Table of Contents
Advertisement
Appendix
Overview
2nd Split/Skill Queued to (SPLIT2)
l
Field Description
This field contains the second split/skill the call queued in the first VDN that it
was associated within the call segment. This only applies to Generic 2.2 with
Expert Agent Selection (EAS), the ECS, and Generic 3 switches with vectoring.
l
Query Options
Select a split/skill from a list box that displays all second splits.
CentreVu Explorer II Version 1.0 User Guide
A-50
1
Advertisement
Table of Contents
Need help?
Do you have a question about the CentreVu Explorer II Version 1.0 and is the answer not in the manual?
Questions and answers