Sample Queries
Sample Queries
Efficient Automatic Number Identification (ANI)
Analysis Query
CentreVu Explorer II uses wild cards to help you with your query. The use of wild
cards can be made with calling party (ANI), to help you determine where your calls
are coming from. For instance, you have run a promotion in Denver and wish to
compare call volumes both before and after the promotion.
Set up a query in Custom Query Builder with (calling party = 303% or calling party
= 719%). This will return all the callers from the Denver area. Run the query with
the date range before the promotion, and after the promotion to determine the affect
on the call volume. You can combine the Calling Party query with other query
elements (for instance, ii digits = cell phone), to further refine your query. If desired,
you can check the Help topics to see a list of ii Digits (for example, 61 null [Type 1
Cellular] and 20 null [AIOD-Listed DN of PBX set]).
CentreVu Explorer II Version 1.0 User Guide
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