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Parameter Location:
MSB Key
Remote>Configuration->Port
Description: The MSB (Make Set Busy) key sends a code from the Gateway to
the PBX. This code is used to log agents out of the ACD queue in the event of an
abnormal disconnect. This prevents ACD agents from receiving calls during a
network outage.
Dependencies: Nortel protocol remote units only.
For the Panasonic equivalent, see ACD Logout above.
Parameter Location:
Optimize
Utilities->File->
Description: This parameter will optimize the internal flash file system.
Usage: Used for advanced troubleshooting. Often used to prepare file system for
upgrade.
IMPORTANT: Do not use on an active system.
Parameter Location:
Packet Size
Configuration->Port->Default->Voice
Description: A packet is a generic term for a bundle of data, usually in binary
form, which includes the data itself and certain control information. The packets
are sent via HDLC over a synchronous-serial connection or via IP over Ethernet.
The size of the voice packet can increase voice quality while reducing bandwidth
needs. A bigger packet size contains less overhead, but will increase the delay in
sending the packets.
Usage: PBXgateway II only. This parameter selects the number of voice frames
or windows to be included in a single RVP voice packet.
Recommendation: 2 (May need to increase to 4 for some packet networks such
as Frame Relay or IP.)
Parameter Location:
Packet
Configuration->Port->Port1
Trace
Description: Enable/Disable detection of lost voice packets
Usage: If a problem with voice is suspected, enable this feature to allow viewing
sent voice packets over the connection.
Dependencies: Enabling this feature will add overhead to the system and may
affect voice quality. Only used for debugging.
PBXgateway II System Administrator's Guide
130
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