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Chapter 7
Copyright © 2010, Juniper Networks, Inc.
Understanding Updating Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Managing Device Software Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Upgrading the Device Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Upgrading a Device Software Version from NSM . . . . . . . . . . . . . . . . . . 264
Upgrading a Device Software Version outside NSM . . . . . . . . . . . . . . . 264
Adjusting the Device OS Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Downgrading the Device OS Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Rolling back the Device OS Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Deleting the Device OS Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Upgrading Device Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Managing License Keys (ScreenOS Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Installing License Keys on a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Importing License Key Information into NSM . . . . . . . . . . . . . . . . . . . . . . . . 267
Installing Trial License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Viewing and Reconciling Device Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Viewing the Device Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Comparing and Reconciling Device Inventory . . . . . . . . . . . . . . . . . . . . . . . . 269
Managing Large Binary Data Files (Secure Access and Infranet Controller Devices
Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Uploading and Linking Large Binary Data Files . . . . . . . . . . . . . . . . . . . . . . . 272
Importing Custom Sign-In Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Creating a Custom Sign-In Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Linking to a Custom Sign-In Page Shared Object . . . . . . . . . . . . . . . . . . 275
Importing Antivirus Live Update Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Uploading Live Update Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Linking to a Live Update File Shared Object . . . . . . . . . . . . . . . . . . . . . . 276
Importing Endpoint Security Assessment Plug-in (ESAP) Packages . . . . . . 276
Uploading ESAP Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Linking to an ESAP Package Shared Object . . . . . . . . . . . . . . . . . . . . . . 277
Importing Third-Party Host Checker Policies . . . . . . . . . . . . . . . . . . . . . . . . . 277
Uploading a Third-Party Host Checker Policy . . . . . . . . . . . . . . . . . . . . . 277
Linking to a Third-Party Host Checker Policy Shared Object . . . . . . . . . 278
Importing a Secure Virtual Workspace Wallpaper Image (Secure Access
Devices Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Uploading a Secure Virtual Workspace Wallpaper Image . . . . . . . . . . . 278
Linking to a Secure Virtual Workspace Wallpaper Image Shared
Object . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Importing Hosted Java Applets (Secure Access Devices Only) . . . . . . . . . . 279
Uploading a Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Linking to a Hosted Java Applet Shared Object . . . . . . . . . . . . . . . . . . . 279
Uploading a Custom Citrix Client .cab File . . . . . . . . . . . . . . . . . . . . . . . 280
Linking to a Custom Citrix .cab File Shared Object . . . . . . . . . . . . . . . . 280
Backing up and Restoring SA and IC Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Backing up an SA or IC Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Restoring SA or IC Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
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