Returning Your Power Meter For Service - Agilent Technologies N1911A User Manual

Returning Your Power Meter for Service

Use the information in this section if you need to return your power
meter to Agilent Technologies.
Packaging the Power Meter for Shipment
Use the following steps to package the power meter for shipment to
Agilent Technologies for service:
• Fill in a blue service tag (available at the end of this guide) and attach
Power meter damage can result from using packaging materials other than those specified.
C A U T I O N
Never use styrene pellets in any shape as packaging materials. They do not adequately
cushion the power meter or prevent it from shifting in the carton. Styrene pellets cause
power meter damage by generating static electricity and by lodging in the rear panel.
• Use the original packaging materials or a strong shipping container
• Surround the power meter with at least 3 to 4 inches of packing
N1911A/1912A P-Series Power Meters User's Guide
it to the power meter. Please be as specific as possible about the nature
of the problem. Send a copy of any or all of the following information:
• Any error messages that appeared on the power meter display.
• Any information on the performance of the power meter.
that is made of double- walled, corrugated cardboard with 159 kg (350
lb) bursting strength. The carton must be both large enough and strong
enough to accommodate the power meter and allow at least 3 to 4
inches on all sides of the power meter for packing material.
material, or enough to prevent the power meter from moving in the
carton. If packing foam is not available, the best alternative is SD- 240
Air Cap TM from Sealed Air Corporation (Commerce, CA 90001). Air
Cap looks like a plastic sheet covered with 1- 1/4 inch air filled
bubbles. Use the pink Air Cap to reduce static electricity. Wrap the
power meter several times in the material to both protect the power
meter and prevent it from moving in the carton.
Maintenance 10
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