Dürkopp Adler 550-D800 Service Instructions Manual
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Summary of Contents for Dürkopp Adler 550-D800

  • Page 1 550-D800 Service Instructions...
  • Page 2 IMPORTANT READ CAREFULLY BEFORE USE KEEP FOR FUTURE REFERENCE All rights reserved. Property of Dürkopp Adler GmbH and protected by copyright. Any reuse of these contents, including extracts, is prohibited without the prior written approval of Dürkopp Adler GmbH. Copyright © Dürkopp Adler GmbH 2024...
  • Page 3: Table Of Contents

    Aligning the feed dog in sewing direction....... 56 Adjusting the feed dog height at top dead center ....57 Position of the hook and needle......... 59 Adjusting the looping stroke position ........59 Adjusting the hook side clearance ......... 61 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 4 Security levels (0-2) ............. 115 18.1.2 Start screen - preparing the machine for operation ..... 117 18.1.3 Main screen ................. 120 18.1.4 Register screen..............122 18.1.5 Recurring elements.............. 123 18.1.6 Input window ................ 124 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 5 Opening the seam database (Show DB) ......191 18.6.15 Opening the bobbin database (Bobbins) ......192 18.6.16 Needle database (Needle DB) ........... 193 18.6.17 Calibrating the stepper motor (SM-Cali) ......195 18.6.18 Opening the calibration database (T.Tens.-Cali) ... 196 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 6 Additional program sab_SQLite_DB_Tool.exe ....255 18.23 Software update 550-D800 ..........259 18.23.1 Information on the steps of the update ........ 259 18.23.2 Update of the software............259 18.23.3 Problems while updating the software ......... 261 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 7 NFC service not active or not available ....... 283 22.4.2 Windows firewall is blocking the NFC service...... 284 Technical data ..............287 23.1 Data and characteristic values ..........287 23.2 Requirements for fault-free operation ........288 Appendix................289 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 8 Table of Contents Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 9: About These Instructions

    Steps to be performed for service, maintenance, and installation Steps to be performed via the software control panel The individual steps are numbered: First step Second step The steps must always be followed in the specified order. … Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 10 Safety ( p. 11). If no other clear location information is used in a figure, indications of right Location information or left are always from the user's point of view. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 11: Other Documents

    Leave machines, equipment and packaging material in the condition in which they were found when the damage was discovered. This will ensure any claims against the transport company. Report all other complaints to Dürkopp Adler immediately after receiving the product. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 12 About these instructions Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 13: Safety

    • Setting up the machine • Performing maintenance work and repairs • Performing work on electrical equipment Only authorized persons may work on the machine and must first have understood these instructions. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 14: Signal Words And Symbols Used In Warnings

    If ignored, environmental damage can result NOTICE (without hazard symbol) If ignored, property damage can result The following symbols indicate the type of danger to personnel: Symbols Icon Type of danger General Electric shock Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 15 Type and source of danger! Consequences of non-compliance. Measures for avoiding the danger.  This is what a warning looks like for a hazard that could result in moderate or minor injury if the warning is ignored. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 16 NOTICE Type and source of danger! Consequences of non-compliance. Measures for avoiding the danger.  This is what a warning looks like for a hazard that could result in property damage if ignored. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 17: Working Basis

    Place PCBs that you have unpacked from the protective sleeve or that you have disassembled on a grounded and statically discharged pad, with the component side facing up. A conductive foam pad is recommended, but do not use the protective sleeve of the PCB itself. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 18: Order Of The Adjustments

    1. Lay any excess cables neatly in proper cable snakes. 2. Bind together the cable loops with cable ties. Important Tie loops wherever possible to fixed parts. The cables must be secured firmly. 3. Cut off any overlapping cable ties. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 19: Flats On Shafts

    This stabilizes the connection and makes adjusting easier. Important Always ensure that the screws are completely flush with the surface. The rule is to always place the 1 screw in rotational direction onto the flat. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 20: Disassembling And Assembling The Covers

    The text for each type of adjustment work then specifies only the cover that needs to be disassembled at that particular time. Information Always apply 1 Nm of tightening torque when tightening the screws that are used to attach the covers. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 21: Tilting The Machine Head

    To tilt the machine head: 1. Tilt the machine head carefully as far as it will go.  The tilt sensor detects the movement and locks the machine for as long as the machine head is tilted. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 22: Disassembling And Assembling The Front Cover

    To disassemble the front cover: 1. Switch off the machine. 2. Loosen the screws (2). 3. Remove the front cover (1) and CAREFULLY put it down behind the machine without damaging the monitor. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 23: Disassembling And Assembling The Motor Cover

    2. Loosen the screws (1). 3. Disassemble the motor cover (2). Assembling the motor cover To assemble the motor cover: 1. Set the lever (3) vertical. 2. Assemble the motor cover (2). 3. Tighten the screws (1). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 24: Disassembling And Assembling The Arm Cover

    To disassemble the arm cover: 1. Loosen the screws (2). 2. Disassemble the arm cover (1). Assembling the arm cover To assemble the arm cover: 1. Assemble the arm cover (1). 2. Tighten the screws (2). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 25: Disassembling And Assembling The 2-Piece Head Cover

    2. Loosen the screws (2) and remove one piece of the head cover. Fig. 7: Disassembling and assembling the 2-piece head cover (2) ④ ③ ③ (3) - Screws (4) - Cover 3. Loosen the screws (3). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 26 6. Loosen the screws (5) and remove the edge guide. Fig. 9: Disassembling and assembling the 2-piece head cover (2) ⑦ ⑦ (7) - Screws 7. Loosen the screws (7) and remove the second piece of the head cover. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 27: Disassembling And Assembling The Toothed Belt Cover

    (1) - Screws (3) - Screws (2) - Toothed belt cover (4) - Handwheel Disassembling the toothed belt cover To disassemble the toothed belt cover: 1. Loosen screws (3) on the handwheel (4). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 28 To assemble the toothed belt cover: 1. Place the toothed belt cover (2); start by pulling out the screw (5) as far as possible and placing the plates (6) first. 2. Tighten the screws (1). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 29 To disassemble the toothed belt cover: 1. Loosen the screws (1) and pull it out as far as possible. 2. Remove the toothed belt cover (2); start by disassembling the cover from below. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 30 (3) - Plates Assembling the toothed belt cover To assemble the toothed belt cover: 1. Place the toothed belt cover (2); start by placing the plates (3) first. 2. Tighten the screws (1). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 31: Disassembling And Assembling The Thread Tension Plate

    3. Disassemble the BTSR sensor and put it aside for the time being. 4. Pull plugs off the PCB: • Thread clamp: Connection X10 (optional) • Thread tension: Connection X11 • Push button: Connection X12 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 32 4. Slip plugs onto the PCB: • Thread clamp: Connection X10 (optional) • Thread tension: Connection X11 • Push button: Connection X12 5. Assemble the BTSR sensor again. 6. Assemble the front cover again ( p. 20). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 33: Opening And Closing The Throat Plate Slide

    • Adjusting the feed dog feed movement • Aligning the needle bar linkage • Adjusting the looping stroke position • Adjusting the needle bar height • Adjusting an even sewing foot stroke • Adjusting the feeding foot movement Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 34 After completing the service routine Looping stroke, make sure to pull the locking peg out of the machine again! Information Serving as an example, the following is a description of only one service routine. The handling is similar for all other service routines. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 35  The machine moves to the programmed position and is switched off. The button lights up. The display shows the information that the Service Stop is active: Fig. 21: Calling up the service routine (3) 6. Make the required settings. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 36 Fig. 23: Calling up the service routine (5) 9. Press the button.  You are now in the service menu again. The machine moves back to its initial position and is ready to sew. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 37: Disassembling And Assembling The Throat Plate

