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Agent in Focus Queries
Agent in Focus Queries
Dialed Number—The dialed digits received from the network or ECS/switch.
These digits are often the VDN and/or DNIS for the call.
Calling Party—The originating number of the calling party. This number can be
either the ANI, the internal extension number, or the trunk equipment location.
Collected Digits—The information indicator (ii) digits received from the public
network through ISDN communication.
CentreVu Explorer II Version 1.0 User Guide
4-19
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