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Appendix
Overview
Conference Call (CONFERENCE)
l
Field Description
This field indicates if the agent initiated a conference in the segment. The
CONFERENCE field is 1 if the answering agent initiated a conference in the
segment.
l
Query Options
Select one of the following choices from the drop-down list box:
— Conference calls
— Non-conference calls.
CentreVu Explorer II Version 1.0 User Guide
A-22
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