    For machines with a standard thread trimmer (FA):  Ensure that the nose (4) of the bobbin case (3) is in the cutout of the throat plate (2). Fig. 25: Disassembling and assembling the throat plate (2) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 38 5. Close the throat plate slide ( p. 31). 6. Lower the feet manually using the lever at the rear of the machine. 7. Switch on the machine.  The machine is ready to sew again. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 39: Disassembling And Assembling The Feed Dog

    5. Check to ensure that the feed dog is not grinding against the cutout of the throat plate (2). To do so, slide a piece of paper through between feed dog and throat plate (2). There should be no resistance. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 40: Locking The Machine In Place

    2. Turn the handwheel carefully until the locking peg (1) slides into the slot on the arm shaft crank. Removing the lock To remove the lock: 1. Pull the locking peg (1) out of the slot in the machine arm. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 41: Adjusting The Handwheel Into Position

    In some setting programs, the handwheel is adjusted electronically. To adjust the handwheel into position: 1. Turn the handwheel until the specified number on the graduated scale (1) is next to the marking (2). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 42: Positioning The Arm Shaft Crank On The Arm Shaft

    3. Disassemble the thread tension plate ( p. 29). 4. Loosen the threaded pins (2). 5. Turn the arm shaft crank (1) such that the threaded pins (2) are seated completely on the flat of the arm shaft ( p. 17). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 43 ④   Correct Collision (1) - Arm shaft crank (4) - Arm shaft 6. Position the arm shaft (4) flush with the arm shaft crank (1). 7. Tighten the threaded pins (2). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 44: Performing The Basic Settings Of The Eccentrics

    The looping stroke securing position allows you to define the basic settings for the sewing foot stroke, the feed dog lift and the feed dog movement. Proper setting The markings on each eccentric are positioned correctly relative to one another. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 45 7. Loosen the threaded pins (3). 8. Turn the eccentric such that slot (1) lines up with slot (2). 9. Tighten the threaded pins (3). 10. Release the locked looping stroke position again. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 46 2. Loosen the threaded pins (6). 3. Turn the eccentric such that slot (4) lines up with slot (5). 4. Tighten the threaded pins (6). 5. Release the locked looping stroke position again. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 47 10. Loosen the threaded pins (8). 11. Turn the eccentric such that slot (9) lines up with slot (10). 12. Tighten the threaded pins (8). 13. Release the locked looping stroke position again. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 48: Adjusting The Compensating Weight

    2. Adjust the compensating weight (2) such that screw (1) and screw (4) are at the same height. Make sure there is a gap between the compensating weight (2) and the transmission lever (3). 3. Tighten the screw (1). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 49: Adjusting The Mechanical Stitch Adjustment

    (stitch length 0 = no feed) is determined by the Calibration zero stitch (in the area of the DACflex Commander). Cover • Remove the toothed belt cover ( p. 25) • Motor cover ( p. 21) • Remove the front cover ( p. 18) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 50 While doing so, make sure not to damage the cables. 4. Insert the locking peg (∅ 5 mm) (3) through the hole (4) of the cam and into the hole on the motor bracket (5). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 51: Adjusting The Forward And Backward Stitch

    The forward and backward stitch are controlled by a stepper motor and adjusted via software. The calibration is performed only in the software and does not require that you mechanically set an eccentric. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 52: Adjusting The Feed Dog

    Information Details on the settings of the Feed dog feed movement, the feed dog lift and the compensating weight are provided in the chapter Basic settings of the eccentrics. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 53: Adjusting The Lateral Feed Dog Position

    7. Check the feed dog position and readjust it if necessary. If this is not sufficient, move the entire feed dog carrier on the pusher shaft ( p. 52). 8. Finish the service routine. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 54: Moving The Feed Dog Carrier Sideways

    7. Push the set collars (2) toward each other as far as they will go. Important Make sure that the pusher shaft is tightened by the set collars and does not have any axial play. 8. Tighten the screw (4). 9. Tighten the threaded pins (3). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 55: Aligning The Needle Bar Linkage Sideways

    5. Execute the service routine Needle-Hook > Needle bar ( p. 31).  The software is used to define the necessary presettings on the machine. 6. Loosen the threaded pins (1) on the set collars (2). 7. Loosen the screw (3). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 56 14. Tighten the threaded pins (6). 15. Finish the service routine. Order Then, check the following settings: • Distance between hook and needle ( p. 61) • Looping stroke position ( p. 59) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 57: Aligning The Needle Bar Linkage In The Sewing Direction

    5. Loosen the screw (1). 6. Move the needle bar linkage until there is a distance of 10 mm between presser bar and walking foot bar. 7. Tighten the screw (1). 8. Finish the service routine. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 58: Aligning The Feed Dog In Sewing Direction

    8. Align the feed dog in the sewing direction such that the needle pierces in the center of the needle hole. 9. Tighten the screw (1). Order Next, check the feed movement to the throat plate cutout at the maximum stitch length. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 59: Adjusting The Feed Dog Height At Top Dead Center

    To adjust the feed dog height at top dead center: 1. Execute the service routine Feed dog > Position to needle ( p. 31).  The software is used to define the necessary presettings on the machine. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 60 6. Turn the lever (2) such that the upper edge of the feed dog protrudes 0.5 mm (KFA = 0.8 mm) above the throat plate. 7. Tighten the threaded pins (1). 8. Finish the service routine. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 61: Position Of The Hook And Needle

    • Needle bar linkage is aligned correctly ( p. 53), ( p. 55) Fig. 48: Adjusting the looping stroke position (1) ① ② (1) - Vertical center line of the needle (2) - Hook tip Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 62  The hook tip (2) points to the vertical center line of the needle. Information You can slightly loosen the threaded pin (4) if the thread trimmer cam (3) can only be moved with difficulty. 7. Tighten the threaded pins (5). 8. Finish the service routine. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 63: Adjusting The Hook Side Clearance

    (1) - Threaded pins (3) - Hook support (2) - Threaded pin (4) - Screws Proper setting The distance between the hook tip and the groove of the needle is no greater than 0.1 mm. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 64 9. Tighten the threaded pin (2). 10. Tighten the screws (4). 11. Finish the service routine. Order Then, check the following setting: • Position of the needle guard ( p. 63) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 65: Adjusting The Needle Bar Height

    1. Execute the service routine Needle-Hook > Timing ( p. 31).  The software is used to define the necessary presettings on the machine. 2. Disassemble the head cover ( p. 18). 3. Loosen the screw (2). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 66: Adjusting The Needle Guard

    1. Execute the service routine Needle-Hook > Timing ( p. 31).  The software is used to define the necessary presettings on the machine. 2. Disassemble the throat plate ( p. 35). 3. Disassemble the feed dog ( p. 37). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 67 (1) far away enough so that it cannot be touched by the hook tip. • for pushing away more: Turn screw (2) counterclockwise • for pushing away less: Turn screw (2) clockwise 6. Finish the service routine. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 68: Bobbin Case Lifter

    If the hook tip is located below the bobbin case lifter (2), the bobbin case lifter (2) must open so that the thread can also slide past in that position. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 69: Adjusting The Lifting Gap

    (KFA) Always check the width of the lifting gap after making changes to the needle thread size. The correct width of the lifting gap depends on the thickness of the needle thread. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 70 (FA) / in the thread-pulling knife (KFA) (3). 7. Tighten the threaded pin (6). 8. Place the plug (4) and press down to seat it firmly. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 71: Adjusting The Timing For Lifting

