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Appendix
Overview
Originating Reason Code (ORIGREASON)
l
Field Description
This field contains the Reason Code for the AUX state in which the agent
originated the call.
l
Query Options
Select a Reason Code from a pull-down list box that displays all distinct Reason
Codes in the database.
CentreVu Explorer II Version 1.0 User Guide
A-41
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