Subscribe to Our Youtube Channel
Related Manuals for MCK EXTender PBXgateway II
Summary of Contents for MCK EXTender PBXgateway II
- Page 1 PBXgateway Quick Installation Guide Quality is our job. Customer satisfaction is our mission! G-GWY2-SXM Rev AF May 08, 2005...
- Page 2 Citel Technologies. Information in this publication is subject to change without notice. Citel Technologies may have patents or pending patents applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this publication.
-
Page 3: Table Of Contents
Installation Components ... 15 Parts not provided with the PBXgateway II ... 15 Mounting the PBXgateway II ... 16 Connections to the PBX ... 16 Connections to the PBXgateway II... 17 Telephony Wiring... 18 Connection for the Management Interface (MI) ... 19 Direct Serial Connection ... - Page 4 Bridged Appearance– ConneX_Session Port as Ghost Set... 36 Terminals and Sets ... 37 Lines... 37 Definity PBX ConneX Configuration ... 38 SCENARIO #1: Office Phone Used in Conjunction with the ConneX Phone ... 38 Provisioning a New Extension for the ConneX Phone ... 38 SCENARIO #2: Only ConneX Phone Is Used...
-
Page 5: Purpose Of This Document
Purpose of this Document The purpose of this document is to provide the installer with out-of-the-box type installation and setup instructions for the PBXgateway II. Related Documentation For more information on PBXgateway II see the PBXgateway II System Administrator’s Guide. The guide is provided with every unit. -
Page 6: Remote Voice Protocol (Rvp Tm ) Over A Serial Connection (Rvp_Direct)
Private Branch Exchange (PBX). Teleworkers, usually working from an off-site location, can place a call through the corporate PBX by simply dialing the number as if they were in the main office. - Page 7 Analog EXTender 1000u for PSTN– The Analog EXTender 1000u is a single user device that enables a remote user to have full access to the digital telephone features and functions of the PBX. This EXTender enables a remote user to access a PBX port via a PSTN analog connection.
- Page 8 EXTender 3000 for ISDN– The EXTender 3000 is a single user device that enables a remote user to have full access to the digital telephone features and functions of the PBX. The EXTender 3000 enables a remote user to access a PBX port via an ISDN BRI connection.
- Page 9 EXTender 4000 for IP - provides remote voice access to a corporate PBX for a single remote user. Remote users can connect to the PBXgateway II via a 10BaseT Ethernet connection using IP packet transmission. Remote users’ phones will connect into the remote module via an RJ-45 or RJ-11 phone jack, and their phone traffic will be placed in IP packets and sent out to the LAN via a 10BaseT Ethernet connection to the PBXgateway II.
-
Page 10: Multiple Users
Remote offices with multiple users can be connected through the following device: EXTender 6000, 8 & 12 user -– provides remote voice access to a corporate PBX using one of the above remote clients for phone termination at the remote site. -
Page 11: Connex Feature Support
Disabled Mode Allows the user to call into the PBX/KTS to get dialtone to place outgoing calls to anywhere in the world (assuming permission). In this mode, the ConneX PBXgateway does not route incoming calls to the user’s phone. -
Page 12: Mck Client Information
MUST be operational and con-figured properly. • Proper wiring with adequate punch down blocks to connect the unit to the PBX. Note: Must be wired according to Wiring Chart on page 16. -
Page 13: Bandwidth Requirements
Bandwidth Requirements The most important consideration during the setup of the PBXgateway II is determining the necessary bandwidth required at the client location. Bandwidth is only a concern if the client is using EXTender 6000 units connected via RVP_Direct. The bandwidth is determined by the number of users (telephones) and the corresponding compression type used. -
Page 14: Mck Remote Client Map
MCK Remote Client Map The PBXgateway II unit is capable of managing multiple remotes (single and multi-user) with different user requirements, installed in different locations and within different network environments. The following worksheet can be used to “map” each individual remote client port with the necessary connection (WAN or LAN), compression method, and user information (User ID, EXT) as they apply to the PBXgateway II. -
Page 15: Installation Components
50 pin, CAT 3 cable with RJ-21 connectors. Required for wiring the telephony interface between the punch down blocks and the PBXgateway II. • Punch down blocks, which provides the interface between the RJ-21 connector and the PBX. Note: RJ21 cables, connecting blocks and network cables may be ordered through MCK by calling 1- 617-454-6100. -
Page 16: Mounting The Pbxgateway Ii
Figure 6: Securing the Unit to a Rack Connections to the PBX The typical connections from the PBXgateway II to the PBX are shown below. Note: Refer to page 16 for PBX wiring information. Figure 7: PBXgateway II – PBX Connections... -
Page 17: Connections To The Pbxgateway Ii
Connect to a FRAD, CSU/DSU or other network device. Note: An RS-530 type cable or DB-25 to M34 cable should be used for high-speed links to V.35 equipment. Wire to a punch down block and then to the PBX. -
Page 18: Telephony Wiring
Telephony Wiring Once the PBXgateway II is mounted, the individual phone ports must be wired to the PBX using a 50-pin, RJ-21 cable. Each wire pair consists of two pins and is color-coded as detailed in the chart below. Table 2:... -
Page 19: Connection For The Management Interface (Mi)
Connection for the Management Interface (MI) Direct Serial Connection The console port provides a direct serial connection to a PC allowing access to all features and functions of the PBXgateway II Management Interface and the ability to configure, monitor and troubleshoot the unit. -
Page 20: Enhanced Terminal Interface (Eti) Setup
PWR: Solid Green WAN1: Solid Green (Ready) if a synchronous device is connected to WAN 1. Port LEDs: Solid Green if connected properly to the PBX. IMPORTANT: If any of the LEDs DO NOT power as explained, refer to the System Administrator’s Guide (provided on CD) for troubleshooting information. - Page 21 Figure 10: Power-up LEDs On initial power-up (or before the config file has been changed) the Management Interface (MI) will ask you to run the “Setup Wizard”. If you type “Yes” the wizard will ask a series of configuration questions (see next page). If you type “No”...