    5. Use the allen key to turn the control cam (3) so that the bobbin case lifter opens at the correct point in time. 6. Tighten the threaded pin (4). 7. Insert the plug (2) into the opening. 8. Perform a sewing test. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 72: Sewing Feet

    Spring pressure always keeps the gear securely in the zero position on the control cam. Order First, check the following setting: • Basic setting of the eccentrics for sewing foot stroke, feed dog lift and feed dog movement Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 73 4. Disassemble the arm cover ( p. 18). 5. Disassemble the front cover ( p. 18). 6. Loosen all plugs from the PCB (2). 7. Release the latch/spacer (1). 8. CAREFULLY remove the PCB (2) from the spacers (1). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 74 11. Loosen the threaded pin (6). Check if the threaded pin underneath is seated firmly on the flat. If not, tighten the threaded pin so that there is no play. 12. Tighten the threaded pin (6). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 75 15. Use your hand to test if the gear (7) is pushed to the 0 position by the spring. 16. Assemble the PCB (3) again. 17. Attach the plug at the PCB (3). 18. Place the cover (1) of the PCB. 19. Connect the plug (2). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 76: Adjusting An Even Sewing Foot Stroke

    3. Set the feed dog to the level of the throat plate. 4. Loosen the screw (3). 5. Lower presser foot (2) and walking foot (1) to the level of the throat plate. 6. Re-tighten the screw (3). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 77: Adjusting The Sewing Foot Pressure And Sewing Foot Lift

    To adjust the sewing foot pressure and the sewing foot lift: 1. Switch off the machine. 2. Disassemble the toothed belt cover ( p. 25). 3. Disassemble the motor cover ( p. 21). 4. Insert the locking peg (∅ 5 mm) (1). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 78 7. Turn the curve (7) until the roller (8) is seated in the recess of the curve (7). 8. To align the lever (5) sideways: The roller (8) must be flush with the curve (7). 9. Tighten the screw (6). 10. Remove the locking peg (1). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 79 When the pedal is pressed completely back, the sewing feet will be raised after the thread is cut so that the sewing material can be removed. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 80: Adjusting The Needle Thread Tension

    • higher needle thread tension: thick sewing material, high thread strengths Proper setting The loop of the needle thread slides at low tension over the thickest point of the hook (thread lever UT), without forming loops or snagging. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 81 The factory setting of the needle thread regulator (2) is such that the right notch of the needle thread regulator (2) is centered above the right screw (1). 14. Close the throat plate slide again ( p. 31). 15. Press the Service Stop button. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 82 Adjusting the needle thread tension 16. Finish the seam. 17. Check the seam program and adjust again if necessary. 18. Confirm the bobbin.  The machine is ready to sew again. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 83: Adjusting The Thread Tensioning Spring

    2. Turn the stop (2) to adjust the spring travel. • longer spring travel: Turn the stop (2) counterclockwise • shorter spring travel: Turn the stop (2) clockwise 3. Tighten the screw (3). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 84: Adjusting The Spring Tension

    • greater spring tension: Turn screw (4) counterclockwise • less spring tension: Turn screw (4) clockwise  The scale (2) of the spring balance (1) indicates the thread tension reading. 5. Tighten the knurled nut (3). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 85: Replacing The Thread Force Sensor

    ( p. 15). Wear antistatic wrist straps when handling the PCBs. Fig. 71: Replacing the thread force sensor (1) ③ (3) - Thread force sensor Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 86 3. Switch off the machine. 4. Unplug the power plug. Important 5. Ensure that the uninterrupted power supply (UPS) is switched off and the machine is powered off. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 87 13. Unpack the new parts. 14. Assemble the new thread force sensor. 15. Assemble the new PCB.  Stickers on the new thread force sensor and on the new PCB indicate the date of the next inspection. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 88 16. Return the old thread force sensor (3) together with the old PCB (2) to Dürkopp Adler. Information The test results for the new thread force sensor and the new PCB are recorded in a certificate, which has been included. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 89: Short Thread Trimmer (Kfa)

    Cover • Open the throat plate slide ( p. 31) • Disassemble the throat plate ( p. 35) • Disassemble the feed dog ( p. 37) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 90: Adjusting The Height And Initial Position Of The Thread-Pulling Knife

    1. Fit the counter blade (10) on the knife carrier (8) and push it up against the thread-pulling knife (12) without pressure. 2. Tighten the screw (9). 3. Loosen the screw (4). 4. Loosen the threaded pin (7). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 91 The knife carrier has no axial play, but can still run smoothly. 4. Tighten the screw (4). 5. Engage the latch (2). 6. Check the position of the thread-pulling knife (12) and readjust it if necessary. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 92: Adjusting The Locking Latch

    (1) catches.  If the locking latch (1) does not reach all the way to the bolt (5) when catching, adjust the control cam sideways ( p. 91). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 93: Adjusting The Control Cam Sideways

    5. Screw in the threaded pin (8) until the distance between roller (3) and control cam (7) is 0.1 ± 0.05 mm.  The threaded pin (8) abuts on the set collar (5). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 94: Adjusting The Bobbin Case Support

    2. Turn the counter blade support (2) with the bobbin case support (1) until the front edge of the bobbin case support (1) is flush with the nose of the bobbin case. 3. Tighten the screw (3). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 95: Adjusting The Cutting Pressure

    3. Place the counter blade (3) in position against the thread-pulling knife (1). 4. Tighten the screw (4). 5. Check if the setting is now as specified above - if NOT, adjust the setting again. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 96: Adjusting Point In Time For Cutting

    6. Use the handwheel to turn the machine until the thread is cut shortly before reaching the marking (2). 7. Check if the thread was cut at the 65° position on the handwheel. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 97 2. Move the control cam (5) towards the set collar (4) until it makes contact and correct the position of the control cam (5) by turning. 3. Tighten the threaded pins (6) on the control cam (5). 4. Check and, if necessary, correct the cutting position. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 98: Adjusting The Safety Release Clutch

    When the safety release clutch is engaged, threaded pins (1) and (2) are parallel to each other (figure above). When the safety release clutch is disengaged, threaded pins (1) and (2) are not parallel to each other. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 99 3. Turn the handwheel until the pin (4) slides into the slot on the set collar (5). 4. Continue to turn the handwheel until the safety release clutch engages with an audible click. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 100: Adjusting The Torque

    3. Using the screw driver, turn the washer on the slot (1) so that 8 Nm is reached for the torque. • Increase force: turn in the direction + • Decrease force: turn in the direction - 4. Tighten the screw (3). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 101: Winder

    2. Fit the bobbin (4) on the bobbin shaft (3). 3. Turn the bobbin (4) on the bobbin shaft (3) until the drive dog spring audibly clicks into place in the slot of the bobbin (4). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 102: Adjusting The Bobbin Thread Guide

    • Bobbin Ø 28 mm: Ø 27 ± 0.5 mm 15.2 Adjusting the bobbin thread guide Fig. 86: Adjusting the bobbin thread guide ① ② 20.9 mm (1) - Screw (2) - Bobbin thread guide Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 103 Turn the bobbin thread guide (2) to the front • To wind on the bobbin thread further to the rear: Turn the bobbin thread guide (2) to the rear 3. Tighten the screw (1). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 104: Toothed Belt

    (2) - Screw 6. Loosen the screw (2) on the tensioning roller (1).  The toothed belt tension is slack. 7. Remove the tensioning roller (1). Make sure not to lose the washer. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 105: Changing The Lower Toothed Belt

