’s controller board detects an error that is not user- correctable;...
Page 169: Enabling And Disabling The Front Panel Menu
Help Pages menu, but cannot modify any settings in the rest of the menu. For more information on enabling and disabling the front panel menu, refer to the Phaser 340 Drivers and Utilities Printing Reference. When the front panel is enabled, all front panel menu selections are available.
Page 170: Front Panel Menu Map
Front panel menu map The front panel menu map provides a convenient navigation aid for quickly determining the location of menu items. The menu map prints in English, regardless of the front panel language setting. You can print the menu map from the front panel using the following instructions: While the Ready message is displayed, press the Menu button.
Page 171 Exit Exit Exit Exit Exit Exit Exit Exit Exit Phaser 340 Color Printer <--- ---> Press Menu Menu Exit Help Pages <--- ---> Menu Menu Map Conﬁguration Page Page Count <--- ---> View TekColor Correction Vivid Color* (default) Display <--- --->...
Page 172: Technical Notes
Appendix Technical Notes Printing Help Pages The printer has several Help Pages that you can print to learn more about the printer. Menu Map: Conﬁguration Page: Startup Page: Demonstration Pages: Each of these Help Pages is discussed in the following topics. Provides a graphical view of the front panel menus.
Page 173: Printing The Front Panel Menu Map
The printer displays the ﬁrst item in the menu: Press the Menu button to access the Help Pages. The following message appears: Press the Print button to print a menu map page. Phaser 340 Color Printer Help Pages <---- ---->...
Page 174 Send a PostScript language ﬁle to the printer. See the PhaserShare Network Cards and Software System Administrator User Manual or the Phaser 340 Drivers and Utilities Printing Reference for more information on the conﬁguration page. Use your World Wide Web browser. Refer to the PhaserShare Status Software User Manual for more information.
Page 175: Printing The Startup Page
Press the left arrow (<----) or right arrow (---->) buttons until the following message appears: Press the Print button to print a startup page. Phaser 340 Color Printer If the printer detects a non-fatal failure, it automatically prints a startup page containing diagnostic information regardless of the startup page setting.
Page 176: Enabling And Disabling The Startup Page
You can enable and disable printing of the startup page in several ways: On a PC, send a PostScript language utility ﬁle to the printer. For more information, refer to the Phaser 340 Drivers and Utilities Printing Reference. On a Macintosh, use the LaserWriter utility.
Page 177: Printing The Demonstration Pages
Menu button. The printer displays the ﬁrst item in the menu: Press the Menu button to access the Help Pages. Press the left arrow (<----) or right arrow (---->) buttons until the following message appears: Press the Phaser 340 Color Printer Help Pages <---- ----> Menu Demonstration Pages <----...
Page 178: Printer Standby Modes
Printer standby modes Idle for 4 hours standby mode that keeps the printer ready to use yet reduces energy consumption. The printer exits standby mode when you send a ﬁle to the printer, press any front panel button, install or remove a media tray, or open any cover. For example, adding ink causes the printer to exit standby mode.
Page 179: Changing The Energy Star Timeout
Note Press the OK button to conﬁrm your Energy Star timeout selection. Return to the top level of the menu by pressing the until the printer displays the Ready message. Phaser 340 Color Printer Help Pages <---- ----> Menu Printer Defaults <----...
Page 180: Selecting The Cleaning Page Source
To change the cleaning page source, use one of these methods: Send a PostScript utility ﬁle to the printer. Refer to the Phaser 340 Drivers and Utilities Printing Reference for more information. Use your World Wide Web browser. Refer to the PhaserShare Status Software User Manual for more information.
Page 181: Parallel Port
