Returning Your Power Meter For Service - Agilent Technologies E4419B User Manual

Returning Your Power Meter for Service

Use the information in this section if you need to return your power meter to
Agilent Technologies.
Package the Power Meter For Shipment
Use the following steps to package the power meter for shipment to Agilent
Technologies for service:
1 Fill in a blue service tag (available at the end of this guide) and attach it to
Power meter damage can result from using packaging materials other than those
C A U T I O N
specified. Never use styrene pellets in any shape as packaging materials. They do not
adequately cushion the power meter or prevent it from shifting in the carton. Styrene
pellets cause power meter damage by generating static electricity and by lodging in the
rear panel.
2 Use the original packaging materials or a strong shipping container that is
3 Surround the power meter with at least 3 to 4 inches of packing material or
4 Seal the shipping container securely with strong nylon adhesive tape.
5 Mark the shipping container "FRAGILE, HANDLE WITH CARE" to ensure
6 Retain copies of all shipping papers.
E4419B Power Meter User's Guide
the power meter. Please be as specific as possible about the nature of the
problem. Send a copy of any or all of the following information:
• Any error messages that appeared on the power meter display.
• Any information on the performance of the power meter.
made of double-walled, corrugated cardboard with 159 kg (350 lb) bursting
strength. The carton must be both large enough and strong enough to
accommodate the power meter and allow at least 3 to 4 inches on all sides
of the power meter for packing material.
enough to prevent the power meter from moving in the carton. If packing
foam is not available, the best alternative is SD-240 Air Cap
Air Corporation (Commerce, CA 90001). Air Cap looks like a plastic sheet
covered with 1-1/4 inch air filled bubbles. Use the pink Air Cap to reduce
static electricity. Wrap the power meter several times in the material to
both protect the power meter and prevent it from moving in the carton.
careful handling.
Power Meter Operation
TM
from Sealed
2
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