    2. Disassemble the front cover ( p. 18). 3. Disassemble the arm cover ( p. 18). 4. Disassemble handwheel and toothed belt cover ( p. 25). 5. Disassemble the motor cover ( p. 21). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 106 • CAN cable (7) 7. Pull the cable (9) out of the terminals. 8. Loosen the screws (1). 9. Remove the holder (8) with the PCB. Important Make sure not to lose the nut (6). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 107  The toothed belt tension is slack. 14. Remove the tensioning roller (10). Make sure not to lose the washer. 15. Remove the toothed belt (13). 16. Tilt the machine head. 17. Remove the toothed belt (11). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 108 24. Continue to turn the gear wheel (17) until the toothed belt (16) rests completely on the gear wheel. 25. Erect the machine head. Fig. 92: Changing the lower toothed belt (4) ⑬ ⑩ ⑭ (10) - Tensioning roller (14) - Screw (13) - Toothed belt Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 109 • Cable thread trimmer (4) (optional), slot X11 • Cable thread trimmer (5), slot X12 • CAN cable (7), slot X1 34. Clamp the cable (9) into the terminals. 35. Assemble the covers. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 110: Sewing Motor

    Fig. 94: Overview of the components ⑥ ① ⑤ ④ ② ③ (1) - Support plate (4) - Toothed belt (2) - Motor (5) - Handwheel (3) - Toothed belt wheel (6) - Tensioning roller Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 111: Disassembling The Sewing Motor

    7. Remove the handwheel (2). Fig. 96: Disassembling the sewing motor (2) ③ ⑤ ④ (3) - Tensioning roller (5) - Screw (4) - Screw 8. Loosen the screw (5). The holder will not be removed. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 112 Fig. 98: Disassembling the sewing motor (4) ⑦ ⑧ (7) - Screw (8) - Support plate 12. Loosen the screws (7) on the support plate (8). 13. Remove the support plate (8) together with the motor. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 113 16. Pull off the toothed belt wheel (11). 17. Loosen the screws (13) on the support plate (8). 18. Pull off the motor (9) and replace it with a new one ( p. 112). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 114: Assembling The Sewing Motor

    2. Fit the toothed belt wheel (3) Fig. 102: Assembling the sewing motor (2) ⑥ ④ ③ ⑤ (3) - Toothed belt wheel (5) - Cable (4) - Motor (6) - Threaded pin Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 115 5. Attach the support plate (1) along with the motor (4) using the two screws (7) on the left. Fig. 104: Assembling the sewing motor (4) ⑧ (8) - Toothed belt 6. Place the toothed belt (8). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 116 11. Fit the handwheel (11) - make sure the centering pin is seated firmly, as the hall sensor will otherwise not be able to complete referencing properly ( p. 25). 12. Tighten screws (12) on the handwheel (11). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 117: Programming

    Security level Full access to the following work steps at the machine Access Highly restricted access Sewing Access Moderately restricted Sewing access Seam programs Database Access Unrestricted access Sewing Seam program Database Check Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 118 To adjust the security levels: 1. Log in with security level 2 ( p. 124). 2. Open the Setup display ( p. 181).  The display switches to: Fig. 107: Adjusting security levels (0-2) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 119: Start Screen - Preparing The Machine For Operation

    The displays vary depending on whether the machine is equipped with the various scanners or not. The user can choose between 2 options on the register screen: • Log in ( p. 124) • Shut down the PC and the machine Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 120 Fig. 110: Start screen (3) 3. Use the hand scanner to scan the hook thread barcode below the hook thread cone. 4. Confirm with OK.  The display switches to: Fig. 111: Start screen (4) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 121 2. If necessary, align the bobbin such that the bobbin barcode can be scanned in full.  Once the bobbin barcode has been scanned successfully, the display Hand scanner will disappear. You are now ready to log in ( p. 124). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 122: Main Screen

    The main screen for a user with security level 0 looks like this: Fig. 113: Main screen (1) The main screen for a user with security level 1 looks like this: Fig. 114: Main screen (2) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 123 Delete the bobbin in the system  p. 222 0, 1 and 2 Delete bobbin  p. 198 0, 1 and 2 Check scanner Exit program  p. 237 Exit Shut down PC 0, 1 and 2 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 124: Register Screen

    This is the register screen for a user with security level 2: Fig. 117: Register screen (2) To open the register screen: 1. Press the Access button on the main screen.  The display switches to the register screen. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 125: Recurring Elements

    A press of these white input fields will open an input window. Once entered, the new value appears in the white input field. The arrow in the first column of a list indicates which row / file has been selected. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 126: Input Window

    All functions that are not available to the logged-in user on account of their access rights are displayed semi-transparent. These functions cannot be selected. All functions that are available to the logged-in user on account of their access rights are displayed in full color. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 127: Logging In With The Hand Scanner

    (1) - Scanner Fig. 120: Logging in with the hand scanner (2) To log in using the hand scanner: 1. Click the Access BC button with the mouse.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 128: Logging In With A Password

    18.2.2 Logging in with a password Fig. 122: Logging in with a password (1) To log in manually via software: 1. Press the Access button on the main screen.  The display switches to the register screen: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 129 4. Enter the desired name. 5. Confirm with OK. 6. Press the Password input field.  An input window appears. 7. Enter the desired password. 8. Confirm with OK.  You have been logged in. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 130: Logging In Using The Fingerprint Scanner

    Fig. 125: Logging in using the fingerprint scanner To log in using the fingerprint scanner (2): 1. Press the Access FP button.  The control panel shows a notice indicating that the fingerprint scanner (2) is active. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 131 If the fingerprint is not recognized because it is unknown or was captured only partially, a corresponding error message will be displayed. If a user is logged in, they will be logged out automatically. Repeat the login procedure. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 132: Login With Nfc Tag

    (1) - NFC reader 2. Hold the NFC tag into the zone of the NFC reader (1).  The control panel switches from the start screen to the main screen of the corresponding security level. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 133: Managing Users

    1. Log in with security level 2 ( p. 124). 2. Open the user database ( p. 131). 3. Select the user whose access barcode you wish to print. 4. Press the Print BC button.  The access barcode is printed again. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 134: Opening The Fingerprint Database

    To store an image for a created user: 1. Log in with security level 2 ( p. 124). 2. Open the register screen ( p. 122). 3. Press the Show users button.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 135 6. Press the Open button.  The user image is loaded. From now on, the user image will appear on the main screen and on the register screen as well as during sewing. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 136: Creating A New User

    5. To define the desired security level for the new user, press the 0, 1 or 2 button.  The check mark on the button indicates which security level has been selected (in this case, 0). 6. To store a user image, press the User photo button. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 137 To create a new user using fingerprint detection: 1. Log in with security level 2. 2. Open the register screen ( p. 122). 3. Press the New button.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 138 The fingerprint must be immediately linked to a user profile as it cannot be added later once the user has been set up. 7. Press the FingerPrnt button.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 139 Fig. 136: Creating a new user (4) ① (1) - Button 9. Click the Access FP (1) button with the mouse.  The display switches to: Fig. 137: Creating a new user (5) 10. Confirm with OK. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 140 Fig. 139: Creating a new user (7) Information If the fingerprint is not detected at all or only in part, the following error message will be displayed: Fig. 140: Creating a new user (8) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 141 Fig. 141: Creating a new user (9) 16. Confirm with OK.  An Identity number will appear automatically in the input field of the same name. Fig. 142: Creating a new user (10) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 142: Deleting Users

    4. Select the user you wish to delete.  The arrow in the first column on the left indicates which user is currently selected. 5. Press the Delete user button.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 143: Deleting The Fingerprint Database

