Contacting Agilent Technologies - Agilent Technologies N1911A User Manual

Contacting Agilent Technologies

This section details what to do if you have a problem with your power
meter.
If you have a problem with your power meter, first refer to the section
"Before calling Agilent
that will help identify some of the most common problems.
If you wish to contact Agilent Technologies about any aspect of the power
meter, from service problems to ordering information, refer to
Sales and Service Offices"
If you wish to return the power meter to Agilent Technologies refer to
"Returning Your Power Meter for Service"
Before calling Agilent Technologies
Before calling Agilent Technologies or returning the power meter for
service, please make the checks listed in
If you still have a problem, please read the warranty printed at the front
of this guide. If your power meter is covered by a separate maintenance
agreement, please be familiar with the terms.
Agilent Technologies offers several maintenance plans to service your
power meter after warranty expiration. Call your Agilent Technologies
Sales and Service Center for full details.
If the power meter becomes faulty and you wish to return the faulty
instrument, follow the description on how to return the faulty instrument
in the section
Check the Basics
Problems can be solved by repeating what was being performed when the
problem occurred. A few minutes spent in performing these simple checks
may eliminate time spent waiting for instrument repair. Before calling
Agilent Technologies or returning the power meter for service, please make
the following checks:
N1911A/1912A P-Series Power Meters User's Guide
Technologies". This chapter contains a checklist
on page 251.

"Contacting Agilent Technologies"

Maintenance
on page 249.
"Check the Basics"
on page 245.
10
"Agilent
on page 245.
245