Cleaning; Clearing Paper Jams; Duplex Printing; Affecting Print Quality - Tektronix Phaser 380 Service Manual

4
Key Operator Training

Cleaning

Clearing paper jams

Duplex printing

Affecting print quality

4-4 Phaser 380 Color Printer
Explain how keeping the printer clean can ensure the highest-quality prints.
Emphasize how dirt and dust can affect print quality and pick reliability.
Stress the importance of using 90% or higher isopropyl alcohol, not
rubbing alcohol.
Explain the contents and use of the cleaning kit.
Show how to use the user manual to locate proper cleaning
procedures. Demonstrate the use of the front panel menu to initiate
cleaning routines.
Show the location of the feed rollers inside the printer and inside the
front cover.
Show the location of the exit cover release button inside the front
cover and the surfaces that will require cleaning inside the exit cover.
Media jam locations: Show the four possible locations for media jams: inside
the exit cover, inside the front cover, at the manual feed slot, at the media tray.
Show the location of the jam-clearing information in the user manual.
Explain to the customer how to correctly load pre-printed media in
the tray for duplex printing.
Demonstrate the procedure for hand-feeding media in the printer for
duplex printing.
Increasing RAM memory: Explain that 600 x 300 dpi paper printing is only
available with an Extended Features upgrade and that transparencies are
printed using the 300 dpi mode.
Printing transparencies: The printer tries to make the print the customer
requests. If paper is loaded in the printer and the tray is set for paper, and the
customer requests, via the print driver, a transparency, then the printer will
indicate that transparency film must be loaded in the printer.
Using TekColor color corrections: Explain that different color correction modes
are available and where to find more information in the user manual.