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Introduction
Query and Reporting Frames
9. From the Display Options pull-down menu, select the type of information you
want to display. The type of information available for display includes:
— Session Display (Default)—Displays the fields selected.
— Agent Information—Displays all of the agent fields.
— Call Information—Displays all of the call fields.
— All Columns—Displays all of the fields.
The option you select in this drop down box determines which Session Display
view is shown.
10. The other fields that display on the Search Criteria frame will vary depending
on the type of agent and caller information you selected in the Element
Selection frame. Fill in the other fields. The following is an example of the type
of information that may display:
11. To find the results or modify the results of the Search Criteria, select the Find
Results or Modify buttons. The next sections describe the functionality of these
buttons in more detail.
CentreVu Explorer II Version 1.0 User Guide
1-32
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