    1. Log in with security level 2 ( p. 124). 2. Open the register screen ( p. 122). 3. Press the Delete button.  The display switches to: Fig. 145: Deleting the fingerprint database (1) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 144: Seam Programs

    Change / re-define the threads to be used for several seam seam programs programs  p. 164 Export seam program Export individual seam programs  p. 166 Import seam program Import individual seam programs  p. 166 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 145: Opening The Seam Programs Display

    Fig. 148: Opening the Seam programs display (2) 18.4.2 Creating a new seam program You can create up to 9999 seam programs for the machine. Only users with security levels 1 and 2 can create new seam programs. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 146  An input window appears. 5. Enter a new seam program code. 6. Confirm with 7. Press the Seam program name input field.  An input window appears. 8. Enter a new seam program name. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 147 Fig. 152: Creating a new seam program (4) The new seam program has been created with default values and can now be adapted. For detailed explanations, refer to the next chapter ( p. 146). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 148: Editing A Seam Program (Edit Seam Program)

    Sew label on the end label in this seam section. The end label barcode is supposed to be scanned, and the label is supposed to be sewn in at this seam section.  p. 157 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 149 2. Open the Seam programs display ( p. 143).  The display switches to: Fig. 153: Opening the Seam program display (1) 3. Press the Edit seam program button.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 150  The input window disappears, and the desired seam program code is displayed in the input field. 7. Confirm with OK.  The following display appears: Fig. 155: Opening the Seam program display (3) Here, you can edit all settings of a seam program. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 151 To define a documented seam section: 1. Open the Seam program display ( p. 147). 2. Select the free seam section you wish to convert into a documented seam section ( p. 149). 3. Press the SAB button. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 152 Fig. 159: Defining a documented seam section To adjust the stitch length correction factor: 1. Open the Seam program display ( p. 147). 2. Determine how many mm of the desired stitch length have actually been implemented. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 153 (for ETT only). It is possible to link such a teach-in file to every seam section. A different teach-in file can be linked to each documented/free seam section. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 154 To set the stroke that can be switched on/off using the knee button: 1. Open the Seam program display ( p. 147). 2. Press the Stroke knee input field.  An input window appears. 3. Enter the desired stroke. 4. Confirm with Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 155 This function may prove useful, for instance, if you sew a bartack prior to a documented seam or sewing material that is particularly fluff or has particularly unclean edges. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 156 To set the length of the documented seam section: 1. Open the Seam program display ( p. 147). 2. Press the Total length input field.  An input window appears. 3. Enter the desired length (mm). 4. Confirm with Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 157 To enter the text: 1. Open the Seam program display ( p. 147). 2. Press the Printed label Text input field.  An input window opens. 3. Enter the desired text. 4. Confirm with Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 158 The image of the seam program will be displayed at the start of the sewing process. To link an image to a seam program: 1. Open the Seam program display ( p. 147). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 159 The end label is used to assign a unique production number with barcode to the fully processed sewing material. The barcode is read via the end label scanner, revealing, for instance, if an error occurred during the sewing process. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 160 If the foot lift function is switched on for a documented seam section, the sewing feet can be lifted at a sewing stop. If the foot lift function is switched off, lifting the sewing feet manually in a documented seam section will not be possible Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 161 1. Open the Seam program display ( p. 147). 2. Select the seam section you wish to delete. 3. Press the Delete button.  The display switches to a confirmation prompt. 4. Confirm with OK. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 162 Autom. Lift Seam end sewing foot is lifted automatically at the end of the seam Sewing backwards Needle cooling Seam Center Guide Puller Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 163: Copying A Seam Program

     An input window appears. 5. Enter the seam program code of the seam program you wish to copy. 6. Confirm with OK.  The display switches to Enter ID and name of new seam program: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 164: Deleting A Seam Program

    18.4.5 Deleting a seam program To delete a seam program: 1. Log in with security level 1 or 2 ( p. 124). 2. Open the Seam programs display ( p. 143).  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 165 5. Enter the seam program code of the seam program you wish to delete. 6. Confirm with  The display switches to a 2 confirmation prompt. 7. Confirm with OK.  The seam program has been deleted successfully. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 166: Changing The Thread (Change Thread In Seam Programs)

     The display switches to: Fig. 167: Changing the thread (Change thread in seam programs)(2) 4. Scan the needle thread barcode on the needle thread reel. 5. Confirm with OK.  The display changes. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 167 10. Press the Enter button to confirm.  The message appears: Fig. 170: Changing the thread (Change thread in seam programs)(5) 11. Press Yes to confirm your input, if correct. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 168: Exporting A Seam Program

    Programming 18.4.7 Exporting a seam program Seam programs can be exported individually from a class 550-D800 machine and imported to another class 550-D800 machine. To export individual seam programs: 1. Log in with security level 1 or 2 ( p. 124).
  • Page 169: Database

    18.5.1 Opening the Database display To open the Database display: 1. Log in with security level 1 or 2 ( p. 124). 2. Press the Database button on the main screen.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 170: Opening The Protocol Database

    1. Log in with security level 1 or 2 ( p. 124). 2. Open the Database display ( p. 167). 3. Press the File button.  The display switches to: Fig. 174: Opening the protocol database (1) 4. Select the desired protocol database. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 171: Printing A Protocol File

    3. Select the desired protocol file. 4. Press the Copy button. Information The copy of the protocol file will be stored in the same location as the automatic backup copies of the entire protocol database ( p. 226). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 172: Error Codes (Help)

    2. Open the Database display ( p. 167). 3. Select the desired protocol file. 4. Press the Lab. Copy button.  The display switches to: Fig. 176: Printing a copy of an end label (Lab. Copy) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 173: Thread Tension (Thr. Tens.)

    1. Log in with security level 1 or 2 ( p. 124). 2. Open the Database display ( p. 167). 3. Select the desired protocol file. 4. Press the Thr. tens. button.  The display switches to: Fig. 177: Thread tension (Thr. Tens.) (2) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 174 Previous section select the next seam section with a press of the button Next section Insert marking Draw Save file as PNG Save Print file Print Close program Close Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 175: Check

     p. 184 Set values Change security levels  p. 116 Thread database  p. 227 Create a new thread  p. 227 Edit thread  p. 229 Delete thread  p. 229 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 176  p. 196 Check scanner  p. 198 Check thread tension  p. 199 Create teach-in file  p. 230 Check software version  p. 200 Uninterrupted power supply (UPS)  p. 202 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 177: Opening Thecheck Display

    To create a system backup: 1. Log in with security level 2 ( p. 124). 2. Open the Check display ( p. 175). 3. Press the Backup system button.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 178: Restoring Data (Restore System)

    If you previously created a system backup ( p. 175), you can use this backup to restore the system at a later time. You can specify which individual parameters you wish to restore. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 179 Fig. 182: Restoring data (Restore system) 4. Press the Release button.  The listed parameters are now no longer displayed semi-transparent. 5. Select the parameters you wish to restore. 6. Confirm with OK. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 180: Creating A Backup Of The Protocol Database (Backup Protoc. Db)

    Information The name of the machine can be changed on the Setup display ( p. 182). You can change the storage location as needed ( p. 224). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 181: Printing A Barcode Label (Print Bc Label)

    1. To transfer data to a different machine, proceed as explained for the creation of a system backup ( p. 175). 18.6.8 Copying dump files This function is used to copy all dump files. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 182: Reducing The Volume Of The Protocol Database (Reduce Protoc. Db)

     All protocol files that are older than 1 year will be deleted. 18.6.10 DACFlexCommander All settings found under this menu item are explained in the chapter Programming of the service instructions for class D867 machines. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 183: Setup

