Agent Talk Time (Talktime - Lucent Technologies CentreVu Explorer II Version 1.0 User Manual

Version 1.0
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Appendix
Overview

Agent Talk Time (TALKTIME)

l
Field Description
This field is the total talk time (in seconds) for the answering agent in the
segment.
l
Query Options
The query returns results with agent talk time greater than the number of
seconds entered in the text box.
CentreVu Explorer II Version 1.0 User Guide
A-6
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