You can switch to bi-directional communications using either of the following methods: Download a PostScript utility to the printer. Refer to the Phaser 340 Drivers and Utilities Printing Reference for more information. Use your World Wide Web browser. Refer to the PhaserShare Status Software User Manual for more information.
Page 182 Parallel port signal descriptions (cont'd.) Pin Signal mode names: Return Compatibility/Nibble nAck/PtrClk nFault/nDataAvail PError/AckDataReq Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Data 8 Signal Description source Printer C mode: Negative true = data transfer acknowledge N mode: Data qualiﬁer Printer...
Page 183 Parallel port signal descriptions (cont'd.) Pin Signal mode names: Compatibility/Nibble nInit/nHostRTS nStrobe/HostClk nSelectIn/1284 Active nAutoFd/HostBusy Host Logic High Peripheral Logic High A-12 Phaser 340 Color Printer Return Signal Description source Host C mode: Negative true = reset interface N mode: Set positive Host...
Page 184: Specifications
Speciﬁcations Printer tilt Place the printer on a level surface with no more than 3° tilt in any direction. Equivalent to raising one corner of the printer approximately 2 cm (0.75 inches.) Caution Temperature Operating: Nonoperating: Storage: Humidity Operating: Nonoperating: Altitude Operating: Nonoperating:...
Page 185: Safety And Emissions
Class B compliant computing device pursuant to sub-part J of Part 15 of FCC rules. Conforms to EC EN55022, EN50082-1; 1992. A-14 Phaser 340 Color Printer Depth: 50.2 cm (19.75 in.) 40 cm (15.75 in.) Weight: 32 kg (70 lbs.) 45.7 cm (18 in.)
Page 186: Expanding Your Printing System
Extended features upgrade In its standard conﬁguration, the Phaser 340 offers 300 dpi color printing, 8 Mbytes of RAM memory, and 17 fonts. The Phaser 340 optionally supports 600 x 300 dpi resolution printing, 24 Mbytes of memory and 69 fonts. To upgrade your printer, order the Phaser 340 extended features upgrade kit.
Page 187: Optional Lower Paper Tray Assembly
Two trays are especially useful if you commonly print on several types of media, for example ofﬁce paper in the lower tray and transparencies, letterhead, or label media in the upper tray. To order, use these Tektronix order numbers: Order number Z340LTA Z340LTA: Option 01 Phaser 340 Color Printer The startup page reports the printer’s conﬁguration, including...
Page 188: Optional Media Trays
436-0288-00 436-0289-00 Refer to “Ordering printer supplies” on page 5-1 for information on ordering Tektronix paper and transparencies. Beneﬁts of multiple media trays Optional standard paper and transparency trays for Letter and A4 sizes let you conﬁgure the printer for different printing environments. An optional Lower Paper Tray Assembly supports high-capacity printing requirements.
Page 189: Memory Upgrades
4685F16 Note Beneﬁts of upgrading memory The Phaser 340 has 8 Mbytes of standard memory. You can upgrade the printer memory to 12 Mbytes by ordering a 4-Mbyte SIMM (Tektronix order number 4690F4M). Additional memory allows processing of more complex ﬁles.
Page 190: Font Upgrade
Note 600 x 300 dpi upgrade You can upgrade the Phaser 340 to print with 600 x 300 dpi resolution print quality. Refer to “Extended features upgrade” on page B-1 for more information. The startup page reports how many fonts are installed in the printer.
Page 191: Phasershare Network Cards
PhaserShare network cards Tektronix PhaserShare™ network cards offer high-performance network connectivity for your color printer. PhaserShare network cards can be easily installed in your printer. Order number 4676FP1 4676FP3 4676FP4 Beneﬁts of networking the printer Adding a PhaserShare network card to your printer makes it an efﬁcient, sharable printing resource in network environments.
Page 192: Phaser Copystation
CopyStation User Manual. PhaserPrint For printing in Unix environments, Tektronix offers PhaserPrint™. PhaserPrint provides fast raster ﬁle and screen copy printing to Tektronix color printers. PhaserPrint also provides a graphical user interface for push-button control of Tektronix printer features. PhaserPrint works with the workstation’s native spooling system to print PostScript ﬁles and raster...
Page 193: Adding A Hard Disk For Font Storage