    1. Log in with security level 2 ( p. 124). 2. Open the Check display ( p. 175). 3. Press the Setup button.  The display switches to: Fig. 185: Opening the Setup display Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 184 ASCII protocol the stored data records (e. g. - or I) file Protocol printout Define a delimiter separating the individual information of the stored data records on the printout (e. g. - or I) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 185 If, for instance, you enter the value 2, the size of the notch must stretch across two stitches before it is detected as a notch. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 186 For printing the protocol data of the protocol database or Protocol printer any sewn piece (can be connected as an option) Bobbin identification by barcode (optional) Read bobbin number with fixed scanner End label identification by end label scanner (optional) Seam scanner Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 187 If deactivated, no active position monitoring sensor; Edge Guide Check Up/ if activated: Position monitoring sensor active - edge stop Down needs to be down during sewing. Edge guide equals position monitoring Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 188 Definition as to whether the number of stitches outside of Thread tension single the tolerance must be distributed in sequence or along the stitch checking entire seam Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 189 Without this check, the machine will remain locked for the operator. Defined, safety-critical errors can only be confirmed with Privileged error the highest access right level “3”. confirm by user Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 190 Bobbins with deviating specific bobbin numbers are not permissible and cannot be used. numbers Use of the electronic jog dial during the sewing process Enable electronic (e.g. completion of single stitches). hand wheel Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 191 Select the type of the UPS Bobbin scanner type Select the bobbin scanner used Hook scanner type Select the hook scanner used Bobbin BC Type Define the barcode type that will be used Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 192: Opening The Thread Database (Threads)

    Here, you can edit ( p. 229) and delete ( p. 229) threads you have already created and create new threads ( p. 227). To open the thread database: 1. Log in with security level 2 ( p. 124). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 193: Printing The Protocol Database (Db Print)

    18.6.14 Opening the seam database (Show DB) The seam database contains the information about all seam programs and their settings. To open the seam database: 1. Log in with security level 2 ( p. 124). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 194: Opening The Bobbin Database (Bobbins)

    To open the bobbin database: 1. Log in with security level 2 ( p. 124). 2. Open the Check display ( p. 175). 3. Press the Bobbins button.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 195: Needle Database (Needle Db)

    This check and any necessary change will be documented in the needle database. Information If the function Needle control is deactivated on the Setup display, the Needle DB button will be displayed semi-transparent. It will then not be possible to open the needle database. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 196 1. Open the needle database ( p. 193). 2. Press the Checked button.  The display switches to: Fig. 193: Scheduling a needle check 3. Check the needle. 4. Enter the date of the next check. 5. Confirm with OK. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 197: Calibrating The Stepper Motor (Sm-Cali)

    To open the stepper motor calibration database: 1. Log in with security level 2 ( p. 124). 2. Open the Check display ( p. 175). 3. Press the SM-Cali button.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 198: Opening The Calibration Database (T.tens.-Cali)

    To open the calibration database of the thread tension monitor: 1. Log in with security level 2 ( p. 124). 2. Open the Check display ( p. 175). 3. Press the T.Tens.-Cali button.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 199 Programming Fig. 196: Opening the calibration database (T.Tens.-Cali) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 200: Checking The Scanners (Scanner)

    Fig. 197: Checking the scanners (Scanner) 4. Press the read button below the scanner you wish to check. Information The Check Scanner display can also be opened using the Check scanner button on the main screen. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 201: Thread Tension (Thread Tens.)

     The display switches to: Fig. 198: Opening the display Checking thread tension monitor 4. Enter the values on the Checking thread tension monitor display and sew. Fig. 199: Opening the display Checking thread tension monitor Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 202 Checking the software version To check which software version is currently installed on the thread tension circuit board: 1. Log in with security level 2. 2. Open the display Checking thread tension monitor ( p. 199). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 203 Programming 3. Press the Settings button.  The display switches to: Fig. 201: Checking the software version Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 204: Uninterrupted Power Supply (Ups)

    You will then have no more than 5 minutes to complete the current sewing process and switch off the machine. Information The power consumption in standby mode is lower than during sewing. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 205: Protocol Printer

    Before you can print a protocol database, you must connect an external pro- tocol printer to the machine and install it on the control panel ( p. 191). Information The driver of the protocol printer has been pre-installed at the factory. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 206: Label Printer

    • Shut down the software ( p. 237) • Press the Windows button  The Windows user interface is displayed. 3. Open File Explorer. 4. Open the folder C:/ZD5-1-16-7228. Fig. 204: Installing Zebra printer ZD421 - ZPL drivers (1) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 207 9. Use the magnifying glass in the taskbar to search for printers. 10. Click on the Zebra printer. 11. Click on the Manage button. 12. Click on the sub-item Printer Properties. 13. Select the tab Import/Export Settings. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 208 Fig. 206: Installing Zebra printer ZD421 - ZPL drivers (3) 14. Use the button Import to import the Zebra configuration file SABSoft/printerConfig/ZD421-203dpi ZPL.drs. 15. Check the settings in the driver as follows: Fig. 207: Installing Zebra printer ZD421 - ZPL drivers (4) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 209 18. Click Open to open the 550-D867 DELTA-ZPL.lab and print a test label (File - Test Printing). 19. Use the LabelCreator to make adjustments to the label ( p. 239). 20. Launch SabSoft.exe.  The machine is ready for sewing. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 210: Installing Other Zebra Printers - Epl Drivers

    • Select the printer model: ZD421-203dpi EPL • USB001 6. If the Zebra printer was turned on before it was supposed to: check which drivers are listed in the Device Manager (right click on the Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 211 9. Use the magnifying glass in the taskbar to search for printers. 10. Click on the Zebra printer. 11. Click on the Manage button. 12. Click on the sub-item Printer Properties. 13. Select the tab Import/Export Settings. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 212 14. Use the button Import to import the Zebra configuration file Import SABSoft/printerConfig/ZD420-203dpi EPL.drs. 15. Check the settings in the driver as follows: Fig. 212: Installing other Zebra printers - EPL drivers (4) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 213: Uninstalling Label Printer Drivers

    • Press the Windows button 2. Open File Explorer. 3. Open the folder C:/ZD5-1-16-7228. 4. Right-click the driver PrnInst.exe and open it with a press of Run as admin.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 214 5. Press the YES button to confirm.  The display switches to: Fig. 215: Uninstalling label printer drivers (1) 6. Press the Next button.  The display switches to: Fig. 216: Uninstalling label printer drivers (2) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 215: Calibrating The Label Printer

    Barcodes can be read up to the 30 digit. If a barcode is longer, the code can still be scanned, but the information can no longer be read starting with the 31 digit. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 216: Barcodes At A Glance

    Barcode of the hook Barcode on the hook thread reel (optional). thread reel Barcode on printed Barcode on the end label by means of which the production label data can be traced back at any time Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 217: Opening The Barcodes Display

    0 = the digit of the barcode will not be read 1 = the digit of the barcode will be read All information must be stored in places that are defined as 1. Fig. 219: Opening the Barcodes display (2) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 218 1 and 3 piece to be sewn. All 3 IDs ID.- part 3 must be different. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 219: Changing The Barcode Type

    2. Open the Setup display ( p. 181). 3. Open the Barcodes display ( p. 215). 4. Press the Primary barcode type input field.  A drop-down menu opens. 5. Select the desired barcode type. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 220: Defining A Barcode

    2-4 digits) Left seat cover (piece 1 and piece 2 Mask left/ must have the same left/right code) right Scan two multi barcodes at the Qty Multiple beginning of the sewing process barcodes Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 221: Saving A Barcode Profile

    5. Select the desired barcode profile name. 6. Press Save to confirm.  The barcode profile is stored on the hard drive of the control panel and can be loaded at any time. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 222: Loading A Barcode Profile

     The display switches to: Fig. 222: Loading barcode 5. Select the desired barcode profile name. 6. Confirm with Open.  The settings stored in the barcode profile are now the current settings. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 223: Setting Batch Mode

    To set multi barcodes: 1. Log in with security level 2 ( p. 124). 2. Open the Setup display ( p. 181). 3. Open the Barcodes display ( p. 215).  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 224: Preparing The End Label (Label)

    Bobbins can be deleted directly from the main screen or in the bobbin database ( p. 192). To delete a bobbin: 1. Press the Empty bobbin button on the main screen.  An input window appears: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 225 Fig. 227: Deleting a bobbin (4) Important If the remaining thread monitor has detected that the bobbin is almost empty, remove the remaining thread from the bobbin before winding on a new thread. 5. Confirm with OK. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 226: Storage Locations And Automatic Backups (Path+Netw.)

