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Agent in Focus Queries
Agent in Focus Queries
Calling Party—The originating number of the calling party. This number can be
the ANI, the internal extension number, or the trunk equipment location.
Dialed Number—The dialed digits received from the network or ECS/switch.
These digits are often the VDN and/or DNIS for the call.
CentreVu Explorer II Version 1.0 User Guide
4-13
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