With multiple disks, each disk must have a unique SCSI ID number. Do not turn on the printer or disk until each disk has a unique number. With multiple disks, only one disk can contain a Sys/Start ﬁle. Phaser 340 Color Printer...
Page 194: Connecting One Disk
PostScript printer, you have to initialize (format) the disk after connecting it to the printer. The printer diskettes contain utility ﬁles to help you initialize the disk and download fonts to it. Refer to the Phaser 340 Drivers and Utilities Printing Reference for instructions on how to use the utility ﬁles.
Page 195 The printer must always be at one end of the chain with a terminator at the other end. Only one disk can contain a Sys/Start ﬁle. B-10 Phaser 340 Color Printer See “Interface cables and adapters” on page 5-3 for cable ordering information. PHASER 340 Ethernet®...
Page 196: Connecting Multiple Disks
Each disk must have a unique SCSI ID number. Do not turn on the printer or disk until each disk has a unique number. Note See “Interface cables and adapters” on page 5-3 for cable ordering information. Ethernet® PHASER 340 Service Reset Second Feeder Service...
Page 197 Expanding Your Printing System B-12 Phaser 340 Color Printer...
Page 198: Moving Your Printer
Appendix Moving Your Printer Before turning off the printer, wait for it to display the Ready message. Turn off the printer using the rear-panel On/Off switch. Caution Before you move the printer, you’ll want to complete the steps presented in this chapter.
Page 199: Locking The Transit Restraint
Locate the transit restraint on the right side of the printer and insert a wide ﬂat-blade screwdriver into the transit restraint slot. Phaser 340 Color Printer To avoid damaging the printer’s internal components, always turn the printer power off and lock the transit restraint before moving the printer.
Page 200 Moving Your Printer 9101-51 While pressing inward with medium pressure, turn the transit restraint slot in a clockwise direction to lock the printhead in position. The lock button is recessed from the side of the printer when fully engaged. User Manual...
Page 201: Changing Line Voltage
On/Off switch. Warning The new location may require a different power cord; contact your local Tektronix ofﬁce or dealer for details. Line voltage selector switch. Phaser 340 Color Printer To avoid damaging the printer, turn the printer power off using the On/Off switch and unplug the power cord before changing the line voltage selector switch.
Page 202: Regulatory Information
EC EN55022 For the EC EN50082-1 Low Voltage Directive 73/23/EEC, the Electromagnetic Compatibility Directive 89/336/EEC, Machinery Directive 89/392/EEC. Phaser 340 Safety of Information Technology Equipment including Electrical Business Equipment Limits and methods of measurement of radio interference characteristics of Information...
Page 203 The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with Tektronix’ instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B veriﬁed digital device, pursuant to Part 15 of the FCC Rules.
Page 204: Material Safety Data Sheets
Tektronix and its subsidiaries operate. Tektronix, Incorporated is complying with government regulations by providing Material Safety Data Sheets for our products. Color Printing and Imaging Division...
Page 205 Fire and explosion hazards: These inks will burn. No unusual hazards are expected. Section VI — Accidental release measures Spill or leak: Not applicable. Section VII — Handling and storage Handling: None. Storage: Avoid high temperatures. Phaser 340 Color Printer...
Page 206 Regulatory Information Section VIII — Exposure control–personal protection No special protection indicated when used as intended. TLV/PEL: None established. Section IX — Physical and chemical properties Appearance: Waxy, solid. Black, blue, red or yellow in color. Odor: None. Solubility: Not water soluble. Section X —...
Page 207 CERCLA: No reportable quantity for this material. California Prop. 65: Not listed. Section XVI — Other information Original Preparation Date: 8/23/94 R.C. Tektronix, Incorporated P.O. Box 500 Chemical Documentation Mail stop 55-769 Beaverton, Oregon 97077 Printer information: 1-800-835-6100 MSDS information: (503) 627-7255 Phaser 340 Color Printer...