    2. Open the Setup display ( p. 181). 3. Press the Path+netw. button.  The display switches to: Fig. 228: Path + network (1) 4. Press the desired Change path button.  The display switches to, for instance: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 227 Programming Fig. 229: Path + network (2) 5. Select the desired path/new storage location. 6. Confirm with OK. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 228: Setting An Automatic Backup Of The Protocol Database

     An input window opens. 6. Enter the desired number of minutes.  In the example given, an automatic backup of the protocol database will be generated every 60 minutes. 7. Confirm with OK. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 229: Thread Database

    If the threads match the seam program, the sewing process can be started. If not, an error message will be displayed, and the sewing process cannot be started. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 230  If the checkmark in front of it appears, the corresponding thread has been selected for use.  If the checkmark in front of it disappears, the corresponding thread has not been selected for use. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 231: Changing A Thread

    2. Open the Thread database ( p. 227). 3. Select the desired thread in the thread database.  The small arrow in the left column marks the currently selected thread. 4. Press the Delete thread button. 5. Confirm with OK. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 232: Creating A Teach-In File

    2. Assemble the thread tension scale (1). 3. Secure the machine in the looping stroke position. 4. Thread the needle thread and feed it from the thread lever to the thread tension scale (1). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 233 6. Enter the desired target value of the documented seam section. Use the specifications for the end product as a reference.  The upper and lower limit will be entered automatically as soon as the target value has been defined. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 234 The percentage must not be smaller than 5 percent relative to the operat- ing point. If a difference of 5 percent is not enough to reach the setpoint, the setpoint must be adjusted based on the measured value. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 235 Fig. 239: Creating a teach-in file (4)  Step 1 and step 2 are now highlighted in green and yellow, respectively. 21. Press the Start Sewing button.  If the test seam was completed successfully, the display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 236 Fig. 241: Creating a teach-in file (6)  The currently measured values are listed under steps 2-6. Important Step 6 requires AT LEAST 10 seams; but the number can also total 15 or more. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 237 25. Enter the name / code of the seam program to which the teach-in file is supposed to be linked. 26. Confirm with OK. 27. If necessary, add a comment to the teach-in file. 28. To save the teach-in file, press the Save button. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 238: Restarting The Program (Reset)

    To restart the program: 1. Press the Reset button on the main screen.  The program is closed and restarted automatically. Once the program has restarted, the user can log back in and continue working. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 239: Exiting The Program

    Fig. 244: Exiting the program (2) 2. Press the YES button.  The program is closed, and the Windows user interface appears.  You can restart the program or shut down the PC. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 240: Logging Out Of The System

    Fig. 246: Logging out of the system (2) 2. Press the Log out button.  The display switches to: Fig. 247: Logging out of the system (3)  The user has been logged out. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 241: Additional Program Label Creator

    MUST be unique. Each end label is unique if the end label barcode contains, for instance, such information as the day’s current date, the current production number and the machine designation. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 242: Preparing The End Label (Example)

    ( p. 237). 3. Open File Explorer. 4. Go to D:/SabSoft/SystemDB and open the additional program named LabelCreator or select the link on the desktop with a double click.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 243 9. Create and insert standard text ( p. 250). 10. Create and insert variable text ( p. 251). 11. Insert a graphic; e.g. the company logo ( p. 252). 12. Save the new label script file ( p. 253). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 244: Default Settings

    18.21.3 Adjusting the end label size Fig. 250: Opening the toolbox (2) To adjust the size of a new end label: 1. Click on the Edit menu item. 2. Click on Label dimensions.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 245 Option Cutter. The included label printer does not come with a cutting device. 7. To set the resolution of the label printer, enter the corresponding DPI number in the Printer Resolution DPI input field. 8. Press OK to save. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 246: Opening The Toolbox

    2. Select Show Toolbox.  The Toolbox is displayed on the main interface. Fig. 254: Opening the toolbox (3) 3. Move the Toolbox to the position of your choice on the main interface. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 247: Inserting Contents

    The marking always refers to the corner at the top left.  The display switches to the setting options available for the corresponding content. 3. Adjust the content. 4. Press OK to save. Important Every end label MUST have an end label barcode. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 248: Moving Contents

    3. To move content, click on the blue arrow buttons. Fig. 256: Moving contents (2) 4. Once the content has been positioned correctly, click on the green checkmark.  The display Move component disappears. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 249: Creating A Barcode

    Barcode Type field. Important Select the same barcode type here that has been set as the hand scanner barcode on the Setup display ( p. 189). Fig. 259: Creating an end label barcode (3) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 250 10. To adjust the height of the barcode, modify its value in the Barcode height input field. 11. If the barcode is the end label barcode, set a checkmark at Barcode for database part identification. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 251: Adding An Additional Barcode

    You must define 1 barcode on the end label as the end label barcode. An error message will be displayed if • no barcode has been defined as the end label barcode. • more than 1 barcode has been defined as the end label barcode. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 252: Creating Standard Text

    If you wish to place an additional character such as an * at the beginning and the end of the text information, enter the asterisk as static text. 4. Adjust the desired default settings ( p. 242). 5. Press OK to save. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 253: Creating Variable Text

    4. Select the desired option from the drop-down menu in the Information input field. This is the information that will be printed on the end label as variable text. 5. Adjust the desired default settings ( p. 242). 6. Press OK to save. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 254: Inserting A Graphic

     The display switches to: Fig. 263: Inserting a graphic (2) 4. Select the desired bmp file. 5. Confirm with Open. 6. Adjust the desired default settings ( p. 242). 7. Press OK to save. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 255: Saving A Label Script File

    You must define 1 barcode on the end label as the end label barcode. An error message will be displayed if • no barcode has been defined as the end label barcode. • more than 1 barcode has been defined as the end label barcode. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 256: Printing A Test End Label

     An end label with the current settings is printed. 2. Adjust the current settings if necessary. Information You can also start the test print by opening the File menu item and selecting the Test Printing option. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 257: Additional Program Sab_Sqlite_Db_Tool.exe

    1. Log in with security level 2 ( p. 124). 2. To access the Windows user interface, press the Windows button on the keyboard. Information To access the Windows user interface without using the keyboard, exit the program, ( p. 237). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 258 7. Select the desired protocol database from the list on the right. If you do not select a specific protocol database, the program will scan all protocol databases stored in the storage location. 8. Confirm with Open.  The display switches to: Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 259 11. Enter plain text. Information This text must be entered manually. Barcodes can also be scanned. 12. Confirm with OK.  The display switches to, for instance: Fig. 270: Additional program sab_SQLite_DB_Tool.exe (5) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 260  The display switches to: Fig. 271: Additional program sab_SQLite_DB_Tool.exe (6) 14. If desired, search by additional criteria. 15. When you are finished using it, close the program by pressing the red X at the top right. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 261: Software Update 550-D800