-
Page 22: Setup Wizard
Setup Wizard The PBXgateway II provides a console setup wizard which guides a user through most of the required programming/configuration to complete initial setup of the unit. Parameters not configurable through the wizard can be set through the Management Interface. The setup wizard will be accessed through the console management interface, requiring a PC to connect to the unit (PBXgateway II) via the DB-9 console port. -
Page 23: Basic Configuration
Basic Configuration Welcome Screen Press Enter and the Welcome Screen of the Management Interface (MI) will appear. The MI requires a screen size of 24 lines X 80 columns. Make sure the Welcome Screen is bordered on all four sides with a # symbol, as shown above. ------------------------------------------------------------------------------------------------------- ***** To enlarge the screen (within the VT-100 application) ***** Check that the screen is bordered by “#”... -
Page 24: Installation Environments
RVP_IP (LAN port) 6000 Single-User EXTender 1000 PSTN EXTender 3000 ISDN EXTender 4000 RVP_IP (LAN Port) Mobile EXTender None: Uses PBX trunks PBXgateway II Quick Installation Guide Network Devices or Connection Page… CSU/DSU, Sync-TA, FRAD 10/100 BaseT Ethernet connection Standard Tele-... -
Page 25: Connecting To The Extender 6000 - Rvp_Direct
Connecting to the EXTender 6000 - RVP_Direct Synchronous-Serial Device This page provides the necessary information to configure the PBXgateway II for connection to a single EXTender 6000 using a T1, fractional T1, or frame relay connection. The units are programmed at the factory with “default” settings providing basic parameters to accommodate many network environments. -
Page 26: Asynchronous-Serial Device
Asynchronous-Serial Device Prerequisites for Configuration The PBXgateway II (at the corporate site) and the EXTender 6000 (at the branch office) must be installed properly and the network link between both devices must be operational. Configuration Items The following parameters need to be configured on the PBXgateway II. Refer to the PBXgateway II System Administrator’s Guide for complete set up information. -
Page 27: Setting The Compression Algorithm
5. Press the → k ey and Set the Tx and Rx Attenuation. Tx Attenuation – Attenuation decreases the signal being sent to the PBX. This can be adjusted to decrease the amount of echo during calls. The Tx attenuation can be adjusted separately so as to not affect the Rx audio level. -
Page 28: Setting The Sync Rate
3. Press the ← key to return to the WAN menu. Note: The WAN_1 and WAN_2 menus are identical, so use the above steps to enable the second WAN port, if necessary. 4. Press the ← key to accept changes and go back to the Configuration Menu. 5. - Page 29 4. Press the ↓ key to the Save parameter. 5. Press Enter to save changes to the active config (.swt) file. PBXgateway II Quick Installation Guide...
