Power; Projector Does Not Power On; Lamp; Lamp Does Not Ignite - Christie CP2000-M User Manual

6 Troubleshooting
If the projector does not appear to be operating properly, note the symptoms and use this section as a
guide. If the problem can not be resolved, contact your dealer for assistance. NOTE: A qualified
service technician is required when opening an enclosure to diagnose any "probable cause".
6.1

Power

6.1.1 Projector Does Not Power ON

1. Check the switch on the AC receptacle. If it is in the A+B position (right) there must be two line
cords connected (one of which is not provided) in order to operate in this state.
2. Ensure the CDP display backlight and the LEDs are functioning, and check if the menus are
displayed on the CDP. If the CDP is not functioning it may need to be replaced.
6.2

Lamp

6.2.1 Lamp Does Not Ignite

1. Is there an interlock failure? From the CDP Status menu, check the Alarms and Interlocks
submenu. From the web user interface, check the Status: System menu.
2. If there is any indication through the Status menu of a ballast communication problem, re-boot the
projector and try turning the lamp ON again.
3. If a DMD temperature is too high, the lamp will not ignite. Cool the projector and try again.
Ensure there is proper ventilation. If an optional exhaust is used ensure it has adequate airflow.
4. If the lamp does not ignite after the second attempt, replace the lamp.
5. Listen for a "clicking" noise to indicate the ballast is attempting to strike the lamp. If you do not
hear anything, it may indicate a problem with the ballast (Christie service required).
6. If you hear a brief "click", but no light appears, the lamp likely needs replacement.

6.2.2 Lamp Suddenly Goes OFF

1. Check lamp power through the CDP Lamp menu or from the web user interface Advanced:
Lamp menu. Try increasing lamp power. NOTE: Older lamps may not reliably operate at
significantly lower than rated power.
2. The DMDs may be overheated. Check for an alarm condition.
3. An interlock may be interrupting lamp function.
4. Replace the lamp.
CP2000-M/MR User Manual
020-100123-07 Rev. 1 (12-2009)
6-1