    The software version is specified in the file name: • SABSoftUpdate_V00_25_4.sab 18.23.2 Update of the software To perform the update of the software: 1. Shut down the SAB software. Fig. 272: Update of the software (1) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 262 6. The first update to version A01.00 installs a video codec - confirm with Next. 7. Complete the update process with a press of OK and close the software.  The machine is ready to sew again after a restart of the SAB software. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 263: Problems While Updating The Software

    Exit the software and restart as an administrator. administrator. SABSoft was not found at D:\SABSoft. Check if the SABSoft folder exists. Update not possible. Update file is not valid. The loaded file is not an SAB file. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 264 Programming Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 265: Maintenance

    It must still be possible to deflect the toothed belt approx. 10 mm with your finger. Pneumatic system Check the water level in the pressure regulator.  Clean the filter element.  Check the tightness of the system.  Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 266: Cleaning

    Property damage from solvent-based cleaners! Solvent-based cleaners will damage paintwork. Use only solvent-free substances for cleaning. Fig. 275: Cleaning (1) ① ③ ② (1) - Throat plate (3) - RFW/SSD (2) - Hook Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 267 Information If the degree of soiling rises above 80%, the control panel will show an error message. In this case, clean the SSD as described in the  Operating Instructions. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 268: Lubricating

    • Viscosity at 40 °C:10 mm • Flash point: 150°C You can order the lubricating oil from our sales offices using the following part numbers. Container Part no. 250 ml 9047 000011 9047 000012 9047 000013 9047 000014 Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 269: Lubricating The Machine Head

    2. If the inspection glass lights up red, the machine is not sufficiently supplied with oil. If the oil level is below the minimum level marking (3): Pour oil through the refill opening (1) but no higher than the maximum level marking (2). Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 270: Lubricating The Hook

    • release less oil: Turn screw (1) clockwise Important The released amount of oil does not change until the operating time has run a few minutes. Sew for several minutes before you check the setting again. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 271: Servicing The Pneumatic System

    2. Turn the pressure regulator until the pressure gage (2) indicates the proper setting: • Increase pressure = turn clockwise • Reduce pressure = turn counterclockwise 3. Push the pressure regulator (1) down. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 272: Draining The Water Condensation

    2. Place the collection tray under the drain screw (3). 3. Loosen the drain screw (3) completely. 4. Allow water to drain into the collection tray. 5. Tighten the drain screw (3). 6. Connect the machine to the compressed air supply. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 273: Cleaning The Filter Element

    6. Wash out the filter tray using benzine. 7. Tighten the filter element (1). 8. Tighten the water separator (2). 9. Tighten the drain screw (3). 10. Connect the machine to the compressed air supply. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 274: Parts List

    Maintenance 19.4 Parts list A parts list can be ordered from Dürkopp Adler. Or visit our website for further information at: www.duerkopp-adler.com Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 275: Decommissioning

    5. Cover the control panel to protect it from soiling. 6. Cover the control to protect it from soiling. 7. Cover the entire machine if possible to protect it from contamination and damage. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 276: Transporting The Machine

    1. Shut down the machine ( p. 273). 2. Assemble the transport locks in reverse order of setup ( Operating Instructions). 3. Only transport the machine upright and only in such a way that it cannot tip over. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 277: Disposal

    When disposing of the machine, be aware that it consists of a range of different materials (steel, plastic, electronic components, etc.). Follow the national regulations when disposing these materials. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 278 Disposal Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 279: Troubleshooting

    Piece has been The barcodes of a piece to be Sew the piece. released sewn has been scanned and released ??? ? Bobbin no. Bobbin no. not detected correctly Scan bobbin barcode. unknown or incorrect Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 280: Error Messages

    Error thread tension too high in documented seam section EC25000 Error thread breaking in free seam section EC25500 Error thread tension too low in free seam EC25600 Thread tension too high in free seam section Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 281 Check correct printed label EC32000 Bobbin with non-permitted thread Insert bobbin with correct inserted thread. EC33000 Printer not ready ECXXXXXACK User has confirmed error XXX ECXXXXXCNT User released further processing despite error message XXX Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 282: Editing Error Messages

    Users with security level 1 or 2 will be able to release or cancel the sewing process. To edit an error message: 1. Log in with security level 1 or 2.  The display switches to: Fig. 283: Editing error messages (2) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 283 If an error has occurred, the programmed batch mode, if applicable, will be canceled accordingly. If you wish to start a new sewing process, you need to call the function Sew on the main screen after the sewing process was interrupted. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 284: Errors In Sewing Process

    Needle thread and hook thread Check threading path have not been threaded correctly Needle breakage Needle thickness is unsuitable for Use recommended needle the sewing material or the thread thickness Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 285: Remedial Action For Nfc Issues

    4. Look for the NFC service on the list. Fig. 286: NFC service not active or not available (2) 5. Restart the service using the green arrow or the right-click menu. Fig. 287: NFC service not active or not available (3) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 286: Windows Firewall Is Blocking The Nfc Service

    3. Click on Allow an app or feature through Windows Defender Firewall. 4. The following apps/features must be allowed/checked: • 4242 TCP • 4242 UDP • 4343 TCP • 4343 UDP • NFC Service Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 287  When the update is complete, the ports and the NFC service will be allowed in the firewall. Information In some cases, a complete restart of the machine may be required for the change to take effect. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 288 Troubleshooting Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 289: Technical Data

    3500 - on delivery 3500 Stitch length [mm] Sewing foot stroke [mm] Lifting height [mm] Mains voltage Mains frequency [Hz] 50/60 Operating pressure [bar] Length [mm] Width [mm] Height [mm] Total weight: [kg] Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 290: Requirements For Fault-Free Operation

    Technical data 23.2 Requirements for fault-free operation Compressed air quality must conform to ISO 8573-1: 2010 [7:4:4]. Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 291: Appendix

    Appendix 24 Appendix Fig. 292: Wiring diagram (1) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 292 Appendix Fig. 293: Wiring diagram (2) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 293 Appendix Fig. 294: Wiring diagram (3) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 294 Appendix Fig. 295: Wiring diagram (4) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 295 Appendix Fig. 296: Wiring diagram (5) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 296 Appendix Fig. 297: Wiring diagram (6) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 297 Appendix Fig. 298: Wiring diagram (7) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 298 Appendix Fig. 299: Wiring diagram (8) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 299 Appendix Fig. 300: Wiring diagram (9) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 300 Appendix Fig. 301: Wiring diagram (10) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 301 Appendix Fig. 302: Wiring diagram (11) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 302 Appendix Fig. 303: Wiring diagram (12) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 303 Appendix Fig. 304: Wiring diagram (13) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 304 Appendix Fig. 305: Wiring diagram (14) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 305 Appendix Fig. 306: Wiring diagram (15) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 306 Appendix Fig. 307: Wiring diagram (16) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 307 Appendix Fig. 308: Wiring diagram (17) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 308 Appendix Fig. 309: Wiring diagram (18) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 309 Appendix Fig. 310: Wiring diagram (19) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 310 Appendix Fig. 311: Wiring diagram (20) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 311 Appendix Fig. 312: Wiring diagram (21) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 312 Appendix Fig. 313: Wiring diagram (22) Service Instructions 550-D800 - 00.0 - 03/2024...
  • Page 314 DÜRKOPP ADLER GmbH Potsdamer Str. 190 33719 Bielefeld Germany Phone: +49 (0) 521 925 00 Email: service@duerkopp-adler.com www.duerkopp-adler.com...

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