Xante ScreenWriter 3 Manual page 277

b. Lift up slightly; then pull the cassette from the printer
(fig. 11.7).
Fig. 11.7 Lift up and Pull out the Cassette
6. Remove any crumpled media from the cassette (fig. 11.8).
Fig. 11.8 Remove the Jam from the Cassette
_____________________________________ Troubleshooting 11-23