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Agent in Focus Queries
Agent in Focus Queries
Calling Party—The originating number of the calling party. This number can be
the ANI, the internal extension number, or the trunk equipment location.
ii Digits—The information indicator (ii) digits received from the public
network via ISDN communication.
Answering Split/Skill—The split or skill of the answering agent.
CentreVu Explorer II Version 1.0 User Guide
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