Lucent Technologies CentreVu Explorer II Version 1.0 User Manual page 248

Glossary
Inbound Call
Management (ICM)
Information Indicator
(II)
INFORMIX
Input Field
Integrated Services
Digital Network
(ISDN)
Interval-Based Items
CentreVu Explorer II Version 1.0 User Guide
A set of switch and adjunct features using
ASAI to enable the adjunct to provide
automatic screen delivery and call routing.
A 2-digit code that identifies the type of
originating line (for example: hotel or pay
phone) for incoming ISDN PRI calls.
A relational database management system
used to organize CentreVu CMS historical data
when CentreVu Explorer II is used in a Solaris
operating system environment.
An input field is an area on a user window into
which a CentreVu Explorer II user enters one
or more valid field values. For example, the
valid values for the input field Max Rows
Returned is 30, but can be modified.
A digital standard for telephony that enables,
among other things, telephone, television, and
computer signals on the same lines.
A category of database items. These items
generally represent the amount of time during
a collection interval spent doing a particular
activity. Interval-based items are updated
throughout the collection interval and timing is
restarted at the end of the interval. Interval-
based items should only be used to show the
amount of time in an interval for an activity or to
calculate percentages of time spent in an
interval. Interval-based items should not be
used to calculate averages (such as average
hold time).
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