-
Page 30: Connecting To The Extender 6000 - Rvp_Ip
Connecting to the EXTender 6000 - RVP_IP This page provides the necessary information to configure the PBXgateway II for connection to an EXTender 6000 over a managed IP network. Prerequisites for Configuration • The PBXgateway II (at the corporate site) and the EXTender 6000 (at the branch office) must be installed properly and the network link between both devices must be operational. -
Page 31: Connecting To The Extender 4000 - Rvp_Ip
Connecting to the EXTender 4000 - RVP_IP This page provides the necessary information to configure the PBXgateway II with the EXTender 4000 for connection over a managed IP network Prerequisites for Configuration The PBXgateway II (at the corporate site) and the EXTender 4000 (at the teleworker site) must be installed properly and the network link between both devices must be operational. -
Page 32: Connecting To The Mobile Extender
Note: The Mobile EXTender is supported by the DEFINITY, Meridian and Norstar protocols only. Prerequisites for Configuration The PBX B2 channel (CH2) associated with the port assigned to the Mobile EXTender, MUST be con- figured for analog voice. (Refer to the PBXgateway II System Administrator’s Guide for more information) Any cellular or analog phone. -
Page 33: Enabling Connex
MCK’s PBXgateway II is an application-specific gateway capable of extending dialtone and features of the enterprise PBX to up to 24 users of ConneX Phones and/or mobile phones. ConneX features can be enabled on a port-by-port basis. -
Page 34: Procedure (Norstar)
Procedure (Norstar) 1. Access the ConneX parameter using the following path: MI Path: Gateway->Configuration->Port->Ports_x-y->Port_x->ConneX 2. Set Enabled to Trunk. This port will now be used to carry associated voice for ConneX. 3. Enter a key number to be used as a Trunk Key. This identifies which key is used to dial out from the KSU on the Trunk port for dialback purposes. -
Page 35: Connex Parameters
Note: If necessary, a comma (,) will be used as a pause in the dialstring. Transfer Key Assigns Transfer call function to a specific key mapped on the PBX. (Meridian Only) Conference Key Assigns Conference call function to a specific key mapped on the PBX. -
Page 36: Norstar Ksu Connex Configuration
value to zero to disable the Idle Timeout. Values 0-192. Min Password This parameter ensures the minimum length of the ConneX login Length password for security purpose. Also, it provide the following feature for a newly configured user: The System Administrator can assign a ConneX user with an initial password by entering a value in the Password field of the Port Menu. -
Page 37: Terminals And Sets
Terminals and Sets 1. Enable Line Pool Access for outbound dialing. 2. Set Prime Line to I/C, with a minimum or 3 I/Cs assigned. 3. Set Answer DN to the DN of the appropriate desk set. 4. Set Foreward on No Answer and Forward on Busy to None. 5. -
Page 38: Definity Pbx Connex Configuration
Definity PBX ConneX Configuration The instructions below are applicable for the configuration of Avaya’s DEFINITY ECS running release 3 or higher: SCENARIO #1: Office Phone Used in Conjunction with the ConneX Phone There is only one change required on the user’s office extension when he/she wishes to use the ConneX phone as a complementary business tool. -
Page 39: Scenario #2: Only Connex Phone Is Used
11. Done. The DEFINITY PBX is now configured to support one user. Meridian PBX ConneX Configuration These instructions are applicable for the configuration of Nortel’s Meridian PBX running release 22 or higher: SCENARIO #1: Office Phone Used in Conjunction with the ConneX Phone There is only one change required on the user’s office Terminal Number (TN) when he/she wishes to use... -
Page 40: Provisioning The Primary Voice Channel Of The Mobile Phone's Tn - Ch1
Number (DN). The SCR appearance MUST be DID capable to allow the mobile user to dial the Directory Number to access the corporate PBX. 1. Done. The Meridian 1 PBX is now configured to support one user. SCENARIO #2: Only Mobile Phone Is Used Provisioning the Primary Voice Channel of the Mobile Phone’s TN –... -
Page 41: Provisioning The Secondary Data Channel Of The Mobile Phone's Tn - Ch2
Number (DN). The SCR appearance MUST be DID capable to allow the mobile user to dial the Directory Number to access the corporate PBX. 4. Done. The Meridian 1 PBX is now configured to support one user. PBXgateway II Quick Installation Guide... -
Page 42: Example For Scenario #1 - Programming The Primary Voice Channel (Ch1)
Example for Scenario #1 – Programming the Primary Voice Channel (Ch1) DATE PAGE TYPE 2616 CDEN CUST Enter voicemail box number (optional) TGAR NCOS SGRP RNPG XLST LMPN RMMD SMWD CMSD CFTD ICDD CDMD MCTD CLBD GPUD DPUD DNDD CFXD CPFA CPTA ABDD... -
Page 43: Example For Scenario #1 - Programming The Secondary Data Channel (Ch2)
Example for Scenario #1 – Programming the Secondary Data Channel (Ch2) TYPE: TYPE 2616 DATE PAGE TYPE 2616 CDEN CUST TGAR NCOS SGRP RNPG XLST LMPN RMMD SMWD CMSD CFTD ICDD CDMD MCTD CLBD GPUD DPUD DNDD CFXD CPFA ABDD CFHD CPTD DDGA... -
Page 44: Definity Ecs Configuration
DEFINITY ECS Configuration Termination of the EXTender 1000 and 3000 In order to use the EXTender 1000 or the EXTender 3000 with the PBXgateway II, you first need to configure the second I channel (CH2) of each DEFINITY port assigned to a remote user. After the DEFINITY is configured, you can then configure the PBXgateway II for termination of the EXTender 1000 or 3000 units. - Page 45 If using this Remote And using this Avaya unit: Phone: EXTender 1000 6416D+ 6424D+ 8411D 8410D Callmaster V EXTender 3000 Callmaster III, IV, V, VI 6402D 6408D 6416D+ 6424D+ 8410D 8434D 8411D 5. Under Station Options, use the ↓ key to access the “Data Module ?” parameter as shown below: 6.
