Appendix
Overview
In-Queue Wait Time (DISPTIME)
l
Field Description
This field is the wait time (in the vector, in queue, or ringing). For extension
calls made directly to agents (not through a VDN), this field is always 0.
l
Query Options
The query returns results with an "in-queue wait time" in seconds greater that
the number entered in the text box.
CentreVu Explorer II Version 1.0 User Guide
A-34
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