Page 208: Msds For Silicone Oil
MSDS for silicone oil Section I — Product identiﬁcation Trade name and Tektronix part number: Silicone ﬂuid (found in maintenance tray) 006-7912-00 Product use: Used in Tektronix Phaser 340 color printers. Section II — Information on ingredients Ingredients: Polydimethylsiloxane CAS Number: 63148-62-9 Hazardous Ingredients: None.
Page 209 Handling: No special requirements. Storage: No special requirements. Section VIII — Exposure control – personal protection Exposure Guidelines: None established. Engineering Controls: None needed when used as intended in Tektronix printers. Eye Protection: None needed. Skin Protection: None needed. Respiratory Protection: None needed.
Page 210 Regulatory Information Section X — Stability and reactivity Stability: Stable. Traces of formaldehyde may form if heated in air above 149 C (300 F). (Normal operating temperature in this printer is 50 to 60 C). Incompatibility With Other Materials: Oxidizing compounds can cause a reaction.
Page 211 OSHA: Not considered a hazardous material as deﬁned by 29CFR1910.1200 Hazard Communication. Section XVI — Other information Original preparation date: October 21, 1994 R.C. Tektronix, Incorporated P.O. Box 500 Chemical Documentation Mail stop 55-769 Beaverton, Oregon 97077 Printer information: 1-800-835-6100 MSDS information: (503) 627-7255 D-10 Phaser 340 Color Printer...
Page 212 Index accessories optional 2-4 ordering 5-1 standard 2-2 adapters ordering 5-3 adding ink 4-1 adding memory B-4 Adobe IntelliSelect 3-29 alcohol pre-soaked cloth 4-16 purity 4-16 asterisk (default setting) 2-28 automated fax systems (HAL/EuroHAL) 6-4 automatic language selection 3-29 AutoSelect button 3-15 BBS (Bulletin Board Service) 2-51 telephone number 6-1 bi-directional parallel port A-10...
Page 213 4-8 emissions A-14 emptying the waste tray 4-4 enabling and disabling the startup page A-5 Index-2 Phaser 340 Color Printer Energy Star changing the timeout value A-8 power requirements A-14 standby mode description A-7 error codes and messages 6-7...
Page 214 4-21 identifying 4-21 preventing 4-11 installation drivers and PPDs 2-46 Phaser 340 GX driver 2-50 printer software for Macintosh 2-43 printer software for Windows 3.1 2-35 installer loading printer software 2-45 installing Lower Paper Tray Assembly 2-9...
Page 215 2-43 printing from 3-5 screen fonts, install 3-29 maintenance cleaning page 4-13 cleaning the printer 4-13 Index-4 Phaser 340 Color Printer maintenance tray installing 2-12 jams requiring re-latch 4-32 location 2-12 order number 4-7 replacing 4-7 when to reorder 2-12...
Page 216 memory advantages of upgrading B-4 image area 1-1 order numbers B-4 Menu button 2-27 menu map 7-7 overview 2-29 printing 7-7 Microsoft Windows 2-32 2-35 Microsoft Windows NT 2-38 mispick, paper feed 4-32 MODE command 2-42 moving the printer C-4 locking the transit restraint C-2 precautions C-1 removing the maintenance tray C-1...
Page 217 Windows 3-3 printing from Windows 95 3-2 updating driver software for Windows NT 2-38 PCL5 1-2 3-28 3-29 Phaser 340 extended features 3-8 Phaser 340 GX driver 3-5 Phaser Copystation capabilities B-7 installing 2-10 order number B-7 SCSI port 2-21...
Page 218 printing conﬁguration page A-3 demonstration pages A-6 from a Macintosh 3-5 from a PC (Windows 3.1 and NT) 3-3 from a workstation 3-6 from speciﬁc applications (tips) 3-7 languages 3-29 manual feed 3-24 menu map A-2 startup page A-4 test page 4-19 transparencies 3-22 two pages after jam 4-9 problems and solutions...
Page 219 TekColor button 3-10 Help options 3-10 selecting features 3-8 Tektronix Bulletin Board Service (BBS) 3-12 Tektronix ftp server 6-2 Test button 4-19 timeout disable 2-42 Token Ring PhaserShare card and protocols 2-21 workstations 3-6 touring the printer 2-6 transit restraint...

Tektronix Phaser 340 User Manual

Introduction

Getting Set up

Printing

Caring for Your Printer

Supplies and Accessories

Troubleshooting

Front Panel

Technical Notes

Expanding Your Printing System

Moving Your Printer

Regulatory Information

Quick Links

Related Manuals for Tektronix Phaser 340

Summary of Contents for Tektronix Phaser 340

Table of Contents