-
Page 46: Meridian Pbx Configuration
In order to use the EXTender 3000 with the PBXgateway II, you first need to configure the second I channel (CH2) of each PBX port assigned to a remote user. After the PBX is configured, you can then configure the PBXgateway II for termination of the EXTender 3000 units, as described on page 40. -
Page 47: B2 (Ch 2)
UNR FBD WTA LPR MTD FNA HTA ADD HFA MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD CCSD SWD LND CNDD CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD DDGA NAMA... - Page 48 CDEN CUST TGAR NCOS SGRP RNPG xlst UNR CTD FBD WTD LPR MTD FND HTA ADD HFD MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD DTA DRG1 POD DSX VMD CMSD CCSD SWD LND CNDD CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD CLTD ASCD CPFA CPTD ABDD CFHD FICD NAID BUZZ AHD...
- Page 49 B2 channel from the EXTender 3000. Note: The underlined items above are the minimum CLS requirements. Note: The shaded PSEL entries above are not shown when printing (PRT) from LD 11 on the PBX. PBXgateway II Quick Installation Guide...
-
Page 50: Connecting To The Extender 1000
Prerequisites for Configuration • The 2 I channel (CH2) of each PBX port assigned to a remote user must be configured. See page • The PBXgateway II (at the corporate site) and the EXTender 1000 (at the teleworker site) must be installed properly and the network link between both devices must be operational. -
Page 51: Connecting To The Extender 3000
Prerequisites for Configuration • The 2 I channel (CH2) of each PBX port assigned to a remote user must be configured. See page • The PBXgateway II (at the corporate site) and the EXTender 3000 (at the teleworker site) must be installed properly and the network link between both devices must be operational. -
Page 52: Setting The Ch2 Mode And Ch2 Data Mode Parameters
Setting the CH2 Mode and CH2 Data Mode Parameters Note: CH2 corresponds to I2, which is the second channel of the PBX digital port. 1. Access the <default> configuration menu by using the following path: MI Path: Gateway->Configuration->Port->Default 2. If the ports will use the EXTender 1000, set the Enabled parameter to No. If you are using the EXTender 3000, select Yes. -
Page 53: Checking The User List
Checking the User List 1. Enter the User List menu by using the following path: MI Path: Gateway->User List The menu has the following parameters: 2. To see all of the current authorized users, select List Users from the User List menu. This screen shows all of the current users. -
Page 54: Remote Access Connections
Remote Access Connections The PBXgateway II Modem port provides connectivity to a modem for remote configuration. This connection allows access to all features and functions of the MI and the ability to configure, monitor and trouble-shoot the unit from a remote location. Required Cable RS-232, DB-25 to DB-9 modem cable [male-male] (see pinout information, below). -
Page 55: Telnet Connection
Telnet Connection The PBXgateway II can be configured using a Telnet session over the existing LAN connection. There is a maximum of four Telnet connections per unit at one time. IMPORTANT: All IP parameters must be configured before a Telnet session can be established to a unit. The PBXgateway II must be powered up and online (see Power-up procedure on page 19). -
Page 56: Html Interface
HTML Interface The PBXgateway can be configured using a standard web server over an existing LAN connection. This feature provides the system administrator complete management capabilities as well as status information for both WAN and PORT connections. IMPORTANT: • All IP parameters for the PBXgateway must be configured before the web server session can be established. - Page 57 Solid Orange (Ready) if an asynchronous ISDN TA is connected and accepting commands (but there is no link up- in Call Suspend mode or have not dialed it yet). Port LEDs: Solid Green if connected properly to PBX. 8. The Management Interface is now accessible for complete PBXgateway configuration.
-
Page 58: Optional Configuration
Optional Configuration The PBXgateway MI has optional configuration parameters providing the following capabilities: Admin Password – If configured, this option restricts access to the EXTender™ 6000 Management Interface, by requiring a password for entry. This Admin Password MUST be entered before any configuration parameters are changed.
Need help?
Do you have a question about the EXTender PBXgateway II and is the answer not in the manual?
Questions and answers